--- title: TigerConnect Clinical Collaboration Platform Reviews meta_title: 'TigerConnect Clinical Collaboration Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 195 reviews by the users' company size, role or industry to find out how TigerConnect Clinical Collaboration Platform works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 195 scale: '5' date_modified: '2026-08-07' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # TigerConnect Clinical Collaboration Platform Reviews **Vendor:** TigerConnect **Category:** [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration) **Average Rating:** 4.5/5.0 **Total Reviews:** 195 ## About TigerConnect Clinical Collaboration Platform TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilities rely on our user-friendly, cloud-based, HIPAA-compliant, and HITRUST-certified solution with 99.995% uptime to improve workflow efficiency, patient outcomes, and provider satisfaction. With the ability to integrate across your existing systems and a diverse product suite that includes role-based messaging, voice and video calling, patient engagement, on-call scheduling, and alarm management, you can achieve greater workflow efficiency across a variety of care settings – ED, inpatient, OR, post-acute, and more – by ensuring the right information gets to the right people at the right time. Since 2010, TigerConnect’s commitment to client success is reflected in our experienced clinical, implementation, and customer support teams that work directly with clients at every stage to drive adoption, improve outcomes, and achieve the highest possible ROI. To learn more, please visit us at www.tigerconnect.com. \*Individual products were formerly known as TigerText Essentials and TigerFlow\* ## TigerConnect Clinical Collaboration Platform Pros & Cons **What users like:** - Users appreciate the **ease of use** of TigerConnect, enhancing collaboration and productivity across various platforms seamlessly. (2 reviews) - Users appreciate the **seamless accessibility** of TigerConnect across multiple platforms, enhancing collaboration and efficiency in clinical settings. (1 reviews) - Users appreciate the **ease of IM** with TigerConnect, enhancing productivity and user-friendliness in communication. (1 reviews) - Users value the **efficiency** of TigerConnect, enabling seamless collaboration and quick resolutions across multiple devices. (1 reviews) - Users value the **HIPAA compliance** of TigerConnect, ensuring secure and effective collaboration in clinical settings. (1 reviews) - Users praise the **implementation ease** of TigerConnect, enabling quick setup and seamless integration across various platforms. (1 reviews) - Messaging Management (1 reviews) - Response Time (1 reviews) - Security (1 reviews) - Team Collaboration (1 reviews) **What users dislike:** - Users feel the **missing videoconferencing and patient communication features** hinder effective family interactions and collaboration. (1 reviews) ## TigerConnect Clinical Collaboration Platform Reviews ### 1. Upset About Not Being Able to Take Off Licenses **Rating:** 1.0/5.0 stars **Reviewed by:** Victoria H. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about TigerConnect Clinical Collaboration Platform?** I really like how easy it is to contact employees if needed. (Group messages) I also like how easy it is for patients to reply back to texts and sending out texts is very easy to do. **What do you dislike about TigerConnect Clinical Collaboration Platform?** My business had completely crashed and I was no longer operating my business. I asked if I could drop my licenses from 8 to 1 or 2 due to me having to let go all of my employees. I was told due to the management change, I could not adjust my licenses whatsoever. I think this is completely unfair due to me being told before, on the phone, that I can drop or add licenses whenever I needed to. I am now in significant debt and might have to file bankruptcy due to owing Tiger Connect for 8 licenses even though we never used it. I have expressed my concerns to Tiger Connect and was told there was nothing they could do. Because of this, I have told many business owners in my community that Tiger Connect is not a good choice. If you guys were able to assist me and understand that my business was no longer active, this review would be completely different. I hope you guys can do better in the future. Until then, you have caused extreme distress and have financially hurt a small business. **What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?** Not solving the license problem. It was benefiting my business by being able to contact patients that was HIPAA compliant. Due to my business crashing, I wasn't able to use Tiger Connect as much as I wanted. **Official Response from Shanon Park:** > Hello Victoria, We want to express our sincere apologies for the challenges you've faced with your TigerConnect licenses. Our goal has always been to provide exceptional service to our valued customers. We have reviewed your case, and we acknowledge that there may have been some miscommunication regarding our licensing policies. While we strive to accommodate our customers' changing needs, there are certain limitations when it comes to license adjustments. However, your feedback highlights a need for us to improve our communication and flexibility in such situations. Our customer support team will be reaching out to you directly to discuss your case. We genuinely value your business and the trust you've placed in TigerConnect. We are committed to improving our processes and ensuring that no customer feels unheard or unfairly burdened. Your feedback will help us make the necessary improvements to better assist our customers in the future. Once again, we apologize for the difficulties you've faced, and we appreciate your patience as we work to address your concerns. ### 2. Tigerconnect is buying reviews, too expensive, and has lackluster support **Rating:** 0.0/5.0 stars **Reviewed by:** Tarek A. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about TigerConnect Clinical Collaboration Platform?** It's HIPAA Compliant and HITRUST certified. This is the only positive. **What do you dislike about TigerConnect Clinical Collaboration Platform?** I am insulted that they think they can pay me off with a $25 gift card. Their greed and thirst for dollars will never be satiated. Once they have your money, they basically ignore your support requests. Stop charging so much, and reinvest your profits into your support team and engineers so they can create a better product. **What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?