# Slack vs Trillian Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Slack excels in team collaboration, with features like organized channels and quick messaging that streamline communication. Users appreciate how these features serve as a great alternative to email for project coordination, making it easier to keep conversations organized.
- **Users say** Trillian offers a lightweight and cost-effective solution for small businesses, with a user-friendly interface that facilitates quick communication among coworkers. Reviewers highlight its real desktop clients and support for various platforms, which is beneficial for teams using different devices.
- **According to verified reviews** , Slack's extensive app integrations contribute to a seamless user experience, allowing teams to enhance their workflows without friction. Users mention that the interface is intuitive and performs solidly, which adds to the overall satisfaction of using the platform.
- **Reviewers mention** that while Trillian is praised for its ease of setup and use, it may not have the same level of advanced features as Slack. Users appreciate its straightforward design, but some may find it lacking in integrations compared to Slack's robust offerings.
- **G2 reviewers highlight** that both platforms provide quality support, but Slack's larger user base and community resources may offer more comprehensive assistance. Users of Slack often mention the availability of help and resources, which can be crucial for teams needing quick solutions.
- **Users report** that Trillian's pricing model is attractive for small businesses, with lower entry-level costs compared to Slack's free tier. However, some users may prefer the extensive features available in Slack's free version, which can be a deciding factor for teams looking for a more feature-rich experience without immediate costs.



| | Slack | Trillian | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 39,089 | 123 | 
| **Largest Market Segment** | Small-Business (41.0% of reviews) | Small-Business (50.4% of reviews) | 
| **Entry Level Price** | $0.00 | $3.33 1 User Per Month | 

---
## Top Pros & Cons

### Slack

Pros:
- Ease of Use (3483 reviews)
- Team Collaboration (3150 reviews)

Cons:
- Notification Issues (1137 reviews)
- Missing Features (941 reviews)

### Trillian

Pros:
- Ease of Use (5 reviews)
- Communication (4 reviews)

Cons:
- Limited Features (3 reviews)
- Not User-Friendly (3 reviews)

---
## Ratings Comparison
| Rating | Slack | Trillian | 
|---|---|---|
  | **Meets Requirements** | 9.2 (31660 reviews) | 9.2 (113 reviews) | 
  | **Ease of Use** | 9.2 (32519 reviews) | 9.2 (113 reviews) | 
  | **Ease of Setup** | 9.2 (8832 reviews) | 9.2 (43 reviews) | 
  | **Ease of Admin** | 8.9 (5450 reviews) | 9.1 (35 reviews) | 
  | **Quality of Support** | 8.8 (22039 reviews) | 8.8 (82 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (4931 reviews) | 9.5 (30 reviews) | 
  | **Product Direction (% positive)** | 8.7 (30865 reviews) | 6.7 (108 reviews) | 

---
## Pricing

### Slack

#### Entry-Level Pricing

Plan: Free

Price: $0.00

Description: For teams wanting to try out Slack for an unlimited period of time



Key Features:
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop

[Browse all 4 editions](https://www.g2.com/products/slack/pricing)

#### Free Trial

Yes

### Trillian

#### Entry-Level Pricing

Plan: Individuals

Price: $3.33 1 User Per Month

Description: For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare.

Key Features:
- Free Windows, Mac, and Linux desktop clients
- Free iOS and Android mobile clients
- Optionally chat right in the web browser

[Browse all 3 editions](https://www.g2.com/products/trillian/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Clinical Communication and Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Slack** | N/A | N/A |
| **Trillian** | 7.6/10 | 7 |

#### Collaboration

| Feature | Slack | Trillian | 
|---|---|---|
| **Modules** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

#### Communication

| Feature | Slack | Trillian | 
|---|---|---|
| **Security** | Not enough data | 7.7 (5 reviews) | 
| **Health Care Messages** | Not enough data | 8.1 (6 reviews) | 
| **Alarms** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | 8.3 (7 reviews) | 
| **Telephone** | Not enough data | Feature Not Available | 
| **Notifications** | Not enough data | 7.9 (7 reviews) | 

#### Patient Management

| Feature | Slack | Trillian | 
|---|---|---|
| **Staff Scheduling** | Not enough data | Feature Not Available | 
| **Patient Retention** | Not enough data | Feature Not Available | 
| **CDI (Clinical Document Improvement)** | Not enough data | Feature Not Available | 

