1. [Home](https://www.g2.com/) 2. ... 3. [Customer Education Software](https://www.g2.com/categories/customer-education) 4. [Thought Industries Discussions](https://www.g2.com/products/thought-industries/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cdf382c31c4c7d374619d9dd5069625b/thought-industries.png "Product Avatar Image") ![Reward for good Thought Industries reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/3523/medal.svg "Reward for good Thought Industries reviews") ](/products/thought-industries/reviews) [ Thought Industries ](/products/thought-industries/reviews) (162)4.1/5 Thought Industries is the Customer Learning & Intelligence Platform that turns customer education into growth. Create, deliver, monetize, and measure learning for customers, partners, members, professionals, staff, and the market at large. Unlike traditional LMS platforms that silo content and measure completion, Thought Industries's headless framework empowers customer learning to move at the speed of business, to deliver personalized learning at scale to influence behavior and outcomes. - Scale individualized experiences, deliver guidance wherever customers learn, and turn interactions into intelligence with Omnichannel and Conversational AI Learning. - Enhance the learning experience with AI video, coaching, and personalized recommendations. - Author, update, and manage your learning catalog from inside Claude with Thought Industries for Claude. - Ensure education for customers, partners, employees, and the market is accurate, relevant, and provisioned with the appropriate privacy and governance. - Capture value from premium learning experiences with native eCommerce capabilities and flexible monetization options. - Increase brand visibility in AI search results by structuring and indexing learning content for AI assistants like ChatGPT, Gemini, and Claude. - Generate demand with prospective customers by opening courses and content to end-users without a log-in. - Influence sales pipeline by delivering learning to prospects during product trials. - Unify learning across every touchpoint and turn every interaction into intelligence, so teams can drive adoption, improve retention, and prove the business impact of learning. Thought Industries was founded in 2013 around the core belief that online learning experiences should be modern, intuitive, engaging, and scalable. Headquartered in Boston, Thought Industries serves customer-centric business across North America and Europe. 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Answer a few questions to help the Thought Industries community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fthought-industries%2Fdiscuss%3Fsmall_ask%3Dthought-industries) No ## Top Contributors in Thought Industries 1 ![Cary S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cary S.") CS Loading... ### [Cary S.](https://www.g2.com/users/7b77f7fd-d456-4361-8fa5-8347635f4ae1 "Cary S.") Director of Training and Guest Services 1 pt 2 ![Andre E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andre E.") AE Loading... ### [Andre E.](https://www.g2.com/users/8bc18a1e-4af9-4abc-bfc3-6afd54a4b728 "Andre E.") Lead Learning Technologist 1 pt 3 ![Global A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Global A.") GA Loading... ### [Global A.](https://www.g2.com/users/af9023e7-32d4-40b6-b189-815fbd6c81bd "Global A.") Customer Support/Operation/Admin 1 pt