--- title: TeamViewer Reviews meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4051 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4051 scale: '5' date_modified: '2026-07-23' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,051 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. (518 reviews) - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. (428 reviews) - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. (343 reviews) - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. (278 reviews) - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. (277 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (270 reviews) - Reliability (262 reviews) - File Transfer (165 reviews) - Access Ease (161 reviews) - Easy Setup (155 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. (181 reviews) - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. (147 reviews) - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. (138 reviews) - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. (134 reviews) - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. (122 reviews) - Missing Features (91 reviews) - Poor Connectivity (87 reviews) - Limited Features (82 reviews) - Slow Loading (81 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. Best for Providing Assistance Remotely **Rating:** 4.5/5.0 stars **Reviewed by:** Shivangini R. | Content Writer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about TeamViewer?** TeamViewer is really very helpful when it comes to customer assistance provided remotely, it provides access to the complete device so that you can operate it as needed, whether it's a full-fledged installation or troubleshooting, there's nothing that you can't do, besides it's easy to navigate people on its installation steps remotely as well, but I forgot to mention the best thing, which is, it's available for Mobile phone installation as well, works wonders when we need to remotely install a application on a phone. **What do you dislike about TeamViewer?** Not much to dislike there, just that there are some restrictions to it, but they are important for the customer device's safety. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer has provided a means to businesses who provide remote services to their clients or customers that can help make their services efficient and also effortless installation process for the customers. It's really becomes one more tool to promote your business when you say that you provide remote installation services so that things can be easier for those customers as well who are not that tech-savvy or lack time to do such tasks. **Official Response from Valeria Di Prisco:** > Hello Shivangini, Great to hear that TeamViewer is helping you out, providing assistance remotely to your customers! If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 2. GOOD AND USEFUL **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace **Reviewed Date:** June 17, 2026 **What do you like best about TeamViewer?** IF YOUR CONNECTION ALLOWS USING OTHER COMPUTERS **What do you dislike about TeamViewer?** I DON'T LIKE ITS SLOWNESS IN LOADING SOME SECTIONS **What problems is TeamViewer solving and how is that benefiting you?** IT ASKS ME FOR AN UPDATE **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is good to hear that TeamViewer helps you access other computers when needed. Remote access like this can be very useful. We understand your concern about slowness when loading some sections and the update prompts. To better understand what you are experiencing and help you more precisely, we invite you to share more details in the TeamViewer Community, where our experts and other users can support you: https://community.teamviewer.com Best regards, Valeria/TeamViewer ### 3. Clipboard **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** March 03, 2026 **What do you like best about TeamViewer?** It is fast and efficient, or it was before the way of managing the clipboard changed. **What do you dislike about TeamViewer?** The change in the management of the multiple clipboard has reduced functionality in Teamviewer. The clipboard is crucial for remote work. Now, programs like Ditto cannot be used. I hope that in future versions this functionality will be restored, even if it's as an option selectable by the user and at their own risk. **What problems is TeamViewer solving and how is that benefiting you?** Remote work **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review. However, we would need more information to better understand your issue with the clipboard. Please visit our TeamViewer Community at https://community.teamviewer.com to share more information with us so that we can give you the proper assistance. Thank you in advance. Best, Valeria/TeamViewer ### 4. TeamViewer is a reliable remote support tool that helps our company assist clients efficiently. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** January 22, 2026 **What do you like best about TeamViewer?** It is power tool to maximize your sales outside your geolocation, TeamViewer is tool qualified and too stable service and it has very professional and great team **What do you dislike about TeamViewer?** Reviewing pricing policies and setting incentives for companies and entrepreneurs in developing countries in the Middle East region, such as Egypt. **What problems is TeamViewer solving and how is that benefiting you?** Remote support our customers worldwide **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your feedback! It’s great to hear that TeamViewer helps you expand your sales beyond your location, thanks to its powerful, stable performance and professional support team. We appreciate your note about pricing in developing regions- Insights like yours help us keep improving to support businesses everywhere. Last, but not least we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 5. Benefits of TeamViewer **Rating:** 5.0/5.0 stars **Reviewed by:** Rakesh J. | Sr. US IT Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about TeamViewer?** It is Secure and cross platform remote to access any device like computers, laptops. it helps to support IT operation. it is useful for customer support. it is ease of use and implementation. so many people / companies utilize the Teamviewer. **What do you dislike about TeamViewer?** TeamViewer includes high cost and prices. it has performance issues due to connectivity problems. Frequent updates are often disruptive. Free users may also face limitations. