Taktile Reviews & Product Details

I appreciate its flexibility, efficiency, and the intuitive, user-friendly interface it offers. Customer Support is great, but a bit slow. But all in all, it is great and use it 24/7. Review collected by and hosted on G2.com.

Certain features stand out, such as group editing and a more focused AI that delivers instant answers on how to do things. Additionally, advanced text searching covers the interflow and automation of creating data sets, as well as the integration of Python code development. There’s also the integration of a tool that provides functionality within the same rule. Review collected by and hosted on G2.com.

Taktile hits the sweet spot between power and practicality. It gives us the flexibility of a custom-built decision engine without the months of engineering work. Implementation was surprisingly painless — the platform is well-structured, and we were able to get our first flows running far faster than expected.

What I appreciate most is how easy it is to iterate. The UI makes complex logic feel simple, versioning is clean, and pushing changes to production is refreshingly quick. We’re using the platform constantly, and the more we build, the more natural it becomes to integrate Taktile into the rest of our systems.

Their customer support deserves a mention too: fast, knowledgeable, and actually helpful — not the classic “copy-paste support” many SaaS tools fall into. Whenever we’ve hit questions or edge cases, the team has been right there with solid answers. Review collected by and hosted on G2.com.

There honestly isn’t much to complain about. The core platform is strong. If anything, some of the pricing around the AI-powered features feels a bit steep, especially when you're experimenting or scaling usage. It’s not a dealbreaker, but it does make you think twice before leaning fully into those add-ons. Review collected by and hosted on G2.com.

The platform makes it straightforward for our business teams to set up their own rules, giving them greater independence. After a workflow goes into production, we've noticed that it significantly speeds up the process of making changes. Review collected by and hosted on G2.com.

We have encountered some limitations with Taktile, particularly regarding its capacity to handle parallel flows within a single workflow for an entity. Additionally, the batch process has not been very smooth for us. We have run into restrictions with records, which has forced us to adjust our original implementation plans. Review collected by and hosted on G2.com.

Taktile as a platform is easy to use and configure and is a very flexible decision engine that can be tailored to any user's needs, but the shining stars at Taktile are the people. My implementation team was one of the best I've worked with in my very long career. Serena and Jose are knowledgeable, helpful, and faced every wrinkle in the process with a "we can solve this" attitude. Jose established integrations for us that I didn't realize were even a possibility, giving us an even better ROI. We have an unconventional use case and unfortunately some overpromising from another vendor that was going to have substantial business impact for us. Serena and Jose came to our next call with multiple options of how Taktile could help step in and fill the gaps. Every solution they brought to the table throughout the implementation was well thought out, implemented and tested quickly. As we have navigated the expected hiccups of using a new product they have been quick to respond and keep us moving along. I would recommend Taktile a million times over, they are proof that creating a good product and having the best people to support it are a winning combination. Review collected by and hosted on G2.com.

I don't have a single complaint about Taktile. Review collected by and hosted on G2.com.

Taktile offers a solid risk decisioning platform with the technology integration know how and white glove service required to allow risk managers to absorb their time back and focus on what really matters to them… Running a business. In my past life, I spent countless hours and months thinking about the nitty-gritty and technical details of our decision engine… That is not the case today, and I can can thank Taktile for this. Review collected by and hosted on G2.com.

Taktile can provide more analytics front and center and customizable metrics such that we could be absolutely certain our in house records match the source of truth Review collected by and hosted on G2.com.

Agile credit decisioning

Ability to add custom connections

Fantastic support & staff

Growing marketplace of connections

Ease of use for non developers

Great UI for testing & developing your own unique decision flows Review collected by and hosted on G2.com.

Still requires some technical knowledge for non technical users during setup Review collected by and hosted on G2.com.

From Day 1, the emphasis is on the non-engineering user's ability to create workflows independently. They provide a workspace and guide the user to create their own workflows. Implementation is easy and the platform allows test and learn. API based integration makes it possible to add multiple services to our flow. The solution engineers are highly knowledgeable and quick to bring on additional help if needed. The platform itself is robust and meets the highest infosec requirements. Review collected by and hosted on G2.com.

The copilot occasionally does not do a satisfactory job of creating a workable response. Sometimes it slow, and sometimes it does not give an output after spinning for a time. Review collected by and hosted on G2.com.

-The tool is simple, easy to comprehend - this enables you to start building quickly

-Lots of third party integrations (and more technical coding options) to create fully cusom solutions

-The team at Taktile offers plenty of face to face time to discuss ideas and develop together

-Effective training. They really take the time to guide you through the tool and upskil users

-Products are released early and quickly iterated on for improvements Review collected by and hosted on G2.com.

Nothing negative to say! Looking forward to seeing the new features that will be released Review collected by and hosted on G2.com.

1. The platform is intuitive. All workflows are visible and easily trackable, making it simple for different managers to understand, change and oversee operations.

2. Over the past eight months, during which we've processed hundreds of thousands of requests, it has remained stable and error-free.

3. Debugging is straightforward, and any issues are easy to identify and resolve.

4. Additionally, the system allows for rapid deployment of code changes. For example, if a faulty code release occurs, it only takes a few seconds to revert to a previous version. Review collected by and hosted on G2.com.

The process of inspecting changes between the current and previous flow versions could be improved to make it more visually clear and easier to understand Review collected by and hosted on G2.com.

I have worked with Taktile for over a year now. We have worked together to automatize credit decisions using different data sources. Taktile is extremely flexible, fast and reliable partner. They accommodate ideas to be included in their roadmap, they always suggest and find the optimal solutions.

As the tool is easy to use, it can be used by different departments in the company independently. Review collected by and hosted on G2.com.

Only improvement idea I have is to allow for different instances for departments, this helps to separate workflows and manage access rights between different teams using the tool. Review collected by and hosted on G2.com.