--- title: LoanPro Reviews meta_title: 'LoanPro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 93 reviews by the users' company size, role or industry to find out how LoanPro works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 93 scale: '5' date_modified: '2026-09-30' parent_category: name: Loan url: https://www.g2.com/categories/loan --- # LoanPro Reviews **Vendor:** LoanPro **Category:** [Loan Management Software](https://www.g2.com/categories/loan-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 93 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About LoanPro LoanPro is a modern credit and lending platform used by more than 600 financial organizations to build, launch, and manage a wide variety of lending programs. The platform is built on cloud-native infrastructure with an API-first, composable architecture. It offers full lifecycle functionality—covering origination, servicing, collections, payments, and reporting—through one configurable loan management system (LMS). Credit providers partner with LoanPro to overcome limitations of legacy systems, enabling faster product innovation, improved compliance, and scalable operations. Common use cases include consumer installment loans, credit cards, lines of credit, and niche custom programs such as healthcare financing, construction lending, solar financing, and merchant cash advances. Key features and value propositions: - Operational efficiency via the Automation Engine that enables workflow automation, reducing manual effort. Some clients report reallocating 15% of servicing staff thanks to borrower self-service. - Compliance and risk mitigation through dynamic compliance guardrails that adapt to evolving regulations and support easy auditability and real-time reporting. Clients report an average 37% decrease in credit losses one year after switching to LoanPro. - Product innovation facilitated by a configurable platform, including support for new transaction-level credit configurations in a CARD Act‑compliant manner. - Reliability at scale with support for over 24 million accounts, validated performance under high volume, and fast problem resolution. - Integration flexibility, with support for over 100 data providers for credit, fraud, and KYC, along with native support for card issuers such as Visa DPS, Lithic, and Galileo. LoanPro is trusted by leading organizations, from commercial to small business and consumer, including customers such as SoFi, Chime, Intuit, WaFd Bank, and Dave.com. The platform aims to modernize lending infrastructure, ensure regulatory alignment, and deliver customizable credit experiences—while supporting high-volume operations consistently and reliably. ## LoanPro Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate LoanPro's **API-first model** , enabling real-time data access and improved customer service. (14 reviews) - Users value LoanPro's **adaptability and modularity** , enabling tailored solutions and quick product launches for their clients. (10 reviews) - Users value the **easy API integrations** of LoanPro, enhancing platform flexibility and facilitating seamless application connections. (8 reviews) - Users value the **ease of use** of LoanPro, appreciating its customizable features and excellent support throughout the process. (7 reviews) - Users value the **excellent customer support** from LoanPro, appreciating their responsiveness and collaborative approach during integration. (4 reviews) - Efficient Process (3 reviews) - Flexible Options (3 reviews) - Users value the **quick response** of LoanPro's team, ensuring smooth resolutions and a collaborative experience. (3 reviews) - Users find LoanPro's **simple navigation** enhances usability, making it easy to locate client information effortlessly. (3 reviews) - Users admire the **user-friendly navigation** of LoanPro, enabling quick access to client information and smooth usage. (3 reviews) **What users dislike:** - Users report **poor performance** with LoanPro, citing a slow interface and issues with functionality post-updates. (4 reviews) - Users are frustrated with **loan issues** , including poor email notifications and lack of customer support access. (1 reviews) ## LoanPro Reviews ### 1. Unquestionable Value - Solid Software from a Solid Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Nick C. | Vice President and Chief Financial Officer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** May 18, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about LoanPro?** The number one feature of LoanPro is its robust API. Hands down! **What do you dislike about LoanPro?** The user interface is somewhat clunky (can be spaced too far wide, potentially not optimized for Chrome?) It works but takes some getting used to, knowing where to look for things at the bottom of certain pages, etc. **What problems is LoanPro solving and how is that benefiting you?** We use LoanPro as our primary Loan Management Software. Currently we outsource our loan servicing but we intend to bring this back inhouse with LoanPro sometime in the near future. **Official Response from Landon Lowder:** > Thanks for the review! We're glad you find our API to be our number one feature. We also hear your feedback about the UI being clunky. We have made many improvements to our platform since 2021 to provide a more intuitive experience. We’re excited for your continual growth moving forward! ### 2. Modern, Flexible Platform with a Truly Collaborative Partner Team **Rating:** 5.0/5.0 stars **Reviewed by:** Suzanne T. | Senior Sales Executive, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 06, 2026 **What do you like best about LoanPro?** As a partner, we are consistently impressed with LoanPro's open architecture and collaborative approach. Their platform makes it easy to integrate complementary solutions, allowing lenders to modernize servicing while delivering a seamless borrower experience. The partnership is built on shared innovation and a commitment to helping financial institutions grow. **What do you dislike about LoanPro?** Nothing significant comes to mind. Like any high configurable platform, realizing its full potential requires thoughtful implementation and planning, but flexibility is ultimately one of their greatest strengths. **What problems is LoanPro solving and how is that benefiting you?** LoanPro solves the need for a modern, scalable loan servicing platform that works well within a broader fintech ecosystem. As partner, we value how easily our solutions complement one another. **Official Response from Landon Lowder:** > Suzanne, thanks so much for this, and for being such a great partner to build with. "Shared innovation" is exactly what we're going for so it's great to hear that's how it feels on your end too. Appreciate you taking the time to write this! ### 3. Impressive Behind-the-Scenes Growth and Ongoing Investment **Rating:** 4.5/5.0 stars **Reviewed by:** Christine M. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** The growth happening behind the scenes really stands out. It’s clear how much has been invested over the last couple of years in the system and in the company’s overall growth. **What do you dislike about LoanPro?** I’m struggling because there are delays, and the system is sometimes slow. It usually happens when I’m the busiest, especially during the busiest parts of the day. **What problems is LoanPro solving and how is that benefiting you?** Loan Pro helps eliminate a lot of the manual work involved in our loan management and origination processes. As a result, it improves the customer experience while also making our team more efficient and streamlined in how we work. **Official Response from Jesse Hirschi:** > Christine, appreciate this. Glad LoanPro is saving your team some time. The delays when things get busy are frustrating, no question. Thanks for being honest about it. ### 4. Forward-Thinking with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** LoanPro gives me more control and ownership of the customer experience. I like that the system is forward-thinking and inquisitive. It's great that a lot of what we need is already built into the system, and when new features are needed, they work quickly to deliver them. This responsiveness is really valuable to me. **What do you dislike about LoanPro?** I find that timelines with LoanPro can get murky sometimes. I would appreciate more honesty regarding when something will be delivered. It's frustrating to have an unrealistic timeline that results in missed deadlines, which I then have to relay internally. Additionally, the initial setup of LoanPro took a long time, which was a bit of a hassle. **What problems is LoanPro solving and how is that benefiting you?** LoanPro gives me more control and ownership over the customer experience and meets most of our needs with quick delivery on new requirements. ### 5. Highly Flexible Software with a Collaborative, Strategic Support Team **Rating:** 4.5/5.0 stars **Reviewed by:** Brad W. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** The software is highly flexible. The team supporting it is collaborative, strategic, and open to feedback. Their expansion into payments and AI is thoughtful and it's clear they deeply understand their customers. **What do you dislike about LoanPro?** Switching costs are always difficult for foundational systems. Making switching as easy as possible from initial setup and configuration perspective is critical. **What problems is LoanPro solving and how is that benefiting you?** They are doing a great job of vertically integrating via direct product and partners to make their platform flexible to work with existing systems. Their expansion into payments and AI is thoughtful and it's clear they deeply understand their customers. **Official Response from Alyssa Parmelee:** > Thank you for your feedback! It means a lot to hear that our payments and AI expansion feels thoughtful, deeply understanding our customers is always the goal. We understand the importance of making the switching process easy, and we're always looking at ways to make onboarding and setup smoother for customers. Appreciate you taking the time to share. ### 6. Empowers Strategic Growth with Solid Partnership **Rating:** 4.5/5.0 stars **Reviewed by:** Robert D. | Deputy Chief Administrative Officer, SVP, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 26, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about LoanPro?** I value the partnership approach LoanPro brings to the relationship. There is meaningful access across levels of the organization, along with clear visibility into the company’s vision and strategic direction. I also appreciate the industry events they host, which bring together partners from different segments of lending to exchange perspectives and best practices. That collaborative environment reflects a strong commitment to customer success and industry leadership. **What do you dislike about LoanPro?** At times, we have experienced a need for more consistent focus during certain phases of implementation. Additionally, some account management transitions created temporary disruptions in continuity. While the majority of our implementation progressed smoothly, certain unique product configuration requests required multiple iterations, which contributed to timeline extensions. **What problems is LoanPro solving and how is that benefiting you?** LoanPro provides a centralized platform of records across our various loan portfolios, including embedded lending, direct, and serviced by other programs. This consolidation strengthens operational control, reporting, and scalability. Its open architecture and extensive datasets support integration with our broader technology ecosystem, enabling us to grow strategically while maintaining flexibility and managing fixed and variable expenses as we scale. **Official Response from Landon Lowder:** > Thanks Bob! We really value the partnership and appreciate you highlighting our commitment to customer success and industry events. I thought the recent event at Sundance came together really well! Your feedback on implementation support and account management continuity is important - we're investing in both areas to ensure smoother transitions and more consistent support throughout complex implementations. ### 7. Unmatched Flexibility and Powerful Automation for Fast-Growing Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Wagner L. | Head of Growth, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** December 18, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about LoanPro?** LoanPro delivers real flexibility. The configuration engine is powerful, handles complex products without workarounds, and scales well. Servicing automation reduces operational risk, the ledger is solid, and the APIs are strong, enabling clean integrations across the stack. Bottom line: control, speed, and governance, strong ROI for fast-growing operations. **What do you dislike about LoanPro?** The learning curve for this product is quite steep. Setting it up initially, as well as making more advanced changes, demands significant expertise and a considerable investment of time. **What problems is LoanPro solving and how is that benefiting you?