--- title: Thatch Reviews meta_title: 'Thatch Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Thatch works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 4 scale: '5' date_modified: '2026-06-30' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Thatch Reviews **Vendor:** Thatch **Category:** [Benefits Support Software](https://www.g2.com/categories/benefits-support) **Average Rating:** 4.0/5.0 **Total Reviews:** 4 ## About Thatch Thatch is an all-in-one platform that makes it easy and affordable to give your team great health benefits. Instead of taking an expensive, one size fits all approach to your teams' health with a group health plan, Thatch lets you set a budget and empower your team members to choose the healthcare experience that's right for their needs. We’re trusted by hundreds of businesses of all shapes and sizes, from high-growth startups and small businesses to nationwide enterprises. We work with all payroll providers and insurance plans. We help employers: \* Save Money: Over the last 5 years, group health plan costs have increased 22% while Thatch's individual plans have decreased by -5%. By using Thatch you can save an average of $1,620 per year, per employee, while offering similar benefits. \* Save Time: Avoid dedicated benefits management, and reduce your Exec and HR teams' weekly commitment significantly. Companies using Thatch save an average of 83 hours per year administering benefits. \* Switch Easily: We can help you switch to Thatch any time of the year, not just during open enrollment. Bring your experience of buying healthcare into the 21st century. ## Thatch Pros & Cons **What users like:** - Users highlight the **easy onboarding and extensive plan options** with Thatch, significantly improving healthcare management for small businesses. (2 reviews) - Users value the **convenience** of Thatch, simplifying healthcare management and streamlining onboarding and support processes. (2 reviews) - Users commend Thatch for its **quick and helpful customer support** , enhancing their overall experience with the product. (2 reviews) - Users find Thatch to be incredibly **easy to use** , enhancing their experience through seamless onboarding and integration. (2 reviews) - Users value the **ease of onboarding** with Thatch, appreciating the seamless experience compared to other platforms. (1 reviews) - Users find Thatch to be **intuitive and easy to implement** , streamlining healthcare support across diverse needs. (1 reviews) - Options (1 reviews) - Payroll Management (1 reviews) - Professional Service (1 reviews) - Submission Ease (1 reviews) **What users dislike:** - Users struggle with **lack of information** regarding HSAs and find the interface lacking in transaction visibility. (1 reviews) - Users express frustration with **poor interface design** , particularly regarding hidden card transactions and unclear HSA information. (1 reviews) ## Thatch Reviews ### 1. Failed Transitions and Poor Integration Support **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Thatch?** The UX is clean as uncluttered. **What do you dislike about Thatch?** Thatch has caused many challenges for us to use with the administration of our ICRA health care benefits. Oneda eat- we came to attach brocade they purchased our ICHRA provider, Venteur, and pushed to have the move over take place in month, or leave us without insurance benefits. Those whose up force as clients may have a different experience. We were promised seamless integrations, but it turns out they don't exist with our particular payroll company. We experienced issues when Thatch acquired Ventur, particularly with employees having insurance dropped and being unable to resolve the issue until open enrollment. The company continues to bill us for premiums they aren't paying, resulting in dropped insurances. There's been no accountability from Thatch, and they are not taking responsibility for potential ACA violations resulting from these issues. Their support is difficult to reach, and they don't acknowledge their mistakes. Additionally, the features are lacking; it's very bare-bones and doesn't provide robust benefits or functionality. You can't bulk import employee data via spreadsheet, making it time-consuming. The initial setup ignored many ACA responsibilities, creating further complications. **What problems is Thatch solving and how is that benefiting you?** I hoped Thatch would make health insurance admin seamless, but it's been difficult with broken integration promises, unresolved issues, and insurance dropouts. They bill us without paying premiums and lack helpful features. ### 2. Thatch saved us operational headache and the employees are happier **Rating:** 5.0/5.0 stars **Reviewed by:** Mira B. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Thatch?** We've been working with Thatch for nearly 2 years now and the difference between Thatch and other healthcare platforms for a small business is night and day. What we like: - Breadth of plans available - How easy onboarding to Thatch was - How our employees can spend extra funds on things that make a difference in their lives (they get Thatch cards) - Customer support. Whenever we email Thatch support (employees included), the response time is really quick -Brain space - I know this is going to sound a bit weird but how we don't have to worry about renewing contracts with 4 different providers directly, making payments to them on their antiquated systems, and no longer worrying about healthcare tasks every month. Just not having to think about all of the tasks is so so nice and refreshing. - Connects to our payroll provider (Gusto) **What do you dislike about Thatch?** - User interface, don't like how the balances tab hides all of the card transactions - HSA information, unsure on how to offer our employees HSAs and if we can with this type of setup **What problems is Thatch solving and how is that benefiting you?** Thatch consolidates our healthcare system as a small business. Before Thatch we had to work with a broker, sign up to providers individually, pay our invoices on old systems, and help our employees directly. With Thatch we can offboard a lot of this work and it has been so nice to do. I'm thankful Thatch exists. As a small business owner, I simply don't have time to be calling health care providers and I no longer feel guilty that the plans we provide to employees are limited. Thatch has a lot of plans and we also like the spend card. ### 3. Absolutely the easiest **Rating:** 5.0/5.0 stars **Reviewed by:** Coyne L. | Cofounder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Thatch?** I've used Thatch at two different companies (both early stage startups), and it's been fantastic. We've had employees coming to us from different healthcare providers, with different doctors and plans they need supported. None of the options from Rippling, etc were able to cover all our cases. Thatch made it SUPER easy, and has had the added benefit of making outside providers like physical therapists outside of insurance easy to cover. It was incredibly easy to implement, easy to integrate into our existing systems, and the customer support, when needed, has been brilliant. I use it all the time, at every company I go to or start, since they released this product. **What do you dislike about Thatch?** Truly it's that easy to use. The cost is minimal. **What problems is Thatch solving and how is that benefiting you?** Health benefits administration, ICHRA ### 4. THATCH runs an ICHRA the way that makes sense! **Rating:** 5.0/5.0 stars **Reviewed by:** Aron R. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Thatch?** From both a customer and employee perspective, this company truly excels. Their customer service is outstanding, always attentive and responsive to our needs. The product itself is top-notch, seamlessly integrating the benefits of an individual policy with the ease and efficiency of a group plan. Highly recommended for anyone seeking a reliable and effective solution for running an ICHRA plan. **What do you dislike about Thatch?** They are the future of health insurance benefits for mid-size companies. I would like them to grow their product to include all other standard employee benefits as well. **What problems is Thatch solving and how is that benefiting you?** They are running an ICHRAH the way that makes sense for the employee. - [View Thatch pricing details and edition comparison](https://www.g2.com/products/thatch-thatch/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-09+05%3A07%3A46+-0500&secure%5Bsession_id%5D=6a11394a-3d19-4419-99a5-5c0fc292491e&secure%5Btoken%5D=3d3484a577bd6011df7f478432a6381a38053214739d277dfdb2d06fad04726a&format=llm_user) ## Thatch Integrations - [Gusto](https://www.g2.com/products/gusto/reviews) ## Thatch Features **Platform Basics** - Reporting - Interoperability - Performance **Platform Content** - Enrollment Planning - Dashboard - Education - Benefits Record Management **Platform Additional Functionality** - Mobility - Regulatory Compliance - Third-Party Carrier Integration **Platform Performance** - Reporting - Monitoring **Generative AI** - AI Text Generation - AI Text Summarization ## Top Thatch Alternatives - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,554 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 3.9/5.0 (1,263 reviews) - [Forma](https://www.g2.com/products/formabenefits/reviews) - 4.8/5.0 (816 reviews)