#### Operations

| Feature | Slack | Trillian | 
|---|---|---|
| **Correspondance Variety** | Not enough data | Not enough data | 
| **Data Sharing** | Not enough data | Not enough data | 
| **Cross Platform Support** | Not enough data | 6.7 (5 reviews) | 
| **Routing** | Not enough data | Not enough data | 
| **Health Care IT Integration** | Not enough data | 7.3 (5 reviews) | 
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Messaging Security** | Not enough data | 7.3 (5 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 8.2/10 | 16041 |
| **Trillian** | 8.5/10 | 53 |

#### Business Instant Messaging

| Feature | Slack | Trillian | 
|---|---|---|
| **File Sharing** | 9.1 (13986 reviews) | 8.3 (39 reviews) | 
| **Notifications** | 9.0 (14519 reviews) | 9.2 (48 reviews) | 
| **Search** | 8.6 (13810 reviews) | 8.0 (34 reviews) | 

#### Business Instant Messaging 

| Feature | Slack | Trillian | 
|---|---|---|
| **Audio Conferencing** | 8.5 (10256 reviews) | 8.1 (18 reviews) | 
| **Video Conferencing** | 8.1 (9589 reviews) | 8.3 (13 reviews) | 

#### Business Instant Messaging

| Feature | Slack | Trillian | 
|---|---|---|
| **Mobile Application** | 9.1 (13691 reviews) | 9.3 (40 reviews) | 
| **Web Application** | 9.2 (13294 reviews) | 9.4 (39 reviews) | 
| **Integrations** | 9.0 (11845 reviews) | 7.7 (22 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Slack | Trillian | 
|---|---|---|
| **Text Summarization** | 7.5 (1485 reviews) | Not enough data | 

#### AI - Business Instant Messaging

| Feature | Slack | Trillian | 
|---|---|---|
| **AI Powered Search** | 7.5 (1466 reviews) | Not enough data | 
| **Smart Notifications** | 7.9 (1475 reviews) | Not enough data | 
| **AI Powered Language Translation** | 7.4 (1446 reviews) | Not enough data | 
| **Content Generation** | 7.4 (1448 reviews) | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Slack | Trillian | 
|---|---|---|
| **Cross-system Integration** | 7.7 (877 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (861 reviews) | Not enough data | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Slack** | N/A | N/A |
| **Trillian** | 9.7/10 | 10 |

#### Platform

| Feature | Slack | Trillian | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.8 (9 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.8 (9 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | Feature Not Available | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | 9.6 (8 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.6 (9 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.8 (8 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.8 (8 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 9.6 (9 reviews) | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 8.4/10 | 907 |
| **Trillian** | N/A | N/A |

#### Setup

| Feature | Slack | Trillian | 
|---|---|---|
| **Activities** | 9.1 (678 reviews) | Not enough data | 
| **Flows** | 8.9 (675 reviews) | Not enough data | 
| **Dependencies** | 8.7 (649 reviews) | Not enough data | 
| **Notifications** | 8.9 (689 reviews) | Not enough data | 

#### Management

| Feature | Slack | Trillian | 
|---|---|---|
| **Updates** | 9.0 (664 reviews) | Not enough data | 
| **Audit Trail** | 8.7 (641 reviews) | Not enough data | 
| **Integration** | 8.9 (661 reviews) | Not enough data | 

#### Generative AI

| Feature | Slack | Trillian | 
|---|---|---|
| **AI Text Generation** | 7.7 (557 reviews) | Not enough data | 

#### Agentic AI - Workflow Management

| Feature | Slack | Trillian | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (276 reviews) | Not enough data | 
| **Multi-step Planning** | 7.9 (272 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (281 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (278 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (277 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (278 reviews) | Not enough data | 
| **Decision Making** | 8.0 (281 reviews) | Not enough data | 

### Q&A Platforms

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 8.8/10 | 411 |
| **Trillian** | N/A | N/A |

#### Account Options

| Feature | Slack | Trillian | 
|---|---|---|
| **Single Sign-On (SSO)** | 9.2 (286 reviews) | Not enough data | 
| **Social Login** | 8.4 (278 reviews) | Not enough data | 
| **Reputation System** | 8.6 (269 reviews) | Not enough data | 
| **Topic Subscription** | 8.7 (275 reviews) | Not enough data | 
| **Bookmarking** | 8.9 (285 reviews) | Not enough data | 
| **History** | 8.9 (280 reviews) | Not enough data | 

