# Spekit Reviews **Vendor:** Spekit Inc. **Category:** [Sales Enablement Software](https://www.g2.com/categories/sales-enablement) **Average Rating:** 4.7/5.0 **Total Reviews:** 297 ## About Spekit Spekit is the Rep Acceleration Platform that turns GTM knowledge and unified deal intelligence into in-workflow insights, coaching, actions and buyer-ready experiences, so revenue teams can ramp fast, stay fast, and win more. ## Spekit Pros & Cons **What users like:** - Users appreciate the **ease of use** of Spekit, enjoying seamless integration and efficient access to information. (65 reviews) - Users appreciate the **convenience and efficiency** of Spekit, making information access incredibly easy during their workflow. (37 reviews) - Users value the **seamless integrations** of Spekit, enhancing accessibility and efficiency within their daily workflows. (33 reviews) - Users find the **navigation ease** of Spekit enhances their workflow, simplifying content access and training integration. (27 reviews) - Users value the **time-saving access** Spekit provides, streamlining workflows and making information retrieval effortless. (27 reviews) - Easy Access (24 reviews) - Users value the **easy integrations** of Spekit, enhancing workflow efficiency without disrupting their current tasks. (23 reviews) - User Interface (22 reviews) - AI Integration (21 reviews) - Efficiency (21 reviews) **What users dislike:** - Users experience **navigation difficulties** with Spekit due to confusing popups and inefficiencies in finding necessary information. (11 reviews) - Users experience **inefficient search functionality** , struggling to find specific items and facing navigation challenges. (10 reviews) - Users find the **steep learning curve** of Spekit challenging, requiring significant time and training for effective usage. (9 reviews) - Users experience **inadequate search functionality** , struggling to find specific items and facing navigation challenges with popups. (8 reviews) - Users find Spekit lacking, noting **missing features** like detailed explanations and support for diverse content types. (8 reviews) - Not Intuitive (7 reviews) - Users note **search limitations** in Spekit, expressing a desire for improved functionality and better integration with tools. (7 reviews) - Slow Loading (6 reviews) - Slow Performance (6 reviews) - AI Inaccuracy (5 reviews) ## Spekit Reviews ### 1. Easy, fast and intuitive. Great for sales! **Rating:** 4.0/5.0 stars **Reviewed by:** Jamie D. | Sales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Spekit?** I like how easy it is to find relevant content. Whatever I search, it seems to know exactly what I need, even if my search is a little speculative or not greatly defined. It is integrated nicely to my existing technology stack of Salesforce and Google so it makes my workflows really efficient. **What do you dislike about Spekit?** I can only use it for certain applications, whereas I would like to use it amongst much more! **What problems is Spekit solving and how is that benefiting you?** Consolidating relevant content and resources that I need when engaging with prospects and customers. The content is found really easily and across a variety of my existing platforms such as Salesforce etc. I can always access it ### 2. Easy to follow and accessible pieces of information! **Rating:** 5.0/5.0 stars **Reviewed by:** Antonella L. | Digital Engagement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Spekit?** Our team has been using Spekit to consolidate user guides from Word docs or PDFs that get buried in emails or lost in file folders. It has been helpful to have one space for all of our resources/guides and be able to share information easier across teams. I appreciate the ability to embed videos and use GIFs since not everyone learns and absorbs information the same way, this gives users a variety when coming across information. It's easy to integrate the Spekit links in our emails or outreach to other staff members and easy to create new Speks - the clone feature is helpful for this. We utilize Spekit daily when we need to share our resources to other staff members. **What do you dislike about Spekit?** I haven't come across any downsides about using Spekit - it's been a helpful tool so far! **What problems is Spekit solving and how is that benefiting you?** We previously had all resources in Word docs or PDFs which we should attach in emails or share a folder but it was hard to find, share, and edit our resources. It's great to have our resources housed in one central place and the ability to edit without having to edit a Word doc and then update a PDF has been time saving. Sharing information in smaller chunks has been helpful. ### 3. I love this tool and our support team!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Lucero R. | Director of Success Enablement, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Spekit?** I love how easily our team can access the content they need when they need it... WHERE they need it! I am a "teach 'em how to fish" manager and Spekit has made that process SO MUCH easier than the tools we used previously for our post sales team! We were able to implement in record time - including migrating from our previous tool, and with the support of our CSM, we've been able to successfully launch to our pre and post sales team! I look for tools that can grow with our organization and Spekit is already out pacing us! This tool has so much potential that just days in to our rollout, leaders have already requested more licenses and our organization is looking as expanding who gets access! **What do you dislike about Spekit?** So far, nothing. In future state, if I come across something I don't like, I know I can reach out to Josh and the team and work with them on a solution! **What problems is Spekit solving and how is that benefiting you?** On demand content!Prior to having Spekit, our teams would rely on Workramp and content saved in various locations across our organization. Now, we can refocus Workramp content on NEW enablement, while making content available in Spekit as reference for what our team does. The extension is with them and can be easily accessed without having to leave the site they're on. The on-screen Speks are easy call outs that we've build in to the tech we use to ensure we have the information commonly needed where the team is working. ### 4. We love Spekit! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel S. | Director, BI and Data Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Spekit?** We use Spekit at The ALS Association and it's an incredible repository of information! I frequently use speks for myself when I can't remember a process and also share speks often with team members. It's incredible to be able to quickly search a process and remember all of the steps that I need to know. Spekit has always been so supportive of our mission as well, and we are incredibly thankful! **What do you dislike about Spekit?** I don not have any dislikes to share at this time. **What problems is Spekit solving and how is that benefiting you?** Spekit allows us to simplify complex processes into to follow steps for the user. It also allows us to quickly share updates with users about process changes or issues. ### 5. Easy, fast, effective **Rating:** 4.5/5.0 stars **Reviewed by:** Hannah M. | Care coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Spekit?** It's helpful that I can see my own organization's standards for data entry and quality but used seamlessly within our Salesforce application. I use Spekit when I have an unusual data case or need to remind myself of a newer process. I like that you can have it open on the side of your window while you're in a record instead of splitting your screen to go to a second help website. **What do you dislike about Spekit?** I don't like the little pop-ups about new features and would prefer to just check a notification page for new Spekits. **What problems is Spekit solving and how is that benefiting you?** Spekit helps keep up with new data entry standards and new program rollouts. ### 6. Spekit supporting the Autism community! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Spekit?** The system is constantly improving, with frequent updates that enhance productivity. With each interaction, whether online or with the customer success manager, Spekit continues to introduce new features. I have not yet taken advantage of the internal content team, but knowing it’s an option has reduced workload stress. Our CSM, Josh Rubin, has been an outstanding resource, providing patience, guidance, and exceptional support throughout the implementation process. We have conducted a trial run in one region and so far we have noticed positive engagement, especially among recent trainees. This platform helps maintain well-structured and precise materials for the team, which we do not currently have at our disposal. I know that Spekit will play a key role in ensuring consistency as the company expands and as we roll it out to additional teams. The overall experience has been awesome, looking forward to continuing the partnership and future developments. **What do you dislike about Spekit?** There are no significant drawbacks that come to mind regarding the platform thus far. It would be beneficial to receive email summaries with key updates and guided overviews when Spekit introduces any new enhancements and/or functionalities. This would allow the team to stay up to date even without an upcoming meeting with the customer success manager. It would also give admins the opportunity to implement any new features on their own time and then troubleshoot with CSM as needed. A helpful addition would be a feature to assign multiple users to teams simultaneously within the web browser version. Currently, adding users individually hasn’t been a major issue, but it may become more time-consuming as the size of our team increases. If there was a bulk assignment option in the “manage users” section it would improve efficiency without the need for the external spreadsheet. This would also help avoid duplicate assignments since multiple team members handle role assignments as we onboard new teammates. **What problems is Spekit solving and how is that benefiting you?** Helping to organize and house all our operations training content ### 7. Senior Account Manager Spekit User **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Spekit?** Spekit has been a gamechanger for me at work! I can pull up information on my organization's product lines to quickly prepare for client calls and answer any questions they may have on our functionality in a streamlined capacity. **What do you dislike about Spekit?** I have found Spekit incredibly easy to use so far! **What problems is Spekit solving and how is that benefiting you?** Spekit is helping me pull up information quickly to prepare for client conversations. We have a breadth of resources internally and having this resource reduces the amount of time I spend trying to find relevant information/answers to client questions. ### 8. Spekit has every answer you could need for your daily work life! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Spekit?** I find the Spekit AI to be the most helpful for me on a daily basis mostly because of the efficiency and accuracy. **What do you dislike about Spekit?** I dislike the fact that you cannot search very specific or detailed items in the search bar. Most of the time, nothing really comes up for what I am specifically looking for. **What problems is Spekit solving and how is that benefiting you?** Spekit is bridging a knowledge gap between associates and their peers/supervisors. ### 9. Quick, accurate and convenient content access **Rating:** 5.0/5.0 stars **Reviewed by:** Tanner H. | Enterprise Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Spekit?** The Speks being built into many of our workflows allows for easy and quick access to content during prospecting efforts or even when simply trying to find an answer for a prospect or customer. **What do you dislike about Spekit?** Only downside is remembering to use it (which isn't Spekit's fault) just coming from a less convenient content library/sales enablement tool I have to actively remember I have access at my fingertips. **What problems is Spekit solving and how is that benefiting you?** Spekit allows all of our sales enablement and content to live in one place so that we don't need to bounce back and forth between multiple tools. ### 10. Much better than Glean! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Spekit?** It's super easy to use and find the tons of assets flying around that I need to do my job. It saves me lots of time. **What do you dislike about Spekit?** I'm still learning the features and functions so none right now. **What problems is Spekit solving and how is that benefiting you?** Training, onboarding, LMS and finding documents. ### 11. Will change your workplace ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Spekit?