--- title: SyncApps Reviews meta_title: 'SyncApps Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 129 reviews by the users' company size, role or industry to find out how SyncApps works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 129 scale: '5' date_modified: '2026-08-07' parent_category: name: Cloud Data Integration url: https://www.g2.com/categories/cloud-data-integration --- # SyncApps Reviews **Vendor:** Cazoomi **Category:** [iPaaS Software](https://www.g2.com/categories/ipaas) **Average Rating:** 4.2/5.0 **Total Reviews:** 129 ## About SyncApps SyncApps® is all about making integrations easy. We're Cazoomi, a team of Salesforce and NetSuite pros who work remotely. We've got 250+ ready-made workflows to help sales and marketing teams boost donations, close deals quicker, and market smarter. Need help figuring out how to keep your Salesforce, NetSuite, and marketing software data in sync? Our 24/7 support team is here to guide you. If you're looking for a solid iPaaS from experts, SyncApps® is the way to go. ## SyncApps Pros & Cons **What users like:** - Users praise the **responsive and helpful customer support** of SyncApps, enhancing their overall experience with the product. (2 reviews) - Users find SyncApps' interface to be remarkably **easy to use** , making integrations quick and hassle-free. (2 reviews) - Users appreciate the **easy and straightforward integrations** of SyncApps, enhancing their overall experience with the product. (1 reviews) - Users appreciate the **easy integrations** with SyncApps, highlighting the smooth setup and excellent support team. (1 reviews) - Users find SyncApps to offer **easy learning** , with a smooth setup and an outstanding support team. (1 reviews) - Easy Setup (1 reviews) - Users commend the **sheer flexibility** of SyncApps, appreciating its ease of use and exceptional support. (1 reviews) - Users value the **helpful support staff** of SyncApps, enhancing their experience with quick and knowledgeable assistance. (1 reviews) - Implementation Ease (1 reviews) - Integrations (1 reviews) ## SyncApps Reviews ### 1. Great product, but horrible customer suppport **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2019 **What do you like best about SyncApps?** The program is pretty intuitive and easy to synch platforms. **What do you dislike about SyncApps?** If you ever get an error or a failed synch, good luck as customer support isnt free and it takes a long time for them to troubleshoot. **What problems is SyncApps solving and how is that benefiting you?** synching our CRM to our Marketing Automation is great and very helpful. **Official Response from Angelie Abratiguin:** > Thanks for the feedback and we are happy to hear that the platform is meeting your needs for integration. Our Help Center & Email Support is 100% FREE and 24/7 with Live Chat & Phone being scheduled. Why We Don't Have Instant Phone Support? SyncApps limits support to online means due to a few reasons, but mostly that integration issues can range from super easy to off the charts hard to solve. Deciding which type via phone or chat is tricky unless we get some much-needed information up front as we might have to involve multiple teams to get you the answers you need. Not very ideal for instant phone support right. Online support and scheduled phone calls help keep SyncApps priced for small businesses, nonprofits, to even large enterprises, and keeps our Engineers busy building and maintaining the best iPaaS features for subscribers just like you. Online support also helps our multiple teams, from Engineering to Tier I, II & III Support, get the details needed to solve a given integration issue. Depending on the severity of the problem, our team will get you to the right resources like our easy to read Help Desk articles, How-To videos, or schedule a call to get your integration questions answered or problems solved so that your organization does not miss a beat integrating your organization’s lifeblood, your data. I hope in the future if you hit a wall that you reach out to our 24/7 support to help in any way since it is 100% free and we strive to make sure your integration is on track. Regards, Angie ### 2. Not the best customer service **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2018 **What do you like best about SyncApps?** Intuitive mapping for the integration. I can troubleshoot on my own **What do you dislike about SyncApps?