# SkyTouch Technology vs StayNTouch Cloud PMS Comparison --- ## Frequently Asked Questions ### What is the difference between SkyTouch Technology vs StayNTouch Cloud PMS? SkyTouch Technology stands out for its slightly higher G2 rating and reviewer-cited ease of use, while StayNTouch Cloud PMS is noted for its modern interface and strong mobile accessibility. | | [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) | [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.5/5 (108 reviews) | 4.4/5 (67 reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup score | 8.9 | 9.1 | | Quality of Support score | 8.7 | 8.6 | | Top Reviewer-Cited Strength | Intuitive and easy to learn, minimal training required | User-friendly, modern interface, strong mobile access | ### How do the pricing models of SkyTouch Technology and StayNTouch Cloud PMS compare? SkyTouch Technology and StayNTouch Cloud PMS are rated nearly identically on value, with no material difference in reviewer satisfaction with pricing. - **SkyTouch Technology:** In recent reviews, many reviewers highlight satisfaction with the value provided, noting the platform's ease of use and time savings as key benefits. - **StayNTouch Cloud PMS:** Reviewers describe the product as price competitive and appreciate the quick training and onboarding, which they see as contributing to overall value. ### What are the best alternatives to SkyTouch Technology and StayNTouch Cloud PMS? The top three alternatives to SkyTouch Technology and StayNTouch Cloud PMS are Oracle Hospitality OPERA Property Management System, Hostaway, and Cloudbeds. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) | 4.5/5 (108 reviews) | Small-Business | — | Intuitive and easy to learn, minimal training required | | [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) | 4.4/5 (67 reviews) | Small-Business | — | User-friendly, modern interface, strong mobile access | | [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) | 4.2/5 (65 reviews) | Mid-Market | — | Comprehensive feature set for larger properties | | [Hostaway](https://www.g2.com/products/hostaway/reviews) | 4.8/5 (415 reviews) | Small-Business | — | Highly rated for integrations and automation | | [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) | 4.3/5 (40 reviews) | Small-Business | — | Flexible and easy to use for small properties | ### Which Hotel Management features should I prioritize when comparing SkyTouch Technology and StayNTouch Cloud PMS? Buyers comparing SkyTouch Technology and StayNTouch Cloud PMS should prioritize ease of use, ease of setup, quality of support, integrations, and reporting capabilities. - **Ease of Use:** SkyTouch Technology scores 9.3, StayNTouch Cloud PMS scores 9.1. - **Ease of Setup:** SkyTouch Technology scores 8.9, StayNTouch Cloud PMS scores 9.1. - **Quality of Support:** SkyTouch Technology scores 8.7, StayNTouch Cloud PMS scores 8.6. - **Integrations:** Both products are frequently cited for integrations, with StayNTouch Cloud PMS reviewers highlighting API integrations and mobile access. - **Reporting Capabilities:** Reviewers for both products mention reporting as an area for improvement, with StayNTouch Cloud PMS users specifically noting limitations in report customization and export formats. ### What are the pros and cons of SkyTouch Technology vs StayNTouch Cloud PMS? SkyTouch Technology is praised for its intuitive interface and minimal training requirements, while StayNTouch Cloud PMS is recognized for its modern, mobile-friendly design and robust integrations. - **SkyTouch Technology strengths:** Intuitive and easy to learn, minimal training required, strong customer support, and efficient onboarding. - **SkyTouch Technology trade-offs:** Reviewers note occasional system slowness during peak times, some bugs with integrations, and a desire for more automation and improved reporting features. - **StayNTouch Cloud PMS strengths:** User-friendly, modern interface, strong mobile access, robust API integrations, and quick staff training. - **StayNTouch Cloud PMS trade-offs:** Reviewers mention reporting limitations, occasional system glitches, and a need for enhancements in group and billing functionalities. ### Is SkyTouch Technology or StayNTouch Cloud PMS better for small businesses? SkyTouch Technology is the stronger fit for small businesses, as both its largest reviewer segment and recent sentiment highlight ease of use and quick onboarding for small teams. - **SkyTouch Technology:** Small-Business is the largest segment, with reviewers consistently praising