#### Q&A Tools

| Feature | Slack | Trillian | 
|---|---|---|
| **Tags** | 9.1 (284 reviews) | Not enough data | 
| **Commenting System** | 9.1 (279 reviews) | Not enough data | 
| **Notifications** | 9.1 (285 reviews) | Not enough data | 
| **Voting** | 8.7 (271 reviews) | Not enough data | 
| **Integrations** | 9.0 (281 reviews) | Not enough data | 
| **Knowledge Integrations** | 8.9 (273 reviews) | Not enough data | 
| **Embedding** | 8.6 (267 reviews) | Not enough data | 
| **Formatting** | 8.9 (271 reviews) | Not enough data | 
| **Analytics** | 8.5 (266 reviews) | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 8.3/10 | 498 |
| **Trillian** | N/A | N/A |

#### Knowledge Pages

| Feature | Slack | Trillian | 
|---|---|---|
| **Templates** | 8.4 (343 reviews) | Not enough data | 
| **In-Content Feedback** | 8.3 (343 reviews) | Not enough data | 
| **Versioning and Version History** | 8.1 (332 reviews) | Not enough data | 
| **Decision Trees** | 8.1 (330 reviews) | Not enough data | 
| **Duplicate Detection** | 7.9 (325 reviews) | Not enough data | 
| **Content Editor** | 8.4 (330 reviews) | Not enough data | 

#### Knowledge Dissemination

| Feature | Slack | Trillian | 
|---|---|---|
| **Page Analytics** | 8.2 (321 reviews) | Not enough data | 
| **Permissions** | 8.7 (329 reviews) | Not enough data | 
| **Knowledge Sharing** | 9.0 (338 reviews) | Not enough data | 
| **Notifications** | 8.9 (338 reviews) | Not enough data | 
| **Advanced Search** | 8.3 (330 reviews) | Not enough data | 
| **Browser Extension** | 8.2 (319 reviews) | Not enough data | 
| **Organization** | 8.7 (335 reviews) | Not enough data | 
| **Other Integrations** | 8.6 (324 reviews) | Not enough data | 
| **Knowledge Integrations** | 8.6 (315 reviews) | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | Slack | Trillian | 
|---|---|---|
| **Adaptive Learning** | 7.9 (197 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (199 reviews) | Not enough data | 
| **Proactive Assistance** | 7.8 (197 reviews) | Not enough data | 

### Unified Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 8.3/10 | 1028 |
| **Trillian** | N/A | N/A |

#### Login Options 

| Feature | Slack | Trillian | 
|---|---|---|
| **Single Sign-On (SSO)** | 9.1 (776 reviews) | Not enough data | 
| **Password Saver** | 8.5 (738 reviews) | Not enough data | 

#### Productivity

| Feature | Slack | Trillian | 
|---|---|---|
| **Email Client** | 8.0 (727 reviews) | Not enough data | 
| **Split Screen** | 8.3 (732 reviews) | Not enough data | 
| **Activity Feed** | 8.6 (740 reviews) | Not enough data | 
| **Virtual Assistant** | 7.9 (714 reviews) | Not enough data | 
| **Analytics and Reporting** | 7.9 (707 reviews) | Not enough data | 

#### Customization 

| Feature | Slack | Trillian | 
|---|---|---|
| **Custom Workflows** | 8.6 (737 reviews) | Not enough data | 
| **Multiple Workspaces** | 9.0 (757 reviews) | Not enough data | 
| **Custom Application Integration** | 8.7 (718 reviews) | Not enough data | 

#### Agentic AI - Unified Workspaces

| Feature | Slack | Trillian | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (403 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (400 reviews) | Not enough data | 

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 9.0/10 | 143 |
| **Trillian** | N/A | N/A |

#### Compatibility

| Feature | Slack | Trillian | 
|---|---|---|
| **Federated Search** | 9.0 (96 reviews) | Not enough data | 
| **File Types** | 9.0 (98 reviews) | Not enough data | 
| **Global Language Support** | 8.9 (89 reviews) | Not enough data | 

#### Agentic AI - Enterprise Search Software

| Feature | Slack | Trillian | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (57 reviews) | Not enough data | 
| **Multi-step Planning** | 8.3 (54 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (55 reviews) | Not enough data | 
| **Adaptive Learning** | 8.5 (55 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (55 reviews) | Not enough data | 
| **Decision Making** | 8.6 (54 reviews) | Not enough data | 

