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# ShipHero vs ShipMonk Comparison - What are their main differences?

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ShipHeroShipMonk[+ Add Product](#)

Reviews

**ShipHero** [

4.5/5(232)

](https://www.g2.com/products/shiphero/reviews#reviews)

**ShipMonk** [

3.8/5(42)

](https://www.g2.com/products/shipmonk/reviews#reviews)

Pricing

**ShipHero**
 **Contact Us** Per Month · Standard Plan - Warehouse Management Software for Scaling Brands

**ShipMonk**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**ShipHero**
2 months

Based on 75 responses

**ShipMonk**
2 months

Based on 11 responses

Return on Investment

**ShipHero**
8 months9 months sooner

Based on 69 responses

**ShipMonk**
17 months

Based on 11 responses

Perceived Cost

**ShipHero**
$$$$$

**ShipMonk**
$$$$$

Average Discount

**ShipHero**
8%

**ShipMonk**
Not enough reviews yet

 ![ShipHero](https://images.g2crowd.com/uploads/product/hd_favicon/8b33fa02fc284e7b15a3716383d395e9/shiphero.svg "ShipHero")

 ![ShipMonk](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bc261a6df0c824083e6f9e135ec4da5d/shipmonk.png "ShipMonk")

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Pros & Cons

**ShipHero**
[
Ease of Use (43)
](https://www.g2.com/products/shiphero/reviews?filters%5Bsentiment_snippet%5D=1736220&qs=pros-and-cons#reviews)[
Customer Support (30)
](https://www.g2.com/products/shiphero/reviews?filters%5Bsentiment_snippet%5D=1735478&qs=pros-and-cons#reviews)[
Missing Features (13)
](https://www.g2.com/products/shiphero/reviews?filters%5Bsentiment_snippet%5D=1736936&qs=pros-and-cons#reviews)[
Poor Customer Support (11)
](https://www.g2.com/products/shiphero/reviews?filters%5Bsentiment_snippet%5D=1735161&qs=pros-and-cons#reviews)

**ShipMonk**
[
Ease of Use (1)
](https://www.g2.com/products/shipmonk/reviews?filters%5Bsentiment_snippet%5D=1120766&qs=pros-and-cons#reviews)[
Easy Access (1)
](https://www.g2.com/products/shipmonk/reviews?filters%5Bsentiment_snippet%5D=2394601&qs=pros-and-cons#reviews)

Integrations

**ShipHero**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6f7467a9095411d659210c508d7bb82a/amazon-virtual-private-cloud-amazon-vpc.jpg "Product Avatar Image")

Amazon Virtual Private...

](https://www.g2.com/products/amazon-virtual-private-cloud-amazon-vpc/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/1950372/large_detail_5068c08e342103a183f379d63b7951f0.png "Product Avatar Image")

Claude for GTM

](https://www.g2.com/products/claude-for-gtm/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9e189c9a0582c6b3467658109ad95bd9/oracle-netsuite.png "Product Avatar Image")

NetSuite

](https://www.g2.com/products/oracle-netsuite/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50b93b0f332ffa4a17f0c4c1f6c6464b/quickbooks-online.png "Product Avatar Image")

QuickBooks Online

](https://www.g2.com/products/quickbooks-online/reviews)[
View all
](https://www.g2.com/products/shiphero/integrations)

**ShipMonk**
Not enough data

Screenshots

**ShipHero**
 ![ShipHero screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/142659/Untitled-1-copy.jpg)

**ShipMonk**
No screenshot available

Ratings

Meets Requirements

**ShipHero**

8.4

8.4183

**ShipMonk**

7.7

7.733

Ease of Use

**ShipHero**

8.7

8.7199

**ShipMonk**

8.1

8.133

Ease of Setup

**ShipHero**

8.3

8.3157

**ShipMonk**

8.4

8.417

Ease of Admin

**ShipHero**

8.7

8.7116

**ShipMonk**

8.2

8.217

Quality of Support

**ShipHero**

8.5

8.5190

**ShipMonk**

8.0

8.032

Has the product been a good partner in doing business?

