Compare Slack and Trillian 
Featured Products
At a Glance
Market Segments
Small-Business (41.0% of reviews)
Small-Business (48.7% of reviews)
Entry-Level Pricing
$0.00
$3.33 1 User Per Month
Slack
Star Rating
(38,450)4.5 out of 5
Market Segments
Small-Business (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansTrillian
Star Rating
(121)4.4 out of 5
Market Segments
Small-Business (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
$3.33 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in team communication, with many users highlighting its ability to create secure channels for private discussions. This feature enhances collaboration within specific teams, making it a preferred choice for organizations looking for robust communication tools.
- Users say that Trillian offers a user-friendly experience, with some praising its easy setup and intuitive interface. One reviewer mentioned, "So easy to use. This was the first instant message app that I used at my office," indicating that it can be a great starting point for businesses new to instant messaging.
- Reviewers mention that Slack's extensive integrations with popular tools like Google and Atlassian apps significantly enhance its functionality. Users appreciate the seamless workflow this provides, making it easier to manage tasks and communications in one place.
- According to verified reviews, Trillian stands out for its strong security features, which users find reassuring for business communications. One user noted the ease of sharing files securely between teams, which is a critical aspect for businesses prioritizing data protection.
- G2 reviewers highlight that while both platforms are easy to use, Slack has a slight edge in overall user satisfaction, reflected in its higher G2 Score. Users enjoy the engaging reactions and user experience, which contribute to a more dynamic communication environment.
- Users express that Trillian's customization options, such as modifying emojis, add a personal touch to communications. This feature can enhance team morale and engagement, making it a unique offering compared to Slack's more standardized approach.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Trillian
Individuals
$3.33
1 User Per Month
For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare.
- Free Windows, Mac, and Linux desktop clients
- Free iOS and Android mobile clients
- Optionally chat right in the web browser
Free Trial
Slack
Free Trial is available
Trillian
Free Trial is available
Ratings
Meets Requirements
9.2
31,327
9.3
112
Ease of Use
9.2
32,201
9.2
112
Ease of Setup
9.2
8,547
9.2
42
Ease of Admin
8.9
5,157
9.1
35
Quality of Support
8.8
21,804
8.9
81
Has the product been a good partner in doing business?
9.1
4,637
9.5
30
Product Direction (% positive)
8.7
30,611
6.8
107
Features by Category
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
7.7
5
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
7.9
7
Patient Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Business Instant Messaging
9.1
13934
8.4
39
9.0
14474
9.2
49
8.6
13773
8.1
36
Business Instant Messaging
8.5
10226
8.3
20
8.1
9561
8.6
15
Business Instant Messaging
9.1
13665
9.3
42
9.2
13280
9.4
39
9.0
11818
7.8
22
Generative AI - Business Instant Messaging
7.6
1500
Not enough data
AI - Business Instant Messaging
7.5
1485
Not enough data
7.9
1490
Not enough data
7.4
1467
Not enough data
7.4
1468
Not enough data
Agentic AI - Business Instant Messaging
7.7
895
Not enough data
7.7
882
Not enough data
Platform
Not enough data
9.8
9
Not enough data
9.8
9
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
9.8
8
Not enough data
9.8
8
Not enough data
9.6
9
Setup
9.1
684
Not enough data
8.9
674
Not enough data
8.7
655
Not enough data
8.9
691
Not enough data
Management
9.0
667
Not enough data
8.7
648
Not enough data
8.9
662
Not enough data
Generative AI
7.8
567
Not enough data
Agentic AI - Workflow Management
7.8
286
Not enough data
8.0
282
Not enough data
8.1
291
Not enough data
8.0
288
Not enough data
8.0
287
Not enough data
7.9
288
Not enough data
8.1
288
Not enough data
Account Options
9.2
287
Not enough data
8.4
281
Not enough data
8.7
276
Not enough data
8.7
281
Not enough data
8.9
286
Not enough data
8.9
284
Not enough data
Q&A Tools
9.1
287
Not enough data
9.1
283
Not enough data
9.1
290
Not enough data
8.7
277
Not enough data
9.1
285
Not enough data
8.9
280
Not enough data
8.6
273
Not enough data
8.9
276
Not enough data
8.5
272
Not enough data
Knowledge Pages
8.5
345
Not enough data
8.3
345
Not enough data
8.1
336
Not enough data
8.1
333
Not enough data
8.0
328
Not enough data
8.4
332
Not enough data
Knowledge Dissemination
8.2
324
Not enough data
8.8
330
Not enough data
9.0
336
Not enough data
8.9
334
Not enough data
8.4
332
Not enough data
8.3
321
Not enough data
8.7
335
Not enough data
8.6
324
Not enough data
8.6
318
Not enough data
Agentic AI - Knowledge Base
7.9
201
Not enough data
8.0
203
Not enough data
7.9
201
Not enough data
Login Options
9.1
772
Not enough data
8.5
743
Not enough data
Productivity
8.0
733
Not enough data
8.3
737
Not enough data
8.6
743
Not enough data
7.9
715
Not enough data
7.9
713
Not enough data
Customization
8.6
739
Not enough data
9.0
755
Not enough data
8.7
723
Not enough data
Agentic AI - Unified Workspaces
7.5
413
Not enough data
7.6
409
Not enough data
Compatibility
9.0
96
Not enough data
9.1
99
Not enough data
8.9
91
Not enough data
Agentic AI - Enterprise Search Software
8.6
61
Not enough data
8.5
57
Not enough data
9.0
59
Not enough data
8.7
59
Not enough data
8.7
59
Not enough data
8.8
58
Not enough data
Search Queries
8.8
94
Not enough data
9.2
93
Not enough data
8.8
90
Not enough data
9.1
93
Not enough data
9.0
91
Not enough data
AI powered search - Enterprise Search Software
9.2
24
Not enough data
9.2
26
Not enough data
9.0
24
Not enough data
Functionality
8.9
91
Not enough data
9.0
90
Not enough data
9.2
97
Not enough data
Compatibility - Enterprise Search Software
9.4
28
Not enough data
9.4
26
Not enough data
9.3
27
Not enough data
Functionality - Enterprise Search Software
9.3
28
Not enough data
9.3
26
Not enough data
9.5
29
Not enough data
Search Queries - Enterprise Search Software
9.4
26
Not enough data
9.3
24
Not enough data
9.2
27
Not enough data
9.4
27
Not enough data
Automation
8.8
1218
Not enough data
8.8
1188
Not enough data
8.5
1158
Not enough data
Administration
8.8
1183
Not enough data
8.7
1133
Not enough data
9.4
1278
Not enough data
Project management
8.8
1163
Not enough data
8.5
1120
Not enough data
8.6
1142
Not enough data
8.5
1131
Not enough data
8.6
1131
Not enough data
8.3
1097
Not enough data
8.3
1124
Not enough data
Workload
8.4
1081
Not enough data
8.8
1150
Not enough data
8.6
1094
Not enough data
8.5
1088
Not enough data
Communication & Collaboration
9.4
1540
Not enough data
9.0
1251
Not enough data
9.4
1357
Not enough data
Cost Management
8.1
1071
Not enough data
8.2
1074
Not enough data
8.1
1066
Not enough data
Integration
8.7
1176
Not enough data
8.4
1077
Not enough data
8.4
1076
Not enough data
Generative AI
7.5
1023
Not enough data
7.7
1026
Not enough data
Agentic AI - Work Management
7.7
520
Not enough data
7.8
515
Not enough data
8.2
531
Not enough data
7.8
518
Not enough data
Communication
9.4
1183
Not enough data
9.4
1149
Not enough data
8.9
1058
Not enough data
8.9
1044
Not enough data
9.1
1055
Not enough data
Content & Documents
9.2
1104
Not enough data
8.9
1050
Not enough data
8.7
1072
Not enough data
8.1
1008
Not enough data
Controls
8.3
996
Not enough data
8.1
991
Not enough data
8.7
1003
Not enough data
8.4
1009
Not enough data
8.2
978
Not enough data
Project Management
8.4
1006
Not enough data
8.4
984
Not enough data
8.5
994
Not enough data
8.7
998
Not enough data
Remote Collaboration
9.0
1005
Not enough data
8.7
977
Not enough data
9.0
997
Not enough data
7.9
966
Not enough data
Generative AI
7.3
933
Not enough data
7.4
934
Not enough data
Agentic AI - Project Collaboration
7.5
444
Not enough data
7.7
448
Not enough data
Agentic AI - Audio Conferencing
7.6
285
Not enough data
7.7
285
Not enough data
Action Item Detection - AI Note-taking Software
9.3
19
Not enough data
9.5
19
Not enough data
Automatic Transcription - AI Note-taking Software
9.7
20
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.6
19
Not enough data
Language & Accent Support - AI Note-taking Software
9.5
20
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.0
20
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.3
21
Not enough data
Searchable Note Archives - AI Note-taking Software
9.0
18
Not enough data
Speaker Identification - AI Note-taking Software
9.4
20
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Trillian are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Trillian is categorized as HIPAA Compliant Messaging and Clinical Communication and Collaboration
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trillian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.4%
Information Technology and Services
13.1%
Marketing and Advertising
8.5%
Internet
4.7%
Financial Services
3.4%
Other
55.0%
Computer Software
10.0%
Information Technology and Services
9.2%
Higher Education
6.7%
Hospital & Health Care
5.0%
Accounting
4.2%
Other
65.0%
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
OP
Currently, Slack has disabled deleting a channel, you can only archive it if you created it.Read more
What does slack software do?
28 Comments
GM
Slack is a messaging software perfect for companies, it allows you to create channels (groups), it let's you answer to messages in threads and react to...Read more
What is Slack used for?
21 Comments
RR
It connect us with the people no matter where we are through messaging and calls.Read more
Trillian has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
or continue with
By proceeding, you agree to our Terms of Use and Privacy Policy