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer can solve all users and employee problems. if any employee has issue in his systems (computes, laptops). he can give the access of his systems to TeamViewer admin. TeamViewer admin can solve his systems problems remotely. users do not need to go outside to solve the problems. **Official Response from Valeria Di Prisco:** > Hi Rakesh, Thank you for sharing your experience! It's great to hear how TeamViewer supports your IT operations and customer service with its secure and cross-platform access. Regarding the slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Best regards, Valeria/TeamViewer ### 6. excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** May 14, 2026 **What do you like best about TeamViewer?** Easy of use and quick. All the visuals are very clear. **What do you dislike about TeamViewer?** IFind it a little long winded to add more terminals **What problems is TeamViewer solving and how is that benefiting you?** I can access all computors being used for the bussiness and monitor activity **Official Response from Ying Qin:** > Hi there, thank you for sharing your review. It is great to hear that you find TeamViewer easy to use and that the visuals are clear, helping you quickly access and monitor all computers across your business. We also appreciate your note about adding more terminals feeling a bit long-winded. Managing devices efficiently is important, and there are options within the Management Console that can help streamline how endpoints are added and organized. Thanks again for taking the time to share your experience, and we are glad TeamViewer supports your day-to-day monitoring needs. Best regards, Ying/TeamViewer ### 7. Easy to Connect and Collaborate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2026 **What do you like best about TeamViewer?** Easy to connect with each other and complete the task **What do you dislike about TeamViewer?** I do not have anything in particular to dislike about teamviewer **What problems is TeamViewer solving and how is that benefiting you?** It helped the IT people to fix issues in my laptop remotely **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your review! We’re glad to hear that TeamViewer makes it easy to connect and collaborate, and that it’s helping your IT team resolve issues remotely. Delivering secure, simple, and effective remote support is exactly what we aim for. We appreciate your feedback and your support! Best, Ying/TeamViewer ### 8. The support team kindly assisted with the connection. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** July 06, 2026 **What do you like best about TeamViewer?** I like the screen sharing feature of the tablet PC. **What do you dislike about TeamViewer?** The price is expensive. **What problems is TeamViewer solving and how is that benefiting you?** Use it in class. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is great to hear that you enjoy using the screen sharing feature on tablet devices and that TeamViewer supports your classroom activities. Making collaboration and interaction easier across different devices is a key benefit. We understand your concern about pricing. Your feedback is valuable and helps us better understand users' needs across different environments, including education. All the best, Valeria/TeamViewer ### 9. I really appreciate being able to call support and get my issue taken care of. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** December 11, 2025 **What do you like best about TeamViewer?** What I like best about TeamViewer is how easy it is to connect remotely and resolve issues quickly. The interface is intuitive, and the connection quality is consistently reliable. **What do you dislike about TeamViewer?** There’s not much I dislike, but the occasional pop-ups and connection delays can be inconvenient. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer allows remote management, diagnostics, and file transfers, making it easier to support distributed teams and maintain systems without physical access. This increases productivity and reduces travel costs. **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thanks for sharing your experience! It’s great to hear how TeamViewer’s intuitive interface and reliable connection make remote troubleshooting so quick and easy. It´s nice to see how you've used features like secure remote access, file transfers, and network diagnostics to boost productivity and reduce travel costs. We appreciate your feedback on pop-ups, and to avoid them, please check the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/remote-control/out-of-session-features/in-product-marketing-messages/ Regarding delayed connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. We hope these tips will improve your experience. Best, Valeria/TeamViewer ### 10. simply good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware **Reviewed Date:** May 07, 2026 **What do you like best about TeamViewer?** faster remote support possible this is a big advantage **What do you dislike about TeamViewer?** previously this was a quick and easy-to-set-up tool, now it is made too complicated by harassment and a thousand logins **What problems is TeamViewer solving and how is that benefiting you?** the mandatory login since the last updates is annoying **Official Response from Ying Qin:** > Hi there, Thanks for your feedback. We are glad to hear TeamViewer is helping you deliver fast remote support. We hear you on the added complexity and login changes. They’re designed to improve security, but we understand they can be frustrating. Appreciate you sharing this with us! Best, Ying/TeamViewer ### 11. Simple, Fast, and Effective Remote Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about TeamViewer?** TeamViewer is very easy to use and allows quick remote access without complicated setup. **What do you dislike about TeamViewer?** The management portal feels a bit outdated and could use a more modern look. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer allows us to remotely access and troubleshoot user devices without needing to be physically present, which saves time and improves response times. **Official Response from Valeria Di Prisco:** > Hello user, Thank you for taking the time to share your experience! We’re really happy to hear you’re enjoying TeamViewer and finding it useful. Your feedback on the management portal is very important to us, and we’ll make sure it’s shared with the appropriate team. Insights like yours help us continue to improve. All the best, Valeria/TeamViewer ### 12. Very good product allowing us to ensure the support of hundreds of clients throughout France **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** March 18, 2026 **What do you like best about TeamViewer?