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According to G2 data, toast EPM holds an average rating of 4.5 out of 5 based on 4 reviews, while Smartsheet has a slightly lower average rating of 4.4 out of 5 from 22,217 reviews. Smartsheet leads in multiple reviewer-rated dimensions, including Easier to Admin, Easier to Do Business With, Better at Meeting Requirements, Easier to Set Up, and Better at Support. User sentiment for Smartsheet is robust, with over 2,800 mentions praising its ease of use, 2,200 highlighting project management capabilities, and more than 1,500 noting its automation features and team collaboration strengths. Smartsheet's extensive user base and feature set, including project tracking, customization, real-time updates, and integrations, contribute to its strong market presence. Smartsheet users also report challenges such as a learning curve, missing or limited features, and performance issues like slow loading. Overall, Smartsheet offers a more comprehensive and widely adopted solution with strong collaboration and automation capabilities, whereas toast EPM indicates a solid rating with limited feedback on features and reporting.
The best alternatives to toast EPM according to G2 user reviews and ratings are monday Work Management (4.7/5 with 15,417 reviews), ClickUp (4.6/5 with 12,507 reviews), and Notion (4.6/5 with 11,943 reviews). These platforms offer comprehensive project management features, strong customization, and extensive collaboration tools that surpass toast EPM’s capabilities.
Toast EPM reviewers consistently highlight limitations in reporting and analytics capabilities, as well as limited integration options and customization features. Alternatives provide more advanced and flexible features in these areas.
Reviewers recommend monday Work Management for its highly customizable workflows, automation, and intuitive user interface that supports teams of all sizes. ClickUp is favored for its all-in-one platform combining task management, docs, goals, and AI-powered automation, providing flexibility and comprehensive project oversight. Notion is praised for its unified workspace that integrates notes, tasks, databases, and AI assistance, enabling highly customizable workflows and efficient knowledge management. These tools are recommended for users seeking advanced reporting, better integration, and enhanced customization beyond toast EPM’s offerings.
Users choose Smartsheet over toast EPM primarily due to its extensive capabilities in project management, team collaboration, and automation, as reflected by over 2,200 mentions of project management and 1,500 mentions of automation features. Smartsheet's ease of use is highlighted in more than 2,800 reviews, supported by a high Ease of Use dimension score of 8.4, and it offers versatile views such as grid, card, calendar, and dashboard, which cater to diverse user needs. Its strong integration ecosystem with tools like Microsoft Teams, Slack, and Google Workspace enhances workflow continuity, a factor noted positively by users. Additionally, Smartsheet supports real-time updates and sharing ease, enabling multiple users to collaborate simultaneously, which is a critical advantage for distributed teams. The platform's automation capabilities reduce manual follow-ups and improve accountability, contributing to operational efficiency and time savings. Users also appreciate the availability of templates, customizable dashboards, and reporting tools that provide visibility into project progress and resource allocation. Despite some reported learning curves and pricing concerns, Smartsheet's comprehensive feature set, scalability, and strong support resources make it a preferred choice for organizations seeking a robust, collaborative project and workflow management platform. These factors collectively explain why users favor Smartsheet over toast EPM, which has limited feature mentions and fewer reviews to demonstrate comparable capabilities.