--- title: Shopl Reviews meta_title: 'Shopl Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Shopl works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 2 scale: '5' date_modified: '2026-10-17' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center ---

Shopl Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the functions and reporting tools of Shopl, enhancing their analytics experience and decision-making. (1 mentions)
Users appreciate the functions and reporting tools of Shopl, enhancing their overall shopping experience efficiently. (1 mentions)
Users enjoy the variety of features offered by Shopl, enhancing their overall shopping experience and reporting capabilities. (1 mentions)
Users find the dashboard issues in Shopl, such as inconvenient schedules and inventory, frustrating for their experience. (1 mentions)
Users feel that the licensing model limits access to essential features, hindering effective team communication. (1 mentions)
Users find the schedule inconvenient and feel the inventory dashboard needs significant improvements for better usability. (1 mentions)
Users find the scheduling issues inconvenient and suggest improvements to the inventory dashboard for better usability. (1 mentions)

Top Pros or Advantages of Shopl

1. Analytics
Users appreciate the functions and reporting tools of Shopl, enhancing their analytics experience and decision-making.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Good tool for teams"

What do you like about Shopl?

I best like its functions, features, reporting tools

2. Features
Users appreciate the functions and reporting tools of Shopl, enhancing their overall shopping experience efficiently.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Good tool for teams"

What do you like about Shopl?

I best like its functions, features, reporting tools

3. Features Variety
Users enjoy the variety of features offered by Shopl, enhancing their overall shopping experience and reporting capabilities.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Good tool for teams"

What do you like about Shopl?

I best like its functions, features, reporting tools

Top Cons or Disadvantages of Shopl

1. Dashboard Issues
Users find the dashboard issues in Shopl, such as inconvenient schedules and inventory, frustrating for their experience.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Good tool for teams"

What do you dislike about Shopl?

Schedule is not very convenient to use. Also I think that inventory dashboard has to be improved.

2. Licensing Issues
Users feel that the licensing model limits access to essential features, hindering effective team communication.
See 1 mentions

See Related User Reviews

MH

Mohamed H.

Small-Business (50 or fewer emp.)

3.5/5

"Private communication"

What do you dislike about Shopl?

Licensing model: chat between the teams is a very substantial feature that needs to be available starting from standard license,

3. Missing Features
Users find the schedule inconvenient and feel the inventory dashboard needs significant improvements for better usability.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Good tool for teams"

What do you dislike about Shopl?

Schedule is not very convenient to use. Also I think that inventory dashboard has to be improved.

4. Scheduling Issues
Users find the scheduling issues inconvenient and suggest improvements to the inventory dashboard for better usability.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Good tool for teams"

What do you dislike about Shopl?

Schedule is not very convenient to use. Also I think that inventory dashboard has to be improved.

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Shopl Reviews (2)

Reviews

Shopl Reviews (2)

3.5
2 reviews
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Verified User
U
Verified User
Core Network Principal Engineer
Enterprise (> 1000 emp.)
3.5/5

Having used the tool for team activities, this reviewer appreciates its functions and reporting tools. The schedule is inconvenient, and the inventory dashboard requires improvements.

View Full Review
Summarized using AI
MH
Mohamed H.
Consultant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Private communication"
3.5/5
What do you like best about Shopl?

Utilize various types of items such as multiple choice, checkboxes, textbox, image, to create notices or surveys. You can set the location of where employees can answer surveys, allowing to answer from anywhere or only at the workplace. Review collected by and hosted on G2.com.

What do you dislike about Shopl?

Licensing model: chat between the teams is a very substantial feature that needs to be available starting from standard license, Review collected by and hosted on G2.com.

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