** Ease of use, compatibility with different systems **What do you dislike about TeamViewer?** no complaints to make about the product, perfect **What problems is TeamViewer solving and how is that benefiting you?** remote control of devices **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your review and for sharing your experience! It’s great to hear that you enjoy TeamViewer’s ease of use, cross-platform compatibility, and especially the ability to provide support to your customers throughout France. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 13. Customer support service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** November 25, 2025 **What do you like best about TeamViewer?** I was using TeamViewer as far as it was forbidden in my workplace. It is easy to connect. After it was forbidden I asked for refund due to renewal. Customer support service offered me discount even refund is not possible. And the person was quietly concerned about my issue and kind, helpful. **What do you dislike about TeamViewer?** Nothing I disliked about TeamViewer by now **What problems is TeamViewer solving and how is that benefiting you?** I don’t have any business problem but I asked for refund, they offered me discount . That’s something too **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your positive review. We’re glad to know you find TeamViewer easy to use and that our support team handled your concern with care after it was no longer allowed at your workplace. Wishing you all the best! Valeria/TeamViewer ### 14. When it comes to remote maintenance, you really can't get around Teamviewer. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** February 03, 2026 **What do you like best about TeamViewer?** Relatively robust. Relatively easy to use on the part of the target devices (the supported ones) **What do you dislike about TeamViewer?** Frequent changes to the UI. Interface changes that have hidden functions which were previously clearly visible. The assumption that someone has the time to spend a long time dealing with user manuals is not user-friendly and a bit conceited. Someone wanted to prove themselves. It would be better if the principle of not changing functioning systems were also observed with the UI, i.e., extensions yes, complete overhaul NO. **What problems is TeamViewer solving and how is that benefiting you?** File transfer without FTP is possible. Unattended access is possible (Server) **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your detailed feedback! We’re glad to hear that TeamViewer’s robustness and ease of use on supported devices work well for you, especially for file transfers and unattended access. Likewise, we completely understand your frustration with frequent UI changes; therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer ### 15. TeamViewer review **Rating:** 4.5/5.0 stars **Reviewed by:** Arkajit D. | Chief Technology Officer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about TeamViewer?** TeamViewer is one of the most reliable and versatile remote tool available, its really helpful to connect gloablly **What do you dislike about TeamViewer?** It's pricing is quite high compared to other alternatives **What problems is TeamViewer solving and how is that benefiting you?** Helping with connect clients globally **Official Response from Valeria Di Prisco:** > Hi Arkajit, Thank you so much for your positive review. TeamViewer truly stands out for global connectivity and reliable remote access. It’s great to hear how well it supports your ability to connect with clients around the world; that’s exactly our main goal. Regarding your concerns about the price. It can feel higher than some alternatives; however, the value often comes from its robust performance, security, and consistently stable connections, which many users rely on. Love seeing how TeamViewer keeps you connected and working with clients worldwide! All the best, Valeria/TeamViewer ### 16. Stable Remote support Application **Rating:** 5.0/5.0 stars **Reviewed by:** Umesh C. | Lead System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about TeamViewer?** A very Stable remote support application which does a wonderful job even if a remote user is having slower internet connection. **What do you dislike about TeamViewer?** So far I didn't face any issues with TeamViewer **What problems is TeamViewer solving and how is that benefiting you?** First level troubleshooting of IT issues like laptop is working slow or error in wndows or any application, hardware issues, it's benefiting us in day to day IT issues raised by remote users. **Official Response from Valeria Di Prisco:** > Hi Umesh, Thanks for your rating. We are happy that you chose TeamViewer as your remote access solution! Wish you a great day and all the best. Valeria/TeamViewer ### 17. I use it almost daily and it’s saved me so many hours of explaining things **Rating:** 4.0/5.0 stars **Reviewed by:** Cari T. | IT Help desk engineer, Logistics and Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2025 **What do you like best about TeamViewer?** I really like TeamViewer for its rock solid reliability and ease of use, especially the core remote control function. It just connects effortlessly and lets me quickly jump onto someone's computer to lend a hand, like helping my colleagues troubleshoot their laptop. The file transfer feature is also super convenient. I can easily drag and drop needed documents between computers without fiddling with emails or cloud links. It makes providing remote support feel incredibly straightforward and dependable. **What do you dislike about TeamViewer?** The biggest drawback, in my opinion, is the cost for commercial or business use, it can become quite expensive quickly. While generally stable, occasionally connections can still be a bit flaky depending on network conditions. