SyncApps Reviews & Product Details

We were integrating a new system using SyncApps. A total of 3 parties were involved in the process. SyncApps support team was there whenever I needed assistance. Quick to respond. Always willing to jump on a call or share a screen to ensure everything was filled in/checked. Review collected by and hosted on G2.com.

The only thing I think could be improved on was the knowledge base on the systems that SyncApp was linking up. It was not until I reached the top tier of their support that they were able to assist with the other pieces of the integration. If I was able to use SyncApp as the one stop shop for the integrations, I think the process would have been a lot more smooth. Review collected by and hosted on G2.com.

Product customization and support team services Review collected by and hosted on G2.com.

At this time, nothing to say I dislike.. Review collected by and hosted on G2.com.

There are many options for connecting MailChimp to Salesforce, and I have found SyncApps' solution to be the most flexible & easy to use, as well as priced appropriately for nonprofit organizations. Support is incredibly responsive and patient with questions! The in-app guidance is very helpful for getting things set-up. Review collected by and hosted on G2.com.

A few things can be a bit confusing - difficult to understand when field mapping syncs or does not update records, order of operations on syncs. Support team was available to answer my questions though! Review collected by and hosted on G2.com.

Easy to set up to sync with Salesforce and MailChimp with the assistance of the great support team who responds quickly to your emails. I like the ability to "Sync Now" to see if the changes I've made were correct. And the ability to use Marketing Lists in Salesforce allows for multiple groups syncing with just one sync profile. I have been able to set up the addition of contacts to the appropriate Marketing Lists using the Process Builder in Salesforce. Easy to add additional Salesforce orgs to our SyncApps account too. Now have automation for both orgs. Saves so much time and headache! Review collected by and hosted on G2.com.

We have not encountered anything so far that we dislike. Review collected by and hosted on G2.com.

John and Dex and the support team were very prompt when we asked them to help work out how we might set up new profiles between Netsuite and Infusion Soft related to PROJECT records in Netsuite

. send emails to clients whose project is half done

. send emails to clients whose project is completed

At initial request, Project fields and records are not readily available to integrate

John and Dex super helpful on troubleshooting and coming up with solutions to meet our requirement over the course of a short time!!

Also, as we only presently have the 5 profile licence, the team have kindly increased our licence by 2 so we can test the solution before having to committ to the extra fee per month to increase our licence for good.

Thank you very much for this practical and economical approach! Review collected by and hosted on G2.com.

We made an accidental error that meant an email went from infusion soft to some clients that we did not want to go, but the upside of this, is that we will ALL never forget about this step (step 2 of the profile; tags equalling the tags in step 1) , ever again!!! Review collected by and hosted on G2.com.

I like that it's a tool think allows your software to talk to each other. Review collected by and hosted on G2.com.

The customer support is the worse. You aren't able to get free customer support, you can only email them and that obviously takes a while. It one (or more) of the profiles isn't syncing properly it informed you there's an error and a unclear reason why but it doesn't tell you how to fix it so it's more time wasted having to email the support team to ask why, nothing gets resolved quickly. Review collected by and hosted on G2.com.

The Syncapp is seemless integration between our CRM and Email platform. Its very quick and easy to understand app where you can easily setup sync with minimal knowledge about Netsuite Review collected by and hosted on G2.com.

Sometime it seems like CC work in different timezone and to get free review training either we need to stay late in office or come early. but that's worth Review collected by and hosted on G2.com.

Easy use of platform, Simple integration, Hassle free setup, Clarity in reports and Price!

The best thing about syncapps is, it saved us almost 6 hours in a week. We used to manually download and upload datas through CSV, Since cazoomi that time is transferred to do better things.

Use the app without any second thought, This is one of the apps we have ever used and bought. It does the sync perfectly without any problem. No IT person was needed. We set the report in netsuite and added the key accordingly and in matter of minutes all got sorted. Review collected by and hosted on G2.com.

There is nothing as of now as its serving the purpose of why we bought it. Add -ons can be with a certain package. instead of additional purchases. This is the only thing i didnt like obviously :) But other than that you cannot complain any other features on the app. This does the job what we have signed up for.

Another issue was, when credit card got expired, we could have got a courtesy call to let us know that there was problem with the payment, but no calls whatsoever. Only e-mail which went into spam. Review collected by and hosted on G2.com.

Cazoomi's SyncApps linking SalesForce and Constant Contact are a huge, huge help to ensuring the data we want to use for marketing segmentation and outreach are easily managed and in sync between our CRM and email platform. Review collected by and hosted on G2.com.

No downsides at all. The product is great, the level of support is amazing, and the price point can't be beat. Review collected by and hosted on G2.com.

The tech support is fast, efficient, and always helpful. I love working with Clint and Nugroho, and I have even nominated Nugroho for being employee of the week at my very own company! They are always willing to work with us and ask the right kinds of questions to make sure we are implementing the proper solution in the best way possible. Review collected by and hosted on G2.com.

Nothing! Maybe just the time difference, but even being 12 hours apart I still find I get prompt responses while other times I have to wait 12 hours. But not a big deal. They are so helpful when they respond that honestly There is really not to much to dislike at all! If only they would come work FOR us! Review collected by and hosted on G2.com.