--- title: SkyTouch Technology Reviews meta\_title: 'SkyTouch Technology Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 108 reviews by the users' company size, role or industry to find out how SkyTouch Technology works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 108 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Hotel url: https://www.g2.com/categories/hotel --- # SkyTouch Technology Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SkyTouch Technology but has limited features. Are you part of the SkyTouch Technology team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! SkyTouch Technology has provided the most widely-used hotel PMS software to solve all property management needs since 2013. Hoteliers seek our cloud-based software with 24/7 support for our easy-to-use interface abilities. Our products efficiently manage rates & availability, distribution & booking, guest experience, and more. The SkyTouch hotel property management system (PMS) is built by hoteliers, so we understand the industry and anticipate your needs. Staying ahead of industry technology and innovation, our PMS is complimented with limitless integration opportunity to efficiently grow your business and increase revenue. With SkyTouch, the Sky's the Limit. * * * Seller [SkyTouch Technology](https://www.g2.com/sellers/skytouch-technology) Discussions [SkyTouch Technology Community](https://www.g2.com/products/skytouch-technology/discuss) Solution Type Best-of-Breed Overview by Haley Eder Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 21 months [ View More Pricing Information ](https://www.g2.com/products/skytouch-technology/pricing) ## Top-Rated Alternatives [ ![Hostaway](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hostaway") Hostaway 4.8/5(415) ](https://www.g2.com/products/hostaway/reviews) [ ![Oracle Hospitality OPERA Property Management System](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oracle Hospitality OPERA Property Management System") Oracle Hospitality OPERA Property Management System 4.2/5(65) ](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) [ ![Cloudbeds](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cloudbeds") Cloudbeds 4.3/5(40) ](https://www.g2.com/products/cloudbeds/reviews) [ View All Alternatives ](https://www.g2.com/products/skytouch-technology/competitors/alternatives) ## User Insights Average based on 108 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Mid-Market (51-1000 emp.) 4/6/2025 "New to system but flaws are obvious - SLOW!!!" 1.5/5 What do you like best about SkyTouch Technology? I have a great deal of control and am able to quickly navigate the interface. Nothing is hidden. Review collected by and hosted on G2.com. What do you dislike about SkyTouch Technology? It is cripplingly slow. Like after selecting a search request it can take 20-30 seconds to load. Then 20-30 to load the guest I wanted check out. Our internet is over 200mbs down 15mbs up. Every other site loads instantly without any delay. Our stage on our work unit is less then a quarter of a tb. It is not our machine or the connect. It is something on the back end of SkyTouch. Review collected by and hosted on G2.com. What problems is SkyTouch Technology solving and how is that benefiting you? Our reservation, billing, room management, and checking out process. Review collected by and hosted on G2.com. Show More Response from Haley Eder of SkyTouch Technology [Editedit](https://www.g2.com/survey_responses/skytouch-technology-review-11021181/official_response/edit) Thank you for taking the time to share your feedback! We're glad to hear that you appreciate the level of control and ease of navigation within the SkyTouch interface—transparency and usability are top priorities for us, so it’s great to know that’s resonating with you. We’re truly sorry to hear about the performance issues you’ve experienced. We understand how frustrating slow load times can be, especially when everything else on your network is performing well. Your detailed note about your setup is incredibly helpful, and we’d love the opportunity to look into this further with you. Please don’t hesitate to reach out to our support team or your customer success manager so we can work toward a resolution. Thank you again for your honest feedback—it helps us get better, and we truly appreciate having you as a user. —The SkyTouch Technology Team Current UserValidated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 10/24/2023 "Good - but service is lacking" 1.5/5 What do you like best about SkyTouch Technology? SkyTouch is good for a mid-level hotel. It is easy to learn for new staff members and straight forward aproach. Its affordable with many options. The layout is easy to understand and can interface with multiple third party products. Support is US based and most of the time responds in a fast manner. Being a cloud based system, you can impliment it throughout your company if you have staff at different sites and can use acorss multiple channels and locations. Review collected by and hosted on G2.com. What do you dislike about SkyTouch Technology? Recently a lot of issues with the system. Reports have been off for awhile and no support with it. Asking for management to talk has been refused and management does not