** I appreciate how evolving the platform is, every time we access the web version or meet with our CSM, there are new and updated tools that are driving better efficiency for us. We have not utilized the content team yet, but having the option to do this has brought some relief to the workload on our end when we are building content for longer format resources. I cannot say enough good things about Josh Rubin, our CSM, he has been extremely helpful, patient, and an awesome source of support through this process. Spekit has been rolled out as a pilot in one of our markets and it has been a pleasure to see our teammates utilize it, especially individuals that are coming right out of our training cohort. I have been able to recognize the power that Spekit has to be such a beneficial platform for our organization to keep our materials organized and accurate. This will be especially important as we continue to grow our markets. I personally have been very satisfied with the experience thus far with the Spekit team and platform, looking forward to continue our work together! **What do you dislike about Spekit?** There is not too much that comes to mind in reference to “disliking” parts of Spekit. As I mentioned, with the continuous improvements and new features of the platform, I could see it being helpful for the client/team to receive email updates with brief walkthroughs/key features so that we can explore the amended uses proactively in the case that we do not have a connect set up with our CSM coming up. The only other item I can think of at this time would be in relation to the “bulk assign” to add users to their respective teams, it would be helpful to have a way to do this within the web platform in the user section. We have had teammates gradually added as end users so it has not been too much of a barrier since we are doing one at a time but as we continue to onboard additional end users, I can see us wanting to be able to bulk assign within the “manage users” tab, especially since we have a few people working on the backend of Spekit for our organization and I could potentially see us overlapping on assigning teams/submitting duplicates, etc. **What problems is Spekit solving and how is that benefiting you?** We had documentation in various systems across the organization, often with out of date docs and duplication. Spekit enabled us to have a single repository for all our pertinent information, in one easy to access and use platform. ### 12. Powerful training & knowledge building tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Spekit?** Spekit seamlessly integrates with our CRM and the content continues to work seamlessly even if changes are made to the user interface, field labels, etc. Users find the search function easy to use and feedback from end users has been very positive thus far. This enabled us to replace many communications that were previously going out via our internal chat system and via email with materials that are now accessible from right within the browser when users are in the midst of their work. Our partnership with the Spekit team has been great - they took the time to learn about our company's goals and pain points and have worked closely with us to build excitement about the roll out and track the usage and impact of this tool. They have also provided great guidance on how to improve our training materials and content. **What do you dislike about Spekit?** As of now I don't see any major downsides. **What problems is Spekit solving and how is that benefiting you?** Spekit is providing training and guidance right where it is needed, within our CRM and in the browser for other web based line of business applications. It is replacing an outdated knowledge base as well as many channels on our internal messaging system where posts would be sent out to notify users of changes/issues. ### 13. Potential Game Changer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Spekit?** Although I am not the one creating the content for Spekit and don't how easy it is to get that implemented, I'm thinking that it is fairly intuitive because we've been seeing pretty quick updates. When we get this integrated to many of our other business areas, I think this will be a game changer. **What do you dislike about Spekit?** I cannot say that I have used it enough to find a drawback at this point. I would say that getting people on board with using it at the company has been my biggest challenge to date. **What problems is Spekit solving and how is that benefiting you?** Providing documentation and instructions on key functions within our business--such as providing in-app training on our time tracking software. ### 14. Experience from a Sales Director **Rating:** 4.5/5.0 stars **Reviewed by:** Thomas L. | Sales director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Spekit?** Great automation tool . Great to have spekit being able to integrate to any url page I am working within. No need to log into a separate system it’s all there and my finger tip. **What do you dislike about Spekit?** Some specific features require dev and not immediately available out of box but the spekit account team is great to facilitate as required. **What problems is Spekit solving and how is that benefiting you?** Huge time saving in retrieving content as it is available in all systems I use ### 15. Helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Thomas C. | Development Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Spekit?** I really like being able to reference tutorials on my own, I already have a lot of experience in the non-profit world and so self-paced tutorials to just quickly remind me how certain services work when I haven't used them in awhile is great. **What do you dislike about Spekit?** Don't lock content! You can skip pages in physical books, I'd like spekit be as close to a physical guide as possible. **What problems is Spekit solving and how is that benefiting you?** Quick reference guide for features of services I don't use very often. ### 16. ALS Association loves spekit **Rating:** 5.0/5.0 stars **Reviewed by:** Jill D. | Vice President, Advancement, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Spekit?** Spekit puts all of our processes in one spot - with visuals! I use it often, and it integrates with our current platforms. **What do you dislike about Spekit?** That I sometimes forget to check Spekit before asking questions or for help. **What problems is Spekit solving and how is that benefiting you?