** They are buying reviews which clearly shows the level they are at. I am insulted that they think they can buy a review from me for $25. All positive reviews you see here are tainted by the fact that they are literally bought off. **Official Response from Rachel Crisp:** > Hello, We appreciate you taking the time to share your feedback, and we're genuinely sorry to hear about your experience with TigerConnect. We take all customer feedback seriously, whether positive or negative, as it helps us improve our services. Regarding your concern about reviews, we want to clarify that we do not endorse or encourage any unethical practices, including buying reviews. Our intention with our gift card programs is to engage with our valued users and better understand their needs. We encourage honest and unbiased feedback from our users to help us continually improve. We truly value the input of our customers and use it to enhance our products and services. We're also concerned to hear about the challenges you've encountered with our support and pricing. Providing top-notch support and ensuring our solutions are cost-effective are both priorities for us. Your comments have been shared with our teams responsible for these areas, and we'll be reviewing our processes to ensure that we deliver a more responsive and value-driven experience for all our users. We genuinely appreciate your feedback, and thank you for your review. Please feel free to reach out to our customer support team directly with your specific support issues so that we can address them promptly. We are committed to delivering a better experience for you. Thank you for your continued support, and we hope to have the opportunity to serve you better in the future. ### 3. User Friendly Platform! **Rating:** 0.0/5.0 stars **Reviewed by:** Amanda T. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about TigerConnect Clinical Collaboration Platform?** I think just having a secure site to send and recieve patient information is the best! Platform is user freindly and very easy to use. **What do you dislike about TigerConnect Clinical Collaboration Platform?** I am not a fan of how the notification on your phone go off multiple time every second. Would be great to just recieve one notification unless it is an urgent matter. **What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?** Love that it is a secure site! **Official Response from Shanon Park:** > Thank you for your positive review! We're delighted to hear that our solution is easy to use and user-friendly, and we look forward to continuing to support your clinical communication needs. 🚀 ### 4. Never again!!! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2018 **What do you like best about TigerConnect Clinical Collaboration Platform?** Hipaa protected communication between employees **What do you dislike about TigerConnect Clinical Collaboration Platform?** There’s no way to just turn off notifications. You have to completely log off. Like, can’t I just not here or see the notifications and take a vacation? **Recommendations to others considering TigerConnect Clinical Collaboration Platform:** Be ready to always be attached to your job **What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?** Medicare Hipaa compliance ### 5. Boo, just nope **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2018 **What do you like best about TigerConnect Clinical Collaboration Platform?** Ability to communicate with EVERYONE in the office **What do you dislike about TigerConnect Clinical Collaboration Platform?** I can’t walk away from work without practically uninstalling the app from my phone.... Can’t I just turn it on silent??? **Recommendations to others considering TigerConnect Clinical Collaboration Platform:** Just say No! **What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?** Ease of communication. Like texting but no need to email too ## TigerConnect Clinical Collaboration Platform Discussions - [What is TigerConnect app?](https://www.g2.com/discussions/what-is-tigerconnect-app) - 1 comment - [View TigerConnect Clinical Collaboration Platform pricing details and edition comparison](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+14%3A06%3A24+-0500&secure%5Bsession_id%5D=45196bc9-41bd-4a3c-b99f-44053a8b9524&secure%5Btoken%5D=9fc11a3ea26dc9e48d8133d9184262a19ff1347161093b407cc57ca20d6b6472&format=llm_user) ## TigerConnect Clinical Collaboration Platform Features **Collaboration** - Modules - Scheduling - Reporting **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging - PCI Compliance **Operations** - Automated Scheduling - Absence Management - Mobile Access - Resource Management - Physician Management - Claims Management - Calendar Management - Wait List Management - Patient Records Management - Appointment Management - Faculty/Staff Management - Appointment Scheduling - On Call Scheduling **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables - Third-Party Integrations - Compliance Management - Multi-Channel Communication - Calendar Management - Patient Records Management - Campaign Management - Appointment Management - Self Service Portal - Intake Management - Records Management - Claims Management - Document Management - Invoice Management - Forms Management **Additional Functionality** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Administrative** - Employee Work Status - Days-Off Approval - Time Tracking - Staffing Data - Mass Notifications - Alerts/Notifications - Cancellation Tracking - No-Show Tracking **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration - Patient Intake - Patient Engagement - Care Plan Management - Communication Management - Customizable Forms - Care Summaries - EHR-Agnostic - Assessment Management - Social Media Integration **Additional Functionality** - Customizable Reports - Data Import/Export - Document Storage - Self Service Portal - Live Chat - Activity Dashboard - Customizable Forms - SMS Messaging - Calendar Sync - Reminders - Electronic Payments - Email Reminders - Access Controls/Permissions - Insurance Eligibility Verification - Drag & Drop - Real-Time Reporting - Customizable Templates - AI Copilot - Charting - Third-Party Integrations - Multi-Location - Billing & Invoicing - HIPAA Compliant - Customer Database - Generative AI - Recurring Appointments - Credit Card Processing - API - Reporting & Statistics **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Patient Education - Electronic Payments - Multi-Language - Patient Questionnaires - Onboarding - Confirmations/Reminders - Appointment Scheduling - Real-Time Data - Sentiment Analysis - Activity Dashboard - Real-Time Analytics - Medication History - Online Refills - Messaging - Video Conferencing - Real-Time Monitoring - API - Prescription Renewal - Customizable Branding - Historical Reporting - Mobile Alerts - Lab Results - Telemedicine - One-to-One Messaging - Patient Monitoring - Health Record Access - Medical Billing - Customer Database - Bill Payment - For Medical Purposes - Electronic Signature - Two-Way Audio & Video - Video Consultations - Secure Messaging **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top TigerConnect Clinical Collaboration Platform Alternatives - [OhMD](https://www.g2.com/products/ohmd/reviews) - 4.8/5.0 (170 reviews) - [symplr Clinical Communications](https://www.g2.com/products/symplr-clinical-communications/reviews) - 4.5/5.0 (144 reviews) - [Spok](https://www.g2.com/products/spok/reviews) - 3.8/5.0 (12 reviews)