SuperOffice CRM Reviews & Product Details

SuperOffice is a leading European CRM provider, guided by our mission to be Europe’s most loved CRM. We help growing businesses build valuable, effortless customer relationships with our award-winning CRM platform for sales, marketing and customer service. Tailored specifically for B2B professionals, SuperOffice equips organizations with the necessary tools and insights to effectively understand and respond to customer needs. Available on both desktop and mobile platforms, this CRM solution streamlines the customer journey, enhances personalized communication, and ultimately boosts customer satisfaction, regardless of location. SuperOffice CRM is particularly beneficial for sales teams, marketing departments, and customer service representatives. These professionals require a centralized platform to manage interactions and data, making SuperOffice an ideal choice for organizations aiming to improve productivity and prioritize customer engagement. The software supports a wide range of use cases, including tracking sales leads, managing marketing campaigns, providing customer support, and analyzing customer feedback, making it an essential tool for any organization focused on a customer-centric approach. Key features of SuperOffice CRM include robust contact management, sales automation, and advanced reporting capabilities. The contact management system allows users to efficiently store and organize customer information, ensuring easy access to crucial data when needed. Sales automation tools streamline the sales process by automating repetitive tasks, enabling sales professionals to concentrate on relationship-building rather than administrative duties. Additionally, the reporting features deliver valuable insights into customer behavior and sales performance, empowering teams to make informed, data-driven decisions. The Board view feature allows sales representatives and managers to maintain an overview of all sales activities, facilitating quicker sales cycles. For marketers, SuperOffice CRM enhances the customer journey through automated lead management and workflows, utilizing smart triggers to optimize marketing efforts. The platform also supports AI-powered content creation, enabling users to generate personalized images, copy, and calls-to-action (CTAs). This capability allows marketers to strengthen relationships and maintain effective communication at every customer touchpoint. Service teams can leverage SuperOffice CRM to provide efficient and consistent support by unifying customer information and interaction history. The organized request management system categorizes inquiries clearly, speeding up response times. Features such as autoreplies and response templates further enhance communication efficiency, while built-in reporting and analytics offer insights to continuously improve service quality. SuperOffice CRM stands out as a versatile and powerful tool that addresses the diverse needs of businesses looking to enhance their customer relationships.

Seller

SuperOffice AS

Discussions

SuperOffice CRM Community

Languages Supported

Danish, German, English, Finnish, Dutch, Norwegian, Swedish

Solution Type

All-in-One

Overview by

Trine Andreassen

Pricing

Pricing provided by SuperOffice CRM.

Starter

€45.00

1 User Per Month

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SuperOffice CRM Integrations

(34)

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Marije R.

2/17/2026

"Effortlessly Customizable and User-Friendly CRM"

4.5/5

What do you like best about SuperOffice CRM?

I use SuperOffice CRM to record all of our customer information, including all the contact moments and visits, and it integrates with ValidSign for sending contracts. I like having all the info in one place, providing a good overview, which is especially beneficial for account managers as they can find all about their clients in one place. I find it easy to use, and I appreciate that I can edit it to our liking, so we only record the information we need without unnecessary fields. We also add dashboards as needed. I wasn't around for the initial setup, but every other update was perfect, with help available when needed and workshops to start with new features. Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

Nothing Review collected by and hosted on G2.com.

What problems is SuperOffice CRM solving and how is that benefiting you?

I use SuperOffice CRM to record all our customer information and contact moments. It provides a centralized place for data, giving a good overview. Our account managers can find all client details easily. The editing options ensure we only record needed information, avoiding unnecessary fields. Review collected by and hosted on G2.com.

Verified User

Mid-Market (51-1000 emp.)

10/7/2026

"Efficient Customer Interactions, Need for Process Improvement"

3.5/5

What do you like best about SuperOffice CRM?

SuperOffice is a European product. Short communication paths to the account manager. Additionally, our needs were addressed, which motivates us to further expand the system. From feedback, I know that the presentation and functionality of SuperOffice are popular. Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

I can't say anything about it as I am not a user. Review collected by and hosted on G2.com.

Nicole A.

Senior CRM Manager - Kunden- und Seminarmanagement

Mid-Market (51-1000 emp.)

6/25/2026

"Easily understandable platform with strong Outlook and app integrations"

4.5/5

What do you like best about SuperOffice CRM?

Easy-to-understand platform, even for admins. App for Outlook as well as links to other apps and systems. Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

Translation problems - Meaning of the German words into English and Norwegian. The main fields cannot be marked as mandatory fields by the ADMIN. Review collected by and hosted on G2.com.

Martin E.

