--- title: SkyTouch Technology Reviews meta_title: 'SkyTouch Technology Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 108 reviews by the users' company size, role or industry to find out how SkyTouch Technology works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 108 scale: '5' date_modified: '2026-07-07' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # SkyTouch Technology Reviews **Vendor:** SkyTouch Technology **Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 108 ## About SkyTouch Technology SkyTouch Technology has provided the most widely-used hotel PMS software to solve all property management needs since 2013. Hoteliers seek our cloud-based software with 24/7 support for our easy-to-use interface abilities. Our products efficiently manage rates & availability, distribution & booking, guest experience, and more. The SkyTouch hotel property management system (PMS) is built by hoteliers, so we understand the industry and anticipate your needs. Staying ahead of industry technology and innovation, our PMS is complimented with limitless integration opportunity to efficiently grow your business and increase revenue. With SkyTouch, the Sky's the Limit. ## SkyTouch Technology Reviews ### 1. Saving Mercy Corporation **Rating:** 4.0/5.0 stars **Reviewed by:** Stacey C. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2022 **What do you like best about SkyTouch Technology?** Prompt and friendly customer support. Always there to help answer questions and resolve issues when necessary **What do you dislike about SkyTouch Technology?** Not having running balances in guest folio **What problems is SkyTouch Technology solving and how is that benefiting you?** Hotel management **Official Response from Haley Eder:** > Hi Stacey- Thank you for your positive review and feedback. We understand the unique demands of your property and are working on expanding our extended stay functionality. I will be reaching out to you to discuss further. - Haley ### 2. Terrific PMS System with a friendly, easy to use interface! **Rating:** 5.0/5.0 stars **Reviewed by:** Terry S. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2021 **What do you like best about SkyTouch Technology?** Straight forward, easy to use interface that makes sense. **What do you dislike about SkyTouch Technology?** There isn't really anything that I dislike! Having used many different PMS systems in my 25 year career, Skytouch by far has been the easiest to use. **What problems is SkyTouch Technology solving and how is that benefiting you?** Problem solved of managing my groups (99% of my business) and for managing Housekeeping. The benefits realized are a simple solution that met all my needs and requirements. **Official Response from Stewart Black:** > Thank you for your positive review and feedback. We love having great partners like you! ### 3. Skyouch **Rating:** 5.0/5.0 stars **Reviewed by:** Janet J. | General Manager **Reviewed Date:** August 19, 2021 **What do you like best about SkyTouch Technology?** I like that the system is very user friendly. I also lover that the service we receive from the sales department, IT department and the technical support are so helpful and quick to respond to requests **What do you dislike about SkyTouch Technology?** We are very happy with this program, just wish that there was an easy way to manage events and conference meeting spaces. **What problems is SkyTouch Technology solving and how is that benefiting you?** We have no issues at this time; we feel this is a great program for the mid-size hotel, the advantages we find is being able to manage our housekeeping department from this system **Official Response from Stewart Black:** > Thank you so much for your feedback. We partner with industry experts like us to offer the most robust conferences services. I know we've discussed this challenge before and we are continuing to invest in our product to offer features to meet your hotel's needs. ### 4. Great managent system easy to learn **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2021 **What do you like best about SkyTouch Technology?** very user-friendly system with ability to adjust rates and see availability **What do you dislike about SkyTouch Technology?** Some difficulty with the audit system and the process of balancing the daily amounts to turn over each day in the system **What problems is SkyTouch Technology solving and how is that benefiting you?** Complete front end management of hotel operations along with the integration of maintenance and housekeeping systems **Official Response from Haley Eder:** > Dear User in Hospitality, Thank you so much for your feedback. If you can reach out to your customer success manager, we would love the opportunity to resolve this audit challenge with you. Best, Haley ### 5. Great PMS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2021 **What do you like best about SkyTouch Technology?** Skytouch is one of the best Property Management Systems out there. The System is cloud-based, and there is very user-friendly access for Exec Housekeepers which allows them to update room status in realtime. The support team is outstanding - they go the extra mile in getting things fixed. **What do you dislike about SkyTouch Technology?** The PMS is excellent. There is no better system out there. **What problems is SkyTouch Technology solving and how is that benefiting you?