ShipMonk Features

Manage and track all inventory records across warehouses and retail locations through a single unified database.

Maintain a visual on product stock levels throughout your facilities with flexible inventory dashboards.

View the history of individual items and compare the sales performance of new to old stock in order to inform purchasing decisions.

Set low stock thresholds and receive automatic alerts when stock decreases to that level.

Automatically adjust inventory for product bundles, kit orders, and product variations within the system.

Use barcode or radio-frequency identification (RFID) technology with specialized readers or mobile applications to track inventory assets throughout warehouse facilities.

Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.

Integrate shopping carts, eCommerce platforms, POS, and payment gateways with the system to link inventory records between across platforms.

Track inventory costs and costs of goods sold (COGS) with accounting software integrations.

Transfer large volumes of inventory data records into and out of the system with built-in import / export tools.

Track products to determine when they are shipped, in transit, or delivered.

Allow users to re-route and reschedule shipments based on standard or custom criteria.

Optimize inventory to improve fulfillment and increase customer satisfaction.

Manage multiple delivery modes such as truckload, less than truckload, rail, parcel, and ocean.

Identify the financial impact of deliveries based on costs and revenues.

Provide performance metrics such as delivery performance, on-time arrival performance, and compliance.

Use supply chain data to identify trends and their impact on performance.

Include a portal that customers can use to access information and documents

Deliver visibility into the entire supply chain of a custome

Track invoices and payments per customer or type of activity

Track status of orders from shipment to delivery

Provide customers access to their information in order to answer FAQs

Automatically send emails using certain triggers to notify customer service of issues

Provide metrics for warehousing, transportation, and inventory management

Include dashboards to monitor supply chain performance

Ability to customize reports on supply chain performance for each customer

Allows users track worker performance over a set period of time

Allows users to track any track incidents such as receiving discrepancies, incorrect shipments and inventory errors

Allows users to track and use WMS data to determine vendor costs and quality

Manage warehousing operations across multiple locations for multiple customers

Manage transportation activities such as shipping and freight forwarding

Provide features to manage inventory on behalf of multiple customers

Allows users to integrate with shopping carts and order fulfillment platforms.

Allows users to keep track of all global payments in multiple currencies.

Provides users with auto generated international labels for shipping and returns

Manage returns accross multiple geographical locations.

Allows users to view and prepay all duties and taxes at checkout.

Allows users to buy in their local currency and other currencies

Provides users with a variety of payment methods to complete transactions

Allows users to track estimated and actual costs such as landed cost.

Provide customizable pricing models and promotional discounts

Manage regulatory and corporate compliance for cross-border shipping

Allows users to enhance customs and brokerage handling with delivery tracking

Allows users to identify various types of risks such as non-compliance or supplier risk.

Includes template to generate import and export documentation.

Include options to create and manage online marketplaces.

Delivers features for bespoke branded portals in multiple languages

Provides mutiple online sales channels such as social media

Provide the ability to create and print domestic asnd international shipping labels for all orders with one solution.

Provide the ability create and print return labels or email them to customers.

Provides users with auto-generated bar codes for products

Automatically send tracking number emails to customers.

Integrate the software with major ecommerce shopping carts and platforms

Allows users to split, combine and categorize orders for shipping.

Update order statuses automatically once orders are fulfilled

Allows users to compare real-time rates and delivery times for all carriers and automatically select the best carrier for each shipment based on cost and delivery time.

Provides users with a wide selection of major carriers such a Fedex, UPS, and DHL

Software detects which flat rate service qualifies with the customers order

Software automatically notifies users when inventory is low.

Users can set an automatic restock when the inventory levels reach a low number.

Users can assign suppliers to certain items, so shipment is quickly initiated

Provides users with a comprehensive report on shipment performance

Provides users with a comprehensive report on inventory and stock levels.

Provides users with a comprehensive overview of which products aren't shipping.

Allows users to create warehouse-to-warehouse transfers knowing the exact stock levels for both locations when sending and receiving

Allows users to sync inventory across multiple stores, marketplaces, and warehouses

Allows users to connect sales channels to specific warehouses.

Allows users to manage all thier clients on one system

Allows users to connect marketplaces for each client

Allows inventory tracking for specific customer required attributes such as lot, serial, style/color/size

Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders.

Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit.

Manage and track all inventory records across warehouses and retail locations through a single unified database.

Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.

Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms.

Provides customers with a web portal in which they can view invoices as well as batch levels and changes in inventory

Provides users with features to verify item locations and quantities

Maintain visual on stock levels

Track available inventory and manage flow of goods to/from warehouses

Reserve goods that have been added to cart and update stock levels

Define and manage physical and virtual warehouse locations

Provide a visual representation of all the locations in a warehouse

Allows users to identify the most efficient location for inventory within the warehouse based on a number of product and storage characteristics

Manages the transfer of products between incoming and outgoing shipments

Provides features to automate and simplify recieving such as tracking lot numbers

Helps users pick products from multiple locations and prepare them for packing

Ability to track components across the supply chain to identify the causes of non-compliance.

Provide a search engine to find items and where they are in the supply chain.

Ability to identify and document exceptions for perishable goods and temperature-controlled environments.

Ability to track inbound products to determine when they are shipped, in transit, or delivered.

Ability to track and search for the location of shipments by PO or SKU

Ability to use historical tracking data and machine learning in order to accurately predict ETAs

Ability to establish geofences to determine precise and accurate arrivals

Access up to date rates from carriers, including spot market

Ability to request a bid from multiple carriers and directly book shipments

Ability to manage and automate invoices

Ability to utilize paperless documents to automate reconciliation process including bills of lading, proofs of delivery, and weight certificates

Ability to access full coverage of required geographies

Ability to efficiently onboard new carriers during network implementation

Ability to access data enrichment, sources, & normalization to serve up actionable and clean data

Provide support for multiple languages

Provide rule-based notifications to empower real-time collaboration at key milestones and quickly resolve issues.

Enter and convert orders and quotes

Register received orders in the system

Provide real-time notifications and status updates

Verify shipping preferences

Track orders and their statuses as they move along the supply chain

Manage orders for products that are unavailable due to inventory shortage

Store payment data and customer information

Support and/or integrate with a payment gateway(s)

Automate billing and contracts

Accomidate automatic payments from various payment methods

Software allows for claim filers to track the status of their claims and connect with customer service professionals.

APIs connect the tool to TMS, supply chain visibility software, e-commerce platforms, or other relevant tools that help track in-transit shipments and assess at-risk products.

Tool is used for B2B professionals seeking to insure their cargo.

Dashboards and analytics tools allow for reporting around performance around shipping and completed claims.

End user is a customer seeking to rectify issues with an online shopping order.

Tool provides native portals for filing claims if a product is lost, damaged, or stolen.

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation