ShipMonk Features
Inventory Management Platform Features (10)
Centralized Inventory Database
Manage and track all inventory records across warehouses and retail locations through a single unified database.
Inventory Level Dashboards
Maintain a visual on product stock levels throughout your facilities with flexible inventory dashboards. This feature was mentioned in 10 ShipMonk reviews.
Stock History Reporting
View the history of individual items and compare the sales performance of new to old stock in order to inform purchasing decisions. 10 reviewers of ShipMonk have provided feedback on this feature.
Low Stock Notifications
Set low stock thresholds and receive automatic alerts when stock decreases to that level.
Bundles, Kits, & Variants
Automatically adjust inventory for product bundles, kit orders, and product variations within the system.
Asset Tracking
Use barcode or radio-frequency identification (RFID) technology with specialized readers or mobile applications to track inventory assets throughout warehouse facilities.
Inventory Forecasting
Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.
eCommerce Integrations
As reported in 10 ShipMonk reviews. Integrate shopping carts, eCommerce platforms, POS, and payment gateways with the system to link inventory records between across platforms.
Accounting Integrations
Track inventory costs and costs of goods sold (COGS) with accounting software integrations.
Data Exporting / Importing
Transfer large volumes of inventory data records into and out of the system with built-in import / export tools.
Delivery (4)
Flows
Track products to determine when they are shipped, in transit, or delivered.
Alerts
Allow users to re-route and reschedule shipments based on standard or custom criteria.
Inventory
Optimize inventory to improve fulfillment and increase customer satisfaction.
Modes
Manage multiple delivery modes such as truckload, less than truckload, rail, parcel, and ocean.
Performance (3)
Financial Analytics
Identify the financial impact of deliveries based on costs and revenues.
KPIs
Provide performance metrics such as delivery performance, on-time arrival performance, and compliance.
Benchmarking
Use supply chain data to identify trends and their impact on performance.
Customer Management (6)
Customer Portal
As reported in 13 ShipMonk reviews. Include a portal that customers can use to access information and documents
Visibility
Deliver visibility into the entire supply chain of a custome 13 reviewers of ShipMonk have provided feedback on this feature.
Billing
Track invoices and payments per customer or type of activity 12 reviewers of ShipMonk have provided feedback on this feature.
Order Status
Track status of orders from shipment to delivery
Information Access
Provide customers access to their information in order to answer FAQs
Email Notifications
Automatically send emails using certain triggers to notify customer service of issues
Analytics (6)
KPIs
Based on 11 ShipMonk reviews. Provide metrics for warehousing, transportation, and inventory management
Dashboards
Include dashboards to monitor supply chain performance This feature was mentioned in 13 ShipMonk reviews.
Custom Reports
Ability to customize reports on supply chain performance for each customer This feature was mentioned in 13 ShipMonk reviews.
Worker performance
Allows users track worker performance over a set period of time
Error Tracking
Allows users to track any track incidents such as receiving discrepancies, incorrect shipments and inventory errors
Procurement analytics
Allows users to track and use WMS data to determine vendor costs and quality
Supply Chain Operations (3)
Warehousing
Manage warehousing operations across multiple locations for multiple customers 13 reviewers of ShipMonk have provided feedback on this feature.
Transportation
Based on 11 ShipMonk reviews. Manage transportation activities such as shipping and freight forwarding
Inventory Management
Based on 13 ShipMonk reviews. Provide features to manage inventory on behalf of multiple customers
Global Shipping (4)
Integration
Allows users to integrate with shopping carts and order fulfillment platforms.
Reporting
Allows users to keep track of all global payments in multiple currencies.
Labels
Provides users with auto generated international labels for shipping and returns
Returns
Manage returns accross multiple geographical locations.
Payments and Pricing (5)
Global Tax
Allows users to view and prepay all duties and taxes at checkout.
Currency
Allows users to buy in their local currency and other currencies
Payment Methods
Provides users with a variety of payment methods to complete transactions
Cost
Allows users to track estimated and actual costs such as landed cost.
Pricing
Provide customizable pricing models and promotional discounts
Global ecommerce management (4)
Compliance
Manage regulatory and corporate compliance for cross-border shipping
Delivery Tracking
Allows users to enhance customs and brokerage handling with delivery tracking
Risk
Allows users to identify various types of risks such as non-compliance or supplier risk.
Documents
Includes template to generate import and export documentation.
Portals (3)
Marketplaces
Include options to create and manage online marketplaces.
Branding
Delivers features for bespoke branded portals in multiple languages
Omnichannel
Provides mutiple online sales channels such as social media
Labels (3)
Label Printing
Provide the ability to create and print domestic asnd international shipping labels for all orders with one solution.
Return labels
Provide the ability create and print return labels or email them to customers.
Bar codes
Provides users with auto-generated bar codes for products
Order management (4)
Order tracking
Automatically send tracking number emails to customers.
E-commerce integrations
Integrate the software with major ecommerce shopping carts and platforms
Manage orders
Allows users to split, combine and categorize orders for shipping.
Order Status
Update order statuses automatically once orders are fulfilled
Carrier and rate management (3)
Quick rate comparison
Allows users to compare real-time rates and delivery times for all carriers and automatically select the best carrier for each shipment based on cost and delivery time.
Vendor availability
Provides users with a wide selection of major carriers such a Fedex, UPS, and DHL
Flat rate services
Software detects which flat rate service qualifies with the customers order
Inventory management (3)
Low stock alerts
Software automatically notifies users when inventory is low.
Automated inventory orders
Users can set an automatic restock when the inventory levels reach a low number.
Assign suppliers
Users can assign suppliers to certain items, so shipment is quickly initiated
Reports (3)
Shipment reports
Provides users with a comprehensive report on shipment performance
Inventory reports
Provides users with a comprehensive report on inventory and stock levels.
Unshipped products
Provides users with a comprehensive overview of which products aren't shipping.
Multichannel inventory management (3)
Warehouse Inventory Transfer
Allows users to create warehouse-to-warehouse transfers knowing the exact stock levels for both locations when sending and receiving
Multichannel Inventory Syncing
Allows users to sync inventory across multiple stores, marketplaces, and warehouses
Multi-Warehouse Routing
Allows users to connect sales channels to specific warehouses.
3PL inventory management (3)
Client management
Allows users to manage all thier clients on one system
Marketplace connections
Allows users to connect marketplaces for each client
3PL inventory tracking
Allows inventory tracking for specific customer required attributes such as lot, serial, style/color/size
Inventory Management (10)
Inventory Tracking
Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders.
Inventory Costing
Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit.
Product Master
Manage and track all inventory records across warehouses and retail locations through a single unified database.
Inventory Forecasting
Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.
Integrations
Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms.
Customer Portal
Provides customers with a web portal in which they can view invoices as well as batch levels and changes in inventory
Cycle Counting
Provides users with features to verify item locations and quantities
Stock Levels
Maintain visual on stock levels
Flow Of Goods
Track available inventory and manage flow of goods to/from warehouses
Reserving Goods
Reserve goods that have been added to cart and update stock levels
Warehouse Definition (3)
Locations
Define and manage physical and virtual warehouse locations
Visualization
Provide a visual representation of all the locations in a warehouse
Warehouse Slotting
Allows users to identify the most efficient location for inventory within the warehouse based on a number of product and storage characteristics
Logistics (3)
Cross Docking
Manages the transfer of products between incoming and outgoing shipments
Receiving
Provides features to automate and simplify recieving such as tracking lot numbers
Pick & Pack
Helps users pick products from multiple locations and prepare them for packing
Visibility (7)
Compliance
Ability to track components across the supply chain to identify the causes of non-compliance.
Search
Provide a search engine to find items and where they are in the supply chain.
Temperature Alerts
Ability to identify and document exceptions for perishable goods and temperature-controlled environments.
Shipment Tracking
Ability to track inbound products to determine when they are shipped, in transit, or delivered.
Order-Level Visibility
Ability to track and search for the location of shipments by PO or SKU
ETA
Ability to use historical tracking data and machine learning in order to accurately predict ETAs
Geofencing
Ability to establish geofences to determine precise and accurate arrivals
Workflow Automation (4)
Rating
Access up to date rates from carriers, including spot market
Dispatch and Tender
Ability to request a bid from multiple carriers and directly book shipments
Invoice Management
Ability to manage and automate invoices
Digital Document Reconciliation
Ability to utilize paperless documents to automate reconciliation process including bills of lading, proofs of delivery, and weight certificates
Network Management (2)
Geographic Optionality
Ability to access full coverage of required geographies
Automated Onboarding
Ability to efficiently onboard new carriers during network implementation
Platform (3)
Data quality
Ability to access data enrichment, sources, & normalization to serve up actionable and clean data
Languages
Provide support for multiple languages
Configurable Notifications
Provide rule-based notifications to empower real-time collaboration at key milestones and quickly resolve issues.
Order Entry (3)
Entry
Enter and convert orders and quotes
Register
Register received orders in the system
Notifications
Provide real-time notifications and status updates
Order Tracking (3)
Shipping
Verify shipping preferences
Tracking
Track orders and their statuses as they move along the supply chain
Backorder
Manage orders for products that are unavailable due to inventory shortage
Subscription Management (4)
Payment Data
Store payment data and customer information
Payment Gateway
Support and/or integrate with a payment gateway(s)
Billing
Automate billing and contracts
Automatic Payments
Accomidate automatic payments from various payment methods
Shipping Insurance (6)
Claim Tracking
Software allows for claim filers to track the status of their claims and connect with customer service professionals.
Shipment Tracking Integrations
APIs connect the tool to TMS, supply chain visibility software, e-commerce platforms, or other relevant tools that help track in-transit shipments and assess at-risk products.
Cargo Tracking
Tool is used for B2B professionals seeking to insure their cargo.
Reporting & Analytics
Dashboards and analytics tools allow for reporting around performance around shipping and completed claims.
B2C E-Commerce Tracking
End user is a customer seeking to rectify issues with an online shopping order.
Claim Filing
Tool provides native portals for filing claims if a product is lost, damaged, or stolen.
Agentic AI - Order Management (2)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation

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