# Cloudbeds vs SkyTouch Technology Comparison

---
## Frequently Asked Questions

### What is the difference between Cloudbeds vs SkyTouch Technology?

SkyTouch Technology stands out for higher reviewer satisfaction in overall rating, ease of setup, and quality of support compared to Cloudbeds.

| | [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) | [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.3/5 (40 reviews) | 4.5/5 (108 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 8.1 | 8.9 |
| Quality of Support score | 8.3 | 8.7 |
| Top Reviewer-Cited Strength | Centralized management for multiple properties and strong channel management | User-friendly interface and efficient onboarding with strong support |



### How do the pricing models of Cloudbeds and SkyTouch Technology compare?

SkyTouch Technology is rated higher for value, with a stronger Price/Cost satisfaction score than Cloudbeds.

- **Cloudbeds:** In recent reviews, buyers mention frustration with add-on costs and limited plan customization, noting that some desired features require additional payment.
- **SkyTouch Technology:** Reviewers highlight satisfaction with the value provided, describing the system as affordable and efficient for hotel operations.
- **Switching reasons:** Recent Cloudbeds reviewers cite switching due to dissatisfaction with contract transparency and unexpected integration costs.



### What are the best alternatives to Cloudbeds and SkyTouch Technology?

The top three alternatives to Cloudbeds and SkyTouch Technology are Hostaway, Oracle Hospitality OPERA Property Management System, and Cvent Event Marketing & Management.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) | 4.3/5 (40 reviews) | Small-Business | Reviewers mention add-on costs and limited plan customization | Centralized management for multiple properties and strong channel management |
| [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) | 4.5/5 (108 reviews) | Small-Business | Described as affordable and efficient for hotel operations | User-friendly interface and efficient onboarding with strong support |
| [Hostaway](https://www.g2.com/products/hostaway/reviews) | 4.8/5 (415 reviews) | Small-Business | — | Highly rated for ease of use and comprehensive feature set |
| [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) | 4.2/5 (65 reviews) | Mid-Market | — | Robust functionality for larger and mid-market hotels |
| [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) | 4.3/5 (2317 reviews) | Mid-Market | — | Comprehensive event management and integration capabilities |



### Which Hotel Management features should I prioritize when comparing Cloudbeds and SkyTouch Technology?

Buyers should prioritize reporting, ease of use, integrations, and channel management when comparing Cloudbeds and SkyTouch Technology.

- **Reporting:** Cloudbeds 8.5, SkyTouch Technology 8.9 for Meets Requirements; reviewers note both platforms offer robust reporting, but SkyTouch Technology receives higher satisfaction.
- **Ease of Use:** Cloudbeds 8.6, SkyTouch Technology 9.3; SkyTouch Technology is consistently praised for its intuitive interface and minimal training requirements.
- **Integrations:** Reviewers highlight Cloudbeds for strong OTA and aggregator integrations, while SkyTouch Technology is noted for straightforward integration with channel managers and POS systems.
- **Channel Management:** Cloudbeds is frequently cited for its effective channel management and centralized booking control across multiple properties.



### What are the pros and cons of Cloudbeds vs SkyTouch Technology?

SkyTouch Technology's headline strength is its user-friendly interface and onboarding, while Cloudbeds is recognized for centralized multi-property management and channel management.

- **Cloudbeds strengths:** Centralized management for multiple properties, strong channel management, customizable integrations, and a modern, intuitive design.
- **Cloudbeds trade-offs:** Reviewers note limited plan customization, additional costs for certain features, slower data loading at times, and reporting that lacks depth for advanced needs.
- **SkyTouch Technology strengths:** Highly intuitive and easy-to-learn interface, efficient onboarding, responsive customer support, and effective real-time reporting tools.
- **SkyTouch Technology trade-offs:** Reviewers mention occasional system slowness during peak times, some clunky advanced features, and periodic bugs with integrations and reporting exports.



### Is Cloudbeds or SkyTouch Technology better for small businesses?

SkyTouch Technology is the better fit for small businesses, with higher satisfaction among small-business reviewers and a stronger ease-of-use reputation.