its intuitive interface and minimal training requirements for small hotel teams. - **StayNTouch Cloud PMS:** Small-Business is also the largest segment, with reviewers noting its user-friendly design and mobile accessibility, but with more frequent mentions of reporting and group management limitations. ### Which Hotel Management platform has better integrations? StayNTouch Cloud PMS is favored for integrations, with reviewers frequently highlighting its robust API options and mobile access. - **SkyTouch Technology:** Reviewers mention integration with channel managers and POS systems, but also note occasional bugs and limitations with third-party integrations. - **StayNTouch Cloud PMS:** Reviewers frequently cite API integrations, mobile access, and connections to POS, CRS, and guest engagement systems as key strengths. ### How do SkyTouch Technology and StayNTouch Cloud PMS compare on customer support? SkyTouch Technology and StayNTouch Cloud PMS are rated at near-parity on Quality of Support, with scores of 8.7 and 8.6 respectively, indicating similar reviewer satisfaction. - **SkyTouch Technology:** Reviewers describe support as responsive and knowledgeable, with many citing quick resolution of issues and helpful onboarding experiences. - **StayNTouch Cloud PMS:** Reviewers highlight prompt and reliable customer service, with positive feedback on training and implementation support, though some mention occasional delays or the need for more direct phone support. ### Which is easier to implement, SkyTouch Technology or StayNTouch Cloud PMS? StayNTouch Cloud PMS has a slight edge in Ease of Setup, scoring 9.1 versus SkyTouch Technology's 8.9, but both are highly rated for implementation. - **SkyTouch Technology:** Reviewers consistently report quick onboarding, minimal training time, and straightforward implementation, especially for small hotels. - **StayNTouch Cloud PMS:** Reviewers highlight smooth transitions from previous systems, efficient deployment, and easy training, with particular praise for mobile setup and remote access capabilities. | | SkyTouch Technology | StayNTouch Cloud PMS | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | | **Total Reviews** | 108 | 67 | | **Largest Market Segment** | Small-Business (85.8% of reviews) | Small-Business (62.3% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Ratings Comparison | Rating | SkyTouch Technology | StayNTouch Cloud PMS | |---|---|---| | **Meets Requirements** | 8.9 (88 reviews) | 8.6 (35 reviews) | | **Ease of Use** | 9.3 (90 reviews) | 9.1 (36 reviews) | | **Ease of Setup** | 8.9 (57 reviews) | 9.1 (15 reviews) | | **Ease of Admin** | 9.1 (53 reviews) | 9.2 (15 reviews) | | **Quality of Support** | 8.7 (88 reviews) | 8.6 (36 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (53 reviews) | 9.2 (14 reviews) | | **Product Direction (% positive)** | 8.8 (84 reviews) | 9.6 (27 reviews) | --- ## Pricing ### SkyTouch Technology #### Entry-Level Pricing No pricing available #### Free Trial No information available ### StayNTouch Cloud PMS #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Channel Management | Product | Score | Reviews | |---|---|---| | **SkyTouch Technology** | N/A | N/A | | **StayNTouch Cloud PMS** | N/A | N/A | #### Administration | Feature | SkyTouch Technology | StayNTouch Cloud PMS | |---|---|---| | **Integrations** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Automation** | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Discount Management** | Not enough data | Not enough data | | **Availability Management** | Not enough data | Not enough data | | **Price/Margin Management** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Partner Management** | Not enough data | Not enough data | | **Incentive Management** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Promotions Management** | Not enough data | Not enough data | | **Commission Management** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Channel Analytics** | Not enough data | Not enough data | #### Booking Management | Feature | SkyTouch Technology | StayNTouch Cloud PMS | |---|---|---| | **Booking Aggregation** | Not enough data | Not enough data | | **Booking Engine** | Not enough data | Not enough data | | **Rate Setting** | Not enough data | Not enough data | #### Booking Management | Feature | SkyTouch Technology | StayNTouch Cloud PMS | |---|---|---| | **Booking Aggregation** | Not enough data | Not enough data | | **Booking Engine** | Not enough data | Not enough data | | **Rate Setting** | Not enough data | Not enough