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Subscript Reviews & Product Details

It's time to wave goodbye to old school billing and analytics software! Meet Subscript: the modern, flexible way for B2B SaaS companies to automate their invoicing, revenue recognition, and analytics. Finance leaders love Subscript because it saves their teams 20+ hours per month, helps them collect more revenue, and has a terrific ROI. When using Subscript you'll have complete confidence that: - Every invoice is being correctly sent out on time - Every unpaid invoice is being followed up with - Your B2B SaaS metrics are 100% accurate (including ARR, CARR, NRR and others!) Subscript is your partner for navigating the complexities of invoicing and anlaytics in the world of B2B SaaS!

Product Website

Seller

Subscript

Languages Supported

English

Product Description

With Subscript, finance leaders have all of their B2B SaaS metrics available instantly and accurately in a robust platform, and they can slice and dice those metrics by any attribute they can imagine. In just a few clicks, you'll be able to answer important questions like: * Are you spending your money efficiently? * How does retention differ for customers by size and segment? * How fast is ARR growing? And, where is that growth coming from? * Is the price change working for various cohorts of customers? * Which segment of customer is most likely to upsell? You can finally wave goodbye to your giant ARR spreadsheet and have full trust in your SaaS metrics without needing to lift a finger. To learn more and get a demo of Subscript please visit www.subscript.com.

Overview by

Phil Sharp

Subscript Integrations

(6)

Verified by Subscript

Subscript Media

Subscript Demo - Your B2B SaaS metrics at your fingertips

Instant access to your B2B SaaS metrics in a robust platform.

Whether you send 1,000 invoices a month, or 5 per quarter, Subscript Billing helps you get every invoice out on time. Enjoy the confidence of knowing that every detail is right, and every invoice is accounted for.

Subscript Demo - You're in complete control

With Subscript Billing, you automate the tedious, time-consuming aspects of invoicing your customers. But, you still have the flexibility to make the manual adjustments you need to.

Subscript Demo - Insights from your customer cohorts

Getting insight into cohorted behavior is key to building a successful subscription business. With Subscript, you can change what you're cohorting on with the click of a button: revenue, pilots, trials, anything

Subscript Demo - Slice and dice your metrics by any attribute you can imagine

Apply filters to deeply understand your metrics based on size of customer, product category, or anything else you can imagine.

If you invoice your customers based on usage, the Subscript has you covered.

Subscript Reviews (20)

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Verified User in Computer Software

Small-Business (50 or fewer emp.)

12/7/2023

"Intuitive, time-saving, and second-to-none customer service"

5/5

What do you like best about Subscript?

The product is intuitive to use, automates a lot of steps in the invoicing process, and helps with tracking to-dos and keeping everything reconciled. It has saved us a lot of time already, and we still have an opportunity to get more when we're ready to integrate with our CRM. Aside from the product features, the best part about Subscript is the customer service. Of all the software tools I have used over the years, they are by far the most responsive, the best communicators, and the most attentive to answering our questions. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

It's a newer product so it may not yet have all the bells and whistles that a more established product has, but the team is very receptive to feedback and putting things on their roadmap. We've also uncovered a couple minor bugs here and there as early adopters, but the impact has been minimal and they fix them almost immediately. Review collected by and hosted on G2.com.

Brad W.

Professor of Business Studies

Small-Business (50 or fewer emp.)

12/6/2023

"The Best Way to Analyze and Report SaaS Financials and Metrics"

5/5

What do you like best about Subscript?

It's reliable, efficient, powerful and easy to use. It allows us to easily upload and analyze complex data. Excellent customer support. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

It's almost too powerful. While the interface is intuitive, it takes a while to learn about all the different ways to analyze and report data. Review collected by and hosted on G2.com.

What problems is Subscript solving and how is that benefiting you?

