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TeamViewer Reviews & Product Details

Pricing

Pricing provided by TeamViewer.

Remote Access

Starting at $24.90
TeamViewer Solutions
(1)

See how TeamViewer products can work together to solve real problems.

TeamViewer Reviews (4,203)

View 5 Video Reviews
Reviews

TeamViewer Reviews (4,203)

View 5 Video Reviews
4.5
4,203 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and reliable connections, making remote support straightforward and efficient. Many appreciate the ability to quickly troubleshoot issues without being physically present, which enhances productivity. However, some users note that the licensing costs can be high, especially for smaller teams.

Pros & Cons

Generated from real user reviews
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Avadhut G.
AG
Avadhut G.
Production Engineer
Mid-Market (51-1000 emp.)
"Innovative Company with a Collaborative Work Environment"
4.5/5
What do you like best about TeamViewer?

The company is known for developing cutting-edge remote connectivity solutions, and it fosters a culture of collaboration, continuous learning, and professional growth. I also appreciate its strong focus on technology and employee development, along with its commitment to creating products that make a real impact for customers around the world. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Communication between teams could be more transparent and efficient at times, as it isn’t always as clear or streamlined as it could be. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Avadhut,

Thank you for sharing your feedback. We're pleased to hear that you value TeamViewer's remote connectivity solutions and that the focus on collaboration, innovation, and professional growth stands out to you. It's especially rewarding to know that the impact our products have on customers is something you appreciate.

We also value your feedback regarding communication and transparency. Feedback like yours helps highlight opportunities to improve collaboration and the overall experience further.

It's great to hear that TeamViewer is helping make remote access, technical support, and collaboration more efficient while saving time and increasing productivity.

Best regards,

Valeria/TeamViewer

Khalid T.
KT
Khalid T.
Chief Risk Officer (CRO)
Enterprise (> 1000 emp.)
"Safe and secure for online Support"
5/5
What do you like best about TeamViewer?

Team viewer include Ai assistant which suggest fixes for common problems, i can use local camera on remote pc. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Instead of only identifying problems TeamViewer could detect common windows issue automatically, fix printer, service problems with one click. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hi Khalid,

Thank you for sharing your great feedback. We are happy to hear that TeamViewer helps you provide remote technical support to VLEs and manage virtual meetings from one solution.

We also appreciate your suggestion about automatically detecting and fixing common Windows, printer, and service-related issues. Feedback like this is very valuable as we continue improving TeamViewer and exploring ways to make remote support even more efficient.

Best,

Ying/TeamViewer

Patrick G.
PG
Patrick G.
Network Administrator
Enterprise (> 1000 emp.)
"TeamViewer is good not great"
3.5/5
What do you like best about TeamViewer?

The best feature of TeamViewer is the ability to access other devices remotely but that’s about it Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I dislike the option to use a stealth mode so the user doesn’t know you’re on their machine which helps to not disrupt the user if they’re in the middle of work which other remote access clients offer. They’ve also been trying to push an awful new UI that is very intrusive that no one seems to want. From time to time I cannot connect to a client and receive an error message then try to connect through Atera and can connect fine so something is wrong there. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hello Patrick,

Thank you for your honest review. We're glad TeamViewer helps make supporting users easier and more efficient, especially when assisting teams across different locations.

We understand your concerns about the interface experience and the connection issues you've occasionally encountered, and we appreciate you sharing them with us. Customer feedback plays an important role in helping us refine our products and services. Thank you for being a TeamViewer user and for providing thoughtful input.

Best,

Ying/TeamViewer

Diego P.
DP
Diego P.
Analista de soporte para TI
Information Technology and Services
Small-Business (50 or fewer emp.)
"Simple and Effective Remote Connection"
5/5
What do you like best about TeamViewer?

I like how simple the connection with other PCs is. I also appreciate that TeamViewer saves the PCs in a directory by client, which reduces the time I spend accessing them to provide support to users. Additionally, the initial setup was very easy, I just had to enter the account and register the device. And the tool is very good, I would give it a 10! Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The new interface is not practical and I would like it to be simpler and more like the classic view. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hello Diego,

Thank you for the fantastic review! We're delighted to hear that TeamViewer makes remote support simple and efficient, from the easy setup process to the ability to organise devices by client. It's especially rewarding to know that these features help you save time and deliver quality support to your users.

We also appreciate your feedback regarding the interface and your preference for a simpler experience. Thank you for sharing your thoughts and for being a valued TeamViewer user!

Best,

Ying/TeamViewer

Ashutosh V.
AV
Ashutosh V.
Assoc. Data Science Analyst
Enterprise (> 1000 emp.)
"Great tool for screen viewing and team remote screen access but need some bug fixes. "
4/5
What do you like best about TeamViewer?

Team Viewer has been easy to use and easy to collaborate to get all the IT issues fixed by the team, remotely gseek and help our colleagues but recently the app has started showing some bugs which I feel the team can improve on. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Recently I have seen, it has become a bit difficult most recently where whenever we are trying to generate a new password. And again sound sharing in some plans is still an issue but not a dealbreaker. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hello Ashutosh,

Thank you for sharing the great feedback about TeamViewer and we are thrilled to know that TeamViewer become a powerful tool for remote access connections!

