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G2 recognized Subscript
Subscript

By Subscript

4.8 out of 5 stars
3 star
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Subscript Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Subscript, which simplifies financial management and saves time significantly. (10 mentions)
Users highlight the excellent customer support of Subscript, praising their responsiveness and effective communication. (7 mentions)
Users love Subscript's intuitive automation and powerful analytics, significantly improving financial processes and insights for their business. (5 mentions)
Users value the seamless integrations with CRMs and accounting tools, enhancing efficiency and simplifying workflows. (5 mentions)
Users love the easy setup of Subscript, appreciating quick onboarding and seamless data migration from other systems. (4 mentions)
Users praise the effective tracking features of Subscript, significantly enhancing efficiency and automated invoicing processes. (4 mentions)
Users report encountering minor software bugs with Subscript, but they are addressed quickly and don't disrupt usability. (4 mentions)
Users experience occasional bug issues with Subscript, but these are quickly resolved and rarely disrupt usage. (3 mentions)
Users note feature limitations in Subscript, but appreciate the team's responsiveness and rapid development cycle. (3 mentions)
Users note the missing features in Subscript, but appreciate the team's responsiveness in addressing these gaps. (3 mentions)
Users find billing issues tedious and laggy, but appreciate the responsive support that resolves them quickly. (1 mentions)
Users face integration issues with Subscript, limiting essential analytics and custom charting capabilities. (1 mentions)

Top Pros or Advantages of Subscript

1. Ease of Use
Users appreciate the ease of use of Subscript, which simplifies financial management and saves time significantly.
See 10 mentions

See Related User Reviews

Adam L.
AL

Adam L.

Small-Business (50 or fewer emp.)

4.5/5

"Software and the people knowledge help us tremendously"

What do you like about Subscript?

I love how their knowledge of financial concepts and best practices combines well with the software they deliver. The insights provided by their chart

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive, time-saving, and second-to-none customer service"

What do you like about Subscript?

The product is intuitive to use, automates a lot of steps in the invoicing process, and helps with tracking to-dos and keeping everything reconciled.

2. Customer Support
Users highlight the excellent customer support of Subscript, praising their responsiveness and effective communication.
See 7 mentions

See Related User Reviews

JF

Jodi F.

Small-Business (50 or fewer emp.)

4.5/5

"Great Support & Beautiful dashboards/analytics"

What do you like about Subscript?

The analytics and metrics dashboards are super easy to use; drilling down, segmenting and filtering to easily access all the key metrics across months

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive, time-saving, and second-to-none customer service"

What do you like about Subscript?

The product is intuitive to use, automates a lot of steps in the invoicing process, and helps with tracking to-dos and keeping everything reconciled.

3. Features
Users love Subscript's intuitive automation and powerful analytics, significantly improving financial processes and insights for their business.
See 5 mentions

See Related User Reviews

Adam L.
AL

Adam L.

Small-Business (50 or fewer emp.)

4.5/5

"Software and the people knowledge help us tremendously"

What do you like about Subscript?

I love how their knowledge of financial concepts and best practices combines well with the software they deliver. The insights provided by their chart

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive, time-saving, and second-to-none customer service"

What do you like about Subscript?

The product is intuitive to use, automates a lot of steps in the invoicing process, and helps with tracking to-dos and keeping everything reconciled.

4. Integrations
Users value the seamless integrations with CRMs and accounting tools, enhancing efficiency and simplifying workflows.
See 5 mentions

See Related User Reviews

Judd M.
JM

Judd M.

Mid-Market (51-1000 emp.)

5.0/5

"Massive timing savings and insights through automation of the revenue cycle."

What do you like about Subscript?

We originally purchased Subscript to solve a manual billing process driven primarily by Post-it notes and spreadsheets. This was causing invoicing del

JF

Jodi F.

Small-Business (50 or fewer emp.)

4.5/5

"Great Support & Beautiful dashboards/analytics"

What do you like about Subscript?

