--- title: SuperOffice CRM Reviews meta_title: 'SuperOffice CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 177 reviews by the users' company size, role or industry to find out how SuperOffice CRM works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 177 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # SuperOffice CRM Reviews **Vendor:** SuperOffice AS **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.4/5.0 **Total Reviews:** 177 ## About SuperOffice CRM SuperOffice is a leading European CRM provider, guided by our mission to be Europe’s most loved CRM. We help growing businesses build valuable, effortless customer relationships with our award-winning CRM platform for sales, marketing and customer service. Tailored specifically for B2B professionals, SuperOffice equips organizations with the necessary tools and insights to effectively understand and respond to customer needs. Available on both desktop and mobile platforms, this CRM solution streamlines the customer journey, enhances personalized communication, and ultimately boosts customer satisfaction, regardless of location. SuperOffice CRM is particularly beneficial for sales teams, marketing departments, and customer service representatives. These professionals require a centralized platform to manage interactions and data, making SuperOffice an ideal choice for organizations aiming to improve productivity and prioritize customer engagement. The software supports a wide range of use cases, including tracking sales leads, managing marketing campaigns, providing customer support, and analyzing customer feedback, making it an essential tool for any organization focused on a customer-centric approach. Key features of SuperOffice CRM include robust contact management, sales automation, and advanced reporting capabilities. The contact management system allows users to efficiently store and organize customer information, ensuring easy access to crucial data when needed. Sales automation tools streamline the sales process by automating repetitive tasks, enabling sales professionals to concentrate on relationship-building rather than administrative duties. Additionally, the reporting features deliver valuable insights into customer behavior and sales performance, empowering teams to make informed, data-driven decisions. The Board view feature allows sales representatives and managers to maintain an overview of all sales activities, facilitating quicker sales cycles. For marketers, SuperOffice CRM enhances the customer journey through automated lead management and workflows, utilizing smart triggers to optimize marketing efforts. The platform also supports AI-powered content creation, enabling users to generate personalized images, copy, and calls-to-action (CTAs). This capability allows marketers to strengthen relationships and maintain effective communication at every customer touchpoint. Service teams can leverage SuperOffice CRM to provide efficient and consistent support by unifying customer information and interaction history. The organized request management system categorizes inquiries clearly, speeding up response times. Features such as autoreplies and response templates further enhance communication efficiency, while built-in reporting and analytics offer insights to continuously improve service quality. SuperOffice CRM stands out as a versatile and powerful tool that addresses the diverse needs of businesses looking to enhance their customer relationships. ## SuperOffice CRM Pros & Cons **What users like:** - Users praise the **ease of use** in SuperOffice CRM, highlighting its intuitive navigation and customizable features. (31 reviews) - Users find SuperOffice CRM to be **very intuitive** , making it easy to navigate and manage company communications. (13 reviews) - Users highly value the **quick and helpful customer support** provided by SuperOffice CRM, enhancing their overall experience. (12 reviews) - Users value the **helpful support** of SuperOffice CRM, appreciating the quick response and effective communication from the teams. (11 reviews) - Users highlight the **user-friendly design** of SuperOffice CRM, making customer management intuitive and efficient. (11 reviews) - Users appreciate the **customizability** of SuperOffice CRM, allowing it to meet diverse company needs effectively. (10 reviews) - Users appreciate the **organization capabilities** of SuperOffice CRM, enhancing workflow efficiency and project management with ease. (8 reviews) - Users appreciate the **easy customization** of SuperOffice CRM, allowing tailored solutions for diverse business needs. (7 reviews) - Simplicity (5 reviews) - User-Friendly Interface (5 reviews) **What users dislike:** - Users face **persistent bugs** in SuperOffice CRM, particularly with the Android app and slow updates for fixes. (5 reviews) - Users find the **time-consuming onboarding process** cumbersome, making it hard to integrate addons efficiently. (5 reviews) - Users face **integration issues** with SuperOffice CRM, lacking connections to essential secondary systems and encountering bugs on Android. (4 reviews) - Users desire the addition of **missing features** in SuperOffice