** We are a largely virtual work environment with staff spanning the country. Spekit is the place where anyone can run to at anytime to review processes and find resources needed to get their work done. ### 17. Very helpful platform, love its AI feature which assists me and my staff members in day to day work. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael T. | Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Spekit?** It's built in AI feature we use to day to day work. **What do you dislike about Spekit?** Sometimes it can be a little slow with loading speks, nothing major to stop using the platform but can be improved later in the future. **What problems is Spekit solving and how is that benefiting you?** With its built in AI feature, all information we add to our speks it is assisting me and my agents on day to day work and troubleshooting. ### 18. In House Bible **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian T. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Spekit?** Topics and subjects are so easy to look up and find, mass notifications is also great for keeping up to date to new processes **What do you dislike about Spekit?** The position of the chrome, many times I try to find the best spot for it but I still accidentally click it from time to time **What problems is Spekit solving and how is that benefiting you?** How to help customers in certain scenarios, used for quick tips ### 19. Easy and Useful **Rating:** 4.0/5.0 stars **Reviewed by:** Patricia S. | Associate Director, Mission Engagement, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Spekit?** We created a new field in Salesforce that required further explanation - more than would be suitable for an i with a circle. Spekit makes it so easy so that staff understands when and how to use the field properly so we are collecting accurate data. **What do you dislike about Spekit?** I honestly cannot think of anything other than requiring a login from time to time. **What problems is Spekit solving and how is that benefiting you?** There is a field that I'm tracking in Salesforce and the Spekit allows me to link to a video and explain how and when to use the field with examples. This helps to ensure better data collection. ### 20. Time saver with Spekit **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney M. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** January 02, 2025 **What do you like best about Spekit?** The upsides of using Spekit is it eliminates the search hassel. I no longer need to look through the compnay sites searching for answers. It saves me valubale time with my work flow and allows me to multi -task and work on a faster speed per my preferance. I use it daily and it creates an ease of implentation with the number of features you can access at a quick speed. The intergration was user friendly and customer support so far has been excellent. **What do you dislike about Spekit?** I have yet to find anything that I dislike about Spekit. I highly recommend this to any company looking to help employees navigate through workflow while hadneling customes. **What problems is Spekit solving and how is that benefiting you?** It allows me to enter my work flow, reach through work updates and answer customer questions quickly. ### 21. Great. Navigating is good and layout of UI is pretty nice too. **Rating:** 5.0/5.0 stars **Reviewed by:** James T. | Team Lead., Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Spekit?** Spekit AI. Found this to display information in a very descriptive and useful way to understand. **What do you dislike about Spekit?** When searching on the sidebar, full view of speks can be better. ie. Text wrapping. Minor issue though. **What problems is Spekit solving and how is that benefiting you?** The ability to have staff gain access to information regarding processes or changes and can be updated relatively easily. ### 22. A just-in-time, one stop shop to locate all company resources...... **Rating:** 5.0/5.0 stars **Reviewed by:** Christa Snow S. | Digital Adoption Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Spekit?** Spekit has been very helpful to our organization to help us streamline information and content to our associates when and where they need it. Even though Spekit is designed for SalesForce, we have been successfully using it on our home grown CRM. And, as a non-SalesForce user, my Customer Success Manager works with me to see how we can improve Spekit with our CRM. Our hybrid workforce is not always in the office at the same time to gain the knowledge from their peers. With Spekit, everyone can get the same information in the same way, which leads to more consistency. Spekit is not just for new hires, but it is a great tool to help onboard them. Our associates that have been here for awhile have also been impressed with Spekit and how easy it is to use to find the information they need. **What do you dislike about Spekit?** There is no mobile application, and we have a customer facing product that we cannot put Spekit on due to it not being mobile friendly. **What problems is Spekit solving and how is that benefiting you?** Having access to the most recent and current information is very beneficial. The onboarding of our new associates feels like it is going more smoothly since they have a resource to help guide them with the answers to their common (and uncommon) questions. Having Spekit over multiple applications is also very beneficial. Not only do we use it on our CRM, but we also use it on many other applications that are used throughout the company. And, as we grow and add more applications, it is a comfort to know we have a tool to help with adoption of new products in the future. ### 23. In a fast-paced world, just-in-time enablement is key to our success. **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron C. | Revenue Enablement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2021 **What do you like best about Spekit?