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer primarily solves the problem of needing physical presence to provide technical support or access a remote computer. Before using it, I'd often have to spend time traveling to location just to fix something simple. Now, I can simply have them provide the ID and password, connect instantly, see their screen, and resolve the issue remotely within minutes. This saves immense amounts of time, travel costs, and frustration for both parties involved. **Official Response from Valeria Di Prisco:** > Hello Carl, Thank you so much for your review and for sharing your experience with us. We're truly sorry to hear about the difficulties you've encountered with TeamViewer. When experiencing connection issues, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Regarding prices, we suggest contacting our sales support team, who will be happy to discuss the licensing options according to your needs. You can find our local number here - https://www.teamviewer.com/en/global/contact-sales/ Best regards, Valeria/TeamViewer ### 18. I was always able to connect and intervene with all computers without any problems. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning **Reviewed Date:** April 27, 2026 **What do you like best about TeamViewer?** Logging in on another computer and the quick screen switching, etc. **What do you dislike about TeamViewer?** The high price and the annual payment. Monthly would be nicer and also cancellable monthly. **What problems is TeamViewer solving and how is that benefiting you?** I am still working with the old interface because the new one has become more confusing. ### 19. The Best Remote Support Tool—Easy to Use and Implement **Rating:** 5.0/5.0 stars **Reviewed by:** Kritik C. | Manager General, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about TeamViewer?** TeamViewer is the best software to remotely help clients, dial in to help site remotely. It is the best customer supporting software. Super easy to implement and best to use. And the best part is the new and updated version **What do you dislike about TeamViewer?** Login again in and out and no connecting to the remote sites is actually the biggest challenge of this software. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer is a great help to help customers support remotely when you can't go there physically **Official Response from Valeria Di Prisco:** > Hello Kritik, Thank you for sharing your experience! We’re thrilled to hear that TeamViewer makes remote client support easy and that you enjoy our new UI. We appreciate your feedback on the login and connection challenge. Your input helps us improve. If you have any questions or concerns in the future, we invite you to visit our community at https://community.teamviewer.com for troubleshooting questions. Hope to see you there! Best, Valeria/TeamViewer ### 20. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** May 21, 2026 **What do you like best about TeamViewer?** The connection is excellent and helps support. **What do you dislike about TeamViewer?** Improve the chat for good interaction with the user **What problems is TeamViewer solving and how is that benefiting you?** IT area support in the organization **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks for your feedback! It’s great to hear that TeamViewer provides an excellent connection and supports your IT work. We also appreciate your suggestion regarding the chat experience and will consider it as we continue to improve. Thanks again for sharing your experience! Best, Ying/TeamViewer ### 21. Just another helper with computer problems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services **Reviewed Date:** March 05, 2026 **What do you like best about TeamViewer?** Being able to help my friend with her computer problems, etc. **What do you dislike about TeamViewer?** The fee I have to pay to help out friends with their PC problems **What problems is TeamViewer solving and how is that benefiting you?** None **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating and for sharing your feedback! We're happy TeamViewer helps you support your friend. 😊 Regarding fees: TeamViewer is free for personal use. Please click on the following link for information about personal use: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/what-is-private-use/ All the best, Valeria/TeamViewer ### 22. Good fast connection and secure **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts **Reviewed Date:** May 08, 2026 **What do you like best about TeamViewer?** Good connection, access to PC control of external devices **What do you dislike about TeamViewer?** Rarely, but sometimes, after connecting to another PC, the mouse does not immediately work when clicking on certain applications! **What problems is TeamViewer solving and how is that benefiting you?** Do not understand the question **Official Response from Ying Qin:** > Hi there, Thank you for your kind feedback! We’re glad to hear you’re enjoying TeamViewer’s fast, secure connections and that it’s helping you access and control external devices with ease. We appreciate you pointing out the occasional issue with mouse responsiveness after connecting. Your feedback is valuable and helps us continue improving the experience. Thanks again for sharing your experience! Best, Ying/TeamViewer ### 23. Easy to use. Stable and reliable. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** February 19, 2026 **What do you like best about TeamViewer?** Cover all needs for remote support. Super easy to use. Good support. **What do you dislike about TeamViewer?** SA Rand / Euro exchange rate makes it very expensive in South Africa **What problems is TeamViewer solving and how is that benefiting you?** Easy access to clients that's far away **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thanks for sharing! Great to hear that TeamViewer covers all your remote‑support needs, especially for reaching clients who are far away efficiently. We understand the pricing challenge posed by the Rand/Euro exchange rate. Be sure that your feedback is important to us, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer ### 24. Best remote control app ever **Rating:** 5.0/5.0 stars **Reviewed by:** Cassandra B. | Sales and Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about TeamViewer?** It's very easy to use, whether the other user has a paid license or not. Once you have your team viewer account, it's easy to implement and configure your remote connections. the customer support is good, it offers options in English and Spanish, always very responsive. We use it on daily basis and hardly ever have a problem with it. we haven't tried any integrations so far but I'm sure if we ever need it, the support team will be ready to help. it hs several features such a control remote, just screen sharing, online sessions, etc, and we've used it all of them. **What do you dislike about TeamViewer?