#### Search Queries

| Feature | Slack | Trillian | 
|---|---|---|
| **Typo Tolerance** | 8.8 (92 reviews) | Not enough data | 
| **Faceted Search** | 9.0 (94 reviews) | Not enough data | 
| **Synonyms** | 8.7 (88 reviews) | Not enough data | 
| **Highlighting** | 9.1 (90 reviews) | Not enough data | 
| **Natural Language** | 8.9 (88 reviews) | Not enough data | 

#### AI powered search - Enterprise Search Software

| Feature | Slack | Trillian | 
|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | 9.0 (21 reviews) | Not enough data | 
| **Relevance Tuning** | 9.1 (21 reviews) | Not enough data | 
| **NLP & Semantic search** | 9.0 (21 reviews) | Not enough data | 

#### Functionality

| Feature | Slack | Trillian | 
|---|---|---|
| **Personalization** | 8.8 (87 reviews) | Not enough data | 
| **Search Analytics** | 8.9 (88 reviews) | Not enough data | 
| **Integrations** | 9.1 (94 reviews) | Not enough data | 

#### Compatibility - Enterprise Search Software

| Feature | Slack | Trillian | 
|---|---|---|
| **File Types** | 9.3 (23 reviews) | Not enough data | 
| **Federated Search** | 9.2 (21 reviews) | Not enough data | 
| **Global Language Support** | 9.2 (22 reviews) | Not enough data | 

#### Functionality - Enterprise Search Software

| Feature | Slack | Trillian | 
|---|---|---|
| **Personalization** | 9.2 (23 reviews) | Not enough data | 
| **Search Analytics** | 9.0 (21 reviews) | Not enough data | 
| **Integrations** | 9.4 (24 reviews) | Not enough data | 

#### Search Queries - Enterprise Search Software

| Feature | Slack | Trillian | 
|---|---|---|
| **Highlighting** | 9.4 (21 reviews) | Not enough data | 
| **Faceted Search** | 9.1 (20 reviews) | Not enough data | 
| **Typo Tolerance** | 9.0 (22 reviews) | Not enough data | 
| **Synonyms** | 9.3 (22 reviews) | Not enough data | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 8.5/10 | 2675 |
| **Trillian** | N/A | N/A |

#### Automation

| Feature | Slack | Trillian | 
|---|---|---|
| **Workflows** | 8.9 (1251 reviews) | Not enough data | 
| **Customization** | 8.8 (1206 reviews) | Not enough data | 
| **Data repository** | 8.5 (1181 reviews) | Not enough data | 

#### Administration

| Feature | Slack | Trillian | 
|---|---|---|
| **Permissions** | 8.8 (1200 reviews) | Not enough data | 
| **Procedures** | 8.6 (1134 reviews) | Not enough data | 
| **Remote Work** | 9.4 (1375 reviews) | Not enough data | 

#### Project management

| Feature | Slack | Trillian | 
|---|---|---|
| **Task Prioritization** | 8.7 (1169 reviews) | Not enough data | 
| **Dependencies** | 8.5 (1116 reviews) | Not enough data | 
| **Planning** | 8.6 (1140 reviews) | Not enough data | 
| **Views** | 8.5 (1128 reviews) | Not enough data | 
| **Scheduling** | 8.6 (1139 reviews) | Not enough data | 
| **Critical Path** | 8.3 (1095 reviews) | Not enough data | 
| **Dashboards** | 8.3 (1121 reviews) | Not enough data | 

#### Workload

| Feature | Slack | Trillian | 
|---|---|---|
| **Resource Allocation** | 8.4 (1077 reviews) | Not enough data | 
| **Workspace** | 8.8 (1173 reviews) | Not enough data | 
| **Configuration** | 8.6 (1093 reviews) | Not enough data | 
| **Insights** | 8.5 (1088 reviews) | Not enough data | 

#### Communication & Collaboration

| Feature | Slack | Trillian | 
|---|---|---|
| **Communication Channels** | 9.4 (1816 reviews) | Not enough data | 
| **Document Management** | 9.0 (1347 reviews) | Not enough data | 
| **Collaboration** | 9.4 (1534 reviews) | Not enough data | 