Sometimes, TeamViewer does not support remote control but only screen-sharing with a certain range of devices and operating systems in general. If you are unsure about the compatibility, feel free to visit TeamViewer Community (https://community.teamviewer.com ) for any technical questions. Hope to see you there!

Best,

Ying/TeamViewer

Taniya J.
TJ
Taniya J.
Software Developer
Enterprise (> 1000 emp.)
"Reliable remote access for supporting users, client applications and distributed teams"
5/5
What do you like best about TeamViewer?

As a Software Engineer at JPMorgan Chase, I use TeamViewer to securely connect to remote development, testing, and support environments when I’m troubleshooting application issues. It makes it easy to collaborate quickly with distributed teams, resolve incidents faster, and reduce downtime by providing real-time access to systems without needing to be physically present. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

One area for improvement is connection latency and performance issues when accessing systems over slower networks. Frequent prompts and session reconnections can sometimes interrupt work Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hello Taniya,

Thank you for taking the time to leave a review. We're delighted to hear that TeamViewer helps you quickly troubleshoot issues, support users, and collaborate with distributed teams without being on-site.

We also value your comments about performance on slower networks and occasional session interruptions. Our team continually works to improve connection stability and usability, and feedback like yours plays an important role in that process.

We appreciate your trust in TeamViewer and look forward to continuing to support your remote access needs.

Best,

Ying/TeamViewer

Atul B.
AB
Atul B.
Legal consultant
Small-Business (50 or fewer emp.)
"Excellent remote access and support tool"
4.5/5
What do you like best about TeamViewer?

TeamViewer has made it very convenient for me to access and control my office computer remotely from anywhere. It is especially useful for quickly troubleshooting technical issues, accessing important files, and providing remote support without being physically present. Overall, it is a reliable, user-friendly, and time saving tool for remote work and support. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

It works very well overall, but the user interface could be made even simpler and more intuitive. Performance and connection stability could also be further improved, especially when working over slower internet connections. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hi Atul,

Thank you for your thoughtful review. It's great to hear that TeamViewer supports your remote work, client meetings, and collaboration with colleagues while helping you access important files and provide support from anywhere.

We appreciate your comments about making the interface even more intuitive and continuing to improve connection stability. Feedback like this is valuable as we work to enhance usability and performance across different environments.

Thank you for being part of the TeamViewer community.

Best,

Ying/TeamViewer

Aarzoo D.
AD
Aarzoo D.
Associate Software Engineer
Mid-Market (51-1000 emp.)
"TeamViewer Tackles Real-World Connectivity Challenges at Global Scale"
4.5/5
What do you like best about TeamViewer?

What i like about teamviewer is its focus on solving real world connectivity and digitisation challenges at global scale. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I don't have any major dislikes. Like any fast growing global technology company, I understand there can be challenges such as adapting to evolving priorties and managing change across distributed teams Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Aarzoo,

Thank you for sharing your experience.

We're glad to hear that our mission to address connectivity and digitalization challenges is making a positive impression. Knowing that our solutions help teams work together across locations is greatly appreciated.

We also appreciate your thoughtful comments regarding the realities of operating as a growing global technology company.

Finally, it's fantastic to hear that TeamViewer is helping you troubleshoot issues more efficiently, improve operational effectiveness, and deliver timely support wherever it's needed.

Best,

Valeria/TeamViewer

Udit P.
UP
Udit P.
IT Trainee
Mid-Market (51-1000 emp.)
"TeamViewer : A Profound view"
4.5/5
What do you like best about TeamViewer?

Remote access of devices is super convenient Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Role based access control could be tried Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hi Udit,

Thank you for sharing your thoughtful review of TeamViewer!

We're delighted to hear that our remote access capabilities have helped make device connectivity more convenient while supporting greater efficiency, productivity, and reduced travel costs. It's great to know TeamViewer is helping your team collaborate effectively from different locations.

We also appreciate your suggestion regarding role-based access control. Feedback like yours helps us better understand the needs of our users and identify areas where we can continue to improve.

Thank you again for your support and for choosing TeamViewer. We hope you continue to enjoy a seamless remote connectivity experience.

Best,

Ying/TeamViewer

JW
Jo W.
S
Small-Business (50 or fewer emp.)
"Most Efficient"
5/5
What do you like best about TeamViewer?

I find when troubleshooting with a property that TeamViewer is easier to navigate, control and assist the staff with solving the issue promptly rather than setting up meetings to join. Simple phone call and remote assistance is by far the better experience in my opinion. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

As above. The cost is a huge factor when a lot of the world are moving along the teams path. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Jo W,

Thank you so much for your rating!

We are thrilled to see that TeamViewer is helping you in your daily job, appreciating its versatility and flexibility, especially the cross-platform performance, and that you had a good experience with our support team.

Wish you a great day and all the best.

Valeria/TeamViewer

Questions about TeamViewer? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

AA
Ahetesham Agosbal
•
Last activity about 2 hours ago

How to install the TeamViewer.

RC
Roberto Carrasco
•
Last activity 3 months ago

For those who use TeamViewer, how did you find it?

3 Upvotes
2
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Pricing Options

Pricing provided by TeamViewer.

Remote Access

Starting at $24.90

Business

$50.90

Premium

$112.90
TeamViewer Comparisons
TeamViewer Features
Remote Wipe
Device Management
Device Enrollment
Cross-Platform Access
Mobile Device Access
Applications Management
Usage Information
Active Directory Integration
Diagnostics
Remote Control