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TeamViewer Reviews & Product Details

Pricing

Pricing provided by TeamViewer.

Remote Access

Starting at $24.90
TeamViewer Solutions
(1)

See how TeamViewer products can work together to solve real problems.

TeamViewer Reviews (4,203)

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Reviews

TeamViewer Reviews (4,203)

View 5 Video Reviews
4.5
4,203 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and reliable connections, making remote support straightforward and efficient. Many appreciate the ability to quickly troubleshoot issues without being physically present, which enhances productivity. However, some users note that the licensing costs can be high, especially for smaller teams.

Pros & Cons

Generated from real user reviews
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Ilias T.
IT
Ilias T.
IT Helpdesk
Enterprise (> 1000 emp.)
"Snappy, User-Friendly GUI with Easy Discovery and Connections"
4.5/5
What do you like best about TeamViewer?

GUI, easy to find the computers, easy to connect. Feels snappy. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

DOESN'T support wayland! This is very frustrating. Everything runs wayland nowadays, and x11 is nearly dropped by all distros. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Ilias,

Thank you for sharing your feedback on G2!

We’re happy to hear that you find TeamViewer’s GUI intuitive, fast, and easy to use, and that it helps you quickly connect to the right devices, especially in a helpdesk context.

We also understand your frustration around Wayland support. For more details about this topic, please click on the link below:

https://community.teamviewer.com/English/discussion/122410/teamviewer-support-on-wayland-experimental-state

We appreciate you taking the time to highlight both the strengths and challenges.

Wishing you a nice day!

Valeria/TeamViewer

Nisha Y.
NY
Nisha Y.
Bank Teller
Mid-Market (51-1000 emp.)
"Effortless Remote Access, Highly Recommended"
5/5
What do you like best about TeamViewer?

I love TeamViewer because it provides easy, reliable remote access. It’s very flexible and saves me a lot of time, and the initial setup was straightforward as well. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Many TeamViewer users complain about the high pricing, occasional lag during remote sessions, and frequent “commercial use suspected” warnings that can end up restricting personal accounts. Some also describe the software as resource-heavy, and they dislike the frequent updates as well as compatibility issues between different versions. Although TeamViewer is generally reliable, users sometimes report random disconnections or slow file transfers. There are also lingering concerns tied to past security incidents, even though the company has strengthened its security measures over time. Because of these drawbacks, some users prefer alternatives such as AnyDesk or RustDesk for a simpler or more affordable remote-access option. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hi Nisha,

Thank you for your thoughtful and detailed review!

We’re glad to hear that TeamViewer helps you save time and provides reliable, flexible remote access. That’s exactly what we aim to deliver.

We also appreciate you sharing these broader concerns around performance, pricing, and account restrictions. Feedback like this is important to us as we continuously work to improve both the product experience and transparency.

If you ever run into specific issues such as lag, disconnections, or account warnings, our TeamViewer Community at https://community.teamviewer.com/ would be happy to take a closer look and support you.

Thanks again for your insights and for using TeamViewer!

Best regards,

Ying/TeamViewer

AN
Verified User in Automotive
"Technical Support Specialist- CUSA"
4.5/5
What do you like best about TeamViewer?

Ease of use, perfect tool for remote technical support. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

File transfer system between two users during a remote view could get an overhaul for more modernisation. And ease of use.

If possible, create a company system where you could set multiple users either direct access system so we could have the person requesting support only required to press "request support" and me the Admin could press "connect" without the need for manually inputting the ID and Password. Required that the computer is already registered as a "company computer" what I’d like is more ease of use when connecting to computers inside our organisation. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hello TeamViewer user,

Thanks for your thoughtful review and for pointing out how TeamViewer helps you deliver remote technical support effectively. We hear your feedback on file transfer and the connection process. Improving usability, especially for internal support scenarios, is a key focus for us.

Best,

Ying/TeamViewer

Pradip W.
PW
Pradip W.
Sr Quality Lead
Enterprise (> 1000 emp.)
"Unmatchable Cross-Platform Remote Utility, but UI Needs Work"
4.5/5
What do you like best about TeamViewer?