**ShipHero**

9.0

9.0115

**ShipMonk**

8.5

8.517

Product Direction (% positive)

**ShipHero**

9.0

9.0171

**ShipMonk**

7.6

7.629

Features

3PL[Hide 40 FeaturesShow 40 Features](javascript:void(0);)

8.0

107

6.7

13

Supply Chain Operations

Warehousing

8.5(won by 1.4)

90

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

13

Transportation

7.7(won by 1.5)

77

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.2

11

Inventory Management

8.7(won by 2.7)

94

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.0

13

Customer Experience Management

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Communications Management

Not enough data

Not enough data

Fleet Management

Not enough data

Not enough data

Rate Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Transportation Management

Not enough data

Not enough data

Dock Management

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Barcode/Label Management

Not enough data

Not enough data

Customer Management

Customer Portal

8.2(won by 0.5)

88

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

13

Visibility

8.3(won by 1.0)

88

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

13

Billing

7.5(won by 2.2)

85

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.3

12

Analytics

KPIs

7.7(won by 1.8)

80

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.9

11

Dashboards

8.1(tied score)

88

8.1(tied score)

13

Custom Reports

7.3(won by 0.4)

82

6.9

13

Additional Functionality

Inventory Control

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

EDI

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Quality Control

Not enough data

Not enough data

Order Fulfillment

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Business Process Automation

Not enough data

Not enough data

Demand Forecasting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

For 3PLs

Not enough data

Not enough data

Shipping[Hide 70 FeaturesShow 70 Features](javascript:void(0);)

8.4

123

Not enough data

Labels

Label Printing

8.7(won by default)

109

Not enough data

Return labels

8.2(won by default)

99

Not enough data

Bar codes

8.7(won by default)

104

Not enough data

Shipping Labels

Not enough data

Not enough data

Order management

Shipment Tracking

8.8(won by default)

104

Not enough data

Third-Party Integrations

8.9(won by default)

111

Not enough data

Manage orders

8.8(won by default)

110

Not enough data

Order Status

9.0(won by default)

110

Not enough data

Shipping Services Integration

Not enough data

Not enough data

Package Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Delivery Tracking

Not enough data

Not enough data

Carrier and rate management

Quick rate comparison

8.4(won by default)

88

Not enough data

Vendor availability

8.4(won by default)

92

Not enough data

Flat rate services

8.4(won by default)

85

Not enough data

Auditing & Claim Filing Services

Not enough data

Not enough data

Inventory management

Low stock alerts

7.9(won by default)

98

Not enough data

Automated inventory orders

7.9(won by default)

83

Not enough data

Assign suppliers

8.0(won by default)

82

Not enough data

Reports

Shipment reports

8.5(won by default)

102

Not enough data

Inventory reports

8.4(won by default)

103

Not enough data

Unshipped products

8.1(won by default)

92

Not enough data

Additional Functionality

AI Copilot

Not enough data

Not enough data

Shipping Optimization

Not enough data

Not enough data

Cost Recovery

Not enough data

Not enough data

Refund Opportunity Identification

Not enough data

Not enough data

Third Party Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automated Claim Filing

Not enough data

Not enough data

Package Analytics

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Exceptions Management

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Carrier Invoice Auditing

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Container Shipping

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Ground Shipping

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Import/Export Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Bills of Lading

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

EDI

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Parcel Shipping

Not enough data

Not enough data

Air Shipping

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Transportation Management

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Shipment Price Calculation

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

API

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Freight Shipping

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Ocean Shipping

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Inventory Control[Hide 105 FeaturesShow 105 Features](javascript:void(0);)

8.7

126

Not enough data

Multichannel inventory management

Warehouse Inventory Transfer

Not enough data

Not enough data

Multichannel Inventory Syncing

Not enough data

Not enough data

Multi-Warehouse Routing

Not enough data

Not enough data

3PL inventory management

Client management

Not enough data

Not enough data

Marketplace connections

Not enough data

Not enough data

3PL inventory tracking

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Fee Management

Not enough data

Not enough data

Consignment Management

Not enough data

Not enough data

Layaway Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Manufacturing Inventory Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Retail Inventory Management

Not enough data

Not enough data

Reorder Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Barcode/Label Management

Not enough data

Not enough data

Shop Floor Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Item Management

Not enough data

Not enough data

Pricing Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Sales Order Management

