# How do fleet managers get Samsara live tracking moving again when it sticks?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">I've been reading on what to expect from <a class="a a--md" elv="true" href="https://www.g2.com/products/samsara/reviews">Samsara</a> live tracking refresh rates through a working day. From the reviews, refresh depends on cellular coverage at the vehicle as much as on the platform, so rural and long-haul routes behave differently from urban ones, and a reload is what people reach for when a view looks stale.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">The useful part is that the trail is not lost while a vehicle is out of coverage. Location history is what people go back to, so a gap in the live view is not the same as a gap in the record, and a dispatch decision that looked wrong in the moment can be reconstructed afterwards. For <a class="a a--md" elv="true" href="https://www.g2.com/categories/fleet-management">Fleet Management</a> teams that distinction is what makes a lagging map liveable rather than a blocker.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Two questions. On your routes, how much of the lag turns out to be coverage rather than the platform? And when a view looks stale during active dispatch, what is your fallback, a reload, a call to the driver, or something else?</p>

##### Post Metadata
- Posted at: 2 days ago
- Author title: Marketing Executive
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;&lt;span style=&quot;color: rgb(0, 0, 0);&quot;&gt;Location history has bailed us out more than once. Being able to replay a vehicle&#39;s full trail afterward is what our dispatch team leans on most.&lt;/span&gt;&lt;/p&gt;

##### Comment Metadata
- Posted at: about 5 hours ago
- Author title: SEO Content Specialist





## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: over 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: over 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: over 13 years ago
  - Comments: 4