** Maybe the pricing is kind of high and the number of computers is limited in terms of prices. **What problems is TeamViewer solving and how is that benefiting you?** It helps us to provide our clients immediate support when they needed, whether we're at the office or not. We've been able to open our possibilities to sell in more countries now that we have our team viewer licenses. ### 25. Seamless Remote Access & Control **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek K. | Assistant Lead – Platform Delivery, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about TeamViewer?** Ease of Use: Quick to set up and connect, even for non-technical users. Cross-Platform Support: Works on Windows, macOS, Linux, Android, and iOS seamlessly. Unattended Access: Ability to log into a computer without someone physically present. **What do you dislike about TeamViewer?** High Pricing: The subscription cost is relatively expensive compared to alternatives. Commercial Use Restrictions: Free version often flags users for “commercial use” even when they’re not, limiting access. Complex Licensing Model: Multiple license types can be confusing. **What problems is TeamViewer solving and how is that benefiting you?** Remote IT Support: Helps fix issues on someone else’s computer without being physically there. Work From Anywhere: Lets you access office computers, files, and software remotely. Collaboration: Screen sharing makes training, demos, or presentations easier. **Official Response from Valeria Di Prisco:** > Hello Vivek, Thank you so much for your rating and for sharing your experience. Regarding your comment about commercial use, please note that TeamViewer may occasionally misidentify personal use as commercial. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset Note: Do not forget to add all the IDs to the form (local and remote side IDs). Best regards, Valeria/TeamViewer ### 26. Stable and secure **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** February 26, 2026 **What do you like best about TeamViewer?** Quick login, security, as the electronic medical records are stored on the server. **What do you dislike about TeamViewer?** I see no disadvantages. It's a pity that the lifetime license is no longer available. **What problems is TeamViewer solving and how is that benefiting you?** No statement possible. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your positive review! We’re glad to hear that TeamViewer’s quick login and strong security help you work confidently with sensitive medical records. We recognize your concern regarding lifetime licenses; however, ensuring the highest levels of security, performance, and functionality requires us to operate under a continuously updated model. Thanks again for sharing your feedback! Best, Valeria/TeamViewer ### 27. Very Good and User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** May 27, 2026 **What do you like best about TeamViewer?** Helpful Specifications and User Friendly Options **What do you dislike about TeamViewer?** Not Applicable. At present there is nothing such to dislike about Team Viewer **What problems is TeamViewer solving and how is that benefiting you?** Remote Viewing **Official Response from Ying Qin:** > Hi TeamViewer, Thank you for your great feedback. We are happy to hear that you find TeamViewer user-friendly and that it supports your remote viewing needs. We appreciate you highlighting the helpful features and are glad everything is working well for you. Best regards, Ying/TeamViewer ### 28. Remote Support made easier with TeamViewer **Rating:** 5.0/5.0 stars **Reviewed by:** Harinder S. | DevOps Enginner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about TeamViewer?** Teamviewer is an all-in solution that meets all our organization's needs. It is secure, reliable and I can instantly connect with a remote device and provide support. Teamviewer has a cross-platform application which makes it more extendable and helps us provide support to anyone with a device. The Screen Sharing feature is another advanced feature that allows us to experience the side of the end-user and easily solve the issue. **What do you dislike about TeamViewer?** I find only one major drawback that I've faced using TeamViewer is that despite having a good connection over both sides, the screen was lagging. However, this issue occurs only sometimes. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer allows us to provide technical supports to our clients and understand and solve their quickly and efficiently. We can easily access their devices, see their screen, get access and solve the issue. It saves us a lot of time and resources as we are able to instantly provide support for servers issues, software bugs issues. ### 29. good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services **Reviewed Date:** May 06, 2026 **What do you like best about TeamViewer?** the handling is quite simple for taking control of a computer remotely **What do you dislike about TeamViewer?** the price of licenses quite expensive for the time spent **What problems is TeamViewer solving and how is that benefiting you?** remote control of a remote management computer **Official Response from Ying Qin:** > Hi there, Thank you for your feedback. We are glad to hear that TeamViewer is easy to use and supports your remote management tasks effectively. We understand your concerns about pricing and appreciate you sharing this perspective. Best regards, Your TeamViewer Team ### 30. Ease to use **Rating:** 5.0/5.0 stars **Reviewed by:** Nair S. | Customer Support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about TeamViewer?** It is very ease to use i have used many remote application but teamviewer is the best to use without any interruption. **What do you dislike about TeamViewer?** I am using this software now from so many year and till now ii have not faced any kind of issue to use. **What problems is TeamViewer solving and how is that benefiting you?** While any of my client is facing the issue to make any operation we quickly take the remote access thru TeamViewer and help our client. **Official Response from Valeria Di Prisco:** > Hello Nair, Thank you for your rating! We are happy to have you on board for a long time! We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 31. Reliable with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** February 23, 2026 **What do you like best about TeamViewer?** Reliability and stability of TeamViewer service **What do you dislike about TeamViewer?** Not Applicable as we are very happy with TeamViewer **What problems is TeamViewer solving and how is that benefiting you?