Not enough data

Not enough data

Inventory Management

Inventory Tracking

Not enough data

Not enough data

Inventory Costing

Not enough data

Not enough data

Product Master

Not enough data

Not enough data

Inventory Forecasting

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

IoT Integration

Not enough data

Not enough data

Vendor Managed Inventory

Not enough data

Not enough data

Additional Functionality

Data Import/Export

Not enough data

Not enough data

Check Printing

Not enough data

Not enough data

Price Optimization

Not enough data

Not enough data

Online Store Builder

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

Shopping Cart

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Label Printing

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Order Processing

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

SKU/UPC Codes

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Check-in/Check-out

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Product Identification

Not enough data

Not enough data

Kitting

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

Inventory Auditing

Not enough data

Not enough data

API

Not enough data

Not enough data

Bill of Materials

Not enough data

Not enough data

Ordering Automation

Not enough data

Not enough data

Inventory Replenishment

Not enough data

Not enough data

Custom Pricing Rules

Not enough data

Not enough data

Inventory Management Platform Features

Centralized Inventory Database

8.9

107

9.4(won by 0.5)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Inventory Level Dashboards

8.5(tied score)

101

8.5(tied score)

10

Stock History Reporting

8.6(won by 0.6)

102

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

10

Low Stock Notifications

7.9

99

8.3(won by 0.4)

9

Bundles, Kits, & Variants

8.4(won by 0.4)

101

8.0

9

Asset Tracking

8.4

91

8.7(won by 0.3)

9

Inventory Forecasting

7.3

88

8.1(won by 0.8)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

eCommerce Integrations

8.7(tied score)

105

8.7(tied score)

10

Accounting Integrations

7.4

87

9.2(won by 1.8)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Data Exporting / Importing

8.5

96

8.9(won by 0.4)

9

Third-Party Integrations

7.0(won by default)

5

Not enough data

Customer Database

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Budget Tracking

Not enough data

Not enough data

Cost Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Demand Forecasting

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Serial Number Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Demand Forecasting

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Warehouse Management[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

8.2

130

Not enough data

Warehouse Definition

Locations

8.7(won by default)

106

Not enough data

Visualization

8.1(won by default)

97

Not enough data

Warehouse Slotting

8.0(won by default)

89

Not enough data

Logistics

Cross Docking

7.6(won by default)

79

Not enough data

Receiving

8.3(won by default)

102

Not enough data

Pick & Pack

9.0(won by default)

108

Not enough data

Analytics

Worker performance

8.6(won by default)

97

Not enough data

Error Tracking

7.9(won by default)

93

Not enough data

Procurement analytics

7.7(won by default)

82

Not enough data

Order Tracking

Not enough data

Not enough data

Warranty Tracking

Not enough data

Not enough data

Serial Number Tracking

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Inventory Management

Customer Portal

8.0(won by default)

93

Not enough data

Cycle Counting

8.1(won by default)

93

Not enough data

Additional Functionality

Batch Processing

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Supply Chain Management

Not enough data

Not enough data

3PL Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

Dock Management

Not enough data

Not enough data

Labor Management

Not enough data

Not enough data

Picking & Routing

Not enough data

Not enough data

Kitting

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Space Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Yard Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Shipping Labels

Not enough data

Not enough data

Ordering Automation

Not enough data

Not enough data

Barcoding/RFID

Not enough data

Not enough data

Inventory Management Platform Features

Centralized Inventory Database

8.9

107

9.4(won by 0.5)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Inventory Level Dashboards

8.5(tied score)

101

8.5(tied score)

10

Stock History Reporting

8.6(won by 0.6)

102

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

10

Low Stock Notifications

7.9

99

8.3(won by 0.4)

9

Bundles, Kits, & Variants

8.4(won by 0.4)

101

8.0

9

Asset Tracking

8.4

91

8.7(won by 0.3)

9

Inventory Forecasting

7.3

88

8.1(won by 0.8)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

eCommerce Integrations

8.7(tied score)

105

8.7(tied score)

10

Accounting Integrations

7.4

87

9.2(won by 1.8)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Data Exporting / Importing

8.5

96

8.9(won by 0.4)

9

Third-Party Integrations

7.0(won by default)

