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SyncApps Reviews & Product Details

SyncApps® is all about making integrations easy. We're Cazoomi, a team of Salesforce and NetSuite pros who work remotely. We've got 250+ ready-made workflows to help sales and marketing teams boost donations, close deals quicker, and market smarter. Need help figuring out how to keep your Salesforce, NetSuite, and marketing software data in sync? Our 24/7 support team is here to guide you. If you're looking for a solid iPaaS from experts, SyncApps® is the way to go.

Seller

Cazoomi

Discussions

SyncApps Community

Languages Supported

English, Japanese, Chinese (Simplified), Chinese (Traditional)

Overview by

AJ Hernandez

Pricing

Pricing provided by SyncApps.

Free

1 Users Per Month

One Plan

$150.00

1000 Users Per Month

View More Pricing Information

Top-Rated Alternatives

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SyncApps Integrations

(3)

Integration information sourced from real user reviews.

SyncApps Media

Insert your Integration's Information like credentials, requirements, and more using a simple Q&A format that guides you via our AI-assisted SyncNotes.

The Full Sync trues up your automations and removes records that no longer match your segmentation filters.

Bidirectional Field Mapping between your software is key to real-time automation for workflows. Super Simple to set up!

Filter & Segmentation can further automate your bidirectional integration using the workflows you have today set up in your software.

Sync Scheduling can automate your integration to accelerate your sales and marketing data between software.

Bring Sales and Marketing data together using SyncApps.

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Margo G.

Product Manager

Mid-Market (51-1000 emp.)

3/23/2018

"Best support ever"

5/5

What do you like best about SyncApps?

The tech support is fast, efficient, and always helpful. I love working with Clint and Nugroho, and I have even nominated Nugroho for being employee of the week at my very own company! They are always willing to work with us and ask the right kinds of questions to make sure we are implementing the proper solution in the best way possible. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

Nothing! Maybe just the time difference, but even being 12 hours apart I still find I get prompt responses while other times I have to wait 12 hours. But not a big deal. They are so helpful when they respond that honestly There is really not to much to dislike at all! If only they would come work FOR us! Review collected by and hosted on G2.com.

Response from Angelie Abratiguin of SyncApps

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Hi Margo!

Thank you for the nice review, our subscribers love Handshake to Xero and NetSuite a lot! I will ask our CTO to speed up replies too so please reach out to our awesome 27/7 support anytime.

Regards,

Angie

Verified User in Industrial Automation

Small-Business (50 or fewer emp.)

7/19/2019

"Great Service"

5/5

What do you like best about SyncApps?

SyncApps allows our company to integrate data from MailChimp to NetSuite. Our sales team loves it! Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

If you need assistance, all troubleshooting is done over email. There is no way of speaking to a live person. Review collected by and hosted on G2.com.

Response from Angelie Abratiguin of SyncApps

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We are super excited to hear that the platform is able to integrate NetSuite with Mailchimp the way your Sales team needs it today.

We also have listened this year and know that many need a call to work things out so we have initiated a "book us now" feature right from your dashboard to speak with an expert in NetSuite or Mailchimp or any integration you are wanting to connect 24/7.

So we hope in the future if you hit a wall that you reach out to our 24/7 support to book a call since it is 100% free and our experts are around to help out anytime.

Regards,

Angie

Jillian K.

Communications Specialist

Mid-Market (51-1000 emp.)

3/8/2018

"SyncApps: The Good, The Bad, and the Annoying"

5/5

What do you like best about SyncApps?

I like that this has allowed us to have an easier time integrating our CRM solution to our email marketing software and has simplified our workflow for us. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

I dislike that we only have 5 sync profiles. I would like to have more and not have to pay out the butt for it. Additionally, if you do not have admin rights within your CRM solution, it makes it MUCH more difficult to set it up yourself. Review collected by and hosted on G2.com.

Recommendations to others considering SyncApps:

Make sure you have admin rights in SalesForce or it can hold up your process Review collected by and hosted on G2.com.

What problems is SyncApps solving and how is that benefiting you?

It has provided us with a solution to connect our CRM solution to our email marketing solution so we can make sure that our entire database is in communication with us at every turn. Review collected by and hosted on G2.com.

Response from Joanna Mae Abrea of SyncApps

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Hello Jillian,

Thank you for sharing your thoughts with us and we’re happy to know that SyncApps is your chosen solution for your Salesforce to Marketing Automation syncing needs.

We understand that having CRM admin rights is crucial when using SyncApps. However, we highly implement security in the data that you share with us. Thus, SyncApps users with regular rights cannot access your CRM data to prevent data loss and to have better data management.