** Spekit isn't just another tool in our arsenal; it's a game-changer that has propelled our team towards success in ways we never imagined. First and foremost, Spekit is at the cutting edge of knowledge management solutions. Its intuitive platform seamlessly integrates with our existing workflows, providing real-time access to crucial information right where our team needs it most. Whether it's within Salesforce, Catalyst, or any other application, Spekit ensures that our teams have the information they need at their fingertips, precisely when they need it. One of the most significant benefits of Spekit is its ability to drive the narrative of just-in-time knowledge management. Gone are the days of sifting through endless documents or searching for answers in outdated wikis. With Spekit, our team can access relevant information instantly, allowing them to make informed decisions and take action without hesitation. This has not only streamlined our processes but has also significantly boosted productivity across the board. Furthermore, Spekit has been instrumental in removing the barriers to success for our employees. By providing personalized, context-sensitive guidance, Spekit empowers our team to overcome challenges and achieve their goals with confidence. Whether it's onboarding new hires, navigating complex processes, or staying up-to-date with the latest changes, Spekit ensures that no one is left behind. I am proud to say that our partnership with Spekit has been nothing short of transformative. Not only has it helped us achieve our objectives more efficiently, but it has also fostered a culture of continuous learning and improvement within our organization. In conclusion, if you're looking for a cutting-edge solution to drive the narrative of just-in-time knowledge management and remove the barriers of success for your employees, look no further than Spekit. With its intuitive platform, personalized guidance, and seamless integration capabilities, Spekit is the key to unlocking your team's full potential. **What do you dislike about Spekit?** If there is anything I would say that is a slight challenge but not deal breaker, is the lack of mobile or App wiki. I understand the unique ability to deliver contextual information on personal devices is a challege, but maybe just an App for the Spekit Wiki would be nice for reps on the road to quickly search for content? **Recommendations to others considering Spekit:** Make sure to identify some launch ambassadors from each department and identify not only their current pain points but their process. This allows you to build Spekit around their existing flow instead of asking your team to change the way they do things. Gradually, they will start checking Spekit first instead of falling to old habits. **What problems is Spekit solving and how is that benefiting you?** We are solving some very important problems, the ever-growing bloat of what I like to call the Google Drive junk drawer. Process docs go there to die. They get accessed once or twice right after the training, but no one can seem to sift through the cornucopia of files and copies of files to know if it's the right one to use. Most importantly, though, I anticipate a lot less time training my sales teams on a simple process change or new field added to CRM. I can send an announcement, show them all they need to know, and verify who has acknowledged this process change all in 1 dashboard. One other thing we are solving is attention span issues. Yep. No one wants a deck of how to anymore. Now, we can use a 1-pager and link to Spekit processes that launch natively in the sidebar when they view the 1-pager. The best part...I don't need to update that 1-pager. I just need to update the Speks connected to that 1-pager if there is an updated process for them. It's essentially a dynamic 1-page sales doc! **Official Response from Sandi Green:** > Thanks so much for the review, Aaron! I'm glad to hear that Spekit is helping you fast-track your new hire orientation! Thanks for bringing up the sub-folders issue. It's coming, just in time for the holidays! Also, I love the phrase 'Google Drive junk drawer'. Mind if I borrow that? :) Thanks again for sharing your experience with Spekit and for being a customer! ### 24. Great resource for my work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Spekit?** Quick Access to Information – I can generally find answers, or narrow down the possibilities quickly without digging through long documents or SOPs. **What do you dislike about Spekit?** Search Functionality Could Be Better – Sometimes, finding the right Spek (bite-sized content piece) isn’t as intuitive as it could be. Choosing a few search words provides many possible results, and I am not sure which spek will help with the immediate need **What problems is Spekit solving and how is that benefiting you?** Spekit eliminates scattered documentation in multiples locaitons by providing a single source to find the needed information for my work. ### 25. Spekit is a great resource! **Rating:** 5.0/5.0 stars **Reviewed by:** Hallie C. | Development Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Spekit?** It combines large information into bite size pieces. I use it often to reference previous trainings and refresh my memory. **What do you dislike about Spekit?** At this time I do not believe there is anything I dislike. **What problems is Spekit solving and how is that benefiting you?** Finding several different trainings and knowledge on different platforms. It integrates it all into one! ### 26. Tool of Choice: Just-in-time Enablement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Spekit?** Spekit is exceptionally easy to use in some of our highest traffic Revenue tools and sites. Our primary use case is around just-in-time pop-up enablement for new sales cycles, definitions, and process adherence; we were able to draft and implement our solution with the help of the fantastic customer support and account team. As we (re)launch new tools, Spekit is our tool of choice for enabling around new workflows and demonstrating best practices, at high scale and low lift. Highly recommend! **What do you dislike about Spekit?** Spekit allows you to attach speks to specific terms or spotlights in specific sites. As a Google Drive organization, we've found that Speks don't operate with maximum agility inside Google docs, sheets, and decks. Also, for the full experience, Spekit is best used with the chrome plug-in and sidebar which not all users elect to use. **What problems is Spekit solving and how is that benefiting you?** Allows us to have a stopgap enablement resources available in diverse settings with concise context to workflow expectations and best practices. Empowers us to launch with confidence knowing that site spotlights will pop-up the most urgent/necessary need-to-know content for specific groups. High customization and easy implementation of speks in new and existing tools to drive field adoption and activity. ### 27. Less Searching, More Content **Rating:** 4.0/5.0 stars **Reviewed by:** Cori L. | Senior Content Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Spekit?