Top 10 Specific Alternatives & Competitors

If you are considering Specific, you may also want to investigate similar alternatives or competitors to find the best solution. User Research Tools is a widely used technology, and many people are seeking sophisticated, popular software solutions with survey, video snippets, and video interview. Other important factors to consider when researching alternatives to Specific include reliability and ease of use. The best overall Specific alternative is LiveAgent. Other similar apps like Specific are Glassbox, UserTesting, SurveyMonkey, and Salesforce Service Cloud. Specific alternatives can be found in User Research Tools but may also be in Help Desk Software or Survey Software.

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Best Paid & Free Alternatives to Specific

LiveAgent
Glassbox
UserTesting
SurveyMonkey
Salesforce Service Cloud
Dialpad Connect
Birdeye
Qualtrics Strategy & Research

Top 10 Alternatives to Specific Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Specific stacks up to the competition and find the best product for your business.

LiveAgent

By QualityUnit

4.5/5

(1,536)

Product Description

Categories in common with Specific:

Enterprise Feedback Management

By Glassbox

Product Description

Categories in common with Specific:

Enterprise Feedback Management

By UserTesting

Product Description

Categories in common with Specific:

Enterprise Feedback Management

User Research Software

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Salesforce Service Cloud

By Salesforce

4.4/5

(7,169)

Product Description

Categories in common with Specific:

Enterprise Feedback Management

Dialpad Connect

By Dialpad

4.4/5

(3,947)

Product Description

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Categories in common with Specific:

By Birdeye

Product Description

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

Categories in common with Specific:

Feedback Analytics