** It centralizes and automates core servicing functions, payments, interest calculations, adjustments, and compliance, eliminating manual work and reducing errors. For us, the benefit is operational leverage: faster product launches, fewer exceptions, and confidence that the ledger is accurate. **Official Response from Landon Lowder:** > Thanks for the feedback on our flexibility and automation! We know the learning curve is steep, and your point about the expertise needed upfront is really helpful. We're constantly working on making implementation smoother. Appreciate you sharing your experience! ### 8. LoanPro Makes Loan and Payment Tracking Simple **Rating:** 5.0/5.0 stars **Reviewed by:** David N. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** I like that LoanPro makes it easy to manage my loan and keep track of payments. The platform is straightforward to use, and I can quickly find the information I need about my account without much hassle. **What do you dislike about LoanPro?** The interface can feel a little dated and isn’t always the most intuitive to navigate. **What problems is LoanPro solving and how is that benefiting you?** LoanPro gives me one place to manage my loan, view my balance and payment history, and keep track of upcoming payments. **Official Response from Jesse Hirschi:** > Appreciate the 5 stars, David. Glad you can find what you need without a hassle, since that's the whole point. Noted on the interface feeling a bit dated. ### 9. Ahead of the Curve Loan Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Angela V. | Direct Response Product Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** I really appreciate how LoanPro allows my partners to move faster and handle background tasks without dedicating too much time or resources. They always seem to be one step ahead of the partners' needs, which is impressive. I also like that they are always trying to grow and evolve, and their staff is wonderful. **What do you dislike about LoanPro?** Nothing :) **What problems is LoanPro solving and how is that benefiting you?** LoanPro helps our partners move faster and manage backend tasks without dedicating extra time or resources. **Official Response from Alyssa Parmelee:** > Hi Angela, Comments like this make the whole team's week, thank you! We're always trying to anticipate what partners need before they have to ask, so it's great to hear that's actually showing up on your end. We also love that LoanPro's letting your partners move fast without carrying the extra weight themselves. Thank you for sharing! ### 10. Innovative Product, Truly First-Class Team **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea C. | Member Board of Directors, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** Truly first in class people. The product is innovative but the stand out for me is the passion and quality of the team. **What do you dislike about LoanPro?** Cliche but like Rhett said, this event is most certainly going to ruin the rest of the conferences this season for me! **What problems is LoanPro solving and how is that benefiting you?** Quality loan management system I can refer my partners to! **Official Response from Alyssa Parmelee:** > Hi Andrea, This means a lot to us, thank you! The team's passion is something we're really proud of, and it's awesome to hear SFS set such a high bar for the rest of the season. Glad LoanPro's become one you're recommending to your partners, we look forward to keeping that innovation growing! ### 11. Essential Loan Management with Stellar API Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Mike D. | Chief Product Officer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 26, 2026 **What do you like best about LoanPro?** I like LoanPro's secure payments wallet, which we use extensively for processing payments through their onboard payment providers. It's very useful for handling all payment details, including PCI compliance for card accounts, so we don't have to build PCI compliant tools ourselves. I also appreciate the APIs provided by LoanPro, which we use extensively in the software we’ve built for managing our agent and customer experience. LoanPro acts as our accounting base layer for all of our loans and allows us to tap into data easily. LoanPro's support during our data migration was really helpful, making the difficult process worth it in the end. **What do you dislike about LoanPro?** I always wish that responsiveness to issues was a bit quicker, but this is something that we've been working on with them, and things have improved a lot. **What problems is LoanPro solving and how is that benefiting you?** LoanPro provides an accounting base layer for our loans, simplifying integration through APIs. It handles secure payments and PCI compliance, saving us the hassle of building certain tools ourselves. **Official Response from Landon Lowder:** > Mike, this is great feedback - thanks for the detail and review! Appreciate you recognizing the improvements on responsiveness. We're continuing to push on that front. ### 12. Reliable Loan Management with Easy Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** February 26, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about LoanPro?** I like that LoanPro is reliable and standardized with a full audit trail. The APIs are great because they make it easy to integrate into our applications. **What do you dislike about LoanPro?** The UX could be improved **What problems is LoanPro solving and how is that benefiting you?** LoanPro is reliable and standardized with a full audit trail, making it easy to integrate into our applications. **Official Response from Landon Lowder:** > Thanks, Mark! Glad our APIs and audit trail are working well for you. We're working on UX improvements! ### 13. API-First Platform with Smooth Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Payton L. | Mid-Market (51-1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 26, 2026 **What do you like best about LoanPro?** I like the UI of LoanPro. I also appreciate that everything is available via API, allowing us to leverage the data we need in a way that's unique to our business. Additionally, LoanPro helps automate some servicing tasks for our team, like processing the sale of loans and generating the data needed to pass to credit bureaus for transferring ownership of loans to businesses purchasing our debt. This used to be a manual process with associated costs, and LoanPro has effectively eliminated both the process and the costs for us. **What do you dislike about LoanPro?** Integrations with some of our other partners we already leverage to make the platform more seamless, like with our phone system for example, would be great. **What problems is LoanPro solving and how is that benefiting you?