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Compare Slack and Trillian 
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Small-Business (49.2% of reviews)
Entry-Level Pricing
$0.00
$3.33 1 User Per Month
Slack
Star Rating
(38,117)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansTrillian
Star Rating
(120)4.4 out of 5
Market Segments
Small-Business (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
$3.33 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in integration capabilities, making it a favorite for teams that rely on multiple software tools. Users appreciate how easily it connects with other applications, enhancing their daily workflows. One user noted, "The ability to integrate with other software really makes my day-to-day work easier."
- According to verified reviews, Trillian stands out for its user-friendly interface and customization options. Reviewers enjoy the ability to modify emojis, with one stating, "I love that you can modify the emojis :) and not only have access to what is in the program," highlighting its personal touch in communication.
- Users say that Slack's threaded discussions help keep channels organized, preventing clutter and ensuring important messages are easily accessible. This feature has been praised for improving team communication, with one reviewer mentioning, "Threaded discussions help to make sure that our main channels don't get cluttered."
- Reviewers mention that Trillian offers strong security features, which is a significant advantage for businesses concerned about data protection. Users have highlighted its capabilities in secure file sharing, stating, "The tool also features great security features and it also makes sharing files between teams easy."
- G2 reviewers indicate that Slack's ease of use is a major selling point, with many finding it intuitive and straightforward. One user remarked, "This is a versatile team communications tool that has been easy to use and consistently excellent since day one," showcasing its reliability for everyday tasks.
- According to recent feedback, Trillian's ease of setup is appreciated by users who value a quick onboarding process. One reviewer noted, "So easy to use. This was the first instant message app that I used at my office," reflecting its accessibility for new users.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Trillian
Individuals
$3.33
1 User Per Month
For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare.
- Free Windows, Mac, and Linux desktop clients
- Free iOS and Android mobile clients
- Optionally chat right in the web browser
Free Trial
Slack
Free Trial is available
Trillian
Free Trial is available
Ratings
Meets Requirements
9.2
31,115
9.3
111
Ease of Use
9.2
32,044
9.2
111
Ease of Setup
9.2
8,426
9.3
41
Ease of Admin
8.9
5,049
9.1
35
Quality of Support
8.8
21,649
8.9
80
Has the product been a good partner in doing business?
9.0
4,528
9.5
30
Product Direction (% positive)
8.7
30,421
6.8
106
Features by Category
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
7.7
5
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
7.9
7
Patient Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Business Instant Messaging
9.1
13908
8.4
38
9.0
14450
9.2
48
8.6
13758
8.0
35
Business Instant Messaging
8.5
10210
8.3
20
8.1
9541
8.5
14
Business Instant Messaging
9.1
13643
9.3
41
9.2
13271
9.4
38
9.0
11796
7.8
22
Generative AI - Business Instant Messaging
7.5
1497
Not enough data
AI - Business Instant Messaging
7.5
1483
Not enough data
7.9
1487
Not enough data
7.4
1466
Not enough data
7.4
1469
Not enough data
Agentic AI - Business Instant Messaging
7.7
894
Not enough data
7.7
883
Not enough data
Platform
Not enough data
9.8
9
Not enough data
9.8
9
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
9.8
8
Not enough data
9.8
8
Not enough data
9.6
9
Setup
9.1
687
Not enough data
8.9
678
Not enough data
8.7
662
Not enough data
8.9
694
Not enough data
Management
9.0
670
Not enough data
8.7
655
Not enough data
8.9
669
Not enough data
Generative AI
7.8
573
Not enough data
Agentic AI - Workflow Management
7.8
290
Not enough data
8.0
286
Not enough data
8.2
294
Not enough data
8.0
291
Not enough data
8.0
291
Not enough data
7.9
291
Not enough data
8.1
291
Not enough data
Account Options
9.2
285
Not enough data
8.4
280
Not enough data
8.7
275
Not enough data
8.7
278
Not enough data
8.9
284
Not enough data
8.9
281
Not enough data
Q&A Tools
9.1
286
Not enough data
9.1
281
Not enough data
9.1
287
Not enough data
8.7
275
Not enough data
9.1
281
Not enough data
8.9
278
Not enough data
8.6
271
Not enough data
8.9
273
Not enough data
8.5
271
Not enough data
Knowledge Pages
8.5
343
Not enough data
8.3
343
Not enough data
8.1
