# Thatch Reviews **Vendor:** Thatch **Category:** [Benefits Support Software](https://www.g2.com/categories/benefits-support) **Average Rating:** 5.0/5.0 **Total Reviews:** 3 ## About Thatch Thatch is an all-in-one platform that makes it easy and affordable to give your team great health benefits. Instead of taking an expensive, one size fits all approach to your teams' health with a group health plan, Thatch lets you set a budget and empower your team members to choose the healthcare experience that's right for their needs. We’re trusted by hundreds of businesses of all shapes and sizes, from high-growth startups and small businesses to nationwide enterprises. We work with all payroll providers and insurance plans. We help employers: \* Save Money: Over the last 5 years, group health plan costs have increased 22% while Thatch's individual plans have decreased by -5%. By using Thatch you can save an average of $1,620 per year, per employee, while offering similar benefits. \* Save Time: Avoid dedicated benefits management, and reduce your Exec and HR teams' weekly commitment significantly. Companies using Thatch save an average of 83 hours per year administering benefits. \* Switch Easily: We can help you switch to Thatch any time of the year, not just during open enrollment. Bring your experience of buying healthcare into the 21st century. ## Thatch Pros & Cons **What users like:** - Users value the **seamless benefits management** of Thatch, appreciating diverse plans and efficient onboarding for employees. (2 reviews) - Users value the **convenience** of Thatch, enjoying seamless onboarding and integration with existing systems. (2 reviews) - Users praise Thatch for its **exceptional customer support** , ensuring quick responses that enhance the overall experience. (2 reviews) - Users highlight the **ease of use** of Thatch, especially during onboarding and integration with existing systems. (2 reviews) - Users appreciate the **easy onboarding and comprehensive support** provided by Thatch, greatly enhancing their healthcare management experience. (1 reviews) - Users find Thatch to be **intuitive and easy to implement** , streamlining healthcare support across diverse needs. (1 reviews) - Options (1 reviews) - Payroll Management (1 reviews) - Professional Service (1 reviews) - Submission Ease (1 reviews) **What users dislike:** - Users express concerns about the **lack of information** regarding HSA setup and the user interface for transactions. (1 reviews) - Users dislike the **poor interface design** , particularly how the balances tab obscures important card transactions. (1 reviews) ## Thatch Reviews ### 1. Thatch saved us operational headache and the employees are happier **Rating:** 5.0/5.0 stars **Reviewed by:** Mira B. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Thatch?** We've been working with Thatch for nearly 2 years now and the difference between Thatch and other healthcare platforms for a small business is night and day. What we like: - Breadth of plans available - How easy onboarding to Thatch was - How our employees can spend extra funds on things that make a difference in their lives (they get Thatch cards) - Customer support. Whenever we email Thatch support (employees included), the response time is really quick -Brain space - I know this is going to sound a bit weird but how we don't have to worry about renewing contracts with 4 different providers directly, making payments to them on their antiquated systems, and no longer worrying about healthcare tasks every month. Just not having to think about all of the tasks is so so nice and refreshing. - Connects to our payroll provider (Gusto) **What do you dislike about Thatch?** - User interface, don't like how the balances tab hides all of the card transactions - HSA information, unsure on how to offer our employees HSAs and if we can with this type of setup **What problems is Thatch solving and how is that benefiting you?** Thatch consolidates our healthcare system as a small business. Before Thatch we had to work with a broker, sign up to providers individually, pay our invoices on old systems, and help our employees directly. With Thatch we can offboard a lot of this work and it has been so nice to do. I'm thankful Thatch exists. As a small business owner, I simply don't have time to be calling health care providers and I no longer feel guilty that the plans we provide to employees are limited. Thatch has a lot of plans and we also like the spend card. ### 2. Absolutely the easiest **Rating:** 5.0/5.0 stars **Reviewed by:** Coyne L. | Cofounder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Thatch?** I've used Thatch at two different companies (both early stage startups), and it's been fantastic. We've had employees coming to us from different healthcare providers, with different doctors and plans they need supported. None of the options from Rippling, etc were able to cover all our cases. Thatch made it SUPER easy, and has had the added benefit of making outside providers like physical therapists outside of insurance easy to cover. It was incredibly easy to implement, easy to integrate into our existing systems, and the customer support, when needed, has been brilliant. I use it all the time, at every company I go to or start, since they released this product. **What do you dislike about Thatch?** Truly it's that easy to use. The cost is minimal. **What problems is Thatch solving and how is that benefiting you?** Health benefits administration, ICHRA ### 3. THATCH runs an ICHRA the way that makes sense! **Rating:** 5.0/5.0 stars **Reviewed by:** Aron R. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Thatch?** From both a customer and employee perspective, this company truly excels. Their customer service is outstanding, always attentive and responsive to our needs. The product itself is top-notch, seamlessly integrating the benefits of an individual policy with the ease and efficiency of a group plan. Highly recommended for anyone seeking a reliable and effective solution for running an ICHRA plan. **What do you dislike about Thatch?** They are the future of health insurance benefits for mid-size companies. I would like them to grow their product to include all other standard employee benefits as well. **What problems is Thatch solving and how is that benefiting you?** They are running an ICHRAH the way that makes sense for the employee. - [View Thatch pricing details and edition comparison](https://www.g2.com/products/thatch-thatch/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+10%3A42%3A08+-0500&secure%5Bsession_id%5D=869c4c7c-40d9-475d-b0c4-e8a5848da129&secure%5Btoken%5D=53fa7875baddaece3ffacbc0f701d430988ff6b37e7a1be8efe3632608b868bb&format=llm_user) ## Thatch Integrations - [Gusto](https://www.g2.com/products/gusto/reviews) ## Thatch Features **Platform Basics** - Reporting - Interoperability - Performance **Platform Content** - Enrollment Planning - Dashboard - Education - Benefits Record Management **Platform Additional Functionality** - Mobility - Regulatory Compliance - Third-Party Carrier Integration **Platform Performance** - Reporting - Monitoring **Generative AI** - AI Text Generation - AI Text Summarization ## Top Thatch Alternatives - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,280 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 3.9/5.0 (1,236 reviews) - [Forma](https://www.g2.com/products/formabenefits/reviews) - 4.8/5.0 (813 reviews)