** LoanPro automates servicing tasks and eliminates manual processing, reducing costs. Its API-first nature allows for scalable, tech-forward solutions, and generates essential data for loan transfers, addressing limitations of my previous LMS. **Official Response from Landon Lowder:** > Thanks, Payton! Glad our API and automation are streamlining your workflows. Your point about deeper partner integrations is noted - we're working on expanding those connections. ### 14. Loan pro + Mastercard Fund Delivery Faster **Rating:** 4.5/5.0 stars **Reviewed by:** Lise C. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** Loan pro works with Mastercard for quicker delivery of funds. **What do you dislike about LoanPro?** Make it easier to understand to answer very easily: What happened to this loan, when did it happen, who/what changed it, and what was the balance at that point in time? **What problems is LoanPro solving and how is that benefiting you?** Partnering to make loan funding easier **Official Response from Jesse Hirschi:** > Lise, thank you for the great review! It's good to hear the Mastercard partnership is making funding easier. Your point about loan history is a good one. Getting clear answers about what changed and when shouldn't take extra digging, and we appreciate you calling it out. ### 15. Highly Flexible Platform with Scope for Improved Guidance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** February 26, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about LoanPro?** I appreciate LoanPro's great platform flexibility and API library. It lets us configure loans to meet our needs and those of the fintechs that work with us. **What do you dislike about LoanPro?** Since the platform is so configurable, it’s easy to make a mistake. More guidance around standard configuration would be useful. **What problems is LoanPro solving and how is that benefiting you?** LoanPro helps in servicing credit card and installment loans. Its platform flexibility and API library let us configure loans to meet our needs and those of our fintech partners. **Official Response from Landon Lowder:** > Thanks, Andrew! We appreciate the feedback on flexibility and API library. We're continually improving our documentation and best practices and hope that you find the updated guidance useful. ### 16. Flexible Team That Listens and Delivers on Our Requirements **Rating:** 4.0/5.0 stars **Reviewed by:** Victor H. | Chief Risk Officer (CRO), Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** Flexibility to hear our requirements and include them in the next deployment **What do you dislike about LoanPro?** It still jawing some features that are important for us and programming those can take longer than desired **What problems is LoanPro solving and how is that benefiting you?** Clear account management and servicing for us **Official Response from Jesse Hirschi:** > Victor, thank you for the feedback! Hearing that we listen and act on what you need is exactly what we want to get right. We also hear you on the wait for the features that matter most to your team, and we don't take that lightly. We appreciate your partnership and you taking the time to write this ### 17. Great company. Great conference. Great attendees. **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon H. | Executive Vice President, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** The people. The ease of integration. Willingness and ability to learn and adjust. **What do you dislike about LoanPro?** Nothing comes to mind. Improvements in two-way data could be a possible area for improvements **What problems is LoanPro solving and how is that benefiting you?** Significantly better loan system of record and integration. ### 18. Always Improving the System for Easier Use **Rating:** 5.0/5.0 stars **Reviewed by:** Charles F. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** They’re always improving the system to help us use it more easily. **What do you dislike about LoanPro?** The payment portal and dashboard option are not usable. **What problems is LoanPro solving and how is that benefiting you?** An option to serve leases for customers **Official Response from Jesse Hirschi:** > Thanks, Charles, and thank you for the 5 stars! We're glad you're seeing the ongoing improvements, and that LoanPro is supporting your lease offering. The payment portal and dashboard are both live features, so we'd love to help you get more out of them. Please reach out to our support team or your account manager, and we'll be happy to walk through it with you and see what works best for your needs. ### 19. Great LoanPro Loan Module, but LOC Features and Data Defaults Need Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Noah M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** I love the Loanpro loan module, I wish the LOC module had the same capability **What do you dislike about LoanPro?** Default rows should be 5000, not 20. More data **What problems is LoanPro solving and how is that benefiting you?** Integration with ERPs ### 20. API-Driven LMS with Real-Time Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Heather E. | VP of Product, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 26, 2026 **What do you like best about LoanPro?** I like LoanPro's API-first model and the full access to raw data. I appreciate that we're able to pull any details about the loan from the loan management system in real time via API, which allows us to make better decisions and better serve the customer. **What do you dislike about LoanPro?** I wish there were more out of the box banking reports ready to go and that the accounting didn’t rely on plugs to get accurate balances. Setup and migration has been challenging. **What problems is LoanPro solving and how is that benefiting you?** LoanPro supports our loan servicing and collections for collateralized loans. It provides real-time loan boarding and payment tracking via API, offering accurate data to improve servicing engagements. I like the API-first model and full access to raw data, which helps us make better decisions and serve customers effectively. **Official Response from Landon Lowder:** > Thanks, Heather! Glad our API-first model and real-time data access are working well for you. Your feedback on banking reports and accounting setup is noted, we're always looking to improve those areas. ### 21. Solid, Compliant Platform with Broad Capabilities **Rating:** 4.0/5.0 stars **Reviewed by:** Matt B. | N/A, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** Solid platform with broad capabilities and compliant aware, willing to be fable. **What do you dislike about LoanPro?