# ShipBob vs ShipMonk Comparison | | ShipBob | ShipMonk | |---|---|---| | **Star Rating** | 3.7 out of 5 | 3.8 out of 5 | | **Total Reviews** | 121 | 42 | | **Largest Market Segment** | Small-Business (88.7% of reviews) | Small-Business (90.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### ShipBob Pros: - Customer Support (11 reviews) - Ease of Use (8 reviews) Cons: - Inventory Management (3 reviews) - Shipping Issues (3 reviews) ### ShipMonk Pros: - Ease of Use (1 reviews) - Easy Access (1 reviews) --- ## Ratings Comparison | Rating | ShipBob | ShipMonk | |---|---|---| | **Meets Requirements** | 7.8 (99 reviews) | 7.7 (33 reviews) | | **Ease of Use** | 7.9 (100 reviews) | 8.1 (33 reviews) | | **Ease of Setup** | 8.6 (46 reviews) | 8.4 (17 reviews) | | **Ease of Admin** | 8.4 (38 reviews) | 8.2 (17 reviews) | | **Quality of Support** | 7.5 (99 reviews) | 8.0 (32 reviews) | | **Has the product been a good partner in doing business?** | 7.4 (37 reviews) | 8.5 (17 reviews) | | **Product Direction (% positive)** | 7.4 (90 reviews) | 7.6 (29 reviews) | --- ## Pricing ### ShipBob #### Entry-Level Pricing No pricing available #### Free Trial No information available ### ShipMonk #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Retail Distributed Order Management Systems | Product | Score | Reviews | |---|---|---| | **ShipBob** | 8.3/10 | 22 | | **ShipMonk** | N/A | N/A | #### Administration | Feature | ShipBob | ShipMonk | |---|---|---| | **Dashboards** | 8.6 (21 reviews) | Not enough data | | **Reports & Analytics** | 8.5 (20 reviews) | Not enough data | #### Inventory Control | Feature | ShipBob | ShipMonk | |---|---|---| | **Inventory Management** | 7.7 (19 reviews) | Not enough data | | **Inventory Sourcing** | 7.5 (18 reviews) | Not enough data | #### Omni-Channel | Feature | ShipBob | ShipMonk | |---|---|---| | **Customer Service** | 8.3 (22 reviews) | Not enough data | | **Order Fulfillment** | 8.3 (22 reviews) | Not enough data | | **Order Management** | 8.3 (22 reviews) | Not enough data | | **Integrations** | 8.1 (21 reviews) | Not enough data | ### 3PL | Product | Score | Reviews | |---|---|---| | **ShipBob** | 7.6/10 | 65 | | **ShipMonk** | 6.7/10 | 13 | #### Supply Chain Operations | Feature | ShipBob | ShipMonk | |---|---|---| | **Warehousing** | 8.0 (61 reviews) | 7.1 (13 reviews) | | **Transportation** | 7.5 (58 reviews) | 6.2 (11 reviews) | | **Inventory Management** | 7.8 (62 reviews) | 6.0 (13 reviews) | #### Customer Management | Feature | ShipBob | ShipMonk | |---|---|---| | **Customer Portal** | 7.8 (58 reviews) | 7.7 (13 reviews) | | **Visibility** | 7.7 (59 reviews) | 7.3 (13 reviews) | | **Billing** | 7.4 (59 reviews) | 5.3 (12 reviews) | #### Analytics | Feature | ShipBob | ShipMonk | |---|---|---| | **KPIs** | 7.4 (53 reviews) | 5.9 (11 reviews) | | **Dashboards** | 7.8 (64 reviews) | 8.1 (13 reviews) | | **Custom Reports** | 6.8 (53 reviews) | 6.9 (13 reviews) | ### Cross Border E-Commerce | Product | Score | Reviews | |---|---|---| | **ShipBob** | N/A | N/A | | **ShipMonk** | N/A | N/A | #### Global Shipping | Feature | ShipBob | ShipMonk | |---|---|---| | **Integration** | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | | **Labels** | Not enough data | Not enough data | | **Returns** | Not enough data | Not enough data | #### Payments and Pricing | Feature | ShipBob | ShipMonk | |---|---|---| | **Global Tax** | Not enough data | Not enough data | | **Currency** | Not enough data | Not enough data | | **Payment Methods** | Not enough data | Not enough data | | **Cost** | Not enough data | Not enough data | | **Pricing** | Not enough data | Not enough data | #### Global ecommerce management | Feature | ShipBob | ShipMonk | |---|---|---| | **Compliance** | Not enough data | Not enough data | | **Delivery Tracking** | Not enough data | Not enough data | | **Risk** | Not enough data | Not enough data | | **Documents** | Not enough data | Not enough data | #### Portals | Feature | ShipBob | ShipMonk | |---|---|---| | **Marketplaces** | Not enough data | Not enough data | | **Branding** | Not enough data | Not enough data | | **Omnichannel** | Not enough data | Not enough data | ### Shipping | Product | Score | Reviews | |---|---|---| | **ShipBob** | N/A | N/A | | **ShipMonk** | N/A | N/A | #### Labels | Feature | ShipBob | ShipMonk | |---|---|---| | **Label Printing** | Not enough data | Not enough data | | **Return labels** | Not enough data | Not enough