The analytics and metrics dashboards are super easy to use; drilling down, segmenting and filtering to easily access all the key metrics across months

5. Easy Setup
Users love the easy setup of Subscript, appreciating quick onboarding and seamless data migration from other systems.
See 4 mentions

See Related User Reviews

JF

Jodi F.

Small-Business (50 or fewer emp.)

4.5/5

"Great Support & Beautiful dashboards/analytics"

What do you like about Subscript?

The analytics and metrics dashboards are super easy to use; drilling down, segmenting and filtering to easily access all the key metrics across months

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Powerful and easy-to-use software with excellent service"

What do you like about Subscript?

- the software is very intuitive - outstanding service - we went from signing the contract to being fully operational on the Subscript billing and a

6. Tracking
Users praise the effective tracking features of Subscript, significantly enhancing efficiency and automated invoicing processes.
See 4 mentions

See Related User Reviews

Adam L.
AL

Adam L.

Small-Business (50 or fewer emp.)

4.5/5

"Software and the people knowledge help us tremendously"

What do you like about Subscript?

I love how their knowledge of financial concepts and best practices combines well with the software they deliver. The insights provided by their chart

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive, time-saving, and second-to-none customer service"

What do you like about Subscript?

The product is intuitive to use, automates a lot of steps in the invoicing process, and helps with tracking to-dos and keeping everything reconciled.

Top Cons or Disadvantages of Subscript

1. Software Bugs
Users report encountering minor software bugs with Subscript, but they are addressed quickly and don't disrupt usability.
See 4 mentions

See Related User Reviews

Gabriela L.
GL

Gabriela L.

Small-Business (50 or fewer emp.)

5.0/5

"Single source of truth"

What do you dislike about Subscript?

It can be buggy occasionally, but it's never more than a minor inconvenience.

JF

Jodi F.

Small-Business (50 or fewer emp.)

4.5/5

"Great Support & Beautiful dashboards/analytics"

What do you dislike about Subscript?

Updating transactions to reflect billing changes can be tedious and it takes a bit to get the hang of how their billing logic works, there can be some

2. Bug Issues
Users experience occasional bug issues with Subscript, but these are quickly resolved and rarely disrupt usage.
See 3 mentions

See Related User Reviews

Gabriela L.
GL

Gabriela L.

Small-Business (50 or fewer emp.)

5.0/5

"Single source of truth"

What do you dislike about Subscript?

It can be buggy occasionally, but it's never more than a minor inconvenience.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive, time-saving, and second-to-none customer service"

What do you dislike about Subscript?

It's a newer product so it may not yet have all the bells and whistles that a more established product has, but the team is very receptive to feedback

3. Feature Limitations
Users note feature limitations in Subscript, but appreciate the team's responsiveness and rapid development cycle.
See 3 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Powerful and easy-to-use software with excellent service"

What do you dislike about Subscript?

- a native integration with Datev would be great - analytics are currently focused on SaaS metrics, I would like to have billing analytics as well, e

Judd M.
JM

Judd M.

Mid-Market (51-1000 emp.)

5.0/5

"Massive timing savings and insights through automation of the revenue cycle."

What do you dislike about Subscript?

Subscript is a start-up. As such, their product isn't as mature as some others on the market. As a result, some of the "nice to have" features aren't

4. Missing Features
Users note the missing features in Subscript, but appreciate the team's responsiveness in addressing these gaps.
See 3 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Powerful and easy-to-use software with excellent service"

What do you dislike about Subscript?

- a native integration with Datev would be great - analytics are currently focused on SaaS metrics, I would like to have billing analytics as well, e

Judd M.
JM

Judd M.

Mid-Market (51-1000 emp.)

5.0/5

"Massive timing savings and insights through automation of the revenue cycle."

What do you dislike about Subscript?