#### Cost Management

| Feature | Slack | Trillian | 
|---|---|---|
| **Project Budgeting** | 8.0 (1069 reviews) | Not enough data | 
| **Time & Expense** | 8.2 (1070 reviews) | Not enough data | 
| **Profitability** | 8.1 (1064 reviews) | Not enough data | 

#### Integration

| Feature | Slack | Trillian | 
|---|---|---|
| **Front Office** | 8.7 (1285 reviews) | Not enough data | 
| **Back Office** | 8.4 (1082 reviews) | Not enough data | 
| **External data** | 8.4 (1093 reviews) | Not enough data | 

#### Generative AI

| Feature | Slack | Trillian | 
|---|---|---|
| **AI Text Generation** | 7.5 (1026 reviews) | Not enough data | 
| **AI Text Summarization** | 7.7 (1048 reviews) | Not enough data | 

#### Agentic AI - Work Management

| Feature | Slack | Trillian | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (520 reviews) | Not enough data | 
| **Multi-step Planning** | 7.8 (511 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (550 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (516 reviews) | Not enough data | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 8.5/10 | 1660 |
| **Trillian** | N/A | N/A |

#### Communication

| Feature | Slack | Trillian | 
|---|---|---|
| **Chat** | 9.5 (1195 reviews) | Not enough data | 
| **Discussions** | 9.4 (1150 reviews) | Not enough data | 
| **External** | 8.8 (1056 reviews) | Not enough data | 
| **Feedback** | 8.9 (1036 reviews) | Not enough data | 
| **Announcements** | 9.1 (1050 reviews) | Not enough data | 

#### Content & Documents

| Feature | Slack | Trillian | 
|---|---|---|
| **File Sharing** | 9.2 (1113 reviews) | Not enough data | 
| **Notes** | 8.9 (1045 reviews) | Not enough data | 
| **Search** | 8.7 (1072 reviews) | Not enough data | 
| **Versioning** | 8.1 (1001 reviews) | Not enough data | 

#### Controls

| Feature | Slack | Trillian | 
|---|---|---|
| **Custom Views** | 8.3 (987 reviews) | Not enough data | 
| **Followers** | 8.1 (982 reviews) | Not enough data | 
| **User Management** | 8.7 (997 reviews) | Not enough data | 
| **Calendars** | 8.4 (1006 reviews) | Not enough data | 
| **Public Sharing** | 8.2 (973 reviews) | Not enough data | 

#### Project Management

| Feature | Slack | Trillian | 
|---|---|---|
| **Task Management** | 8.4 (1000 reviews) | Not enough data | 
| **Planning** | 8.3 (974 reviews) | Not enough data | 
| **Visibility** | 8.5 (980 reviews) | Not enough data | 
| **Integration** | 8.7 (993 reviews) | Not enough data | 

#### Remote Collaboration

| Feature | Slack | Trillian | 
|---|---|---|
| **Alignment** | 9.0 (995 reviews) | Not enough data | 
| **Accountability** | 8.7 (968 reviews) | Not enough data | 
| **Connectivity** | 9.0 (988 reviews) | Not enough data | 
| **Offline Mode** | 7.8 (952 reviews) | Not enough data | 

#### Generative AI

| Feature | Slack | Trillian | 
|---|---|---|
| **AI Text Generation** | 7.3 (924 reviews) | Not enough data | 
| **AI Text Summarization** | 7.4 (928 reviews) | Not enough data | 

#### Agentic AI - Project Collaboration

| Feature | Slack | Trillian | 
|---|---|---|
| **Multi-step Planning** | 7.5 (436 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (439 reviews) | Not enough data | 

### Audio Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 7.6/10 | 349 |
| **Trillian** | N/A | N/A |

#### Agentic AI - Audio Conferencing

| Feature | Slack | Trillian | 
|---|---|---|
| **Proactive Assistance** | 7.5 (277 reviews) | Not enough data | 
| **Decision Making** | 7.7 (278 reviews) | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 9.1/10 | 30 |
| **Trillian** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Slack | Trillian | 
|---|---|---|
| **Action Item extraction** | 8.9 (12 reviews) | Not enough data | 
| **Summary Generation** | 9.2 (12 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Slack | Trillian | 
|---|---|---|
| **Speech-to-text Transcription** | 9.5 (14 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Slack | Trillian | 
|---|---|---|
| **Team-based Access** | 9.4 (13 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Slack | Trillian | 
|---|---|---|
| **Multi-Language and Accent Support** | 9.2 (13 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Slack | Trillian | 
|---|---|---|
| **Integrations** | 9.0 (14 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Slack | Trillian | 
|---|---|---|
| **Access Control** | 8.9 (14 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Slack | Trillian | 
|---|---|---|
| **Semantic Search** | 8.8 (12 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Slack | Trillian | 
|---|---|---|
| **Speaker Recognition** | 9.2 (14 reviews) | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Slack** | N/A | N/A |
| **Trillian** | N/A | N/A |