** We have managed to update to update rooms in real-time by giving MODs phones with IOS preloaded **Official Response from Haley Eder:** > Thank you for your positive feedback! We're glad to hear that you find SkyTouch Technology to be one of the best Property Management Systems with user-friendly access and outstanding support. We appreciate your business and look forward to continuing to provide you with excellent service. ### 6. Eased Hotel Management. **Rating:** 4.5/5.0 stars **Reviewed by:** Agnes K. | Hotel Management, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about SkyTouch Technology?** It is a very easy to use software with a user friendly platform that has all the advanced features that customers demand in a hotel property. The software is suited for any size and type of hospitality business that can be customized to suit your business needs. It is affordable and deployment is done with ease. **What do you dislike about SkyTouch Technology?** Most internet and cloud based softwares have a weakness in data security. This too isn't left out since intruders are able to access important information which is not a good thing to your business. Also internet based software mostly depend on network to perform its operations, meaning there will be a slowed performance when the network is weak. **Recommendations to others considering SkyTouch Technology:** Manage all operations of your hotel or hospitality business easily from any where thereby enhancing quality of services. **What problems is SkyTouch Technology solving and how is that benefiting you?** Optimize exposure thus help gain more customers which is a benefit to any business because there will be an increased revenue collection. This way profit in greatly enhanced. Customer loyalty is also enhanced since service delivery is efficient and up to standard. This is also enabled by the power of being in control of all staff and guest activities from anywhere. This way visibility and transparency is also not left out. Helped reduce risks of booking ,rebooking or over booking as operations have been streamlined. This means that guest rooms are not double booked at the same time. ### 7. Easy to Learn **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2019 **What do you like best about SkyTouch Technology?** Skytouch is so easy to learn and also to teach. It has just about anything our team could need. The support staff is usually very efficient and helpful. **What do you dislike about SkyTouch Technology?** Occasionally goes down for a small period of time and could have some more features for email blasts, texts, etc for communicating with guests. **Recommendations to others considering SkyTouch Technology:** Give more options for communicating with the guest right through this software so everything is all in one place. **What problems is SkyTouch Technology solving and how is that benefiting you?** Effectively and efficiently booking reservations and getting all information we need from customers. **Official Response from Haley Eder:** > We're glad to hear that you find SkyTouch easy to learn and that our support staff is efficient and helpful. We understand the occasional downtime can be frustrating and are continuously working to improve our system's stability. We appreciate your feedback on communication features and will take it into consideration for future updates. There are solutions to communicate with your guests. Please reach out to your customer success manager and they can assist with recommending these integrations. ### 8. Easy Peasy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2019 **What do you like best about SkyTouch Technology?** It’s simple and easy to learn only took me about 2-3 days and learned everything on the system **What do you dislike about SkyTouch Technology?** Nothing to really dislike it’s the easiest system I’ve worked with in hotels **Recommendations to others considering SkyTouch Technology:** Just play around on the system, I promise this will be the easiest way to train someone who has never done front desk. Too easy **What problems is SkyTouch Technology solving and how is that benefiting you?** Fast Checkins **Official Response from Haley Eder:** > We're thrilled to hear that you found SkyTouch Technology simple and easy to learn! Our goal is to provide user-friendly solutions for hotel operations. ## SkyTouch Technology Discussions - [What is SkyTouch hotel OS?](https://www.g2.com/discussions/what-is-skytouch-hotel-os) - 1 comment - [View SkyTouch Technology pricing details and edition comparison](https://www.g2.com/products/skytouch-technology/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+09%3A08%3A23+-0500&secure%5Bsession_id%5D=ab5f91c3-dd19-432a-a5bf-45fce4027b21&secure%5Btoken%5D=44859390fc50fe084c0f55f22a41c7471b948ec198edb7bb30460033c0ab4ea4&format=llm_user) ## SkyTouch Technology Features **Administration** - Integrations - Inventory Management - Automation - Calendar - Reporting & Analytics **Property Management** - Room Inventory - Revenue Management - Facility Maintenance - Distribution Management **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Guest Management** - Central Reservation System - Marketing and Loyalty Programs - Guest Messaging **Administration** - Inventory Management - Integrations - Automation - Reporting & Analytics - Calendar **Marketing** - Marketing Tools - Online Reputation Management **Staff Management** - Housekeeping - Shift Scheduling **Marketing** - Online Reputation Management - Marketing Tools **Platform** - Reporting and Analytics - Channel Manager Integration **Agentic AI - Hotel Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance ## Top SkyTouch Technology Alternatives - [Hostaway](https://www.g2.com/products/hostaway/reviews) - 4.8/5.0 (411 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews) - [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) - 4.3/5.0 (38 reviews)