The entire process of claculating monthly revenue (existing, new, churn, upsell, downsell) and SaaS metrics was a manual, time consuming spreadsheet-based process. Subscript allows us to assess a wider set of metrics with less time and capacity. We now have a more cmplete set of business data and intelligence that allows our management team and board to make more informed decisions. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

12/5/2023

"Great ROI - platform delivers what we need and customer service is exceptional"

4.5/5

What do you like best about Subscript?

Subscript is a fresh approach in the area of SaaS billing and metric management. The team are very responsive and ensure we extract value from our investment. Subscript has replaced our SaaS billing in the enterprise space streamling direct and reseller billing activtiy, Resulting SaaS metrics also make it easier to stay on top of the bigger picture. I would highly recommend a meeting with them. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

Not much to dislike. As a new platform there are elements that can improve, but they are extremlely responsive with feedback. Review collected by and hosted on G2.com.

Albert P.

Mentor

Small-Business (50 or fewer emp.)

2/1/2024

"Subscript saves me hours every month"

4.5/5

What do you like best about Subscript?

Subscript is great! It automates a lot of reporting and gives us insights into our customer and ARR performance. We can easily slice information to see ARR by customer segment, geography, etc. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

Some key metrics we'd expect aren't there, limited custom charting, and integration with Xero. Review collected by and hosted on G2.com.

Quim S.

CEO and Co-founder

Mid-Market (51-1000 emp.)

2/28/2023

"If you are data-driven SAAS company, Subscript is a MUST"

5/5

What do you like best about Subscript?

As a user of Subscript, I appreciate their comprehensive approach to tracking SAAS metrics. Their platform offers a wide range of key performance indicators (KPIs) that can be customized to meet the specific needs of our business. Additionally, the platform is user-friendly and intuitive, making it easy to navigate and extract insights from the data. The customer support team at Subscript has also been accommodating, responding promptly to any questions or issues we've had. Overall, I highly recommend Subscript for any business looking to track and analyze its SAAS metrics better. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

Instead of focusing on what I dislike about Subscript, I would like to highlight some potential areas for improvement. While I have had a positive experience with the software overall, I think a few features could be enhanced. For example, I would love to see additional integrations with other software tools, which could provide even more value and insights. Additionally, while the platform is user-friendly, I think there could be further improvements to the performance. With the amount of data our company has, sometimes it takes a minute to process and highlight the insights. Waiting a minute to save hours of work on excel is a deal I would make any day of the week. These are relatively minor issues, and I remain delighted with Subscript and the value it provides for my business. On top of that, I know the team listens to their users and builds improvements VERY fast! Review collected by and hosted on G2.com.

What problems is Subscript solving and how is that benefiting you?

Subscript is solving a crucial problem for my business by providing a comprehensive and customizable platform for tracking SAAS metrics. Before using their software, we manually collected and analyzed data from various sources, which was a time-consuming and error-prone process. With Subscript, we have a centralized location for all of our SAAS metrics and can easily track key performance indicators (KPIs) relevant to our business. This has helped us identify areas for improvement and make data-driven decisions to optimize our business operations. Furthermore, their platform offers valuable insights and reporting tools that have helped us better understand customer behavior and improve product offerings. For example, using their cohort analysis, we have used it to drive our pricing strategy. Also, their dashboards make investor meetings painless because I have everything one click away. Overall, Subscript has been a game-changer for our business, allowing us to streamline operations and drive growth. Review collected by and hosted on G2.com.

Andrew K.

Small-Business (50 or fewer emp.)

2/23/2023

"Do you know how your SaaS is doing?"

5/5

What do you like best about Subscript?

Subscript brings the financial metrics of your SaaS front and center without worrying if you screwed up a spreadsheet formula or data entry. Being able to see the financial health of your company at a moment's notice is extremely helpful. I'm both a co-founder and head of product/engineering and the cohort analysis specifically is incredibly useful to understand customer lifecycle.

