TigerFlow Reviews & Product Details

TigerFlow Overview

What is TigerFlow?

TigerFlow by TigerConnect is the healthcare industry's most advanced, most integrated collaboration and productivity solution. Cloud-based and fully scalable, TigerFlow integrates with EHRs and enables organizations to implement and manage clinical communication (text, voice and video), patient engagement (telehealth and texting), staff scheduling, and alarm management (nurse call, smart beds and more) on one platform. Trusted by more than 6,500 healthcare organizations, the TigerConnect platform maintains 99.99% uptime and processes more than 10 million messages each day. HIPAA-compliant and HITRUST-certified, TigerConnect's communication innovations and integrations help physicians, nurses, labs, and other staff collaborate more effectively, thereby accelerating productivity, reducing costs, and improving patient outcomes. Founded in 2010, TigerConnect's commitment to client success is reflected in our robust clinical and support organization that works directly with clients at every stage to streamline workflows and achieve the highest possible ROI. To learn more, please visit us at www.tigerconnect.com.

TigerFlow Details
Website
Languages Supported
English
Product Description

Securely text your co-workers.

How do you position yourself against your competitors?

TigerFlow by TigerConnect is a comprehensive, cloud-based platform enabling clinical collaboration throughout the entire healthcare ecosystem – both within and beyond the hospital. TigerFlow integrates with multiple EHRs, meaning critical patient data can be securely accessed by the people who need it, when they need it. What's more, while integrated with EHRs, TigerFlow remains separate from them, so when an EHR goes down, critical communication can continue to flow among doctors, nurses, and staff.


Seller Details
Seller
TigerConnect
Company Website
Year Founded
2010
HQ Location
Santa Monica, CA
Twitter
@TigerConnect
4,165 Twitter followers
LinkedIn® Page
www.linkedin.com
216 employees on LinkedIn®

Overview Provided by:
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TigerFlow Reviews

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UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The ability to reach patients through technology. Helps patient feel at ease since they can see their loved one; promotes less anxiety for the patient. Easy to use software. Review collected by and hosted on G2.com.

What do you dislike?

Website does not work as well as desktop app Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Highly recommend once all the interfaces are working properly. Love the app and its ease of use Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ability to reach patients outside of medical facility Review collected by and hosted on G2.com.

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Communicatons Specialist/EMT
Hospital & Health Care
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

HIPAA compliant, user friendly interface with good alerting systems to allow for efficient communication and secure information sharing. The app on both the phone and the desktop are generally the same, so users do not need to learn different ways of using the app. Networks are easy to set up and communicating with other coworkers has never been so easy. Review collected by and hosted on G2.com.

What do you dislike?

Most of the tech problems are internal and need to be referred to your own company's administrators. This can be timely, though most problems are internal and not a result of the app. In my experience, most of the problems are solved in a timely manner and do not require referral to Tiger Connect customer support. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Especially good for healthcare providers who need to remotely pass on information and stay HIPAA compliant. When time is a factor and one does not have time to file information, Tiger Connect allows for every day text messaging style to meet the needs of providers and maintain patient privacy. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Quick communication with doctors, secure information passing. HIPAA compliant while allowing for the users to very quickly pass along information. The app allows for read receipts and reminders so providers do not miss important notifications and do not tie up communications on their personal text messages, and can stay HIPAA compliant without a complicated means of filing and following specific information intake guidelines mandated by health departments. The system's encryption allows for simple, timely communication. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

TigeFlow makes client care streamlined and accessible to all involved in treatment. This eliminates the hassle of extra paperwork while protecting client confidentiality. I previously had used TigerText and knew this would be just as exceptional Review collected by and hosted on G2.com.

What do you dislike?

Like any new software, just getting used to functioning and technicalities, although difficulties were overall minimal. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easier care for clients. Better workflow as a caregiver. Review collected by and hosted on G2.com.