5

Not enough data

Customer Database

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Budget Tracking

Not enough data

Not enough data

Cost Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Demand Forecasting

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Serial Number Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Demand Forecasting

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Show 9 feature categories with incomplete data

Multicarrier Parcel Management Solutions[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

Not enough data

Not enough data

Management - Multicarrier Parcel Management Solutions

Third-Party Integration - Multicarrier Parcel Management Solutions

Not enough data

Not enough data

Label Printing - Multicarrier Parcel Management Solutions

Not enough data

Not enough data

Multiple Carriers - Multicarrier Parcel Management Solutions

Not enough data

Not enough data

Customer Information Database - Multicarrier Parcel Management Solutions

Not enough data

Not enough data

Flexible Billing - Multicarrier Parcel Management Solutions

Not enough data

Not enough data

Shipping Management - Multicarrier Parcel Management Solutions

Not enough data

Not enough data

Picking[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Planning

Picking Methods

Not enough data

Not enough data

Documents

Not enough data

Not enough data

Locations

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Execution

Voice

Not enough data

Not enough data

Mobile

Not enough data

Not enough data

Adjustments

Not enough data

Not enough data

Cross Border E-Commerce[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

Not enough data

Not enough data

Global Shipping

Integration

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

Labels

Not enough data

Not enough data

Returns

Not enough data

Not enough data

Payments and Pricing

Global Tax

Not enough data

Not enough data

Currency

Not enough data

Not enough data

Payment Methods

Not enough data

Not enough data

Cost

Not enough data

Not enough data

Pricing

Not enough data

Not enough data

Global ecommerce management

Compliance

Not enough data

Not enough data

Delivery Tracking

Not enough data

Not enough data

Risk

Not enough data

Not enough data

Documents

Not enough data

Not enough data

Portals

Marketplaces

Not enough data

Not enough data

Branding

Not enough data

Not enough data

Omnichannel

Not enough data

Not enough data

Barcode[Hide 60 FeaturesShow 60 Features](javascript:void(0);)

Not enough data

Not enough data

Barcode support

Symbologies

Not enough data

Not enough data

Serialization

Not enough data

Not enough data

Standard formatting

Not enough data

Not enough data

Printing

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

Label Printing

Not enough data

Not enough data

Design

Shipping Labels

Not enough data

Not enough data

WYSIWYG editor

Not enough data

Not enough data

Color editor

Not enough data

Not enough data

Graphics import

Not enough data

Not enough data

1D and 2D barcodes

Not enough data

Not enough data

RFID Encoding

Not enough data

Not enough data

Barcoding/RFID

Not enough data

Not enough data

Receiving Labels

Not enough data

Not enough data

Additional Functionality

Barcode/Ticket Scanning

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Stock Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Order Processing

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Labeling

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

API

Not enough data

Not enough data

Label Templates

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Inventory Replenishment

Not enough data

Not enough data

Serial Number Tracking

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Sales Order Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Barcode Recognition

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Cost Tracking

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customization

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Supply Chain Visibility[Hide 23 FeaturesShow 23 Features](javascript:void(0);)

Not enough data

Not enough data

Visibility

Compliance

Not enough data

Not enough data

Search

Not enough data

Not enough data

Temperature Alerts

Not enough data

Not enough data

Shipment Tracking

Not enough data

Not enough data

Order-Level Visibility

Not enough data

Not enough data

ETA

Not enough data

Not enough data

Geofencing

Not enough data

Not enough data

Delivery

Flows

Not enough data

Not enough data

Alerts

Not enough data

Not enough data

Inventory

Not enough data

Not enough data

Modes

Not enough data

Not enough data

Workflow Automation

Rating

Not enough data

Not enough data

Dispatch and Tender

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Digital Document Reconciliation

Not enough data

Not enough data

Network Management

Geographic Optionality

Not enough data

Not enough data

Automated Onboarding

Not enough data

Not enough data

Performance

Financial Analytics

Not enough data

Not enough data

KPIs

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Platform

Data quality

Not enough data

Not enough data

Languages

Not enough data

Not enough data

Configurable Notifications

Not enough data

Not enough data

Order Management[Hide 75 FeaturesShow 75 Features](javascript:void(0);)

