# Shopl Reviews
**Vendor:** Shopl&Company  
**Category:** [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 2
## About Shopl
Shopl is a collaboration tool for frontline teams. Manage Attendance, Schedule, and Tasks in one tool.



## Shopl Pros & Cons
**What users like:**

- Users appreciate the **robust analytics features** of Shopl, enhancing their reporting and decision-making processes. (1 reviews)
- Users appreciate the **functionality and reporting tools** of Shopl, enhancing their overall shopping experience. (1 reviews)
- Users appreciate the **variety of features** offered by Shopl, valuing its robust functions and reporting tools. (1 reviews)

**What users dislike:**

- Users find the **inventory dashboard and schedule inconvenient** , hindering smooth usage and experience with Shopl. (1 reviews)
- Users find the **licensing issues** with Shopl restrictive, as essential features should be included in standard licenses. (1 reviews)
- Users find the **schedule and inventory dashboard lacking** , which affects usability and efficiency in Shopl. (1 reviews)
- Users find the **scheduling issues** cumbersome, impacting their convenience and overall experience with Shopl. (1 reviews)

## Shopl Reviews
  ### 1. Good tool for teams

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about Shopl?**

I best like its functions, features, reporting tools

**What do you dislike about Shopl?**

Schedule is not very convinient to use. Also I think that inventory dashboard has to be imroved.

**What problems is Shopl solving and how is that benefiting you?**

Communication between teams and repoorting

  ### 2. Private communication

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mohamed H. | Consultant, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about Shopl?**

Utilize various types of items such as multiple choice, checkboxes, textbox, image, to create notices or surveys.
You can set the location of where employees can answer surveys, allowing to answer from anywhere or only at the workplace.

**What do you dislike about Shopl?**

Licensing model: chat between the teams is a very substantial feature that needs to be available starting from standard license,

**What problems is Shopl solving and how is that benefiting you?**

Moving around to multiple locations and still being able to report my attendance in each and every place I visit



- [View Shopl pricing details and edition comparison](https://www.g2.com/products/shopl/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+21%3A30%3A01+-0500&secure%5Bsession_id%5D=5f28a395-8475-4d4d-86e9-febb1df17afa&secure%5Btoken%5D=ab4600825453a69cacde82b060055e87f4b64c9c85f9571092de22dbba634cd2&format=llm_user)

## Shopl Features
**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Planning**
- Strategy
- Activities
- Territory Management

**Workforce Management**
- Agent Availability
- Skills Management
- Shift Scheduling
- Agent Self-Service
- Mobile Access

**In-store tasks - Retail Task Management Software**
- Logistic activities
- Order management
- Shelf replenishment
- Inventory and price check
- Stock auditing
- Store audit and compliance

**Agentic AI - Employee Intranet**
- Autonomous Task Execution
- Adaptive Learning

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Execution**
- Collaboration
- Field Execution
- Data Collection

**Administration**
- Automation
- Performance Analysis
- Dashboards
- Forecasting
- Intraday Management

**Task management - Retail Task Management Software**
- Task tracking
- Task planning and execution
- Task allocation

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support

**Performance**
- Team
- Retailer
- Compliance

**Analytics and reporting - Retail Task Management Software**
- Task reporting
- Replenishment visibility
- Shrinkage reporting

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

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