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Unit Secretary
Hospital & Health Care
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I love that this program is HIPAA compliant, it is an easy way to reach out to medical providers without distrupting their day and yet get the response I am needing quickly to continue caring for my patients. Review collected by and hosted on G2.com.

What do you dislike?

I don't currently dislike anything about tigerconnect Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This is a quick and noninvasive way to reach medical providers to ask questions to help facilitate smooth care for patients. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Convenient for confidential communication with coworkers Review collected by and hosted on G2.com.

What do you dislike?

I am included in every message wether or not it pertains to me. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Allows the whole rehab department to communicate while adhering to HIPPA Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Program is HIPPA complaint which is a must in healthcare industry. Ease of use when contacting Physicians, information remains secure. Review collected by and hosted on G2.com.

What do you dislike?

There are issues with program freezing. Perhaps an update may be required. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Video calling option would be helpful, as well as fixing the glitches causing the freezing. Good product otherwise. Highly recommend.. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Communication with physicians regarding clients within our care. Review collected by and hosted on G2.com.

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Co-Founder
Hospital & Health Care
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

It is incredibly easy to use. You can be up and running without an instruction manual. Review collected by and hosted on G2.com.

What do you dislike?

If it had Video Calls included, this product would be complete AND HIPAA secure. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is exactly what it says it is - texting in a HIPAA secure environment. It is a completely stable environment and my users need almost zero instruction. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Doctor/Patient Communication in a HIPAA secure environment Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Maintains ability to connect amongst other physicians without having to worry about privacy. Review collected by and hosted on G2.com.

What do you dislike?

There should be an donotdisturb timer that can turn it off when your shift starts Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

None Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

HIPPA compliance is a must when communicating about a patient via text messages. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes app freezes up, occasionally I get several alerts in a row even when I have no new messages. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

HIPPA compliant communication about patients and their care Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

HIPAA compliance is a must! Also being able to chat across the office or at home. Review collected by and hosted on G2.com.

What do you dislike?

Constant freezing! Some days we have to switch to email to communicate which takes up time. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Consider all options Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being able to chat at the other end of the office or even from home & still being HIPAA compliant is so helpful. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Informs me when there is a hospital wide issue Review collected by and hosted on G2.com.

What do you dislike?

I wasn't aware of how to sign up for this until after the first hospital wide computer shut down Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Employees should be informed on how to sign up to receive tiger text as it is a beneficial system to informing employees of emergencies. Review collected by and hosted on G2.com.

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Lab and Technology Coordinator
Higher Education
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Allows for Instant communication, that is safe and protected with a bunch of users. They have a smaller, free version that they offer if you are using it for smaller areas of businesses or organizations. This is an all around great product. Review collected by and hosted on G2.com.

What do you dislike?

Not a solution that I would recommend for a smaller group. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This product does well with what its supposed to do. We use it for training students on what programs or solutions they may see in the workplace. I will say that the full product will not do for the smaller departments or organizations however. They have a free solution that will do just that for the smaller companies and businesses, all around great product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use this program to help students understand certain programs they may come into contact with when they reach their job locations. Since most of our work is as training and helping the users get used to the solution, we really just touch on the basics and what the solution can do. Review collected by and hosted on G2.com.

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AH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to use to contact doctors and midwives in the hospital. Review collected by and hosted on G2.com.

What do you dislike?

With all the new technology out there should be more. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy to page mds Review collected by and hosted on G2.com.

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UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Security was great especially when needing to discuss private information Review collected by and hosted on G2.com.

What do you dislike?

Nothing that I can think of besides sometimes the app would glitch but that could have been the phones operating system Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Privacy and security Review collected by and hosted on G2.com.

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Administrative Assistant
Government Administration
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that it can be used with coworkers for issues Review collected by and hosted on G2.com.

What do you dislike?

I don't have anything that I dislike about it Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Work in medical practice and can communicate confidentially Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This product was useful in delivering up to date information Review collected by and hosted on G2.com.

What do you dislike?

The text messages did not allow for enough characters. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is being used to deliver news about criminal activity to students Review collected by and hosted on G2.com.

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