** The integration into our CRM, emails, etc—never been easier to get content to the right person at the right time **What do you dislike about Spekit?** Manual migration process, can't support video/blog posts. **What problems is Spekit solving and how is that benefiting you?** Helping us get the right content to the right people at the right time ### 28. Spekit is a lifesaver for people who experience daily "squirrel" moments **Rating:** 5.0/5.0 stars **Reviewed by:** Christine D. | Managing Director of Development, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Spekit?** Spekit is right there on my screen, so I never have to click away from what I'm doing to remind myself of instructions for processes I don't do often. **What do you dislike about Spekit?** I just wish Spekit was available for even more applications. **What problems is Spekit solving and how is that benefiting you?** Spekit bolsters my and my staff's technical knowledge of the platforms we use by providing bite size, accessible guides that use easy to digest language providing step-by-step instructions. This information is easy to search for and easy to share, improving my and my staff's efficiency. ### 29. Very easy to use and helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Selena B. | Sales agent, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Spekit?** Spekit is very educational and easy to find answers quickly. **What do you dislike about Spekit?** Spekit sometimes has too much information which can become overwhelming. **What problems is Spekit solving and how is that benefiting you?** It's helping me resolve customer problems and gaining knowledge. ### 30. Spekit is pretty straight forward. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Spekit?** I like how Spekit doesn't miss a step when showing a new action in Salesforce. The ease of use is great. **What do you dislike about Spekit?** The Spekit screen examples of Salesforce need to be bigger. When I make the examples bigger on my screen, they get blurry. **What problems is Spekit solving and how is that benefiting you?** There are many procedures to remember in Salesforce and some aren't used on a daily basis. Spekit is handy in this situation because I can type in the action, I need next, and it shows me how to proceed. ### 31. Spekit allows for easy creation and sharing of procedures and processes for our team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Spekit?** Spekit makes it easy for our team to create directions, processes, and procedures that can easily be shared within our immediate team, to the greater organization, and externally. **What do you dislike about Spekit?** Can't think of something specific we dislike about Spekit. **What problems is Spekit solving and how is that benefiting you?** Spekit helps us by having one place for staff to go to for directions and processes and procedures. By keeping everything in Spekit we don't have to update multiple teams or places documents and trainings live and instead can direct everyone to one spot. ### 32. Spekit is a game-changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Allison M. | Instructional Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Spekit?** My current favorite feature of Spekit is the ability to link Speks directly into our eLearning content. This allows learners to access additional information on a topic without overwhelming those who may not need the extra details, keeping our eLearning concise. For example, in a recent module, I needed to define several financial terms. Instead of cluttering the module with lengthy definitions, I linked the terms to Speks housed in a Spekit glossary topic. This way, users who needed more context could easily pull up the relevant information without leaving the module! I also have always loved the embedded Speks in Salesforce that allow new users to view process steps they may have forgotten or have questions about. **What do you dislike about Spekit?** The analytics has improved so much, but I still wish there was more! I love data! For example, I wish I could see if after searching a term, which specific Spek was clicked in to. **What problems is Spekit solving and how is that benefiting you?** Spekit is truly empowering our learners to discover answers on their own - also helping to free up time for trainers and managers. ### 33. Fantastic Knowledge Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Mark R. | Customer Life Cycle, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Spekit?** Easy to Use – Provides quick, in-app help without switching screens. Saves Time – Reduces the need for long training sessions. Keeps Info Updated – Helps teams stay informed about changes. Integrates Well – Works with tools like Salesforce, Slack, and other business apps. **What do you dislike about Spekit?** Too many pop-ups may annoy users. Needs effort to create and organize content. **What problems is Spekit solving and how is that benefiting you?** Employees can self-serve information instead of asking the same questions repeatedly. Agents can handle customer queries more efficiently with easy access to accurate information. ### 34. I originally introduced Spekit to my team here at MATE and it has been successful for our team **Rating:** 5.0/5.0 stars **Reviewed by:** Adam R. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Spekit?** Easy and accessible for everyone. Spotlights are a great tool as well **What do you dislike about Spekit?** Knowledge tests I wish you could put more questions **What problems is Spekit solving and how is that benefiting you?** It is allowing agents to quickly find information they need while talking to customers on the phone. ### 35. Easy, Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** addi r. | Sales Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Spekit?** Spekit, is so easy to access and just utilizing it makes it much more easier, just basically search it and its there. Speakit has been a tool thats always being used on my end and it has never missed! Customer support is even more helpful whenever anything goes wrong. **What do you dislike about Spekit?** Im very happy with spekit and will not have anything bad to say about it. **What problems is Spekit solving and how is that benefiting you?** Find out details about products and more knowledge about those products ### 36. Love Spekit! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Spekit?** Spekit is very user friendly and the interface is clean. Love that it adds new features often and customization for the org. **What do you dislike about Spekit?