I really appreciate the secure unattended access TeamViewer offers, allowing me to log into remote, isolated test beds or automated infrastructure without needing someone else to accept the connection, all supported by strong security. The low-latency performance is another standout feature; even when working with heavy, resource-intensive software setups, the screen responsiveness remains incredibly smooth with no lag, which is essential for real-time debugging. Additionally, TeamViewer's flawless cross-platform agility is impressive, effortlessly bridging the gap between Windows, Linux, and mobile systems, turning a fragmented network of physical devices into a unified workspace. The initial setup was extremely easy and intuitive, requiring almost zero configuration to get started. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Cluttered and Fragmented New UI: The recent overhaul of the user interface (the "New TeamViewer" design) has made navigation unnecessarily complex. Finding advanced settings, managing specific device properties, or adjusting connection configurations now requires digging through hidden menus compared to the clean, straightforward classic layout. On older laptops or systems with limited RAM, the full TeamViewer client can be a resource hog. It occasionally causes minor system lag or high CPU usage during active, high-resolution remote sessions. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hi there,

Thank you for taking the time to share such a detailed and insightful review.

It’s great to see how well unattended access supports your workflow, especially in isolated or automated setups, and the added security clearly gives that extra peace of mind. The smooth, low‑latency performance you mention is also a big win—having that level of responsiveness makes real-time debugging so much more efficient.

The cross‑platform flexibility you highlighted is another strong point, bringing everything together seamlessly across devices. And its always a plus when the setup is quick and intuitive from the start.

We also understand your concerns about the new interface and the impact on navigation, as well as the resource usage on older systems. Adjusting to changes can be challenging, especially when you rely on efficiency in your daily work. To help make the transition easier, we invite you to explore this guide for the new interface, which covers navigation and key features: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Thank you again for your thoughtful and balanced feedback.

Best regards,

Valeria/TeamViewer

Rishabh S.
RS
Rishabh S.
SDE
Small-Business (50 or fewer emp.)
"Effortless Remote Access with Robust Control"
5/5
What do you like best about TeamViewer?

I use TeamViewer primarily to install software on different clients' systems and to share coding experiences with other developers. I like that TeamViewer is easy to install and isn't very buggy. It's really simple to connect with anyone around the globe. A standout feature for me is the ability to not only connect but also control other people's screens. This control feature was especially important for us; it's the reason we switched from Google Meet to TeamViewer, as Google Meet didn't have this capability. Additionally, I found the initial setup of TeamViewer very easy, I would rate it a 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Maybe it could start working on low network areas also. I know it's tough, but maybe the team can try. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Rishabh,

Thank you for taking the time to share such a detailed experience.

It is great to hear that TeamViewer supports your work effectively, from installing software on client systems to collaborating with other developers. We are especially glad that the remote control capability and the ease of setup made a positive difference for you.

We also understand your point about performance in low network areas. We know how important it is to stay connected consistently, especially when working remotely or supporting others, and we appreciate you highlighting this challenge.

Thank you again for your thoughtful and balanced feedback and for trusting TeamViewer in your daily work.

Best,

Valeria/TeamViewer

CT
Christopher T.
Business Development Manager
Mid-Market (51-1000 emp.)
"TeamViewer: secure and versatile remote connection to complete your work tasks."
5/5
What do you like best about TeamViewer?

I choose TeamViewer's digital connection features and resources because it is a reliable and advanced program that makes it easy to carry out all my work activities securely and productively, facilitating communication with my team through high quality business digital meetings.

In addition, I can also say that TeamViewer is a very useful business program because of its functions for sharing documents and work files, improving the productivity and work efficiency of all its users. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I have nothing bad to say about TeamViewer's remote communication functions and capabilities, I think it is a high performance technical program that has no flaws in the operation of its systems. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Christopher,

Thank you very much for sharing your experience with us!

We’re delighted to hear that TeamViewer provides you with a reliable solution for your remote connections, helping you work securely and productively. It’s also great to know that features like file sharing and high‑quality audio enhance your online meetings and overall workflow.

To make sure you get the most out of TeamViewer, we’d like to invite you to explore our User Guide, where you can find helpful tips and detailed information to support your full TeamViewer experience:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

Marco A.
MA
Marco A.
Asistente legal en formación
Small-Business (50 or fewer emp.)
"Effortless Remote Support with TeamViewer"
4.5/5
What do you like best about TeamViewer?

I love the fact that I can be in my house with my work laptop and the technician can connect and solve any issue at any moment of the day without me needing to go to their office. It's really useful since the technician can help me remotely and safely to solve any difficulty I have on my computer. The initial setup was pretty straightforward compared to other tools. Installation was quick and the interface is beginner-friendly, and I could establish a connection within minutes without touching router settings or complicated network stuff. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I feel maybe a refurbished image, I feel it's been the same for the last few years and maybe a new 'face' would be great Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hi Marco,

Thank you for sharing your experience.

It is great to hear that TeamViewer allows you to get support remotely in a simple and secure way, without needing to travel. We are glad the setup was straightforward and that the interface feels accessible right from the start.

