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SyncApps

By Cazoomi

4.2 out of 5 stars

How would you rate your experience with SyncApps?

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SyncApps Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the fantastic 24/7 customer support which enhances their experience with SyncApps and boosts usability. (3 mentions)
Users highlight the ease of use of SyncApps, making it a top-tier choice with excellent support. (2 mentions)
Users value the fantastic customer support from SyncApps, enhancing integration between Salesforce and Mailchimp seamlessly. (2 mentions)
Users value the affordability of SyncApps, especially with discounts for nonprofits enhancing its appeal. (1 mentions)
Users love the easy integrations of SyncApps, enabling seamless communication between Salesforce and Mailchimp. (1 mentions)
Users praise the seamless integrations of SyncApps, appreciating its user-friendliness and outstanding customer support. (1 mentions)
Users report that integration with SugarCRM leads to slow performance, affecting their overall experience with SyncApps. (1 mentions)
Users report that integration with SugarCRM slows down performance, negatively impacting their overall experience with SyncApps. (1 mentions)
Users experience slow performance when integrating SyncApps with SugarCRM, affecting efficiency and productivity. (1 mentions)
Users report that the integration slows processing, negatively impacting overall performance of SyncApps. (1 mentions)
Users experience frustrating syncing issues with SyncApps that lead to longer setup times than expected. (1 mentions)

Top Pros or Advantages of SyncApps

1. Customer Support
Users praise the fantastic 24/7 customer support which enhances their experience with SyncApps and boosts usability.
See 3 mentions

See Related User Reviews

Johnny G.
JG

Johnny G.

Small-Business (50 or fewer emp.)

4.5/5

"Truly one of the best out there"

What do you like about SyncApps?

The sheer flexibility of the system + the easability of use make this app top-tier. They also have an incredible knowledgable and helpful support staf

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Very needed!"

What do you like about SyncApps?

Customer support is fantastic! 24/7 and free!!! And now our Salesforce and Mailchimp clients actually talk to each other in a helpful way! The 25% non

2. Ease of Use
Users highlight the ease of use of SyncApps, making it a top-tier choice with excellent support.
See 2 mentions

See Related User Reviews

Johnny G.
JG

Johnny G.

Small-Business (50 or fewer emp.)

4.5/5

"Truly one of the best out there"

What do you like about SyncApps?

The sheer flexibility of the system + the easability of use make this app top-tier. They also have an incredible knowledgable and helpful support staf

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Excellent and immediate customer support"

What do you like about SyncApps?

Ease of use, Excellent and immediate customer service

3. Helpful
Users value the fantastic customer support from SyncApps, enhancing integration between Salesforce and Mailchimp seamlessly.
See 2 mentions

See Related User Reviews

Johnny G.
JG

Johnny G.

Small-Business (50 or fewer emp.)

4.5/5

"Truly one of the best out there"

What do you like about SyncApps?

The sheer flexibility of the system + the easability of use make this app top-tier. They also have an incredible knowledgable and helpful support staf

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Very needed!"

What do you like about SyncApps?

Customer support is fantastic! 24/7 and free!!! And now our Salesforce and Mailchimp clients actually talk to each other in a helpful way! The 25% non

4. Affordable
Users value the affordability of SyncApps, especially with discounts for nonprofits enhancing its appeal.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Very needed!"

What do you like about SyncApps?

Customer support is fantastic! 24/7 and free!!! And now our Salesforce and Mailchimp clients actually talk to each other in a helpful way! The 25% non

5. Easy Integrations
Users love the easy integrations of SyncApps, enabling seamless communication between Salesforce and Mailchimp.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Very needed!"

What do you like about SyncApps?

Customer support is fantastic! 24/7 and free!!! And now our Salesforce and Mailchimp clients actually talk to each other in a helpful way! The 25% non

6. Integrations
Users praise the seamless integrations of SyncApps, appreciating its user-friendliness and outstanding customer support.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Very needed!"

What do you like about SyncApps?

Customer support is fantastic! 24/7 and free!!! And now our Salesforce and Mailchimp clients actually talk to each other in a helpful way! The 25% non

Top Cons or Disadvantages of SyncApps

1. Integration Issues
Users report that integration with SugarCRM leads to slow performance, affecting their overall experience with SyncApps.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Excellent and immediate customer support"

What do you dislike about SyncApps?

Integration with SugarCRM add on appeared to slow performance

2. Performance Issues
Users report that integration with SugarCRM slows down performance, negatively impacting their overall experience with SyncApps.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Excellent and immediate customer support"

What do you dislike about SyncApps?

Integration with SugarCRM add on appeared to slow performance

3. Slow Performance
Users experience slow performance when integrating SyncApps with SugarCRM, affecting efficiency and productivity.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Excellent and immediate customer support"

What do you dislike about SyncApps?

Integration with SugarCRM add on appeared to slow performance

4. Slow Processing
Users report that the integration slows processing, negatively impacting overall performance of SyncApps.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Excellent and immediate customer support"

What do you dislike about SyncApps?

Integration with SugarCRM add on appeared to slow performance

5. Syncing Issues
Users experience frustrating syncing issues with SyncApps that lead to longer setup times than expected.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Very needed!"

What do you dislike about SyncApps?

It's taken a while for everything to cooperate with SyncApps, longer than I anticipated.

