Compare ShipHero and ShipMonk 
At a Glance
Market Segments
Small-Business (83.7% of reviews)
Small-Business (90.0% of reviews)
Entry-Level Pricing
Contact Us Per Month
No pricing available
ShipHero
Star Rating
(203)4.4 out of 5
Market Segments
Small-Business (83.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansShipMonk
Star Rating
(42)3.8 out of 5
Market Segments
Small-Business (90.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ShipMonkSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ShipHero excels in overall user satisfaction, boasting a higher star rating compared to ShipMonk. Users appreciate its robust features, with one reviewer noting that it has helped them "take control of complexity in our warehouse," making it a reliable choice for businesses of various sizes.
- Users say that ShipMonk offers a user-friendly experience, particularly highlighting its intuitive interface. One user mentioned, "I love the ease of use of ShipMonk," emphasizing how everything they need is easily accessible on the main screen, which simplifies order management.
- According to verified reviews, ShipHero stands out for its scalability, making it suitable for both small and large businesses. Reviewers noted that it effectively manages inventory for multiple clients, showcasing its versatility in handling diverse operational needs.
- Reviewers mention that while ShipMonk provides excellent customer support, with users praising specific team members for their dedication, ShipHero's support quality is also highly rated, contributing to a smoother overall experience for users navigating complex systems.
- Users highlight that ShipHero's implementation can be challenging initially, but the long-term benefits are significant, with one user stating they "can’t imagine running our business without it now." This suggests that while the learning curve may be steep, the payoff is worth it.
- G2 reviewers indicate that ShipMonk's strengths lie in its ease of setup and administration, with users appreciating the straightforward onboarding process. However, ShipHero's overall performance in inventory management and reporting features is notably superior, as reflected in its higher ratings in these areas.
Pricing
Entry-Level Pricing
ShipHero
Standard Plan - Warehouse Management Software for Scaling Brands
Contact Us
Per Month
We give you the tools to quickly master your eCommerce operations with a cloud-based software solution trusted by eCommerce and retail brands of all shapes and sizes. Comprehensive features for Inventory, Orders, Pick Pack & Ship and Returns, designed and built for eCommerce brands.
- eCommerce Channel Syncing
- Inventory Location & Management
- Manage Multiple Warehouses
ShipMonk
No pricing availableFree Trial
ShipHero
No trial information availableShipMonk
No trial information availableRatings
Meets Requirements
8.4
168
7.7
33
Ease of Use
8.6
175
8.1
33
Ease of Setup
8.2
141
8.4
17
Ease of Admin
8.7
107
8.2
17
Quality of Support
8.5
168
8.0
32
Has the product been a good partner in doing business?
9.0
107
8.5
17
Product Direction (% positive)
8.9
160
7.6
29
Features by Category
Multicarrier Parcel Management SolutionsHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Management - Multicarrier Parcel Management Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supply Chain Operations
8.5
89
7.1
13
7.7
77
6.2
11
8.6
91
6.0
13
Customer Management
8.2
85
7.7
13
8.2
87
7.3
13
7.5
83
5.3
12
Analytics
7.7
78
5.9
11
8.1
86
8.1
13
7.3
82
6.9
13
Global Shipping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments and Pricing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Global ecommerce management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Portals
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Labels
8.7
108
Not enough data
8.2
99
Not enough data
8.7
103
Not enough data
Order management
8.8
104
Not enough data
8.9
108
Not enough data
8.8
110
Not enough data
9.0
109
Not enough data
Carrier and rate management
8.4
88
Not enough data
8.4
92
Not enough data
8.4
85
Not enough data
Inventory management
7.9
98
Not enough data
7.9
83
Not enough data
8.0
82
Not enough data
Reports
8.5
101
Not enough data
8.4
102
Not enough data
8.1
92
Not enough data
Multichannel inventory management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
3PL inventory management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management Platform Features
8.9
101
9.4
9
8.5
96
8.5
10
8.5
99
8.0
10
7.9
97
8.3
9
8.5
98
8.0
9
8.3
89
8.7
9
7.3
88
8.1
9
8.8
100
8.7
10
7.4
86
9.2
8
8.5
94
8.9
9
Warehouse Definition
8.7
102
Not enough data
8.1
96
Not enough data
8.0
89
Not enough data
Logistics
7.6
79
Not enough data
8.3
100
Not enough data
9.0
102
Not enough data
Analytics
8.5
96
Not enough data
7.9
93
Not enough data
7.7
82
Not enough data
Inventory Management
8.0
92
Not enough data
8.1
93
Not enough data
Inventory Management Platform Features
8.9
101
9.4
9
8.5
96
8.5
10
8.5
99
8.0
10
7.9
97
8.3
9
8.5
98
8.0
9
8.3
89
8.7
9
7.3
88
8.1
9
8.8
100
8.7
10
7.4
86
9.2
8
8.5
94
8.9
9
Barcode support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Management
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Order Entry
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Order Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Subscription Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Transactions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Shipping Insurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
ShipHero and ShipMonk are categorized as 3PL, Shipping, Warehouse Management, Order Management, and Inventory Control
Unique Categories
ShipHero is categorized as Returns Management, Picking, Multicarrier Parcel Management Solutions, and Barcode
Reviews
Reviewers' Company Size
ShipHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipMonk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Logistics and Supply Chain
19.9%
Warehousing
17.3%
Consumer Goods
12.0%
Retail
10.5%
Apparel & Fashion
9.4%
Other
30.9%
Retail
20.0%
Consumer Goods
15.0%
Apparel & Fashion
12.5%
Health, Wellness and Fitness
10.0%
Sporting Goods
7.5%
Other
35.0%
Alternatives
Discussions
Is ShipHero a 3pl?
2 Comments
AR
ShipHero has 2 lines of business, one is a 3PL and one is software for warehouses.Read more
ShipMonk has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
