---
title: Shopl Reviews
meta_title: 'Shopl Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Shopl works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 2
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# Shopl Reviews
**Vendor:** Shopl&Company  
**Category:** [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 2
## About Shopl
Shopl is a collaboration tool for frontline teams. Manage Attendance, Schedule, and Tasks in one tool.



## Shopl Pros & Cons
**What users like:**

- Users value the **robust analytics features** of Shopl, enhancing their reporting and overall shopping experience. (1 reviews)
- Users value the **functions and reporting tools** offered by Shopl, enhancing their overall experience and efficiency. (1 reviews)
- Users love the **variety of features** in Shopl, appreciating its robust functions and reporting tools. (1 reviews)

**What users dislike:**

- Users find the **dashboard issues** in Shopl, particularly with the schedule and inventory, quite inconvenient and needing improvement. (1 reviews)
- Users feel the **licensing model is restrictive** , lacking essential features in the standard tier that should be included. (1 reviews)
- Users find the **missing features** of Shopl, particularly the inconvenient schedule and inventory dashboard, frustrating. (1 reviews)
- Users find the **scheduling issues** inconvenient, affecting their overall experience with Shopl. (1 reviews)

## Shopl Reviews
  ### 1. Good tool for teams

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about Shopl?**

I best like its functions, features, reporting tools

**What do you dislike about Shopl?**

Schedule is not very convinient to use. Also I think that inventory dashboard has to be imroved.

**What problems is Shopl solving and how is that benefiting you?**

Communication between teams and repoorting

  ### 2. Private communication

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mohamed H. | Consultant, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about Shopl?**

Utilize various types of items such as multiple choice, checkboxes, textbox, image, to create notices or surveys.
You can set the location of where employees can answer surveys, allowing to answer from anywhere or only at the workplace.

**What do you dislike about Shopl?**

Licensing model: chat between the teams is a very substantial feature that needs to be available starting from standard license,

**What problems is Shopl solving and how is that benefiting you?**

Moving around to multiple locations and still being able to report my attendance in each and every place I visit



- [View Shopl pricing details and edition comparison](https://www.g2.com/products/shopl/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-01+15%3A47%3A13+-0500&secure%5Bsession_id%5D=457f6429-fa81-41dc-9c52-52feb35342bc&secure%5Btoken%5D=6513280bccbd2ca88099fd3d54859efe244d53dc9f4f27d60b755172923df9dd&format=llm_user)

## Shopl Features
**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Planning**
- Strategy
- Activities
- Territory Management

**Workforce Management**
- Agent Availability
- Skills Management
- Shift Scheduling
- Agent Self-Service
- Mobile Access

**In-store tasks - Retail Task Management Software**
- Logistic activities
- Order management
- Shelf replenishment
- Inventory and price check
- Stock auditing
- Store audit and compliance

**Agentic AI - Employee Intranet**
- Autonomous Task Execution
- Adaptive Learning

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Execution**
- Collaboration
- Field Execution
- Data Collection

**Administration**
- Automation
- Performance Analysis
- Dashboards
- Forecasting
- Intraday Management

**Task management - Retail Task Management Software**
- Task tracking
- Task planning and execution
- Task allocation

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support

**Performance**
- Team
- Retailer
- Compliance

**Analytics and reporting - Retail Task Management Software**
- Task reporting
- Replenishment visibility
- Shrinkage reporting

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

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