Vertriebsleiter und Key Account Manager

Small-Business (50 or fewer emp.)

2/10/2026

"Incredibly powerful CRM – everything we wish for"

5/5

What do you like best about SuperOffice CRM?

It is incredible what the CRM system can do. For this reason, I find it difficult to summarize everything. I like everything. The system can do a lot, it is as good as the programmer. We had many ideas that Klaus Feierlein (many thanks Klaus) implemented for us. It is very important to have practical experience, which Klaus definitely has. Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

Had to think for a long time about what I don't like. Perhaps the overview of email communication could be made a bit clearer. However, no deduction of points for me. Review collected by and hosted on G2.com.

What problems is SuperOffice CRM solving and how is that benefiting you?

I have almost everything at a glance, like customer data, sales, contact information. Overview of the projects. It's very easy to find all the important information that I can share with my team at any time, or that anyone can view. In our sales department, it is very important that everyone can quickly get an overview of which partner we are handling a given project with. This was not possible before and supports us greatly. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

2/5/2026

"Complete, Customizable CRM with Easy Navigation and Fast, Helpful Support"

4.5/5

What do you like best about SuperOffice CRM?

You have the complete CRM within one systems (sales, service and marketing) and you can collaborate throughout the whole company between departments. It's very easy to understand and navigate. One of the best parts is that you can customize from your needs in terms of fields and terminology and even add custom objects like contracts. Also, the support is very quick and helpful every time! Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

All the addons are very helpful, but for us as a customer all addons through other companies needs to undertake a new onboarding/sourcing procedure which is very time consuming for us. It would have been easier to have it included in the SO-product where you can tick which extra services you want/need and not having to sign the agreement with an external company. Review collected by and hosted on G2.com.

What problems is SuperOffice CRM solving and how is that benefiting you?

* Structure of sales process - easy overview to see exactly where in the process the sales is, easy follow up and keep track of actions needed

* Enable us to have one stop shop concept for our customers and suppliers just using one e-mail address for all kinds of questions. Has been very appreciated by customers. Review collected by and hosted on G2.com.

Niklas H.

Small-Business (50 or fewer emp.)

3/31/2026

"Essential CRM with Room for Customizable Reports"

4.5/5

What do you like best about SuperOffice CRM?

I like the possibilities to create an information database containing really useful information for our organization, not just customers. I also appreciate the accessibility to information, which different parts of the organization can use for their own responsibilities. Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

I would like to have some improved possibilities to export data to other formats, for example, if I would like to create a quality report. It would be great to be able to tailor reports. It would be good to be able to create your own templates and reports. Review collected by and hosted on G2.com.

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

9/8/2026

"Strong Sales Support and ProA Integration, but AI and Customizations Need Improvement"

3/5

What do you like best about SuperOffice CRM?

The support for employees, especially in the sales area, was very good. Another plus is the integration of ProA. Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

Very rudimentary AI functions. The route planner should be included as standard. Somewhat limited in terms of individual customizations. Review collected by and hosted on G2.com.

Response from Ragnhild Sheehan of SuperOffice CRM

edit

We're glad to hear that you like our sales support and ProA integration. We are continuously working to improve our AI functions - in fact, we will be launching several powerful AI capabilities in the near future - so keep an eye out for that! We hope you will appreciate it. Thank you for your feedback.

vincent v.

Mid-Market (51-1000 emp.)

10/8/2026

"Intuitive interaction and logical layout"

5/5

What do you like best about SuperOffice CRM?

Intuitive interaction with the operator. Logical layout Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

New button is small could be more prominent in screen Review collected by and hosted on G2.com.

Verified User in E-Learning

Small-Business (50 or fewer emp.)

5/19/2026

"Well-Connected Service Module That Boosts Collaboration Across Teams"

4/5

What do you like best about SuperOffice CRM?

How the service module is well connected with the other modules - making it so that customer service and customer coaches/CSM and sales can collaborate more easily. Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

There are a lot of powerful functions - but they are mostly tied to having your own delevoper and maintaining solutions yourself, or paying for consultants. Review collected by and hosted on G2.com.

Maria H.

Teamlead BI & CRM

Mid-Market (51-1000 emp.)

6/18/2026

"Fast, Helpful Free Support Every Time"

4/5

What do you like best about SuperOffice CRM?

The free support that are always very fast to answer and help out! Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

Can not think of anything that I dislike Review collected by and hosted on G2.com.

Response from Ragnhild Sheehan of SuperOffice CRM

edit

We're thrilled to hear that you find our free support fast and helpful! Our team works hard to provide top-notch assistance to all our customers. Thank you for your review!