** I wish the plugin was compatible with the Firefox browser! This is my primary browser and I'd use Spekit more often if I could have it where I work most often. **What problems is Spekit solving and how is that benefiting you?** Spekit helps with FAQs on our many processes and objects across platforms. Serves as a great and easy knowledge base! ### 37. Convenient, Easy-to-Use, Super Helpful Tool **Rating:** 4.5/5.0 stars **Reviewed by:** FATIMA P. | ACS and Claims Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Spekit?** Spekit plays a vital role in our team. It serves as our all-in-one tool for training, process guidance, updates and a lot more. Its user-friendly features makes our daily task more convenient. Also, what I love the most about Spekit is how accomodating their team is! Truly knowledgeable, provides visual manual for clearer understanding and I love how open they are in feedback and suggestions. **What do you dislike about Spekit?** Lots of features has improved a lot. And if I can suggest additional feature, it is if a user can leave comments on topics for the purpose of real time feedback or if updates needs to be done right away. Also, it would be more helful for the whole team if the search results can be filtered by Most Used/Viewed - to Least so desired topic can be easily selected. **What problems is Spekit solving and how is that benefiting you?** Helps the whole team to effectively accomplish our goals. Information dissemination become effortless. ### 38. Big upgrade in over other Sales Enablement tools! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris D. | Sales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Spekit?** The Salesforce integration and the ability to quickly and efficiently navigate content. **What do you dislike about Spekit?** Very few downsides, strongly prefer it to other tools I have used historically **What problems is Spekit solving and how is that benefiting you?** Efficiently learning and distributing new content ### 39. Essential for New Hires/Training! A Gamechanger. **Rating:** 5.0/5.0 stars **Reviewed by:** Emily N. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Spekit?** The best part about Spekit is how it seamlessly integrates with the tools your team is already using, making it incredibly easy to deliver in-app training and knwloedge right when it's needed. It's intutitive, user-friendly, and provided a centralized space for onboarding, process documentation, and continuous learning. **What do you dislike about Spekit?** N/A. It is able to provide real-time support and gudiance directly within platforms like Salesforce to drastically ramp-up times and increase overall productivity. It's a powerful tool for boosting employee performance and driving adoption across teams. **What problems is Spekit solving and how is that benefiting you?** User-friendly, and assists in sales coaching and opportunities. ### 40. Spekit is Helping Transform Our Client Support **Rating:** 4.0/5.0 stars **Reviewed by:** Natalie L. | Sr. Director - Sales Operations for North America, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about Spekit?** The only reason it is an 8 and not higher as we are only a few months into using the service. But so far this has been a game changer for my organization. It is super easy to use, you dont need to be technical or have coding experience. If you can use Word...you can use this. Agents can quickly find procedures and assist our clients. Teh search feature is amazing and the translate feature allows employees to read in thier own language. This is super helpful for my annual audit reviews too. **What do you dislike about Spekit?** Not sure I have feedback here yet. I would say the most challenging part is deciding how to organize everything. A few features I wish it had are ability to provide more complex Knowledge Checks and more indepth feedback options for agents to provide us feedback on content. **What problems is Spekit solving and how is that benefiting you?** I have multiple teams that we brought together into one integrated organization. All were using different systems for housing our procedures. This allows me one system and ability to now flex work based on capacity to different teams. ### 41. Making Work Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Tina D. | Associate Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2025 **What do you like best about Spekit?** My experience with Spekit is through work and I can't begin to share how valuable of a tool this has been. I best like the step-by-step instructions, with links, that make it super easy. **What do you dislike about Spekit?** There is nothing not to like about Spekit! **What problems is Spekit solving and how is that benefiting you?** Spekit helps explain how to do anything needed within the Salesforce platform and this is very beneficial and allows me to be more productive during my workday. ### 42. Spekit is perfect for Quality Control of SOP's! **Rating:** 5.0/5.0 stars **Reviewed by:** Gloria R. | Care Services Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Spekit?** I like the ease of finding processes with our programs. I use it frequently to confirm I am entering the correct information properly. It is a wonderful program and I recommend highly. **What do you dislike about Spekit?** I cannot think of anything right now. This program is pretty darn cool. **What problems is Spekit solving and how is that benefiting you?** It has the most up to date information/processes. This is key for when you have hundreds of users in one system. ### 43. Absolutely amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Mary A. | Sales Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Spekit?** Informative Enlightening Educational and more **What do you dislike about Spekit?** What do I dislike about Spekit? Nothing comes to mind atm **What problems is Spekit solving and how is that benefiting you?** What problems is Spekit solving and how is that benefiting you? ### 44. Very useful to have in the office **Rating:** 4.0/5.0 stars **Reviewed by:** Ozcan S. | Sales agent, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Spekit?** Everything is always very detailed and has links **What do you dislike about Spekit?** sometimes can be slow certain things may not be found **What problems is Spekit solving and how is that benefiting you?** quick knowledge organizing, content quick links ### 45. Easy to find shared documents **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Spekit?