** Very expensive, and seeming very transaction about everything **What problems is LoanPro solving and how is that benefiting you?** Solid book of record **Official Response from Alyssa Parmelee:** > Solid and compliant is the reputation we're aiming for! We understand your concerns about pricing and will continue to strive to make sure the cost matches the value we deliver. We appreciate you taking the time to share your thoughts. ### 22. Solid Core Functionality for Interest, Schedules, and Billing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** The core functionality just works. Interest accrual, schedule generation, billing statements are all solid. **What do you dislike about LoanPro?** Access controls for our agents can be challenging at times. Balancing between enabling access they need and not giving too much control **What problems is LoanPro solving and how is that benefiting you?** Allowed us to stand up products more quickly. We are launching a line of credit with loanpro faster than if we built it in house. ### 23. The Best Software out there, Backed by Long-Term Confidence **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** It’s the single best LMS software out there and there is a confidence in the knowledge the company is profitable and will be around for years to come. **What do you dislike about LoanPro?** It’s a very busy company with a lot of different initiatives. **What problems is LoanPro solving and how is that benefiting you?** We have high counterparty risk so if a fintech partner uses LoanPro it reduces the risks we have with that partner. **Official Response from Alyssa Parmelee:** > Wow, thank you for this! Knowing our stability is part of how you de-risk a fintech partnership is honestly the best kind of compliment. Glad we could be the platform that gives you one less risk to worry about. ### 24. Innovative, Compliance-Focused Features That Stand Out **Rating:** 4.5/5.0 stars **Reviewed by:** Ed C. | President/CEO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** Innovative features. Focus on compliance. **What do you dislike about LoanPro?** Improved documentation, access to code and extensibility. **What problems is LoanPro solving and how is that benefiting you?** Robust and scalable system of record enabling new product innovation. **Official Response from Jesse Hirschi:** > Ed, thanks for this! Glad the compliance focus is coming through, and it's great that LoanPro is helping you launch new products. Good note on documentation and extensibility too. ### 25. LoanPro’s Agentic Capabilities Drive Smarter, More Efficient Loan Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** LoanPro is a solid loan management system that is investing in agentic capabilities so that customers can realize efficiency gains and make better decisions **What do you dislike about LoanPro?** Would like to be able to easily bring in 3rd party data resulting in servicing workflows **What problems is LoanPro solving and how is that benefiting you?** Enabling great customer experiences for consumers and SMBs through a loan. **Official Response from Alyssa Parmelee:** > Happy to hear the investment in agentic capabilities is translating into real efficiency gains and better decision-making on your end. Your point on easily pulling in third-party data for servicing workflows is a good one, that's helpful as we look at where to expand to further support customer needs. We also love that LoanPro is helping you deliver strong experiences for your consumers and SMBs. Thanks for sharing this! ### 26. Flexible, Highly Configurable Platform That Keeps Improving **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 26, 2026 **What do you like best about LoanPro?** What stands out most is the platform’s flexibility and configurability. The system feels highly adaptable across different lending products and more complex use cases, which makes it a strong fit for growing fintechs and specialty finance companies. I also appreciate seeing them consistently invest in new features that help empower the companies using their software. **What do you dislike about LoanPro?** Because LoanPro is highly robust and configurable, there can be a learning curve during implementation and onboarding. It may take strong internal technical resources to fully leverage everything it can do. Some workflows and configuration options aren’t always intuitive at first, and more advanced customizations can require extra time, planning, and iteration to get right. **What problems is LoanPro solving and how is that benefiting you?** LoanPro we solely use loan pro as our core system of record. Because the platform is highly configurable, we’re able to support our current products while knowing we can introduce new loan products in the future without needing to replace our servicing infrastructure. That flexibility allows us to focus on growth and product expansion with confidence that our core system can support it. **Official Response from Landon Lowder:** > Appreciate you highlighting our continued investment in new features! We know the robust configurability comes with a steeper onboarding process. It's a balance we're actively working to improve. ### 27. Versatile Tool Backed by an Enthusiastic, Helpful Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** It’s versatility. That everyone who works there is excited about their job and willing to jump in and help. **What do you dislike about LoanPro?** Sometimes you have to find a way to make something work, because the root issue isn’t straightforward, so you have to get crafty. **What problems is LoanPro solving and how is that benefiting you?** It’s helping make agent handle time quicker. **Official Response from Alyssa Parmelee:** > Thank you for this! It's great to hear the team's enthusiasm comes through, that willingness to jump in is something we care about a lot. We hear you on having to get creative when the root issue isn't straightforward; that's useful to know as we keep working on making things more intuitive. Glad LoanPro's helping speed up agent handle time! ### 28. Knowledgeable, Easy-to-Work-With LoanPro Team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** The employees we work with at LoanPro are very knowledgeable and easy to work with **What do you dislike about LoanPro?** As a partner I don’t have much visibility into the platform itself but I have no dislikes so far **What problems is LoanPro solving and how is that benefiting you?