** Being able to assist clients with little expereince resolve their data entry issues **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Happy to hear that TeamViewer is helping you with clients' data entry issues. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 32. management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment **Reviewed Date:** May 28, 2026 **What do you like best about TeamViewer?** to be able to control devices from other places **What do you dislike about TeamViewer?** what is complex in the configurations and is tedious **What problems is TeamViewer solving and how is that benefiting you?** Being able to work from home **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your feedback. We are glad to hear that TeamViewer helps you control devices remotely and supports your work from home. We understand that configuration can sometimes feel complex and time consuming, and we appreciate you pointing this out. If you would like to explore tips and best practices, feel free to visit our TeamViewer Community at https://community.teamviewer.com/ where experts and users share guidance. Best regards, Your TeamViewer Team ### 33. Unnecessary evaluation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning **Reviewed Date:** May 26, 2026 **What do you like best about TeamViewer?** That I can connect to other PCs. **What do you dislike about TeamViewer?** This review, which is currently blocking me. **What problems is TeamViewer solving and how is that benefiting you?** The connection to another client. **Official Response from Ying Qin:** > Hi there, Thank you for sharing your experience. It is great to hear TeamViewer helps you connect with your clients. We are sorry to hear that the review prompt interrupted your work, as a smooth experience is important. If this issue continues, we recommend refreshing the session or trying again later. Best regards, Ying/TeamViewer ### 34. remote connection **Rating:** 4.5/5.0 stars **Reviewed by:** Andres B. | Consultor SB1, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about TeamViewer?** What I like the most is the ease of connecting to other devices remotely. **What do you dislike about TeamViewer?** What I don't like is that the license is usually expensive and limits the use. **What problems is TeamViewer solving and how is that benefiting you?** Well, before it was complicated to connect to another computer or server because there wasn't a tool for remote access. With TeamViewer, this is solved because it is easy to install and configure, at least for Windows computers. **Official Response from Valeria Di Prisco:** > Hello Andres, Thank you so much for your review. We're glad to know how much you appreciate the benefits of our app. We understand your concerns about our prices; however, we invite you to contact our sales support, who will be happy to discuss the licensing options with you. You can find our local number here - https://www.teamviewer.com/en/customer-support Best, Valeria/TeamViewer ### 35. TeamViewer is an excellent remote access and support tool **Rating:** 5.0/5.0 stars **Reviewed by:** Faizmohammad S. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about TeamViewer?** It is fast, secure, and very reliable, making it easy to connect with clients or colleagues from anywhere. **What do you dislike about TeamViewer?** The interface is simple to use, even for non-technical users, and it provides smooth screen sharing, file transfer, and remote troubleshooting. The performance is stable, and I especially appreciate the strong security features that ensure safe connections. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps me overcome the challenge of providing remote support and accessing systems without being physically present. It eliminates the need for travel and reduces downtime by allowing quick troubleshooting, software installations, and real-time assistance. The secure remote access also makes it easy to collaborate with colleagues and share files instantly. **Official Response from Valeria Di Prisco:** > Hello Faizmohammad, Thank you for your rating and the positive feedback. Happy to see how you appreciate some of TeamViewer's features, especially the security features that ensure safe connections. If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 36. great to check **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** June 02, 2026 **What do you like best about TeamViewer?** ability to check other devices while away from home **What do you dislike about TeamViewer?** Setting up additional devices for checking **What problems is TeamViewer solving and how is that benefiting you?** none **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is great to hear that TeamViewer helps you access other devices while you are away from home. Remote access like this can be very convenient. We understand that setting up additional devices can feel challenging at times. To help you get more comfortable with this, we invite you to visit our TeamViewer Community, where you can share more details and connect with our experts and other users: https://community.teamviewer.com Best regards, Valeria/TeamViewer ### 37. Resolving IT issues remotely is easy **Rating:** 4.5/5.0 stars **Reviewed by:** Aiden C. | System Administrator, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2025 **What do you like best about TeamViewer?** I really like how incredibly easy it is to connect to another computer with TeamViewer, just needing the ID and password. It works seamlessly across different operating systems like Windows, Mac, and even mobile, which is super handy when helping family members. The unattended access feature is also a lifesaver, letting me jump onto my office PC from home instantly without anyone needing to be there. Transferring files back and forth is simple too. These features truly make remote support and access effortless and quick. **What do you dislike about TeamViewer?** I am concerned with its high cost of operation in business. You can make the price to increase rapidly in comparison with other alternatives. It typically does not have any problems, yet I sometimes experience lag, particularly with slow internet. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer enables you to assist a person on the computer without being there. Prior to TeamViewer, I had to be in the same vicinity as my relatives who have not mastered technology, or I had to drive to them. My job is now to just connect, view their screen and solve their problem within a few minutes. TeamViewer saves enormous wastes of time and frustrations to each one of us. It has transformed every aspect of my provision of tech support and access to my own remote devices. **Official Response from Valeria Di Prisco:** > Hello Aiden, Thank you for your rating. We’re glad to hear that you find TeamViewer intuitive and effective for managing remote connections across various platforms. It’s also great to know that the unattended access feature has been particularly valuable to you. However, you mentioned that you´re experiencing some delay in the connections. In cases like this, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, a resetting of the devices and, if it´s possible, resetting also the WiFi, could solve the issue. Have a nice day! Valeria/TeamViewer ### 38. Best for Providing Remote Assistance Services **Rating:** 5.0/5.0 stars **Reviewed by:** Shivangini R. | Content Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about TeamViewer?** TeamViewer is the best choice for a tool when remote setup of any application is required, and that the assistance provided can be using laptop and the one who's reciving the assistance a mobile phone, in short, it is Device friendly. Another good thing about TeamViewer is that it's not too complicated but rather easy to navigate and use application so that even the non-technical users can use it without any trouble. **What do you dislike about TeamViewer?** Not much to dislike just that sometimes connections break while the other party has given access, but it's pretty steady when giving assistance while texting. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer is the best option when giving screen access is required via different devices and operating systems, that is via laptop to mobile phone and vice-versa and also through windows to Android. **Official Response from Valeria Di Prisco:** > Hello Shivangini, Happy to hear that TeamViewer helps you with your remote support services. When experiencing connection issues, we recommend ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 39. Versatile but expensive **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** April 15, 2026 **What do you like best about TeamViewer?** The versatility of controlling a computer remotely **What do you dislike about TeamViewer?** Bugs in the web interface such as status offline even though the remote PC is online. **What problems is TeamViewer solving and how is that benefiting you?** I use the software only to look at the remote desktop to be able to identify errors. **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks for sharing your experience. It’s great to know TeamViewer helps you remotely view desktops and quickly identify errors. We appreciate you pointing out the issues you’re seeing with device status in the web interface. Feedback like this is valuable to us, and our support team at https://www.teamviewer.com/en/global/support/customer-support/ or the TeamViewer Community at https://community.teamviewer.com/ can help look into what may be causing this in your setup. Best, Ying/TeamViewer ### 40. super **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** May 26, 2026 **What do you like best about TeamViewer?** the application possibilities that TeamViewer brings with it **What do you dislike about TeamViewer?** the new design is modest, the group allocations with the migration **What problems is TeamViewer solving and how is that benefiting you?** private use **Official Response from Ying Qin:** > Hi there, Thanks for your feedback. We are glad you value the flexibility of TeamViewer. We understand your concerns about the new design and group migration. Feel free to share more in our TeamViewer Community: https://community.teamviewer.com/. Best regards, Ying/TeamViewer ### 41. Teamviewer is good but there are cheaper and free options **Rating:** 3.0/5.0 stars **Reviewed by:** Mike B. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about TeamViewer?** TeamViewer is great for checking on things at my remote pc when I’m out of town or out of the country. I like the speed at which it connects and I like the simplicity of using it along with the setup. **What do you dislike about TeamViewer?** The price is the only factor which made us switch to free solutions and the free solution although not as good is doable and since it’s free we can live with it **What problems is TeamViewer solving and how is that benefiting you?** Being able to allow employees not remote into their home computers. **Official Response from Valeria Di Prisco:** > Hello Mike, Thank you for your feedback. Regarding your price, we understand this is a delicate issue. However, we suggest contacting our sales support team, who would be happy to discuss the licensing options with you according to your needs. You can find our local number here - https://www.teamviewer.com/en/customer-support Best, Valeria/TeamViewer ### 42. Intuitive UI and Easy Navigation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about TeamViewer?** The best part is the user interface, along with the easy navigation. **What do you dislike about TeamViewer?** Nothing so far. I’m still getting the hang of the system, so I can’t really say much yet. **What problems is TeamViewer solving and how is that benefiting you?** Remote assistance with easy access. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your review. We’re glad to hear you’re enjoying the intuitive user interface and easy navigation. Since you’re still getting familiar with the system, it’s great to know TeamViewer is already helping with remote assistance through quick and easy access. Best, Ying/TeamViewer ### 43. short and sweet **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** April 22, 2026 **What do you like best about TeamViewer?** to have a stable connection to multiple computers simultaneously **What do you dislike about TeamViewer?** the selection of connections (POPUP) is not optimally solved, if you are not the youngest anymore, there are occasional problems with the selection. **What problems is TeamViewer solving and how is that benefiting you?** no problems **Official Response from Ying Qin:** > Hi TeamViewer, Thanks for sharing your experience! It’s great to know TeamViewer helps you stay connected to multiple computers reliably. We understand your point about the connection selection and appreciate you highlighting this for us. Best, Ying/TeamViewer ### 44. TeamViewer Makes Remote Work Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about TeamViewer?