data | #### Administration | Feature | SkyTouch Technology | StayNTouch Cloud PMS | |---|---|---| | **Inventory Management** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Automation** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | #### Marketing | Feature | SkyTouch Technology | StayNTouch Cloud PMS | |---|---|---| | **Marketing Tools** | Not enough data | Not enough data | | **Online Reputation Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Order Management** | Not enough data | Not enough data | | **Referral Management** | Not enough data | Not enough data | | **Multi-Channel Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | #### Marketing | Feature | SkyTouch Technology | StayNTouch Cloud PMS | |---|---|---| | **Online Reputation Management** | Not enough data | Not enough data | | **Marketing Tools** | Not enough data | Not enough data | #### Additional Functionality | Feature | SkyTouch Technology | StayNTouch Cloud PMS | |---|---|---| | **Email Templates** | Not enough data | Not enough data | | **Partner Portal** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Inventory Tracking** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Inventory Control** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Dynamic Pricing** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Multi-Channel Distribution** | Not enough data | Not enough data | | **Multi-Channel Campaigns** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | ### Hotel Management | Product | Score | Reviews | |---|---|---| | **SkyTouch Technology** | 8.0/10 | 77 | | **StayNTouch Cloud PMS** | N/A | N/A | #### Property Management | Feature | SkyTouch Technology | StayNTouch Cloud PMS | |---|---|---| | **Room Inventory** | 9.1 (75 reviews) | Not enough data | | **Revenue Management** | 8.7 (72 reviews) | Not enough data | | **Facility Maintenance** | 8.2 (71 reviews) | Not enough data | | **Distribution Management** | 8.5 (70 reviews) | Not enough data | | **Multi-Channel Distribution** | Not enough data | Not enough data | | **Discount Management** | Not enough data | Not enough data | | **Reservations Management** | Not enough data | Not enough data | | **Restriction Management** | Not enough data | Not enough data | | **Promotions Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Channel Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Billing Rate Management** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Price/Margin Management** | Not enough data | Not enough data | | **Booking Management** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Multi-Channel Management** | Not enough data | Not enough data | | **Availability Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Front Desk Management** | Not enough data | Not enough data | | **Housekeeping Management** | Not enough data | Not enough data | | **Maintenance Management** | Not enough data | Not enough data | | **Website Management** | Not enough data | Not enough data | | **Guest Experience Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Communications Management** | Not enough data | Not enough data | | **Reviews Management** | Not enough data | Not enough data | | **Tax Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Work Order Management** | Not enough data | Not enough data | | **Spa/Activity Management** | Not enough data | Not enough data | | **Financial Management** | Not enough data | Not enough data | | **Rate Management** | Not enough data | Not enough data | #### Guest Management | Feature | SkyTouch Technology | StayNTouch Cloud PMS | |---|---|---| | **Central Reservation System** | 8.7 (69 reviews) | Not enough data | | **Marketing and Loyalty Programs** | 6.8 (61 reviews) | Not enough data | | **Guest Messaging** | 6.4 (60 reviews) | Not enough data | | **Multi-Channel Marketing** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | #### Staff Management | Feature | SkyTouch Technology | StayNTouch Cloud PMS | |---|---|---| | **Housekeeping** | 8.5 (72 reviews) | Not enough data | | **Shift Scheduling** | 6.5 (55 reviews) | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | #### Platform | Feature | SkyTouch Technology | StayNTouch Cloud PMS | |---|---|---| | **Reporting and Analytics** | 8.4 (72 reviews) | Not enough data | | **Channel Manager Integration** | 8.5 (52 reviews) | Not enough data | | **Website Integration** | Not enough data | Not enough data | | **Channel Analytics** | Not enough data | Not enough data | #### Agentic AI - Hotel Management | Feature | SkyTouch Technology | StayNTouch Cloud