Not enough data

Not enough data

Order Entry

Entry

Not enough data

Not enough data

Register

Not enough data

Not enough data

Notifications

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Remote Order Entry

Not enough data

Not enough data

Order Tracking

Shipping

Not enough data

Not enough data

Tracking

Not enough data

Not enough data

Backorder

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Inventory Management

Stock Levels

Not enough data

Not enough data

Flow Of Goods

Not enough data

Not enough data

Reserving Goods

Not enough data

Not enough data

Customer Management

Order Status

Not enough data

Not enough data

Information Access

Not enough data

Not enough data

Email Notifications

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Recurring Orders

Not enough data

Not enough data

Subscription Management

Payment Data

Not enough data

Not enough data

Payment Gateway

Not enough data

Not enough data

Billing

Not enough data

Not enough data

Automatic Payments

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Agentic AI - Order Management

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Additional Functionality

Multi-Location

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Product Configurator

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Inventory Auditing

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Invoice Creation

Not enough data

Not enough data

Order Fulfillment

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Delivery Management

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Label Printing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Backorder Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Batch Processing

Not enough data

Not enough data

Order Routing

Not enough data

Not enough data

Promotion Optimization

Not enough data

Not enough data

API

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Shipping Labels

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Order Processing

Not enough data

Not enough data

Exchange Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Special Order Management

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Returns Management[Hide 40 FeaturesShow 40 Features](javascript:void(0);)

Not enough data

Not enough data

Integrations

E-Commerce

Not enough data

Not enough data

WMS

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

OMS

Not enough data

Not enough data

Tracking

Shipping

Not enough data

Not enough data

Inventory

Not enough data

Not enough data

Freight Shipping

Not enough data

Not enough data

Air Shipping

Not enough data

Not enough data

Ground Shipping

Not enough data

Not enough data

Transactions

Exchange

Not enough data

Not enough data

Approvals

Not enough data

Not enough data

Refund

Not enough data

Not enough data

Credit

Not enough data

Not enough data

Additional Functionality

Driver Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Quality Control

Not enough data

Not enough data

Warrant Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Refund Management

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Traceability

Not enough data

Not enough data

Barcoding/RFID

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customer Portal

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Repair Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Field Reporting

Not enough data

Not enough data

Label Printing

Not enough data

Not enough data

Supply Chain Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Refund Opportunity Identification

Not enough data

Not enough data

Shipping Insurance[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

Not enough data

Not enough data

Shipping Insurance

Claim Tracking

Not enough data

Not enough data

Shipment Tracking Integrations

Not enough data

Not enough data

Cargo Tracking

Not enough data

Not enough data

Reporting & Analytics

Not enough data

Not enough data

B2C E-Commerce Tracking

Not enough data

Not enough data

Claim Filing

Not enough data

Not enough data

Accounting & Finance[Hide 1 FeatureShow 1 Feature](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Accounting & Finance

Autonomous Task Execution

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![ShipHero](https://images.g2crowd.com/uploads/product/hd_favicon/8b33fa02fc284e7b15a3716383d395e9/shiphero.svg "ShipHero")](https://www.g2.com/products/shiphero/reviews)

ShipHero

Small-Business(50 or fewer emp.)

82.1%

Mid-Market(51-1000 emp.)

17.9%

Enterprise(\> 1000 emp.)

0%

[![ShipMonk](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bc261a6df0c824083e6f9e135ec4da5d/shipmonk.png "ShipMonk")](https://www.g2.com/products/shipmonk/reviews)

ShipMonk

Small-Business(50 or fewer emp.)

90.0%

Mid-Market(51-1000 emp.)

10.0%

Enterprise(\> 1000 emp.)

0%

Small-Business

(50 or fewer emp.)

82.1%

90.0%

Mid-Market

(51-1000 emp.)

17.9%

10.0%

Enterprise

(\> 1000 emp.)