Subscript is a start-up. As such, their product isn't as mature as some others on the market. As a result, some of the "nice to have" features aren't

5. Billing Issues
Users find billing issues tedious and laggy, but appreciate the responsive support that resolves them quickly.
See 1 mentions

See Related User Reviews

JF

Jodi F.

Small-Business (50 or fewer emp.)

4.5/5

"Great Support & Beautiful dashboards/analytics"

What do you dislike about Subscript?

Updating transactions to reflect billing changes can be tedious and it takes a bit to get the hang of how their billing logic works, there can be some

6. Integration Issues
Users face integration issues with Subscript, limiting essential analytics and custom charting capabilities.
See 1 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Powerful and easy-to-use software with excellent service"

What do you dislike about Subscript?

- a native integration with Datev would be great - analytics are currently focused on SaaS metrics, I would like to have billing analytics as well, e

Subscript Reviews (20)

Reviews

Subscript Reviews (20)

4.8
20 reviews
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G2 reviews are authentic and verified.
JF
CFO
Small-Business (50 or fewer emp.)
"Great Support & Beautiful dashboards/analytics"
What do you like best about Subscript?

The analytics and metrics dashboards are super easy to use; drilling down, segmenting and filtering to easily access all the key metrics across months, quarters, years is easy.

The team at Subscript is small but effective - there are real people helping with onboarding and answering questions via Slack which get really quick response times.

The onboarding team put in so much time and did the heavy lifting with migrating data from Chargebee to Subscript and made the process easy for me which was amazing. They were very thorough and had weekly calls to ensure we stayed on track to hit the go-live target date.

The easy sync of contracts from Hubspot > Subscript reduces manual entry for new deals and contracts. Syncing to Xero and Hubspot is easy and the sync is done automatically and easily so changes can be reflected quickly. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

Updating transactions to reflect billing changes can be tedious and it takes a bit to get the hang of how their billing logic works, there can be some laggy/buggy things occasionally which are generally fixed quickly via a support chat. Overall you can tell Subscript is a younger start up but if you value a product that works, is easy to use and gives you the data you need in real time, human-centred customer support and success, and a team that are all clearly very invested in their company and their customers, Subscript is for you. Review collected by and hosted on G2.com.

Pete A.
PA
Group Financial Controller
Mid-Market (51-1000 emp.)
"Saved us days of work"
What do you like best about Subscript?

Not only is the produce super simple to use, but the team are so responsive to all our questions. Without Subscript we could simply not do our month end in the current timelines. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

I am looking forward to more multi company features being rolled out Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Mid-Market (51-1000 emp.)
"Subscript is Fantastic"
What do you like best about Subscript?

I really love the dashboard and how user friendly it is. There are a ton of cool features and reporting tools that I utilize daily. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

I wish customer service had a phone number to call. Review collected by and hosted on G2.com.

Gabriela L.
GL
Head of Operations
Small-Business (50 or fewer emp.)
"Single source of truth"
What do you like best about Subscript?

Subscript is the first invoicing platform I've really used, so I don't have a whole lot to compare it to. But it's great having everything in one place. Our AR and metrics would be so much messier without it. I particularly like the metrics section, which is now our company's source of truth for ARR (we were using a spreadsheet previously). Their support is amazing when we do run into issues. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

It can be buggy occasionally, but it's never more than a minor inconvenience. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Mid-Market (51-1000 emp.)
"Powerful and easy-to-use software with excellent service"
What do you like best about Subscript?

- the software is very intuitive

- outstanding service

- we went from signing the contract to being fully operational on the Subscript billing and analytics platform within 2 weeks Review collected by and hosted on G2.com.

What do you dislike about Subscript?

- a native integration with Datev would be great

- analytics are currently focused on SaaS metrics, I would like to have billing analytics as well, eg. cash-in vs MRR, DSO, etc Review collected by and hosted on G2.com.

Amir Z.
AZ
Chief Technology Office
Small-Business (50 or fewer emp.)
"Great billing tool for usage based dev tool"
What do you like best about Subscript?