- **Cloudbeds:** Largest segment is Small-Business; reviewers appreciate its centralized management and flexibility for small hotels and vacation rentals.
- **SkyTouch Technology:** Largest segment is Small-Business; reviewers consistently highlight its intuitive interface, minimal training requirements, and efficient onboarding for small hotel teams.



### Which Hotel Management platform has better integrations?

Cloudbeds is favored for integrations, with reviewers frequently citing its strong OTA and aggregator connections.

- **Cloudbeds:** Reviewers highlight integrations with Booking.com, Expedia, and Airbnb, noting effective channel management and aggregator connections.
- **SkyTouch Technology:** Reviewers mention integration with channel managers and POS systems, with positive sentiment around straightforward setup and daily use.



### How do Cloudbeds and SkyTouch Technology compare on customer support?

SkyTouch Technology and Cloudbeds are rated in close parity for Quality of Support, with SkyTouch Technology holding a slight advantage (8.7 vs 8.3).

- **Cloudbeds:** Reviewers describe support as helpful and responsive, with some noting delays or challenges for non-English speakers and during onboarding.
- **SkyTouch Technology:** Reviewers consistently praise support for being knowledgeable, fast, and US-based, with positive experiences during onboarding and ongoing use.



### Which is easier to implement, Cloudbeds or SkyTouch Technology?

SkyTouch Technology leads on Ease of Setup, with a higher score (8.9 vs 8.1) and strong reviewer sentiment for quick onboarding.

- **Cloudbeds:** Reviewers describe setup as generally straightforward, with some noting complexity for advanced features and occasional onboarding challenges.
- **SkyTouch Technology:** Reviewers consistently highlight minimal training requirements, intuitive onboarding, and efficient implementation for new staff and properties.



### Which product has better Reporting?

SkyTouch Technology is rated higher for Reporting, with reviewers citing more satisfaction and robust real-time data tools.

- **Cloudbeds:** Reviewers note reporting is basic and sometimes lacks depth, with some expressing a desire for more customizable and advanced reporting features.
- **SkyTouch Technology:** Reviewers highlight detailed, real-time reporting tools, with positive sentiment around occupancy, revenue, and guest analytics.



| | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 41 | 108 | 
| **Largest Market Segment** | Small-Business (84.6% of reviews) | Small-Business (85.8% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 


---
## Ratings Comparison
| Rating | Cloudbeds | SkyTouch Technology | 
|---|---|---|
  | **Meets Requirements** | 8.3 (33 reviews) | 8.9 (88 reviews) | 
  | **Ease of Use** | 8.5 (34 reviews) | 9.3 (90 reviews) | 
  | **Ease of Setup** | 8.1 (25 reviews) | 8.9 (57 reviews) | 
  | **Ease of Admin** | 8.2 (22 reviews) | 9.1 (53 reviews) | 
  | **Quality of Support** | 8.1 (33 reviews) | 8.7 (88 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (22 reviews) | 9.0 (53 reviews) | 
  | **Product Direction (% positive)** | 8.9 (31 reviews) | 8.8 (84 reviews) | 

---
## Pricing

### Cloudbeds

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### SkyTouch Technology

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Channel Management

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | 7.9/10 | 21 |
| **SkyTouch Technology** | N/A | N/A |

#### Administration

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Integrations** | 8.3 (20 reviews) | Not enough data | 
| **Inventory Management** | 8.9 (19 reviews) | Not enough data | 
| **Automation** | 8.4 (18 reviews) | Not enough data | 
| **Calendar** | 9.5 (18 reviews) | Not enough data | 
| **Reporting & Analytics** | 7.5 (19 reviews) | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Partner Management** | Not enough data | Not enough data | 
| **Incentive Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Channel Analytics** | Not enough data | Not enough data | 

#### Booking Management

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Booking Aggregation** | 8.6 (11 reviews) | Not enough data | 
| **Booking Engine** | 8.6 (12 reviews) | Not enough data | 
| **Rate Setting** | 7.3 (11 reviews) | Not enough data | 

#### Booking Management

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Booking Aggregation** | 8.7 (19 reviews) | Not enough data | 
| **Booking Engine** | 7.9 (19 reviews) | Not enough data | 
| **Rate Setting** | 8.1 (19 reviews) | Not enough data | 