We've also been able to segment customers by profile and really hone in on the financial impact of sticking to our ideal customer profile, feels like that would have taken ages to do in Excel.

In addition the Subscript team is incredible! Incredibly collaborative, takes great product feedback, and everyone is just fun to work with. One of easist SaaS products for me to recommend to other founders by far. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

I have no strong dislikes about working with Subscript. There are certainly a few tweaks or developments I'd like to see, but that's common to all SaaS products. I have strong confidence the team has heard these asks and given them their due consideration. Synchronizing anything with Salesforce.com is a bit of a headache, but the team has always been extremely responsive in the rare event there's a challenge in making the two systems talk. Review collected by and hosted on G2.com.

What problems is Subscript solving and how is that benefiting you?

As a founder, Subscript helps me understand the financial direction we're heading in at a glance as well as speak to our primary metrics comfortably in planning and at the board level.

As a product leader Subscript is fantastic at helping me understand our product-market fit by understanding the revenue behavior of different customer profiles across cohorts. I'm able understand whic customers are stickiest, when customers are most at risk to churn in their lifecycle, which are most valuable etc. They've done the heavy lifting of organizing the data, I just have to read the charts they're able to create. Review collected by and hosted on G2.com.

David A.

Small-Business (50 or fewer emp.)

3/31/2023

"A great solution for SaaS metrics"

5/5

What do you like best about Subscript?

I like that Subscript integrates with HubSpot, our CRM. I also really appreciate Subscript's excellent customer service; everyone is very responsive, including their leadership team. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

We onboarded Subscript during our transition from Salesforce to HubSpot. That required us to upload historical deal data from Salesforce Excel exports and validate it in Subscript. This isn't a fault or limitation of Subscript, but it was an onerous exercise that resulted from poor timing on our part. Ultimately, the historical deal data was loaded into HubSpot and we overwrote what we'd initially loaded via Excel, so there was "one source of truth" for all of our deal data. Review collected by and hosted on G2.com.

Adam L.

Growth Operations Analyst

Small-Business (50 or fewer emp.)

2/23/2023

"Software and the people knowledge help us tremendously"

4.5/5

What do you like best about Subscript?

I love how their knowledge of financial concepts and best practices combines well with the software they deliver. The insights provided by their charts and tools help us easily understand our business. And not just for the people that look at them everyday. For the departments that look once a week, or the investors that will look at it one time- the data and charts help us communicate financial information so much easier. But the thing that makes Subscript really helpful is their understanding of finance. They basically help do financial consulting for saas companies and we love it. we understand our business, but getting someone with 1) fresh eyes and 2) a general knowledge of the way other companies run finances is extremely helpful. And we have MULTIPLE instances where we adopted recommendations they made on reporting and tracking customers/deals/transactions. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

They're also a startup! which means that they're building out products. Occassionally I find bugs, but never anything major. and everything is resolved within a day. Review collected by and hosted on G2.com.

What problems is Subscript solving and how is that benefiting you?

they're solving how to understand our subscription business (what business are we winning and what are we losing). that benefits us because we can use all the data to help communicate internally and externally what we need to do and what we are doing well. We've been showing the data to our marketing team about how certain deals stay customers longer when they join via email campaigns vs website. We've been showing what products churn more to our product team and we are working on helping CS to understand how their costs affect subscriptions as well. it impacts the entire company. Review collected by and hosted on G2.com.

Kyle B.

Small-Business (50 or fewer emp.)

2/21/2023

"An awesome tool for revenue insights for scaling businesses"

4.5/5

What do you like best about Subscript?

Subscript makes it so easy to see revenue trends from any perspective -- whether its customer segments, date ranges, TTM reporting, or a little bit of everything! Review collected by and hosted on G2.com.

What do you dislike about Subscript?

Hard to find much negative for what the platform is! When we've experienced road blocks, the Subscript team has helped us figure it out ASAP! Review collected by and hosted on G2.com.