We are an early stage dev tool company with a hosted version that is usage based with a few enterprise customers that are on a monthly fixed invoice. The initial Subscript implementation was a breeze and their support and ops team are super responsive. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

Subscript is a new product so new features are continually being rolled out. The support + ops team has helped their product team prioritize features we wanted. Review collected by and hosted on G2.com.

Judd M.
JM
Investor
Mid-Market (51-1000 emp.)
"Massive timing savings and insights through automation of the revenue cycle."
What do you like best about Subscript?

We originally purchased Subscript to solve a manual billing process driven primarily by Post-it notes and spreadsheets. This was causing invoicing delays and collection challenges. Since implementing Subscript, we've automated the entire A/R cycle from invoicing to automated dunning and collections. It has saved our AR/AP person hours monthly and led to faster collections.

However, we've found other significant efficiency gains with revenue recognition automation and analytics. We've now cut off an entire day from our close cycle with automated revenue recognition and deferred balance reporting.

Additionally, I've appreciated its analytics module. It's been so powerful to have all of our standard SaaS metrics in one place at my fingertips. It has not only saved me time on the strategic finance side of things but created better insights into what's happening and what will happen with our revenue.

For context, we sell both annual and usage-based contracts. Their integration with Salesforce has made those two revenue cycles easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

Subscript is a start-up. As such, their product isn't as mature as some others on the market. As a result, some of the "nice to have" features aren't there yet. However, they've overcome those challenges with an incredibly fast development cycle and excellent customer support. Review collected by and hosted on G2.com.

Yann L.
YL
Mid-Market (51-1000 emp.)
"Live financial KPIs & SaaS metrics fostering Salesforce data, with unparalleled flexibility"
What do you like best about Subscript?

- Flexibility and features to adapt the results to complex/specific contracts recognition

- Seamless Salesforce integration (custom objects, sync...)

- Predetermined metrics that standardize the reporting and provide easy to understand tables/graphs (ex: waterfalls)

- Excellent support and integration team !

- Quick evolutions and reactivity, excellent potential for the future evolutions Review collected by and hosted on G2.com.

What do you dislike about Subscript?

Just talking about place for improvement, no "dislike" at this point:

- Still requests some more interactive reports models and relative time filters (for instance, from... until today, not a fixed date)

- Some more admin capabilities (user management, roles, groups, etc.)

- Being able to integrate billing reporting/alerts vs reco (currently in dev I believe...) Review collected by and hosted on G2.com.

Sam A.
SA
CEO
Small-Business (50 or fewer emp.)
"One of the newest & best platforms for Saas revenue management and accounting"
What do you like best about Subscript?

Revenue metrics are easy to compute and visualize if you are looking to escape QBB/Excel hell. Revenue management & invoicing/reminders are really easy to manage especially if you're dealing with customers with shorter or irregular invoicing schedules. Customized revenue vs accounting revenue recognition & the ability to verify all their internal calculations. Customer support integrates with your Slack environment and is very responsive. App-model and UI makes it easy to use and you want to come back to it frequently to review numbers. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

Not many I can think of. The one feature it lacked, their team implemented and rolled out to us in less than a month, which speaks to the velocity of their internal improvement. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Mid-Market (51-1000 emp.)
"SaaS metrics at the click of a button"
What do you like best about Subscript?

The team from sales to onboarding to customer support was engaging and a joy to work with.

Prior to Subscript, all of our metrics were calculated manually on an ad-hoc basis which made desision making in a fast growth environment difficult.

Being multi-currency and multi-product, the ability for the slicing and dicing of data is super simple at the click of a button.

We have been able to work closely with the team at Subscript to enhance features, which has provided additional benefits over and above what we expected when making the decision to partner with Subscript. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

There is nothing I particularly "dislike" with subscript. There are some areas for improvement such as user access management, however the team at Subscript always welcome feedback and have been very responsive to our queries with either quick updates or clarity on the product roadmap. Review collected by and hosted on G2.com.

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Subscript