** Customer service was not helpful when the product was not working for over a month. They wouldn't offer suggestions to resolve the issue. I had to work on my own to figure it out. It wasn't until i sent a frustrated and upset email that they offered a solution **What problems is SyncApps solving and how is that benefiting you?** integration from Handshake to Netsuite **Official Response from Syd Caguindangan:** > Hi, Thank you for sharing a great review and glad to know that our point and press platfom was helpful for you. Our support people are always keen to our subscriber's needs and work closely with our development team to be able to provide a solution and a quality service to our subscribers. Our 24/7 customer support is always ready to assist you with your integration needs, so please feel free to reach out to us anytime if you need assistance. Thanks, Syd ### 3. Sync Apps has helped us communicate between platforms but it is a bit of a process **Rating:** 3.0/5.0 stars **Reviewed by:** Haley A. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2018 **What do you like best about SyncApps?** That it allows salesforce and mail chimp to communicate **What do you dislike about SyncApps?** That it is an extra step in the process and a bit time consuming **What problems is SyncApps solving and how is that benefiting you?** We are able to link our accounts on two different platforms. It works with many other platforms besides just mail chimp and salesforce ### 4. NetSuite and ZenDesk **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2018 **What do you like best about SyncApps?** It provides some sync functionality between ZenDesk and NetSuite. **What do you dislike about SyncApps?** There is a lot of additional details we would like to sync, but it is not possible to do. **What problems is SyncApps solving and how is that benefiting you?** Sync data between ZenDesk and NetSuite. **Official Response from Angelie Abratiguin:** > Thanks so much for the review and happy to hear all the feedback on how the integration is going. Stay tuned for our summer release which you'll love I hope. Let our 24/7 support team know as we would love to hear about the additional details you want to sync as these are certainly doable! Cheers, Angie ### 5. Glitchy but it gets the job done **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2017 **What do you like best about SyncApps?** The program is effective and I appreciate the walk through of each page telling you how to link each marketing campaign. **What do you dislike about SyncApps?** Having to link individual campaign, even from the same CRM base is kind of annoying. I feel like there should be some autofills -- like which CRM you're logging into -- since those are going to be constants for each user. Remembering which drop down is what every single time is time consuming. And if you miss one, you have to start all over. **Recommendations to others considering SyncApps:** Make sure you have a screengrab or a write up of which drop downs apply to your company so that other users are aware of the necessary contigencies for each marketing list. Without that information, it's nearly impossible to use and SyncApps doesn't do a good job of explaining it. **What problems is SyncApps solving and how is that benefiting you?** Auto-importing marketing campaigns into our Constant Contact **Official Response from Jessa Racoma:** > Hi! So glad you are with us at SyncApps! We are working on some new UI enhancements for 2018 so stay tuned to our Product Update Blog here https://www.cazoomi.com/blog/ in the coming months. Thanks again for subscribing and hit our 24/7 Customer Success team up anytime you hit a snag. Best, Jessa ### 6. Very difficult to configue - our IT department can't even figure it out **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2018 **What do you like best about SyncApps?** haven't been able to use it yet - not as advertiosed **What do you dislike about SyncApps?** pretty much everything about it so far- we have been unable to implemetn **Recommendations to others considering SyncApps:** don't **What problems is SyncApps solving and how is that benefiting you?** no benefits - jsut problems ### 7. Cazoomi and Constant Contact and Salesforce **Rating:** 3.0/5.0 stars **Reviewed by:** Lauri L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2018 **What do you like best about SyncApps?** The integration of Constant Contact to Salesforce **What do you dislike about SyncApps?** Unclear description of the sync app before I signed on **What problems is SyncApps solving and how is that benefiting you?