** As a partner LoanPro is helping us expand into the loan and repayment space **Official Response from Alyssa Parmelee:** > Thank you for your review! It genuinely means a lot to hear the team's knowledge and approachability are standing out, that's exactly the kind of experience we want partners to have. Knowing LoanPro's playing a part in your expansion into the loan and repayment space is exciting, and we appreciate your partnership! ### 29. Flexible Loan Management with API Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** I really like the flexibility that LoanPro offers. Its API connections make my loan management tasks much more efficient and tailored to my needs. **What do you dislike about LoanPro?** I think LoanPro could improve on the resources it offers. **What problems is LoanPro solving and how is that benefiting you?** LoanPro helps with loan management and offers flexibility through API connections. **Official Response from Alyssa Parmelee:** > We love that the API connections are letting you shape LoanPro around your own workflow instead of the other way around, that's exactly the kind of flexibility we're aiming for. We appreciate the note on resources as well we're always looking to keep expanding what's available so tasks get even smoother. Thank you for sharing! ### 30. Dynamic Loan Management with Passionate Support **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie M. | Mid-Market (51-1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 26, 2026 **What do you like best about LoanPro?** I really appreciate LoanPro's automation engine as it helps with servicing loans. The software being built on APIs and making them available makes it very dynamic. Also, the people behind it are passionate about what they are building. They deeply care, listen to their customers, and want to innovate. **What do you dislike about LoanPro?** They are growing quickly so their support staff could use more support. The initial setup was moderately difficult with lots to configure, so you need to think through all of the use cases. **What problems is LoanPro solving and how is that benefiting you?** I use LoanPro to manage and service our loan portfolios. The automation engine is helpful, and its API-driven structure makes the software dynamic and flexible. **Official Response from Landon Lowder:** > Thanks, Stephanie! Really appreciate you calling out our team's passion and commitment to innovation. Your feedback on initial setup complexity and support staffing is valuable, we're investing in both areas to make the experience smoother. ### 31. LoanPro Keeps Evolving and Meeting Our Business Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** Meets the needs of our business. LoanPro continues to invest in technology and keeps improving and evolving. **What do you dislike about LoanPro?** New technology has been glitchy. Turnover of LoanPro team makes it hard to maintain continuity of the relationship. **What problems is LoanPro solving and how is that benefiting you?** Currently scoping out the customer application and origination technology **Official Response from Jesse Hirschi:** > Thank you for the feedback! We're glad the flexibility stands out and that LoanPro is helping modernize your loan management system. We hear you on configurations not always behaving the way you'd expect. That's useful to know, and we're always looking for ways to make outcomes more predictable. Appreciate you sharing! ### 32. Loanpro Feels Like an Extension of Our Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** Loanpro team feels like an extension to my team, when I succeed they succeed **What do you dislike about LoanPro?** Haven’t identified anything yet, Loanpro are supportive when I face a challenge **What problems is LoanPro solving and how is that benefiting you?** Feature ready solution, removing barriers from our business’ imagination of what we want to offer our customers **Official Response from Jesse Hirschi:** > Thank you! Your success is our success, plain and simple. Glad we're there when challenges come up, and excited to see what you build next. ### 33. Simple Navigation and Customizable Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** The UI, navigating is simple. Ability to customize solutions and release new automation as often as needed **What do you dislike about LoanPro?** Some limitations in fields ability to use in rule automation. **What problems is LoanPro solving and how is that benefiting you?** Implement agent walkthroughs which will help limit agent errors and create consistency across processes **Official Response from Jesse Hirschi:** > Thank you for the feedback! We're glad the navigation feels simple and that you can customize and release automation as often as you need. It's great to hear LoanPro is helping your agents work more consistently with fewer errors. We appreciate the note on field availability in rule automation, and we'll keep it in mind as we continue to improve. ### 34. Easy to Use After the Initial Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** Once you get past the initial learning curve, it becomes a very easy platform to use. **What do you dislike about LoanPro?** I’m very content and I haven’t found anything thing I would change right now. **What problems is LoanPro solving and how is that benefiting you?** I don’t have anything right now **Official Response from Jesse Hirschi:** > Really appreciate this, thank you! You're right that LoanPro takes some getting used to at the start, and we're always looking for ways to make that first stretch smoother. Glad it's clicked for you and that you're feeling content. Thanks for sharing your experience! ### 35. Fast, Forward-Thinking Product with a Great Team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** Speed, forward thinking product, and the individual team members are great to work with **What do you dislike about LoanPro?** Limited features in Customer portal for account mgmt, compliance opt-in/enrollment automations, and credit card **What problems is LoanPro solving and how is that benefiting you?** Servicing multiple credit products and automating manual processes ### 36. Clearly Defined API That Aligns Perfectly With Core Services **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** A clearly defined API that aligns well with the product’s core functionality and services. **What do you dislike about LoanPro?** Pricing and volume considerations when a contract involves multiple LoanPro paying partners. **What problems is LoanPro solving and how is that benefiting you?** It offers strong, proven market credibility, supported by its partnership. ### 37. Promising Tech, but Still Learning Our Lending Vertical **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** Tech driven, wants to be better in a forward partnership **What do you dislike about LoanPro?