interact with customers. During installation, we had multiple issues that we continue to have with no help. The manager did send me a basket of chocolates with a note saying "lets move forward" which I would rahter of had a fix then chocolates. Its frustrating dealing with them as they are not very responsive when there are issues. Usually get the excuse that they are short staffed or someone is not there, etc. For being a hospitality company, I really question the "hospitality" and customer service. They really need help in leadership to move this product even better., Review collected by and hosted on G2.com. What problems is SkyTouch Technology solving and how is that benefiting you? Managing all reservations and cashiering functions. Review collected by and hosted on G2.com. Show More Response from Haley Eder of SkyTouch Technology [Editedit](https://www.g2.com/survey_responses/skytouch-technology-review-8761742/official_response/edit) We value all customer feedback and thank you for taking the time to provide your thoughts. We regret that you feel our support team has not been interactive with you or your hotel’s team. If a customer has a re-occurring issue, we assign a member of our technical services team to troubleshoot and resolve the issue, assisted by one of our developers if needed. Based on the depth of the issue, it can take time to resolve; for example, if an update in code or other aspects of our program is required. We strive to get all cases resolved as soon as possible. Reporting enhancements and corrections is an area we are presently focusing on and this includes working with our hosting platform. We sincerely regret any inconvenience this may have caused. Our technical services team is based in Arizona and available 24 hours a day, 7 days a week, 365 days a year, including holidays. Member of this team may be reached at any time by phone, email, the chat platform in our system and through our customer community platform. Every SkyTouch customer is assigned a dedicated Customer Success Manager for assistance with non-technical issues, training resources and for escalation of requests. In the case an assigned CSM is not available, another member of that team is available in their absence. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about SkyTouch Technology? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SkyTouch Technology ](https://www.g2.com/products/skytouch-technology/discussions/new) GU Guest User What is SkyTouch Technology used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-skytouch-technology-used-for) GU Guest User • Last activity about 4 years ago What is SkyTouch hotel OS? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-skytouch-hotel-os) [ View all Discussions ](https://www.g2.com/products/skytouch-technology/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 21 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/skytouch-technology/pricing) SkyTouch Technology Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_38f94ec56e34c198e7095a17abce3349/oracle-hospitality-opera-property-management-system.png "Product Avatar Image") Oracle Hospitality OPERA... 4.2/5(65) [ Compare Now ](https://www.g2.com/compare/oracle-hospitality-opera-property-management-system-vs-skytouch-technology) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2a6b3ca7ae3c05ef27bda85c81f5f41c/stayntouch-cloud-pms.png "Product Avatar Image") StayNTouch Cloud PMS 4.4/5(67) [ Compare Now ](https://www.g2.com/compare/skytouch-technology-vs-stayntouch-cloud-pms) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d0e65c55e92d4d9025d646e4158b9bef/cloudbeds.png "Product Avatar Image") Cloudbeds 4.3/5(40) [ Compare Now ](https://www.g2.com/compare/cloudbeds-vs-skytouch-technology) ##### ##### SkyTouch Technology Features Property Management Room Inventory Revenue Management Facility Maintenance Guest Management Central Reservation System Marketing and Loyalty Programs Guest Messaging Staff Management Housekeeping Shift Scheduling Platform Reporting and Analytics Channel Manager Integration [ View More Features ](https://www.g2.com/products/skytouch-technology/features) ##### Categories on G2 [Channel Management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)[Hotel Management](https://www.g2.com/categories/hotel-management) ##### Explore More [What's the best affiliate marketing software for beginners](https://www.g2.com/discussions/what-s-the-best-affiliate-marketing-software-for-beginners)[Best CRM solution with marketing automation features](https://www.g2.com/discussions/best-crm-solution-with-marketing-automation-features)[What's the best database DevOps platform for a small SaaS team on a tight budget?](https://www.g2.com/discussions/what-s-the-best-database-devops-platform-for-a-small-saas-team-on-a-tight-budget) [Leading event management solution with CRM integration](https://www.g2.com/discussions/what-s-the-leading-event-management-solution-with-crm-integration)[Top-rated email tracking software for outreach teams](https://www.g2.com/discussions/what-are-the-top-rated-email-tracking-software-for-outreach-teams)[Recommendations for the best webinar solution](https://www.g2.com/discussions/recommendations-for-the-best-webinar-solution) [Show MoreShow Less](javascript:void(0);)