#### Administration

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Inventory Management** | 8.5 (11 reviews) | Not enough data | 
| **Integrations** | 7.5 (12 reviews) | Not enough data | 
| **Automation** | 7.6 (11 reviews) | Not enough data | 
| **Reporting & Analytics** | 6.5 (11 reviews) | Not enough data | 
| **Calendar** | 9.5 (11 reviews) | Not enough data | 

#### Marketing

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Marketing Tools** | 6.5 (18 reviews) | Not enough data | 
| **Online Reputation Management** | 7.2 (16 reviews) | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Referral Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 

#### Marketing

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Online Reputation Management** | 6.7 (11 reviews) | Not enough data | 
| **Marketing Tools** | 6.2 (11 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Email Templates** | Not enough data | Not enough data | 
| **Partner Portal** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Multi-Channel Campaigns** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 

### Hotel Revenue Management Systems (RMS)

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | 7.7/10 | 11 |
| **SkyTouch Technology** | N/A | N/A |

#### Rate Management

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Real-Time Pricing** | 7.2 (9 reviews) | Not enough data | 
| **Group Bookings** | Feature Not Available | Not enough data | 
| **Predictive Analytics** | 7.1 (8 reviews) | Not enough data | 
| **Competitor Analysis** | 7.5 (8 reviews) | Not enough data | 
| **Price Control** | 7.7 (8 reviews) | Not enough data | 

#### Data Tools

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Reporting** | 7.4 (9 reviews) | Not enough data | 
| **Data Visualization** | 7.6 (9 reviews) | Not enough data | 
| **Stack Integration** | 7.9 (7 reviews) | Not enough data | 

#### User Tools

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Task Automation** | 7.8 (6 reviews) | Not enough data | 
| **Email Alerts** | 8.9 (6 reviews) | Not enough data | 
| **Customer Insights** | Feature Not Available | Not enough data | 

#### Agentic AI - Hotel Revenue Management Systems (RMS)

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Hotel Management

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | 7.2/10 | 18 |
| **SkyTouch Technology** | 8.0/10 | 77 |

#### Property Management

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Room Inventory** | 8.3 (16 reviews) | 9.1 (75 reviews) | 
| **Revenue Management** | 7.6 (15 reviews) | 8.7 (72 reviews) | 
| **Facility Maintenance** | 7.2 (13 reviews) | 8.2 (71 reviews) | 
| **Distribution Management** | 8.2 (13 reviews) | 8.5 (70 reviews) | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Restriction Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Billing Rate Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Front Desk Management** | Not enough data | Not enough data | 
| **Housekeeping Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Guest Experience Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Communications Management** | Not enough data | Not enough data | 
| **Reviews Management** | Not enough data | Not enough data | 
| **Tax Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Spa/Activity Management** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Rate Management** | Not enough data | Not enough data | 

#### Guest Management

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Central Reservation System** | 8.7 (14 reviews) | 8.7 (69 reviews) | 
| **Marketing and Loyalty Programs** | 6.7 (12 reviews) | 6.8 (61 reviews) | 
| **Guest Messaging** | 6.8 (13 reviews) | 6.4 (60 reviews) | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 

#### Staff Management

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Housekeeping** | 7.1 (12 reviews) | 8.5 (72 reviews) | 
| **Shift Scheduling** | 5.3 (11 reviews) | 6.5 (55 reviews) | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 

#### Platform

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Reporting and Analytics** | 6.9 (14 reviews) | 8.4 (72 reviews) | 
| **Channel Manager Integration** | 8.4 (15 reviews) | 8.5 (52 reviews) | 
| **Website Integration** | Not enough data | Not enough data | 
| **Channel Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Hotel Management

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Event Calendar** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Room Booking** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Multi-Channel Sync** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Kill Switch** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Availability Indicator** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Built-in Accounting** | Not enough data | Not enough data | 
| **Guest Check-in/Check-out** | Not enough data | Not enough data | 
| **Single Property** | Not enough data | Not enough data | 

### Hotel Reservations

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | N/A | N/A |
| **SkyTouch Technology** | N/A | N/A |