CRM, hindering marketing functionality and overall user experience. (4 reviews) - Users experience **connectivity issues** with SuperOffice CRM, leading to delays and complications during document editing and uploads. (3 reviews) - Users face **error issues** with SuperOffice CRM, encountering bugs and technical failures that hinder operations and customer quoting. (3 reviews) - Users find the **learning curve challenging** , requiring more training and support for effective use of SuperOffice CRM’s features. (3 reviews) - Users find the **limited integrations** with other systems frustrating, hindering data accessibility and functionality. (3 reviews) - Slow Performance (3 reviews) - Users report **API issues** causing synchronization problems with Outlook and persistent bugs affecting overall performance. (2 reviews) ## SuperOffice CRM Discussions - [Will it be possible to create documents when on mobile app?](https://www.g2.com/discussions/33737-will-it-be-possible-to-create-documents-when-on-mobile-app) - 1 comment, 2 upvotes - [View SuperOffice CRM pricing details and edition comparison](https://www.g2.com/products/superoffice-crm/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+16%3A44%3A52+-0500&secure%5Bsession_id%5D=f6252b09-dca8-41d0-b456-afc4fbb63270&secure%5Btoken%5D=07cea9f0fa774b3905b68582cf9cf71905257314950c7c4f788386921429d3aa&format=llm_user) ## SuperOffice CRM Integrations - [eMarketeer](https://www.g2.com/products/emarketeer/reviews) - [Exact Globe](https://www.g2.com/products/exact-globe/reviews) - [Fortnox](https://www.g2.com/products/fortnox/reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - [GetAccept](https://www.g2.com/products/getaccept/reviews) - [Goava](https://www.g2.com/products/goava/reviews) - [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) - [HansaWorld](https://www.g2.com/products/hansaworld/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Lyyti](https://www.g2.com/products/lyyti/reviews) - [Microsoft Defender for Office 365](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Oneflow](https://www.g2.com/products/oneflow/reviews) - [SAP Analytics Cloud](https://www.g2.com/products/sap-analytics-cloud/reviews) - [Tripletex](https://www.g2.com/products/tripletex/reviews) - [Unit4 ERP](https://www.g2.com/products/unit4-erp/reviews) - [Visma Net ERP](https://www.g2.com/products/visma-net-erp/reviews) ## SuperOffice CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization - Conversion Rate Optimization - Multivariate Testing - Customizable Forms **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design - Forms Creation & Design **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Email Tracking - Automated Alerts and Tasks - CRM Lead Integration - Third-Party Integrations - Real-Time Data - Social Marketing - Email Marketing - Multi-Channel Marketing - Conversion Tracking - ROI Tracking - Activity Tracking - Engagement Tracking - Campaign Segmentation - Search Marketing - SMS Marketing - Website Visitor Tracking **Additional Functionality** - Embedded Forms - Notifications - Payments - Mobile Forms - Customizable Forms - Real-Time Notifications - Alerts/Notifications **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - Customizable Branding - SSL Security - API - Document Management - Document Storage - Collaboration Tools - Data Capture and Transfer - Autofill - Multi-Channel Distribution - Convert to PDF - Customizable Templates - Media Library - Generative AI - Full Text Search - Surveys & Feedback - Data Import/Export - Forms Management - Electronic Signature - Third-Party Integrations - Reporting/Analytics - Workflow Management - Template Management - Mobile Access **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting - Campaign Management - Workflow Management - Template Management **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising - Drip Campaigns - Multi-Campaign **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics - Behavior Analytics - Real-Time Analytics - Campaign Analytics - Website Analytics - Visual Analytics - Sales Analytics **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation - Lead Generation - Content Management - Lead Management - List Management - Mobile Access **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Calendar/Reminder System **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Social Media Integration **Additional Functionality** - Social Promotion - Customizable Branding - Monitoring - CRM - Reporting & Statistics - Live Chat - Customer Journey Mapping - Generative AI - Mass Texting - Drag & Drop - Email Templates - Automated Scheduling - Campaign Scheduling - AI Copilot - Social Media Monitoring - Activity Dashboard - Lead Capture - Customizable Templates - Marketing Automation - Event Triggered Actions - Marketing Calendar - Customizable CTAs - Multi-Channel Communication - Data Import/Export - Lead Qualification **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top SuperOffice CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,299 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,686 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) - 4.5/5.0 (1,062 reviews)