SyncApps Reviews (128)

Reviews

SyncApps Reviews (128)

4.2
128 reviews
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G2 reviews are authentic and verified.
Johnny G.
JG
Small-Business (50 or fewer emp.)
"Truly one of the best out there"
What do you like best about SyncApps?

The sheer flexibility of the system + the easability of use make this app top-tier. They also have an incredible knowledgable and helpful support staff. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

There is so much flexibility that it can seem overwhelming at first. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Very needed!"
What do you like best about SyncApps?

Customer support is fantastic! 24/7 and free!!! And now our Salesforce and Mailchimp clients actually talk to each other in a helpful way! The 25% nonprofit discount is also greatly appreciated. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

It's taken a while for everything to cooperate with SyncApps, longer than I anticipated. Review collected by and hosted on G2.com.

JL
Small-Business (50 or fewer emp.)
"Seamless Integration for our Cause"
What do you like best about SyncApps?

At the Fisher Center for Alzheimer's Research Foundation, we rely heavily on maintaining smooth communication with our subscribers and supporters. SyncApps has been instrumental in streamlining our data synchronization between Salesforce and Constant Contact, it was very easy to set up. The platform's user-friendly interface, reliable data transfer, and error-handling capabilities. Even if there may be errors that may arrise, their support team is willing and confident to help. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

Though SyncApps serves us remarkably well, we did face some customizations that we needed help with from SyncApps. But as stated before their support team is on top of everything. Once past this hurdle, its benefits have far outweighed this minor inconvenience. Review collected by and hosted on G2.com.

JH
Small-Business (50 or fewer emp.)
"Amazing Support, Great Technical Product"
What do you like best about SyncApps?

It's incredibly easy to use and implement, and very secure. The customer support team is amazing, friendly, and helpful. The owner himself got on an intro call with us. Very kind people. The features are plentiful, works wonders integrating between NetSuite and Mailchimp. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

No downsides. The product is fantastic. :) Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market (51-1000 emp.)
"User-friendly, seamless integration with Salesforce"
What do you like best about SyncApps?

We rely heavily on reliable data to ensure smooth and accurate communication with our alumni and supporters. Where we were once using numerous programs and processes to facilitate these connections, SyncApps has allowed us to efficiently consolidate and streamline our data synchronization between Salesforce and MailChimp. The platform has a user-friendly interface that allows even non-tech savvy users to utilize it, and we have been impressed with the reliable data transfer, error-handling, and immediate sync options that allow us to pivot as needed and support our ever-changing communications needs. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

As a small nonprofit, the cost can be a bit of a hurdle. However, the nonprofit discount helps a bit, and at this time, the benefits outweigh any other issues. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market (51-1000 emp.)
"Excellent and immediate customer support"
What do you like best about SyncApps?

Ease of use, Excellent and immediate customer service Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

Integration with SugarCRM add on appeared to slow performance Review collected by and hosted on G2.com.

Jorge R.
JR
Vice President Operations
Mid-Market (51-1000 emp.)
"Great platform, great support"
What do you like best about SyncApps?

Their platform just works, and their support is outstanding.

Pricing is sensible. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

I can't think of any cons since we started. Review collected by and hosted on G2.com.

Jody S.
JS
IT Manager
Small-Business (50 or fewer emp.)
"SyncApps by Cazoomi is an awesome easy to use API integrator we use between NetSuite and Active"
What do you like best about SyncApps?

SImple to setup and use for a novice IT group. We are a small mom-and-pop shop and can do just enough in computers to get ourselves into trouble. So something as simple as this helps us grow our company. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

We want to do more, but there isn't time to learn and take our API to connect to the next level. This issue isn't an issue with the product as much as we need to have more training. Review collected by and hosted on G2.com.

Ricardo T.
RT
President + Science Officer
Enterprise (> 1000 emp.)
"Great product, top-tier support, lightning-fast response times... Love it!"
What do you like best about SyncApps?

We picked SyncApps because it was the only connector that would support Dynamics CRM on-premise, and we needed a solid integration between CRM and ActiveSync.

Technical support (that's you, John ;-) ), both pre- and post-sales is sterling. It is the best we ever had with any partner vendor. Kudos! Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

The basic product is free, which is cool. However, after you throw in all the must-haves and nice-to-haves, the subscription can quickly cost a fortune. Review collected by and hosted on G2.com.

Response from Angelie Abratiguin of SyncApps

Thank you for the great review Ricardo!

It’s really good to hear that our 365 on-premise integration is saving your team tons of time.

If you hit any snags moving forward just give a shout to our 24/7 support team.

Regards,

Angie

JF
Operations Manager
Mid-Market (51-1000 emp.)
"So far so great."
What do you like best about SyncApps?

LOVE that the features are separated into a variety of add-ons. I've worked with a variety of competitors, and generally speaking they have an all-or-nothing or have a few add-ons that do very little. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

Set up is time consuming, but that is less of a knock on this product and more related to how our processes is set up. Review collected by and hosted on G2.com.

Response from Angelie Abratiguin of SyncApps

Thank you for an awesome review.

Happy to see your company is enjoying the benefits of our seamless integration of Constant Contact for Salesforce.

If you hit any snags, just give a shout to our 24/7 support team 24/7 as we're around!

Regards,

Angie