SuperOffice CRM Pricing Overview

SuperOffice CRM is a simple, well-structured system that’s easy to use. It provides a clear overview and makes it possible for a sales or business organization to capture, store, and access everything they need about both prospects and customers in one place. The drag-and-drop interface saves me hours each week. To be able to create your own Word templates and saving them on each prospect/customer, that also fetches prices and allowes you to set clear limits on the discounts sales teams can give. Possibility to insert fields you are in need of for each business and put it in a dashboard i most helpful.

For me, the biggest advantage is having a sharp and efficient system for managing both prospects and existing customers. It helps keep things organized and supports a more effective way of working. Review collected by and hosted on G2.com.

Based on my experience, I have nothing negative to say. As with any system, it’s a case of ‘garbage in, garbage out’—everyone needs to use it consistently and follow the company’s defined structure to get the best results.

I have tried most of the major systems, such as HubSpot CRM, Upsales CRM, Salesforce, Lime CRM, etc., and for me, SuperOffice CRM is the one that beats them all. Review collected by and hosted on G2.com.

Customizability is a clear strength. The system is highly configurable to match our specific needs and ways of working, which makes it easy to tailor the solution accordingly. This flexibility also allows us to continuously adjust and optimize the system as our business evolves, while still maintaining full control over how processes, fields, and functionalities are set up.

The interface feels modern, intuitive, and user-friendly. Navigation is logical, and it’s easy to get a clear overview of both customer data and ongoing activities, for example through Dashboards.

Support is consistently high quality, with cases handled promptly and efficiently.

The documentation in Docs is another major advantage and often proves very helpful. It’s well structured, clear, and easy to access, which makes it simple to find answers and guidance for both basic and more advanced features. Overall, this supports both the implementation phase and day-to-day operations. Review collected by and hosted on G2.com.

The pricing and licensing structure is a drawback.

Another limitation is the lack of a more advanced company structure within the Company tab. Being able to work with a parent company and link underlying entities—such as departments and local offices—would greatly improve both the overall overview and day-to-day administration for multi-level organizations. As it stands, alternative workarounds are often necessary, and they tend to be time-consuming and less efficient.

There are also some functional limitations, for example related to MailLink that affect workflow efficiency. Review collected by and hosted on G2.com.