** Can't have a unique area in Salesforce to show activity history **Official Response from Syd Caguindangan:** > Great review and thank you! That's awesome to hear and in Salesforce, the Activity History comes into Salesforce based on their API so there's not much we can do about that, however, if you'd like to set up a demo with us, feel free to book a call here 24/7. https://syncapps.cazoomi.com/services Cheers, Syd ### 8. App review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2018 **What do you like best about SyncApps?** It worked as advertised - we were happy with the basic performance **What do you dislike about SyncApps?** We had to reach out to constant contact to figure a few things out **What problems is SyncApps solving and how is that benefiting you?** need to integrate Salesforce with Contant Contact **Official Response from Angelie Abratiguin:** > That is awesome to hear! Constant Contact for Salesforce is such a deep integration so do please drop us a line if you need to ask us a question or have any enhancement ideas, anytime with our 24/7 Customer Support team. Regards, Angie ### 9. Works ok but not intuitive **Rating:** 3.0/5.0 stars **Reviewed by:** Marina S. | Program Coordinator, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2017 **What do you like best about SyncApps?** Allows syncing of Salesforce and Mailchimp **What do you dislike about SyncApps?** Documentation is poorly organized and difficult to understand, leading to confusion about what the many different options actually do. Does not have a workable solution for tracking MailChimp clicks and opens in Salesforce, as it creates duplicate SF campaigns. **What problems is SyncApps solving and how is that benefiting you?** SyncApps allows us to sync contacts between MailChimp and Salesforce and be confident that donor communication preferences ar accurate. **Official Response from Joshua Paylaga:** > Hi Marina, Thanks for taking the time to provide feedback and we truly apologize for the inconvenience you have experienced. When our subscribers get confused about an option they encounter when setting up a Sync Profile, they can hover the mouse on the "i" icon beside it or tap it on mobile and our SyncNotes will slide from the right side of the browser to give more details and instructions about an option. When Syncing Salesforce Campaigns from MailChimp (or other email providers), it is best practice to create a duplicate Salesforce Campaign because we Sync a Campaign to a list within an email provider and from that list you can send many Campaigns so it is not feasible to Sync back Campaign data to one Salesforce Campaign. That is why we create a Salesforce Campaign for each Email Campaign to differentiate between "Salesforce Campaign as List" and "Salesforce Campaign to store metrics from the email provider". I hope that helps to clarify how it works and thanks for using SyncApps! Thank you, Joshua Paylaga ### 10. Decent **Rating:** 3.0/5.0 stars **Reviewed by:** Lindsey A. | Business Owner, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2017 **What do you like best about SyncApps?** The idea of it. I like the idea of Cazoomi but it's doesn't quote work for me. **What do you dislike about SyncApps?** Bad support. Not enough documentation that's easy to read. **Recommendations to others considering SyncApps:** Don't bother trying to do it yourself. Find someone to implement for you. **What problems is SyncApps solving and how is that benefiting you?** MBO > IFS. **Official Response from Joshua Paylaga:** > Hi Lindsey, Thanks for taking the time to provide feedback and we are truly sorry for the inconvenience that you have experienced with our product and we'll strive more to make our documentation better. To make sure our subscribers setup their Sync Profiles correctly, we now offer free Sync Profile review. To avail, please go to our website (https://www.cazoomi.com/), click on "Get Started" button and select "Schedule a Sync Profile Review!" below the pop-up and our Support Team will accomodate. Thank you, Joshua Paylaga ### 11. Great product- does it work **Rating:** 3.0/5.0 stars **Reviewed by:** Annie A. | Marketing and Communications Coordinator, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2017 **What do you like best about SyncApps?** I need the frequent updates to my many segments for emails. Setting it up and forgetting is good. **What do you dislike about SyncApps?