0%

0%

Reviewers' Industry

[![ShipHero](https://images.g2crowd.com/uploads/product/hd_favicon/8b33fa02fc284e7b15a3716383d395e9/shiphero.svg "ShipHero")](https://www.g2.com/products/shiphero/reviews)
ShipHero

Logistics and Supply Chain

19.5%

Warehousing

18.1%

Consumer Goods

12.1%

Retail

10.2%

Apparel & Fashion

9.8%

Other

30.2%

[![ShipMonk](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bc261a6df0c824083e6f9e135ec4da5d/shipmonk.png "ShipMonk")](https://www.g2.com/products/shipmonk/reviews)
ShipMonk

Retail

20.0%

Consumer Goods

15.0%

Apparel & Fashion

12.5%

Health, Wellness and Fitness

10.0%

Sporting Goods

7.5%

Other

35.0%

FAQs

## ShipHero vs ShipMonk FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between ShipMonk vs ShipHero?

ShipHero stands out over ShipMonk with higher reviewer satisfaction across ratings, support, and usability, according to G2 data.

| | [ShipMonk](https://www.g2.com/products/shipmonk/reviews) | [ShipHero](https://www.g2.com/products/shiphero/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 3.8/5 (42 reviews) | 4.5/5 (216 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 8.4 | 8.2 |
| Quality of Support score | 8.0 | 8.6 |
| Top Reviewer-Cited Strength | Ease of Use | Ease of Use |

### How do the pricing models of ShipMonk and ShipHero compare?

ShipHero is rated higher for value, with reviewers expressing greater satisfaction with its pricing and ROI compared to ShipMonk.

- **ShipMonk:** Recent reviews highlight concerns about high shipping and storage fees, with several reviewers mentioning unexpected or higher-than-anticipated costs.
- **ShipHero:** Reviewers consistently cite strong ROI and satisfaction with pricing, noting that the platform's value has "already paid off" and that it is a cost-effective solution for their operations.
- **Switching reasons:** Multiple ShipMonk reviewers mention switching to other providers due to lower costs and more transparent pricing structures elsewhere.

### What are the best alternatives to ShipMonk and ShipHero?

ShipBob, Webgility, and ShipStation are the top three alternatives to ShipMonk and ShipHero according to G2 rankings.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [ShipMonk](https://www.g2.com/products/shipmonk/reviews) | 3.8/5 (42 reviews) | Small-Business | Recent reviews cite high shipping and storage fees | Ease of Use |
| [ShipHero](https://www.g2.com/products/shiphero/reviews) | 4.5/5 (216 reviews) | Small-Business | Reviewers highlight strong ROI and cost-effectiveness | Ease of Use |
| [ShipBob](https://www.g2.com/products/shipbob/reviews) | 3.7/5 (122 reviews) | Small-Business | — | — |
| [Webgility](https://www.g2.com/products/webgility/reviews) | 4.6/5 (381 reviews) | Small-Business | — | — |
| [ShipStation](https://www.g2.com/products/shipstation/reviews) | 4.3/5 (588 reviews) | Small-Business | — | — |

### Which 3PL features should I prioritize when comparing ShipMonk and ShipHero?

Buyers comparing ShipMonk and ShipHero should prioritize Ease of Use, Quality of Support, Integrations, Inventory Management, and Automation.

- **Ease of Use:** ShipMonk scores 8.1; ShipHero scores 8.6, with 43 all-time mentions for ShipHero and 1 for ShipMonk.
- **Quality of Support:** ShipMonk scores 8.0; ShipHero scores 8.6, with 30 all-time mentions for ShipHero.
- **Integrations:** ShipHero has 16 all-time mentions for integrations, including Shopify (29 all-time mentions), ShipStation (7), and NetSuite (2); ShipMonk reviewers mention Shopify integration positively but with fewer mentions.
- **Inventory Management:** ShipHero has 22 all-time mentions for inventory management; ShipMonk reviewers cite inventory management positively in recent reviews but with fewer mentions.
- **Automation:** ShipHero has 13 all-time mentions for automation features; ShipMonk does not have automation cited as a top theme.

### What are the pros and cons of ShipMonk vs ShipHero?

ShipHero's headline strength is its robust feature set and support, while ShipMonk's is ease of use and onboarding simplicity.

- **ShipMonk strengths:** Ease of use, easy setup, intuitive interface, and helpful onboarding specialists are highlighted in recent reviews.
- **ShipMonk trade-offs:** Reviewers cite high shipping and storage fees, billing issues, and inconsistent support experiences as trade-offs.
- **ShipHero strengths:** Ease of use (43 all-time mentions), customer support (30), features (23), inventory management (22), integrations (16), automation (13), and onboarding (20) are consistently praised.
- **ShipHero trade-offs:** Some reviewers mention a learning curve for advanced features and desire for more flexible billing modules, but overall sentiment remains strongly positive.