** It only took a few minutes to implement and is easy to navigate when using certain sites. I use it to find key documents and find it a lot easier to search on Spekit than navigate slack channels and google drive. **What do you dislike about Spekit?** It isn't very good at answering key questions on where to find certain information. **What problems is Spekit solving and how is that benefiting you?** Working more efficiently ### 46. Spekit is the Best! **Rating:** 5.0/5.0 stars **Reviewed by:** meg m. | Change Management Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Spekit?** Spekit is easy to use and very intuitive. Setting Spekit up and integrating it with Salesforce was so easy! There are also very clear, concise, helpful tutorial videos. The Spekit team is friendly and very knowledgeable! They respond quickly to requests for help or information. **What do you dislike about Spekit?** So far I have not experienced a downside to using Spekit. I have found it very easy to use and the tutorial videos have answered any questions I've had. **What problems is Spekit solving and how is that benefiting you?** In our initial Salesforce implementation, we had the same questions coming up over and over in the User Adoption sessions. After using Spekit as the digital adoption platform and knowledge base, the information the users need are literally right at their fingertips! User adoption has increased significantly and we are not getting repeat questions and requests for retraining. ### 47. Helpful and intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Spekit?** ease of navigation, the simple layout and how quick it is to find something **What do you dislike about Spekit?** Sometimes it does not load and requires logging in. **What problems is Spekit solving and how is that benefiting you?** Sometimes there are a lot of important information that can easily be forgotten. Spekit helps with the navigation and finding of those information, which is crucial at times when there's no authority to depend on. ### 48. Great Help **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Spekit?** I enjoy having the capability to get help with a click of a tab. I don't have to pull up the website to get help since I can click the tab. **What do you dislike about Spekit?** There is nothing I dislike about this application. **What problems is Spekit solving and how is that benefiting you?** All of our procedures and processes that we utilize in Salesforce are under Spekit. ### 49. Easy to find answers! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Philanthropy | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Spekit?** I love that I can search keywords and find exactly what I am looking for. **What do you dislike about Spekit?** Nothing, it has been a helpful tool to use especially when I was a new employee. **What problems is Spekit solving and how is that benefiting you?** Spekit is an all in one platform that helps me find the answers for my work quickly. ### 50. Spekit is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa K. | Director, Direct Response, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Spekit?** Spekit has transformed how we manage and share knowledge across our organization. It is so easy to use and so helpful that I use it daily! **What do you dislike about Spekit?** There is nothing that I that I dislike about Spekit! **What problems is Spekit solving and how is that benefiting you?** Helps our organization access all the documents it needs in an organized and clear manner! ## Spekit Discussions - [What is Spekit used for?](https://www.g2.com/discussions/what-is-spekit-used-for) - [oes an](https://www.g2.com/discussions/oes-an) - 1 upvote - [View Spekit pricing details and edition comparison](https://www.g2.com/products/spekit/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-05-31+04%3A43%3A06+-0500&secure%5Bsession_id%5D=15307078-7e65-454f-a65a-52d12fcfab27&secure%5Btoken%5D=a73ec43bfff61f2ade470a3f61ded71880008b7c8ed753ecd3d5dd582c51a5c2&format=llm_user) ## Spekit Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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[Zeus Labs](https://www.g2.com/products/zeus-labs/reviews) ## Spekit Features **User Analysis** - Data Analysis **Basics** - Performance - Mobility **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor **Course Authoring** - Course Builder - Questions - Customized Learning Paths **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Agentic AI - Sales Enablement** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Content Management** - Content Import - Content Creation - Templates - Advanced Search - Content Storage **Training** - Knowledge Base - Coaching Materials - Playbook Creation **Knowledge Base** - Q & A - Link Sharing - Searchable **User Support** - User Segmentation - Multi-Language Support - Behavior-responsive Messaging **Content** - Content Library - Customizability - Content Creation **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Course Management** - Assessments - Manager Portals - Feedback **Analytics** - Reporting - Alerts - Account-Based Engagement - Content Utilization **Feedback** - Notifications - Competition **Security** - Verification - Role-Based Permission - Public vs Private **Walkthrough Type** - Audio-visual Walkthroughs - Text Bubble Walkthroughs **Performance** - Monitoring - Reporting **Platform** - File support - Mobile support - Integration **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Manager Portals - Content Storage and Management - Content Libraries **Onboarding** - Documentation - Programs **Generative AI** - AI Text Summarization **Platform Basics - Digital Adoption Platform** - Integration - Communications **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Reporting - Dashboards **Communication** - Social Features - Tagging - Upload - Comments **Analytics - Digital Adoption Platform** - Analytics **Learning Management - Sales Enablement** - Sales Training - Sales Coaching - Sales Onboarding **Functions - Digital Adoption Platform** - Customer self-service - In-app guidance **Revenue Enablement - Sales Enablement** - Cross-Functional Alignment - AI and Automation - End-to-End Customer Journey Insights **Agentic AI - Digital Adoption Platform** - Adaptive Learning ## Top Spekit Alternatives - [WalkMe](https://www.g2.com/products/walkme/reviews) - 4.5/5.0 (550 reviews) - [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) - 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