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Thatch Reviews & Product Details

Thatch is an all-in-one platform that makes it easy and affordable to give your team great health benefits. Instead of taking an expensive, one size fits all approach to your teams' health with a group health plan, Thatch lets you set a budget and empower your team members to choose the healthcare experience that's right for their needs. We’re trusted by hundreds of businesses of all shapes and sizes, from high-growth startups and small businesses to nationwide enterprises. We work with all payroll providers and insurance plans. We help employers: * Save Money: Over the last 5 years, group health plan costs have increased 22% while Thatch's individual plans have decreased by -5%. By using Thatch you can save an average of $1,620 per year, per employee, while offering similar benefits. * Save Time: Avoid dedicated benefits management, and reduce your Exec and HR teams' weekly commitment significantly. Companies using Thatch save an average of 83 hours per year administering benefits. * Switch Easily: We can help you switch to Thatch any time of the year, not just during open enrollment. Bring your experience of buying healthcare into the 21st century.

Seller

Thatch

Discussions

Thatch Community

Languages Supported

English

Overview by

Danny Choi

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Thatch Reviews (3)

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MB

Mira B.

COO

Small-Business (50 or fewer emp.)

8/14/2025

"Thatch saved us operational headache and the employees are happier"

5/5

What do you like best about Thatch?

We've been working with Thatch for nearly 2 years now and the difference between Thatch and other healthcare platforms for a small business is night and day. What we like:

- Breadth of plans available

- How easy onboarding to Thatch was

- How our employees can spend extra funds on things that make a difference in their lives (they get Thatch cards)

- Customer support. Whenever we email Thatch support (employees included), the response time is really quick

-Brain space - I know this is going to sound a bit weird but how we don't have to worry about renewing contracts with 4 different providers directly, making payments to them on their antiquated systems, and no longer worrying about healthcare tasks every month. Just not having to think about all of the tasks is so so nice and refreshing.

- Connects to our payroll provider (Gusto) Review collected by and hosted on G2.com.

What do you dislike about Thatch?

- User interface, don't like how the balances tab hides all of the card transactions

- HSA information, unsure on how to offer our employees HSAs and if we can with this type of setup Review collected by and hosted on G2.com.

What problems is Thatch solving and how is that benefiting you?

Thatch consolidates our healthcare system as a small business. Before Thatch we had to work with a broker, sign up to providers individually, pay our invoices on old systems, and help our employees directly. With Thatch we can offboard a lot of this work and it has been so nice to do. I'm thankful Thatch exists. As a small business owner, I simply don't have time to be calling health care providers and I no longer feel guilty that the plans we provide to employees are limited. Thatch has a lot of plans and we also like the spend card. Review collected by and hosted on G2.com.

CL

Coyne L.

Cofounder

Small-Business (50 or fewer emp.)

3/27/2025

"Absolutely the easiest"

5/5

What do you like best about Thatch?

I've used Thatch at two different companies (both early stage startups), and it's been fantastic.

We've had employees coming to us from different healthcare providers, with different doctors and plans they need supported. None of the options from Rippling, etc were able to cover all our cases.

Thatch made it SUPER easy, and has had the added benefit of making outside providers like physical therapists outside of insurance easy to cover.

It was incredibly easy to implement, easy to integrate into our existing systems, and the customer support, when needed, has been brilliant.

I use it all the time, at every company I go to or start, since they released this product. Review collected by and hosted on G2.com.

What do you dislike about Thatch?

Truly it's that easy to use. The cost is minimal. Review collected by and hosted on G2.com.

AR

Aron R.

HR Director

Mid-Market (51-1000 emp.)

8/1/2024

"THATCH runs an ICHRA the way that makes sense!"

5/5

What do you like best about Thatch?

From both a customer and employee perspective, this company truly excels. Their customer service is outstanding, always attentive and responsive to our needs. The product itself is top-notch, seamlessly integrating the benefits of an individual policy with the ease and efficiency of a group plan. Highly recommended for anyone seeking a reliable and effective solution for running an ICHRA plan. Review collected by and hosted on G2.com.

What do you dislike about Thatch?

They are the future of health insurance benefits for mid-size companies. I would like them to grow their product to include all other standard employee benefits as well. Review collected by and hosted on G2.com.