You are currently subscribed to our Professional Plan which has 5 integrations. You can simply upgrade to our Enterprise Plan for better Sync Profile options plus more features such as real-time syncing available to all integrations.

Again, we highly appreciate your thoughts with us and please do let us know if you hit any snags via our 24/7 support portal.

Best,

Joanna

Verified User in Biotechnology

Small-Business (50 or fewer emp.)

12/6/2018

"Great customer service! "

5/5

What do you like best about SyncApps?

The representative I interacted with, John, was very quick to help me resolve my issue (something that has been causing me a lot of headache and problem). He was quick to answer and very helpful. I was able to resolve my issue on the very first interaction. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

Initally I did have problems with account setup, but at this time, I no longer have any problems. From when I first began using the service, it appears customer service and account support has substantially improved. Review collected by and hosted on G2.com.

Response from Joanna Mae Abrea of SyncApps

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Hello there!

Thank you for sharing your awesome thoughts about SyncApps.

We highly appreciate the honest feedback with regards to our product and especially on support as we aim to deliver the best we can to help you with your integration up to speed.

Just feel free to give us a shout if you need any help with your SyncApps integration.

Best regards,

Joanna

Verified User in Accounting

Small-Business (50 or fewer emp.)

6/26/2019

"Great product, but horrible customer suppport"

3/5

What do you like best about SyncApps?

The program is pretty intuitive and easy to synch platforms. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

If you ever get an error or a failed synch, good luck as customer support isnt free and it takes a long time for them to troubleshoot. Review collected by and hosted on G2.com.

Response from Angelie Abratiguin of SyncApps

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Thanks for the feedback and we are happy to hear that the platform is meeting your needs for integration.

Our Help Center & Email Support is 100% FREE and 24/7 with Live Chat & Phone being scheduled.

Why We Don't Have Instant Phone Support?

SyncApps limits support to online means due to a few reasons, but mostly that integration issues can range from super easy to off the charts hard to solve. Deciding which type via phone or chat is tricky unless we get some much-needed information up front as we might have to involve multiple teams to get you the answers you need.

Not very ideal for instant phone support right.

Online support and scheduled phone calls help keep SyncApps priced for small businesses, nonprofits, to even large enterprises, and keeps our Engineers busy building and maintaining the best iPaaS features for subscribers just like you.

Online support also helps our multiple teams, from Engineering to Tier I, II & III Support, get the details needed to solve a given integration issue. Depending on the severity of the problem, our team will get you to the right resources like our easy to read Help Desk articles, How-To videos, or schedule a call to get your integration questions answered or problems solved so that your organization does not miss a beat integrating your organization’s lifeblood, your data.

I hope in the future if you hit a wall that you reach out to our 24/7 support to help in any way since it is 100% free and we strive to make sure your integration is on track.

Regards,

Angie

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

4/21/2018

"Very useful once you get used to it."

5/5

What do you like best about SyncApps?

I am now able to do use MailChimp as though it fully integrates with NetSuite. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

I wouldn't say SyncApps is very intuitive. I had to talk to Support to get it fully set-up, and it required a phone-in Support session that my company had to pay for. (But it was worth it because the Support team was very knowledgeable and friendly, and they answered all my questions.) Review collected by and hosted on G2.com.

Recommendations to others considering SyncApps:

If there is something you don't understand about the software, just contact Support. They are great and will save you a lot of trouble. It is definitely worth the $50 you have to spend for 30 minutes. Review collected by and hosted on G2.com.

What problems is SyncApps solving and how is that benefiting you?

Without SyncApps we wouldn't be able to integrate our MailChimp and NetSuite accounts. We now can send Automated emails and use the data that we are collecting in NetSuite in MailChimp. Review collected by and hosted on G2.com.

Response from Jan Caguindangan of SyncApps

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Hello! Thank you for the review, The whole team is currently on hand doing their best to make SyncApps a phenomenal point and press integration platform. Your review will help us improve our product more and more each time.

Best,

Jan

Emily F.

Digital Marketing Associate

Mid-Market (51-1000 emp.)

3/9/2018

"SyncApps Makes Your Job Easier"

4/5

What do you like best about SyncApps?

I like that it automatically syncs my CRM and email marketing contacts daily. Once you set it up you're all done. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

If you want to sync more than one contact list you have to pay extra. Other than that SyncApps is great. Review collected by and hosted on G2.com.

Recommendations to others considering SyncApps:

If you want to sync Salesforce or other CRM data to your email management system, this software is the answer! You get the first sync profile for free, so it definitely worth your time to try it out. Review collected by and hosted on G2.com.

What problems is SyncApps solving and how is that benefiting you?