** Seems like LP is new to or was to our lending space and vertical. **What problems is LoanPro solving and how is that benefiting you?** Credit reporting - allows us to report accurately to the bureau’s ### 38. Does it the best **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** Very accommodating and very knowledgeable about the sector **What do you dislike about LoanPro?** High turnover rate in customer support team causes breakdowns **What problems is LoanPro solving and how is that benefiting you?** The landscape is complex, and regulations keep changing. LoanPro handles a lot of the stress. ### 39. Modern, Efficient, and Easy-to-Use Loan Servicing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Monique D. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 26, 2026 **What do you like best about LoanPro?** I like how LoanPro is a modern platform with a lot of efficiencies and ease of use, allowing us to build new products and deliver scalable services efficiently. I can easily make changes, and I appreciate that it continues to have an improvement roadmap. The initial setup was extremely easy for our team. **What do you dislike about LoanPro?** Still needs to support escrow accounts **What problems is LoanPro solving and how is that benefiting you?** LoanPro is a modern platform that provides efficiencies and ease of use for building new products and delivering scalable services. It replaces our old system which was outdated, not scalable, and lacked efficient APIs. **Official Response from Landon Lowder:** > Thanks, Monique! Glad the platform is helping you scale and build new products efficiently. Yes we hear you on escrow accounts. ### 40. Incredible People and a Strong Partner Ecosystem **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** The incredible people involved with the company and the partner ecosystem. **What do you dislike about LoanPro?** I don’t have any dislikes for loan pro at the moment **What problems is LoanPro solving and how is that benefiting you?** Providing loans efficiently and effectively for more customers ### 41. Accessible, Supportive Partner for Banks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** I like how accessible they are to banks that need support. **What do you dislike about LoanPro?** Their product offering is hard to compare to their peers. **What problems is LoanPro solving and how is that benefiting you?** They give me market color on servicing trends. **Official Response from Alyssa Parmelee:** > Thanks for the review! Support shouldn't feel like a maze to get to, and being a partner banks can actually reach when it counts is something we take seriously. Good to hear those trend insights are giving you a real edge. We appreciate you for sharing your feedback with us. ### 42. Innovative Platform for Lenders with a Great Team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** Great platform for lenders and a great team that’s innovating. **What do you dislike about LoanPro?** I wish they had their own embedded payment offering **What problems is LoanPro solving and how is that benefiting you?** It is helping manage loans and collect payments from borrowers. **Official Response from Alyssa Parmelee:** > It's great to hear LoanPro's making loan management and collections easier on your end. Our team works hard to make sure our customers feel supported every step of the way. We appreciate your feedback about the embedded payment offering, and we'll definitely take this into consideration as we keep working to support our customers. ### 43. Customizable and Automated, Yet Configurations Challenge **Rating:** 4.0/5.0 stars **Reviewed by:** Jordan D. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 26, 2026 **What do you like best about LoanPro?** I like LoanPro for its customizable features and the automation it offers. The customization lets us build out exactly what we need for managing our product. The automation ensures consistency and ease of use for our agents. **What do you dislike about LoanPro?** Configuration of certain things can be challenging. Making it easier for new admin users to create configurations. **What problems is LoanPro solving and how is that benefiting you?** LoanPro provides a central place to manage and store customer loan data, execute servicing and collections processes. The customization lets us build exactly what we need, and automation ensures consistency and ease of use for our agents. **Official Response from Landon Lowder:** > Thanks, Jordan! Glad the customization and automation are working well. Your feedback on configuration complexity for new admins is helpful - we're working on it. ### 44. Effortless Loan Management with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Marine A. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 18, 2025 **What do you like best about LoanPro?** I really appreciate the excellent support from LoanPro's development and solutions teams. They are knowledgeable, responsive, and truly collaborative, which made a big difference during our integration and product launch. Having both a robust technology and a strong partner is what we value the most about LoanPro. The initial setup was easy too, as the team was responsive and collaborated with us to ensure everything went smoothly. **What do you dislike about LoanPro?** We haven’t encountered any major issues that negatively impacted our experience. **What problems is LoanPro solving and how is that benefiting you?** LoanPro helps us manage the entire loan life cycle, allowing us to handle complex loan structures, calculations, payments, and schedules accurately. It provides a reliable system of record for loans, enabling us to focus on creating borrower experiences and innovating products with a robust, compliant servicing engine. **Official Response from Landon Lowder:** > Thanks so much, Marine! We're glad our development and solutions teams made your integration smooth. Your feedback about their responsiveness means a lot. Looking forward to continually growing together! ### 45. Great Onboarding and an Open, Flexible Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** The onboarding opportunities and openness of the platform **What do you dislike about LoanPro?** Sometimes hard to get detailed answers to single integration issues **What problems is LoanPro solving and how is that benefiting you?** Open API platform and continued focus on customer and growth ### 46. A Great Team Delivering a Trusted Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** A good team with a good solution. A known quantity **What do you dislike about LoanPro?** Sometimes hard to keep momentum with opportunities **What problems is LoanPro solving and how is that benefiting you?