#### Agentic AI - Hotel Reservations

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Group Reservations** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Rate Management** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Room Booking** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Activities Booking** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Third Party Booking** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Booking Notes** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), [Hotel Management Software](https://www.g2.com/categories/hotel-management)

**Unique to Cloudbeds (2):** [Hotel Revenue Management Systems (RMS)](https://www.g2.com/categories/hotel-revenue-management-systems-rms), [Hotel Reservations Software](https://www.g2.com/categories/hotel-reservations)



---
## Reviewer Demographics

### By Company Size

| Segment | Cloudbeds | SkyTouch Technology | 
|---|---|---|
| **Small-Business** | 84.6% | 85.8% | 
| **Mid-Market** | 15.4% | 12.3% | 
| **Enterprise** | 0% | 1.9% | 

### By Industry

#### Cloudbeds

- **Hospitality:** 87.2%
- **Leisure, Travel & Tourism:** 10.3%
- **Business Supplies and Equipment:** 2.6%

#### SkyTouch Technology

- **Hospitality:** 91.5%
- **Accounting:** 4.7%
- **Religious Institutions:** 0.9%
- **Real Estate:** 0.9%
- **Leisure, Travel & Tourism:** 0.9%
- **Government Administration:** 0.9%

---
## Alternatives

### Alternatives to Cloudbeds

- [Hostaway](https://www.g2.com/products/hostaway/reviews) — 4.8/5 stars (423 reviews)
- [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (65 reviews)
- [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2414 reviews)
- [eZee FrontDesk Hotel PMS](https://www.g2.com/products/ezee-frontdesk-hotel-pms/reviews) — 4.3/5 stars (13 reviews)
- [Guesty](https://www.g2.com/products/guesty/reviews) — 4.6/5 stars (131 reviews)
- [RoomRaccoon](https://www.g2.com/products/roomraccoon/reviews) — 4.4/5 stars (14 reviews)
- [Mews](https://www.g2.com/products/mews/reviews) — 4.8/5 stars (32 reviews)
- [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews)
- [Hotello](https://www.g2.com/products/hotello/reviews) — 4.2/5 stars (17 reviews)
- [SynXis Enterprise Platform](https://www.g2.com/products/synxis-enterprise-platform/reviews) — 3.6/5 stars (19 reviews)

### Alternatives to SkyTouch Technology

- [Hostaway](https://www.g2.com/products/hostaway/reviews) — 4.8/5 stars (423 reviews)
- [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (65 reviews)
- [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews)
- [Guesty](https://www.g2.com/products/guesty/reviews) — 4.6/5 stars (131 reviews)
- [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews) — 4.2/5 stars (59 reviews)
- [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.3/5 stars (78 reviews)
- [WebRezPro](https://www.g2.com/products/webrezpro/reviews) — 4.3/5 stars (35 reviews)
- [Canary Technologies](https://www.g2.com/products/canary-technologies/reviews) — 4.8/5 stars (24 reviews)
- [RoomRaccoon](https://www.g2.com/products/roomraccoon/reviews) — 4.4/5 stars (14 reviews)
- [Hostfully](https://www.g2.com/products/hostfully/reviews) — 4.5/5 stars (63 reviews)

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## Top Discussions

### Cloudbeds

- Title: [What are the functions of PMS?](https://www.g2.com/discussions/what-are-the-functions-of-pms) — 1 comment
  > **Top comment:** "View real-time data of the day’s arrivals, departures, and reservations."
- Title: [What is Cloudbeds system?](https://www.g2.com/discussions/what-is-cloudbeds-system) — 1 comment
  > **Top comment:** "One platform designed to help you grow revenue, save time, and increase guest satisfaction."

### SkyTouch Technology

- Title: [What is SkyTouch hotel OS?](https://www.g2.com/discussions/what-is-skytouch-hotel-os) — 1 comment *(includes official response)*
  > **Top comment:** "Available anytime, anywhere, and ever-evolving to stay ahead of technology trends, SkyTouch empowers hoteliers with a best of breed cloud-based hotel..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cloudbeds-vs-skytouch-technology)