### Is ShipMonk or ShipHero better for small businesses?

ShipHero is the better fit for small businesses, with higher satisfaction among small-business reviewers and a stronger overall rating.

- **ShipMonk:** Largest segment is Small-Business; reviewers appreciate onboarding support and ease of use but express concerns about costs and support consistency.
- **ShipHero:** Largest segment is Small-Business; reviewers consistently highlight ease of use, strong support, and robust features as advantages for small businesses.

### Which 3PL platform has better integrations?

ShipHero is favored by reviewers for integrations, with more frequent and diverse integration mentions than ShipMonk.

- **ShipMonk:** Reviewers mention positive Shopify integration experiences in recent reviews.
- **ShipHero:** Shopify (29 all-time mentions), ShipStation (7), and NetSuite (2) are frequently cited integrations, with 16 all-time mentions for integrations overall.

### How do ShipMonk and ShipHero compare on customer support?

ShipHero outperforms ShipMonk on Quality of Support by a material 0.6-point margin (8.6 vs 8.0).

- **ShipMonk:** Reviewers describe attentive onboarding and dedicated account managers, but also note inconsistent support and slow response times in some cases.
- **ShipHero:** Reviewers consistently praise responsive, knowledgeable, and proactive support, with 30 all-time mentions for customer support and multiple recent reviews highlighting fast issue resolution and helpful onboarding specialists.

### Which is easier to implement, ShipMonk or ShipHero?

ShipMonk and ShipHero score within 0.2 points on Ease of Setup (8.4 vs 8.2), indicating near-parity in implementation experience.

- **ShipMonk:** Reviewers highlight easy onboarding, intuitive setup, and helpful onboarding specialists, with some noting a learning curve for unique workflows.
- **ShipHero:** Reviewers describe the setup as straightforward, with strong onboarding support and easy integration with platforms like Shopify, though some mention a learning curve for advanced features.

### Which product has better Visibility?

ShipHero is the stronger product for Visibility, with more frequent and detailed reviewer mentions of inventory and operational visibility.

- **ShipMonk:** Reviewers mention improved process visibility and shipment status transparency in recent reviews, but with fewer all-time mentions.
- **ShipHero:** Inventory Management is cited in 22 all-time reviews, and reviewers consistently highlight real-time inventory sync, client portals for live inventory, and robust reporting as key visibility strengths.

Alternatives

**ShipHero Alternatives**

 ![ShipBob](https://images.g2crowd.com/uploads/product/hd_favicon/82200a9bd82546875b6b9e09f491b32c/shipbob.svg "ShipBob")

[
ShipBob
](/products/shipbob/reviews)

 ![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation")

[
ShipStation
](/products/shipstation/reviews)

 ![Cin7 Core](https://images.g2crowd.com/uploads/product/hd_favicon/c33bbda121963090fafda1485e89f565/cin7-core.svg "Cin7 Core")

[
Cin7 Core
](/products/cin7-core/reviews)

 ![FarEye](https://images.g2crowd.com/uploads/product/hd_favicon/99b7945d34059a2bc04ab6ae0f671c84/fareye.svg "FarEye")

[
FarEye
](/products/fareye/reviews)

**ShipMonk Alternatives**

 ![Webgility](https://images.g2crowd.com/uploads/product/hd_favicon/e6867640bfc72eb6fd54bfb9dcf9378f/webgility.svg "Webgility")

[
Webgility
](/products/webgility/reviews)

 ![QuickBooks Online](https://images.g2crowd.com/uploads/product/hd_favicon/b25008554ea0586db2f358c9fa996493/quickbooks-online.svg "QuickBooks Online")

[
QuickBooks Online
](/products/quickbooks-online/reviews)

 ![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation")

[
ShipStation
](/products/shipstation/reviews)

 ![Xero](https://images.g2crowd.com/uploads/product/hd_favicon/808722a7f32bdeac24cfe7c4f9cd544a/xero.svg "Xero")

[
Xero
](/products/xero/reviews)