** Connecting us together with common clients that we can improve together ### 47. Powerful Technology for Streamlined Loan Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** The technology and functionality for loan operations **What do you dislike about LoanPro?** There’s not much that i have see.n that i do not like **What problems is LoanPro solving and how is that benefiting you?** Automation for manual processes, putting controls around processes **Official Response from Jesse Hirschi:** > Really appreciate this. Less manual work and tighter controls is what we hope LoanPro does for people, so it's good to hear it's working for you. Thanks for the kind words! ### 48. LoanPro’s Flexible Platform Built for Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** LoanPro takes pride in their product and its flexibility **What do you dislike about LoanPro?** Very configurable but the results are not always expected. **What problems is LoanPro solving and how is that benefiting you?** Modernizing our loan management system **Official Response from Jesse Hirschi:** > Thank you for the feedback! We're glad the flexibility stands out and that LoanPro is helping modernize your loan management system. We hear you on configurations not always behaving the way you'd expect. That's useful to know, and we're always looking for ways to make outcomes more predictable. Appreciate you sharing! ### 49. Great Tech, Strong Culture, and a Profitable Company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Swag:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about LoanPro?** Good tech, profitable company, good culture and people **What do you dislike about LoanPro?** Nothing that I can think of at this time **What problems is LoanPro solving and how is that benefiting you?** Fintech integration and management **Official Response from Jesse Hirschi:** > Thanks for this! Good tech, good people, and staying profitable is a pretty great combo, and I'm glad it shows. Appreciate the 4 stars. ### 50. Highly Configurable and Reliable Loan Management System **Rating:** 5.0/5.0 stars **Reviewed by:** Tom B. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 26, 2026 **What do you like best about LoanPro?** I like that LoanPro is highly configurable and reliable. I also appreciate that we're able to provide a custom loan product and customer experience by using the LoanPro platform. **What do you dislike about LoanPro?** Our LoanPro customer success manager has changed more frequently than we would prefer. **What problems is LoanPro solving and how is that benefiting you?** I use LoanPro for managing a small dollar, short-term consumer lending portfolio. It helps in loan management by providing a highly configurable and reliable system, allowing us to create a custom loan product and customer experience. **Official Response from Landon Lowder:** > Thanks Tom it was great chatting with you at Sundance! Good to hear LoanPro is enabling you to build custom loan products. We hear your feedback on CSM turnover - stability there matters and we're addressing it. ## LoanPro Discussions - [What is online loan management system?](https://www.g2.com/discussions/what-is-online-loan-management-system) - 1 comment - [What does LoanPro do?](https://www.g2.com/discussions/what-does-loanpro-do) - 1 comment - [View LoanPro pricing details and edition comparison](https://www.g2.com/products/loanpro/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-10-03+17%3A12%3A20+-0500&secure%5Bsession_id%5D=59cf45a8-05f4-4491-b1a6-069612ff3527&secure%5Btoken%5D=ff37e71e820cf1e9a593994d3420481ef857e7aa242227fa3cc9e628d92c98f1&format=llm_user) ## LoanPro Features **Additional Functionality** - Activity Tracking - Customizable Reports - Customer Database - Mobile Access - Lead Management - Student Loans - Loan Processing - CRM - Auto Loans - Data Security - Amortization Schedule - Document Management - Activity Dashboard - AI Copilot - Compliance Management - Escrow Management - Transaction History - Multi-Company - Business Loans - Borrower Management - Third-Party Integrations - Workflow Management - Data Import/Export - Electronic Payments - Investor Management - Role-Based Permissions - Contact Management - Digital Signature - Pipeline Management - Automatic Funds Distribution - Loan Portfolio Management - Approval Process Control - Document Storage - Payment Reminders - Mortgages - ACH Payment Processing - Collateral Tracking - Customizable Templates - Audit Trail - Reporting/Analytics - Alerts/Notifications - Credit Reporting - Multi-Currency - PCI Compliance - Payment Collection - API - Accounting - Multi-Channel Communication - Generative AI - Construction Loans **Agentic AI - Loan Origination** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Accounting Integration - Third-Party Integrations **Agentic AI** - Cross-System Integration - Multi-Step Planning - Autonomous Task Execution - Autonomous Task Execution **Additional Functionality** - API - Pipeline Management - Workflow Management - Online Applications - Audit Trail - Payment Collection - Activity Dashboard - Self Service Portal - Status Tracking - Scheduling - Customer Database - Document Storage - Activity Tracking - Data Import/Export - Loan Processing - Cash Flow Management - Risk Management - Dashboard - For Commercial Business - AI Copilot - Financial Analysis - Generative AI - Configurable Workflow - Financial Management - Loan Origination - Customizable Reports - Loan Portfolio Management - Secure Data Storage - ACH Payment Processing - Compliance Management - Client Portal - Document Management - Borrower Management - Credit Check - Risk Assessment - Reporting & Statistics - Lead Management - Real-Time Reporting - CRM - Contact Management - Automated Decisioning/Underwriting - Customizable Branding - Task Management - Loan Management - Rules-Based Workflow - Template Management - Reminders - Client Management - Electronic Signature - Alerts/Notifications - Digital Signature - Task Scheduling - Transaction History - Accounting - Document Templates - Customizable Templates - Approval Process Control - Multi-Company - Electronic Payments - Pricing Management - Customer Management - Communication Management **Reporting & Analytics** - Export Capabilities - Custom Reports - Dashboards & Visualizations **Compliance & Security** - Audit Trails - Role-Based Access Control - KYC/AML Compliance ## Top LoanPro Alternatives - [TurnKey Lender](https://www.g2.com/products/turnkey-lender/reviews) - 4.6/5.0 (30 reviews) - [LendingPad](https://www.g2.com/products/lendingpad/reviews) - 4.7/5.0 (166 reviews) - [CloudBankin](https://www.g2.com/products/cloudbankin/reviews) - 5.0/5.0 (123 reviews)