Before I had to manually export data from our CRM (Salesforce) and then import it into Constant Contact, which was very time consuming. The benefit that SyncApps delivers is time savings! Which in turn gives me more time to drive sales instead of managing contacts. Review collected by and hosted on G2.com.

Response from Syd Caguindangan of SyncApps

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Hello Emily,

We are happy to know that you found SyncApps a useful integration for Salesforce to Constant Contact. Our Customer Support Team is available 24/7 to help you if you have any concerns.

Thank you for sharing your experience with us!

Best Regards,

Syd

Haley P.

Small-Business (50 or fewer emp.)

3/14/2018

"Cazoomi Sync App: Salesforce to MailChimp Integration"

4/5

What do you like best about SyncApps?

I love that the Cazoomi sync app allows our MailChimp contact lists to stay up to date with the latest contact information in Salesforce. With Cazoomi's automatic syncing and the option to sync on demand, I know that we'll always have the correct contact lists ready to go in MailChimp when I need them. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

There was a bit of a learning curve to make sure that I understood all of the sync settings, and my team experienced a few instances where our Salesforce instance and the MailChimp lists did not match up (probably due to user error!). Otherwise, the tool has worked well. Review collected by and hosted on G2.com.

Response from Angelie Abratiguin of SyncApps

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That is great to hear Haley!

Please drop us a line if you need to ask us a question or have any enhancement ideas, anytime with our 24/7 Customer Support team.

Regards,

Angie

Joana Iva C.

Project Specialist

Real Estate

Small-Business (50 or fewer emp.)

11/29/2017

"Constant Contact for Salesforce "

5/5

What do you like best about SyncApps?

I like the method to sync my Salesforce contacts and leads easily to Constant Contact individual Lists.

Constant Contact lists are very difficult to sync to Salesforce using manual importing methods. Using Syncapps let myself easily connect the systems to each other and using scheduling I can not have to log back into SyncApps since the integration runs by itself.

Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

The steps in setting up are simple, the first step could be improved to allow me to set up faster. Review collected by and hosted on G2.com.

Recommendations to others considering SyncApps:

Take the trial since if the integration setup is done Syncapps give me 2 extra weeks to try it. 28 days! Review collected by and hosted on G2.com.

What problems is SyncApps solving and how is that benefiting you?

We solved our manual list synchronization and marketing automation list integration to Salesforce issues by using Syncapps. It not only saved my team time each week yet improved the way our process for emailing our customers in a timely manner.

Constant Contact list management takes me a few hours each week needing many list edits. With this integration to Salesforce it is easy to move the data back and forth saving the marketing team many hours.

Major benefit is to see the Constant Contact opens of each client, clicks too and act upon each by our sales people locally. Amazing product! Review collected by and hosted on G2.com.

Response from Jessa Racoma of SyncApps

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Hi Joana,

Thank you for using SyncApps and for the cool review! 🙂 Constant Contact is surely a leader on our platform with Salesforce and glad you are enjoying how much time SyncApps is giving back to you. Please let us know if you’ll encounter any snags as our 24/7 Customer Success Folks are ready to help you along the way.

Best,

Jessa

Verified User in Maritime

Small-Business (50 or fewer emp.)

2/21/2018

"Sync Apps Netsuite to MailChimp"

5/5

What do you like best about SyncApps?

Super Easy to set up and has automatic syncs!

I really liked the helpful notes on the right hand side while I completed the integration

The support documentation was extremely useful Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

Some of the project numbers and tags from Netsuite aren't straightforward but Sync Apps support was very friendly and helpful and was able to fix my problems.

I wish there were more videos of various syncs Review collected by and hosted on G2.com.

Recommendations to others considering SyncApps:

Take the time to read the supporting documentation and things will go smoothly. If you ever have problems don't hesitate to contact support they reply quickly, extremely friendly and go the distance to make sure your problem is resolved. Clint and Nugroho were both extremely helpful! Review collected by and hosted on G2.com.

What problems is SyncApps solving and how is that benefiting you?

I am integrating our CRM with a Marketing Management system through MailChimp. This has been extremely useful as it allows us to properly track our lead sources and finely target our multiple segments Review collected by and hosted on G2.com.

Response from John Michael Manere of SyncApps

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Good day,

John here with the Premier Support.

Thanks for the awesome review on us! I see that you’re loving our integration and we greatly appreciate that.

We’d like to also let you know that our documentation team is hard at work updating our content daily so we appreciate all the awesome ideas here.

Videos on specific integration scenarios are on the way in 2018 as well!

We’re around 24/7 so don’t hesitate to reach out anytime with our Support team.

Cheers,

John