334
Not enough data
8.1
331
Not enough data
7.9
326
Not enough data
8.4
329
Not enough data
Knowledge Dissemination
8.2
322
Not enough data
8.8
328
Not enough data
9.0
332
Not enough data
8.9
331
Not enough data
8.4
328
Not enough data
8.2
318
Not enough data
8.7
333
Not enough data
8.6
321
Not enough data
8.6
316
Not enough data
Agentic AI - Knowledge Base
7.9
197
Not enough data
8.0
199
Not enough data
7.8
197
Not enough data
Login Options
9.0
763
Not enough data
8.5
742
Not enough data
Productivity
8.0
725
Not enough data
8.3
730
Not enough data
8.6
736
Not enough data
7.9
710
Not enough data
7.9
707
Not enough data
Customization
8.6
729
Not enough data
9.0
743
Not enough data
8.7
716
Not enough data
Agentic AI - Unified Workspaces
7.5
409
Not enough data
7.6
406
Not enough data
Compatibility
9.0
93
Not enough data
9.1
97
Not enough data
9.0
91
Not enough data
Agentic AI - Enterprise Search Software
8.6
62
Not enough data
8.5
58
Not enough data
9.0
60
Not enough data
8.7
60
Not enough data
8.7
60
Not enough data
8.8
58
Not enough data
Search Queries
8.8
92
Not enough data
9.2
91
Not enough data
8.8
90
Not enough data
9.1
92
Not enough data
9.0
89
Not enough data
AI powered search - Enterprise Search Software
9.2
24
Not enough data
9.2
25
Not enough data
9.0
24
Not enough data
Functionality
8.9
91
Not enough data
9.0
90
Not enough data
9.1
94
Not enough data
Compatibility - Enterprise Search Software
9.4
28
Not enough data
9.4
26
Not enough data
9.2
26
Not enough data
Functionality - Enterprise Search Software
9.3
27
Not enough data
9.5
25
Not enough data
9.5
28
Not enough data
Search Queries - Enterprise Search Software
9.4
26
Not enough data
9.3
24
Not enough data
9.2
27
Not enough data
9.4
27
Not enough data
Automation
8.8
1220
Not enough data
8.8
1177
Not enough data
8.5
1155
Not enough data
Administration
8.8
1175
Not enough data
8.6
1135
Not enough data
9.4
1220
Not enough data
Project management
8.7
1158
Not enough data
8.5
1122
Not enough data
8.6
1141
Not enough data
8.5
1126
Not enough data
8.6
1125
Not enough data
8.3
1096
Not enough data
8.3
1122
Not enough data
Workload
8.4
1084
Not enough data
8.8
1137
Not enough data
8.6
1090
Not enough data
8.5
1082
Not enough data
Communication & Collaboration
9.3
1404
Not enough data
9.0
1200
Not enough data
9.3
1280
Not enough data
Cost Management
8.1
1072
Not enough data
8.2
1071
Not enough data
8.1
1064
Not enough data
Integration
8.6
1108
Not enough data
8.4
1069
Not enough data
8.4
1063
Not enough data
Generative AI
7.5
1017
Not enough data
7.7
1012
Not enough data
Agentic AI - Work Management
7.7
521
Not enough data
7.8
514
Not enough data
8.1
518
Not enough data
7.8
516
Not enough data
Communication
9.4
1178
Not enough data
9.3
1175
Not enough data
8.9
1055
Not enough data
8.9
1043
Not enough data
9.1
1046
Not enough data
Content & Documents
9.1
1097
Not enough data
8.9
1041
Not enough data
8.7
1063
Not enough data
8.1
1006
Not enough data
Controls
8.3
992
Not enough data
8.1
987
Not enough data
8.7
998
Not enough data
8.4
1000
Not enough data
8.2
972
Not enough data
Project Management
8.4
995
Not enough data
8.3
977
Not enough data
8.5
995
Not enough data
8.7
987
Not enough data
Remote Collaboration
9.0
1004
Not enough data
8.7
973
Not enough data
9.0
991
Not enough data
7.8
961
Not enough data
Generative AI
7.3
927
Not enough data
7.4
923
Not enough data
Agentic AI - Project Collaboration
7.5
440
Not enough data
7.7
442
Not enough data
Agentic AI - Audio Conferencing
7.5
282
Not enough data
7.6
282
Not enough data
Action Item Detection - AI Note-taking Software
9.3
19
Not enough data
9.5
19
Not enough data
Automatic Transcription - AI Note-taking Software
9.7
20
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.6
19
Not enough data
Language & Accent Support - AI Note-taking Software
9.5
20
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.3
20
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.3
21
Not enough data
Searchable Note Archives - AI Note-taking Software
9.2
18
Not enough data
Speaker Identification - AI Note-taking Software
9.4
20
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Trillian are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Trillian is categorized as HIPAA Compliant Messaging and Clinical Communication and Collaboration
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trillian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Computer Software
10.1%
Information Technology and Services
9.2%
Higher Education
6.7%
Hospital & Health Care
5.0%
Mental Health Care
4.2%
Other
64.7%
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Trillian has no more discussions with answers
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