** What I like best about TeamViewer is how simple and fast it makes remote access. I am able to connect to any device within seconds, whether I am helping a colleague troubleshoot or accessing my own system from a different location. **What do you dislike about TeamViewer?** only one thing I dislike about TeamViewer is its pricing, it can be quite expensive, especially for small teams or individual users. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solving the challenge of accessing and supporting remote systems without being physically present. **Official Response from Valeria Di Prisco:** > Hello Dev, Thanks for taking the time to review us. We're thrilled to hear how much you value the simplicity and speed of our remote control solution. As you mentioned, we seek to help our users be more productive and efficient with quick connections and seamless support. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 45. User-Friendly with Robust Remote Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about TeamViewer?** its very user friendly and have so many features which help the users to connect with the remote device. **What do you dislike about TeamViewer?** frequently session gets disconnected, so it gives bad impression. **What problems is TeamViewer solving and how is that benefiting you?** it helps me to connect remotely with my clients. so it saves my time and efforts to visit the client place. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for sharing your review of TeamViewer. We’re glad to hear that TeamViewer’s ease of use and features help you support your clients more efficiently. We’re sorry about the session disconnections you’ve experienced. Our team would be happy to help look into this so you can enjoy a more stable connection. If you’d like support, our Community at https://community.teamviewer.com/ is always available to assist. We appreciate your feedback and hope to keep improving your experience. Best, Ying/TeamViewer ### 46. Very good connection and speed processing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** February 18, 2026 **What do you like best about TeamViewer?** practicality, speed in setting up connections **What do you dislike about TeamViewer?** like everything, I have nothing to say , **What problems is TeamViewer solving and how is that benefiting you?** I easily connect with those who are experiencing difficulties with industrial systems and automation. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating! We´re happy to read that TeamViewer is helping you easily connect with those experiencing difficulties with industrial systems and automation. If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 47. Everything is fine **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** June 11, 2026 **What do you like best about TeamViewer?** very clear safjslkadfjkslajfklsdjfsklaö **What do you dislike about TeamViewer?** different versions kösladhjlkösadjgklsadjfklsdjfk **What problems is TeamViewer solving and how is that benefiting you?** fdksjk lsjfklsdjfklsdjfk sldjfsdfjffffffffffff ffff **Official Response from Ying Qin:** > Hi There, Thank you for your feedback! We’re glad to hear you find TeamViewer clear and easy to use. We also appreciate your note about the different versions. Your input helps us understand where improvements can make a difference. Best, Ying/TeamViewer ### 48. helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** February 26, 2026 **What do you like best about TeamViewer?** very helpful in my business and informational **What do you dislike about TeamViewer?** unable to get incontact with someone when i have questions. **What problems is TeamViewer solving and how is that benefiting you?** at this time there is no problems **Official Response from Valeria Di Prisco:** > Hello TeamViewer user Thank you for choosing TeamViewer for your remote access solution! We want to invite you to join the TeamViewer Community at https://community.teamviewer.com if you have any troubleshooting questions. Hope to see you there in the TeamViewer Community! Best, Valeria/TeamViewer ### 49. Teamviewer review **Rating:** 4.5/5.0 stars **Reviewed by:** Kalidaspandian R. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about TeamViewer?** Faster connection. And no glitches found. Current version is easy to implement and use and they offering a lot of features. Team viewer is part of my work and I am using it daily to resolve huge number of issues. **What do you dislike about TeamViewer?** I faced an issue in Teamviewer account. I can't able to login for 1 week of time and after that tech support from teamviewer resolved that issue. I mean I didn't get a quicker response from them. **What problems is TeamViewer solving and how is that benefiting you?** It saves my time by resolving all kind of software issues. **Official Response from Valeria Di Prisco:** > Hello Kalidaspandian, Thank you for your rating and for sharing your experience with us. We appreciate you bringing up the situation you experienced with our support team. Your feedback is extremely important to us, and we will ensure it reaches the right team. Likewise, we would like to invite you to click on the following link where you will find a user´s guide to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 50. affordable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** May 29, 2026 **What do you like best about TeamViewer?** quick connection and interface that allows choosing **What do you dislike about TeamViewer?** Advertising messages and elaborate panel **What problems is TeamViewer solving and how is that benefiting you?** Remote support **Official Response from Ying Qin:** > Hi there, Thank you for your feedback! We’re glad to hear that the quick connection and easy-to-use interface are supporting your remote support needs. We also appreciate your feedback, which is valuable as we continue improving the overall user experience. Thanks again for sharing your thoughts! 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[Okta](https://www.g2.com/products/okta/reviews) - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sophos Mobile](https://www.g2.com/products/sophos-mobile/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## TeamViewer Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Recording - In-Browser Application **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top TeamViewer Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,635 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,207 reviews)