** I don't know if it's working! I'd appreciate emails telling me how many new emails have been updated and into which lists the have been updated. I would be extremely impressed with this product and recommend highly if I had that. **What problems is SyncApps solving and how is that benefiting you?** Email updated into segments. **Official Response from Jessa Racoma:** > Hi Annie, Thanks for subscribing Annie and for the feedback on daily reports emails around the statistics for synced records. In Settings of every SyncApps account, we provide sync alerts for errors on a daily basis or as granular as per record error in real time. To build upon this feature we will be also adding a Sync Details Reports digest email to meet requirements such as yours for more granular daily email reports. While our product folks are busy rolling this enhancement out feel free to visit the Sync Details Page of any Sync Profile to get individual reports with these exact same statistics on an individual basis. Thanks again for subscribing and expect Daily Reports Digest email enhancement to be rolled out in the coming weeks. Best, Jessa ## SyncApps Discussions - [Can SyncApps by Cazoomi help me with custom integrations too?](https://www.g2.com/discussions/syncapps-setup) - 1 comment, 2 upvotes - [Can I upgrade, downgrade or change my SyncApps plan at any time?](https://www.g2.com/discussions/update-subscriptions) - 1 comment, 1 upvote - [How safe is my data?](https://www.g2.com/discussions/security-65415100-8e96-46da-85ee-7b6e0acbb2d0) - 1 comment, 1 upvote - [How does the free trial work?](https://www.g2.com/discussions/free-trial-79e75014-51d7-4014-ab29-7e55577f1b5e) - 1 comment, 1 upvote - [What is a Sync Profile?](https://www.g2.com/discussions/sync-profile) - 1 comment, 1 upvote - [View SyncApps pricing details and edition comparison](https://www.g2.com/products/syncapps/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+16%3A13%3A58+-0500&secure%5Bsession_id%5D=e04d85f5-50a2-4e59-8df1-d41f7f72de2f&secure%5Btoken%5D=b113cfe983f6d1f6ef49990da279cf67ef9904aa3ef0ce2aee55eb5759497cc5&format=llm_user) ## SyncApps Integrations - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) ## SyncApps Features **Development ** - Real-Time Integration - API Designer - Flow Designer - Pre-Built Connectors - Custom Connectors - Reusable connectors - Multi - tenant architecture - Data Connectors - QuickBooks Integration - Active Directory Integration - Cloud Data Integration - ERP integration - Third-Party Integrations - Social Media Integration - Accounting Integration - Website Integration **Development ** - Pre-built Connectors - Custom Connectors **Management ** - Monitoring & Notification - Routing And Orchestration - Data Mapping - Data Transformation - Data Management - Document Management - Workflow Management - Application Management - Transaction Management - Metadata Management - Integrations Management - Data Storage Management - User Management - Payroll Management - Email Management - Integration Management - Help Desk Management - HR Management - eCommerce Management - Sales Management - Real-Time Monitoring - Real-Time Notifications **Management ** - Reporting and Analytics - Data Mapping **Security** - Data Encryption - Security Standards - Communication Protocol - SSL Security **Integration Options** - ERP Systems - Accounting Systems - CRM and Marketing Automation Systems - EDI **Integration Options** - Data Virtualization - Managed File Transfers - Big Data Processing - EDI - Real-Time Data - Data Capture and Transfer **Deployment ** - Hybrid - Cloud to Cloud **Additional Functionality** - Real-Time Updates - Search/Filter - Reporting/Analytics - Data Warehouse - Data Import/Export - ETL - Generative AI - Data Visualization - Access Controls/Permissions - Database Support - Alerts/Escalation - Event Logs - Dashboard - Data Synchronization - Monitoring - Widgets - Real-Time Reporting - API - Multiple Data Sources - Activity Tracking - Drag & Drop - Automated Scheduling - Configurable Workflow - Data Aggregation and Publishing - Data Extraction - Mobile Access - AI Copilot - Web Services - Real-Time Analytics - SMS Messaging - Point of Sale (POS) - CRM - Dashboard Creation - Activity Dashboard - Event Tracking - AI/Machine Learning - Data Quality Control - Accounting - Ad hoc Reporting ## Top SyncApps Alternatives - [Zapier](https://www.g2.com/products/zapier/reviews) - 4.5/5.0 (2,062 reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - 4.5/5.0 (562 reviews) - [Boomi](https://www.g2.com/products/boomi/reviews) - 4.4/5.0 (455 reviews)