PMS | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | #### Additional Functionality | Feature | SkyTouch Technology | StayNTouch Cloud PMS | |---|---|---| | **Billing & Invoicing** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Event Calendar** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **Online Booking** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Room Booking** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Dynamic Pricing** | Not enough data | Not enough data | | **Multi-Channel Sync** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Kill Switch** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Credit Card Processing** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Payment Processing** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Point of Sale (POS)** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Customer History** | Not enough data | Not enough data | | **Availability Indicator** | Not enough data | Not enough data | | **Ratings/Reviews** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Built-in Accounting** | Not enough data | Not enough data | | **Guest Check-in/Check-out** | Not enough data | Not enough data | | **Single Property** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Unique to SkyTouch Technology (1):** [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e) --- ## Reviewer Demographics ### By Company Size | Segment | SkyTouch Technology | StayNTouch Cloud PMS | |---|---|---| | **Small-Business** | 85.8% | 62.3% | | **Mid-Market** | 12.3% | 36.1% | | **Enterprise** | 1.9% | 1.6% | ### By Industry #### SkyTouch Technology - **Hospitality:** 91.5% - **Accounting:** 4.7% - **Religious Institutions:** 0.9% - **Real Estate:** 0.9% - **Leisure, Travel & Tourism:** 0.9% - **Government Administration:** 0.9% #### StayNTouch Cloud PMS - **Hospitality:** 95.1% - **Restaurants:** 1.6% - **Leisure, Travel & Tourism:** 1.6% - **Hospital & Health Care:** 1.6% --- ## Alternatives ### Alternatives to SkyTouch Technology - [Hostaway](https://www.g2.com/products/hostaway/reviews) — 4.8/5 stars (423 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (65 reviews) - [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.2/5 stars (41 reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) — 4.6/5 stars (131 reviews) - [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews) — 4.2/5 stars (59 reviews) - [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.3/5 stars (78 reviews) - [WebRezPro](https://www.g2.com/products/webrezpro/reviews) — 4.3/5 stars (35 reviews) - [Canary Technologies](https://www.g2.com/products/canary-technologies/reviews) — 4.8/5 stars (24 reviews) - [RoomRaccoon](https://www.g2.com/products/roomraccoon/reviews) — 4.4/5 stars (14 reviews) - [Hostfully](https://www.g2.com/products/hostfully/reviews) — 4.5/5 stars (63 reviews) ### Alternatives to StayNTouch Cloud PMS - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (65 reviews) - [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.2/5 stars (41 reviews) - [Hotello](https://www.g2.com/products/hotello/reviews) — 4.2/5 stars (17 reviews) - [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews) — 4.2/5 stars (59 reviews) - [Mews](https://www.g2.com/products/mews/reviews) — 4.8/5 stars (32 reviews) - [WebRezPro](https://www.g2.com/products/webrezpro/reviews) — 4.3/5 stars (35 reviews) - [Visual Matrix PMS](https://www.g2.com/products/visual-matrix-pms/reviews) — 4.6/5 stars (10 reviews) - [Visitor](https://www.g2.com/products/visitor-visitor/reviews) — 4.6/5 stars (44 reviews) - [uHotelBooking](https://www.g2.com/products/uhotelbooking/reviews) — 4.4/5 stars (34 reviews) - [Maestro PMS](https://www.g2.com/products/maestro-pms/reviews) — 3.3/5 stars (13 reviews) --- ## Top Discussions ### SkyTouch Technology - Title: [What is SkyTouch hotel OS?](https://www.g2.com/discussions/what-is-skytouch-hotel-os) — 1 comment *(includes official response)* > **Top comment:** "Available anytime, anywhere, and ever-evolving to stay ahead of technology trends, SkyTouch empowers hoteliers with a best of breed cloud-based hotel..." ### StayNTouch Cloud PMS - Title: [Can I use this for food and beverage?](https://www.g2.com/discussions/37292-can-i-use-this-for-food-and-beverage) — 1 comment, 1 upvote > **Top comment:** "The software connects to other F&B solutions but it's intended use is to manage the reservations, check-in and check-out, guests information, and other core..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/skytouch-technology-vs-stayntouch-cloud-pms)