We also understand your point about the application's look and feel. If you have not already, we recommend updating to the latest version to explore the current interface and improvements. You can find helpful guidance here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Best regards,

Valeria/TeamViewer

Verified User in Manufacturing
AM
Verified User in Manufacturing
"Necessary and Expensive Evil"
0.5/5
What do you like best about TeamViewer?

the only thing I like about Teamviewer is that it usually works and connects when the host is installed and that it allows working with secure desktop, unlike quickassist. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Basically everything else. The price, the rollout, the policies deployment, their helpdesk, the confusion between groups and other groups, some things have to be done in the web management and others in the app management interface. The price is absurd. The limit of 2 admin computers is even more absurd. not being able to install the host while using the quickassist module is absoluelty unacceptable... how am I supposed to upgrade a remote user to host? these are all things that should have been fixed in version 1 in 1995 yet I'm struggling with them today and I get gaslit making me feel like I am the crazy one for having these basic expectations. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hi TeamViewer user,

Thank you for sharing such candid feedback.

While we're pleased to hear that TeamViewer continues to provide reliable remote connectivity, we understand your frustration with the parts of the experience that have not met your expectations. Reliable access, secure connections, and efficient remote support are core strengths of TeamViewer, and we recognise how important a smooth and intuitive workflow is for IT professionals who depend on these capabilities every day.

We also appreciate your comments regarding onboarding and upgrade experiences. Feedback like yours helps us better understand the practical challenges users encounter in real-world environments.

As a next step, we encourage you to contact Support via https://www.teamviewer.com/en/global/support/customer-support/. The Support team can assist with product-specific questions, while the TeamViewer Community at https://community.teamviewer.com/ offers practical tips, discussions, and insights shared by experienced users and product experts.

Thank you again for taking the time to share your perspective.

Best,

Ying/TeamViewer

Verified User in Libraries
IL
Verified User in Libraries
Small-Business (50 or fewer emp.)
"Very useful, but the latest version of the interface is a failure"
3/5
What do you like best about TeamViewer?

I use Teamviewer daily for technical support. It's very convenient because it allows remote control autonomously (without intervention from the remote user) with Teamviewer Host. It allows you to put remote devices into groups, which is very practical when you have a large number of stations to manage. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The update of the interface was a major disaster. Previously, the search was user-friendly and worked well. Now it has major bugs that make its use difficult. The two main ones are:

- The search is now sensitive to accents

- The text typed in the search window is replaced by the full name of the machine. It is thus impossible to use the same search twice in a row. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hi TeamViewer user,

Thank you for taking the time to leave such detailed feedback. It's great to hear that TeamViewer continues to support your daily technical support activities and that features like unattended access and device grouping bring value to your work.

We're sorry to hear that the recent interface changes, particularly the search experience, have been frustrating. We understand how important efficient search capabilities are when managing a large number of devices, and we appreciate the specific examples you've provided.

Thank you for helping us improve the product.

Best,

Ying/TeamViewer

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
"Reliable remote access with strong multi-system file management"
4/5
What do you like best about TeamViewer?

TeamViewer makes it easy to remotely support multiple computers and move files between systems without interrupting the overall workflow. The dedicated file-transfer functionality is especially useful because I can manage transfers across several machines rather than being limited to a single remote-session window. The interface is familiar, connections are generally dependable, and it works well for supporting geographically distributed systems. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The primary downside is cost, particularly as the number of users, endpoints, or required features increases. Licensing terms and device or connection limits can also be difficult to understand. Some parts of the new interface feel more complicated than necessary, and occasional prompts or restrictions can slow down an otherwise straightforward remote-support task. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hi TeamViewer user,

Thank you for your detailed review. We're delighted to hear that TeamViewer helps you efficiently support remote systems, transfer files across multiple machines, and manage time-sensitive tasks from a central location.

It's especially rewarding to know that our remote access and file transfer capabilities help reduce downtime and support geographically distributed operations. We also appreciate your feedback regarding licensing, interface navigation, and workflow interruptions, and we're grateful that you took the time to share your perspective.

Best,

Ying/TeamViewer

Questions about TeamViewer? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

AA
Ahetesham Agosbal
•
Last activity about 2 hours ago

How to install the TeamViewer.

RC
Roberto Carrasco
•
Last activity 3 months ago

For those who use TeamViewer, how did you find it?

3 Upvotes
2
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Pricing Options

Pricing provided by TeamViewer.

Remote Access

Starting at $24.90

Business

$50.90

Premium

$112.90
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