#### Knowledge Base

| Feature | Slack | Trillian | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Slack | Trillian | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Slack | Trillian | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Slack | Trillian | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)

**Unique to Slack (9):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Unified Workspaces Software](https://www.g2.com/categories/unified-workspaces), [Work Management Software](https://www.g2.com/categories/work-management), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [Q&A Platforms ](https://www.g2.com/categories/q-a-platforms), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software), [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Audio Conferencing Software](https://www.g2.com/categories/audio-conferencing)

**Unique to Trillian (2):** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration)


---
## Reviewer Demographics

### By Company Size

| Segment | Slack | Trillian | 
|---|---|---|
| **Small-Business** | 41.0% | 50.4% | 
| **Mid-Market** | 40.7% | 40.5% | 
| **Enterprise** | 18.3% | 9.1% | 

### By Industry

#### Slack

- **Computer Software:** 15.4%
- **Information Technology and Services:** 13.2%
- **Marketing and Advertising:** 8.5%
- **Internet:** 4.6%
- **Financial Services:** 3.4%
- **Education Management:** 3.3%
- **Higher Education:** 3.2%
- **Non-Profit Organization Management:** 2.6%
- **Hospital & Health Care:** 2.1%
- **Retail:** 1.7%
- **Other:** 42.1%

#### Trillian

- **Computer Software:** 9.9%
- **Information Technology and Services:** 9.1%
- **Higher Education:** 5.0%
- **Hospital & Health Care:** 5.0%
- **Accounting:** 4.1%
- **Mental Health Care:** 4.1%
- **Education Management:** 3.3%
- **Executive Office:** 3.3%
- **Telecommunications:** 3.3%
- **Staffing and Recruiting:** 3.3%
- **Other:** 49.6%

---
## Alternatives

### Alternatives to Slack

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12581 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15431 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4360 reviews)
- [Swit](https://www.g2.com/products/swit/reviews) — 4.7/5 stars (361 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13678 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)
- [Smartsheet](https://www.g2.com/products/smartsheet/reviews) — 4.4/5 stars (22278 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56417 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19075 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11975 reviews)

### Alternatives to Trillian

- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19075 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (573 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56417 reviews)
- [Mattermost](https://www.g2.com/products/mattermost/reviews) — 4.3/5 stars (368 reviews)
- [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) — 4.5/5 stars (195 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18898 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48066 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)

---
## Top Discussions

### Slack

- Title: [How do I delete a channel in slack?](https://www.g2.com/discussions/10278-how-do-i-delete-a-channel-in-slack) — 47 comments, 8 upvotes
  > **Top comment:** "Currently, Slack has disabled deleting a channel, you can only archive it if you created it."
- Title: [What does slack software do?](https://www.g2.com/discussions/what-does-slack-software-do) — 28 comments, 1 upvote
  > **Top comment:** "Slack is a messaging software perfect for companies, it allows you to create channels (groups), it let's you answer to messages in threads and react to..."
- Title: [What is Slack used for?](https://www.g2.com/discussions/what-is-slack-used-for) — 22 comments, 7 upvotes
  > **Top comment:** "It connect us with the people no matter where we are through messaging and calls."
- Title: [What integrations have you found most effective for streamlining communication in Slack?](https://www.g2.com/discussions/what-integrations-have-you-found-most-effective-for-streamlining-communication-in-slack) — 20 comments, 4 upvotes
  > **Top comment:** "Microsoft Outlook, Google Suite"
- Title: [Is Slack a good tool?](https://www.g2.com/discussions/is-slack-a-good-tool) — 20 comments, 22 upvotes
  > **Top comment:** "Yes it is a good tool. I am using it for a couple of years.  "

### Trillian

- Title: [They are effective and professional](https://www.g2.com/discussions/they-are-effective-and-professional) — 2 comments, 2 upvotes
  > **Top comment:** "We can easily use this app"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/slack-vs-trillian)