data | | **Bar codes** | Not enough data | Not enough data | #### Order management | Feature | ShipBob | ShipMonk | |---|---|---| | **Order tracking** | Not enough data | Not enough data | | **E-commerce integrations** | Not enough data | Not enough data | | **Manage orders** | Not enough data | Not enough data | | **Order Status** | Not enough data | Not enough data | #### Carrier and rate management | Feature | ShipBob | ShipMonk | |---|---|---| | **Quick rate comparison** | Not enough data | Not enough data | | **Vendor availability** | Not enough data | Not enough data | | **Flat rate services** | Not enough data | Not enough data | #### Inventory management | Feature | ShipBob | ShipMonk | |---|---|---| | **Low stock alerts** | Not enough data | Not enough data | | **Automated inventory orders** | Not enough data | Not enough data | | **Assign suppliers** | Not enough data | Not enough data | #### Reports | Feature | ShipBob | ShipMonk | |---|---|---| | **Shipment reports** | Not enough data | Not enough data | | **Inventory reports** | Not enough data | Not enough data | | **Unshipped products** | Not enough data | Not enough data | ### Inventory Control | Product | Score | Reviews | |---|---|---| | **ShipBob** | 8.5/10 | 30 | | **ShipMonk** | N/A | N/A | #### Multichannel inventory management | Feature | ShipBob | ShipMonk | |---|---|---| | **Warehouse Inventory Transfer** | 8.4 (18 reviews) | Not enough data | | **Multichannel Inventory Syncing** | 8.3 (16 reviews) | Not enough data | | **Multi-Warehouse Routing** | 8.2 (16 reviews) | Not enough data | #### 3PL inventory management | Feature | ShipBob | ShipMonk | |---|---|---| | **Client management** | 8.5 (18 reviews) | Not enough data | | **Marketplace connections** | 8.2 (18 reviews) | Not enough data | | **3PL inventory tracking** | 8.8 (20 reviews) | Not enough data | #### Inventory Management | Feature | ShipBob | ShipMonk | |---|---|---| | **Inventory Tracking** | 8.6 (22 reviews) | Not enough data | | **Inventory Costing** | Feature Not Available | Not enough data | | **Product Master** | 8.3 (19 reviews) | Not enough data | | **Inventory Forecasting** | 8.0 (17 reviews) | Not enough data | | **Integrations** | 7.8 (20 reviews) | Not enough data | #### Inventory Management Platform Features | Feature | ShipBob | ShipMonk | |---|---|---| | **Centralized Inventory Database** | 9.1 (25 reviews) | 9.4 (9 reviews) | | **Inventory Level Dashboards** | 9.0 (26 reviews) | 8.5 (10 reviews) | | **Stock History Reporting** | 9.0 (26 reviews) | 8.0 (10 reviews) | | **Low Stock Notifications** | 8.7 (24 reviews) | 8.3 (9 reviews) | | **Bundles, Kits, & Variants** | 9.1 (26 reviews) | 8.0 (9 reviews) | | **Asset Tracking** | 8.8 (26 reviews) | 8.7 (9 reviews) | | **Inventory Forecasting** | 8.7 (24 reviews) | 8.1 (9 reviews) | | **eCommerce Integrations** | 8.6 (27 reviews) | 8.7 (10 reviews) | | **Accounting Integrations** | 7.8 (21 reviews) | 9.2 (8 reviews) | | **Data Exporting / Importing** | 8.5 (27 reviews) | 8.9 (9 reviews) | ### Warehouse Management | Product | Score | Reviews | |---|---|---| | **ShipBob** | 8.4/10 | 31 | | **ShipMonk** | N/A | N/A | #### Warehouse Definition | Feature | ShipBob | ShipMonk | |---|---|---| | **Locations** | 8.8 (23 reviews) | Not enough data | | **Visualization** | 8.8 (23 reviews) | Not enough data | | **Warehouse Slotting** | 8.3 (23 reviews) | Not enough data | #### Logistics | Feature | ShipBob | ShipMonk | |---|---|---| | **Cross Docking** | 7.9 (20 reviews) | Not enough data | | **Receiving** | 8.4 (24 reviews) | Not enough data | | **Pick & Pack** | 8.5 (24 reviews) | Not enough data | #### Analytics | Feature | ShipBob | ShipMonk | |---|---|---| | **Worker performance** | 7.9 (24 reviews) | Not enough data | | **Error Tracking** | 7.0 (21 reviews) | Not enough data | | **Procurement analytics** | 7.7 (20 reviews) | Not enough data | #### Inventory Management | Feature | ShipBob | ShipMonk | |---|---|---| | **Customer Portal** | 8.3 (21 reviews) | Not enough data | | **Cycle Counting** | 8.4 (18 reviews) | Not enough data | #### Inventory Management Platform Features | Feature | ShipBob | ShipMonk | |---|---|---| | **Centralized Inventory Database** | 9.1 (25 reviews) | 9.4 (9 reviews) | | **Inventory Level Dashboards** | 9.0 (26 reviews) | 8.5 (10 reviews) | | **Stock History Reporting** | 9.0 (26 reviews) | 8.0 (10 reviews) | | **Low Stock Notifications** | 8.7 (24 reviews) | 8.3 (9 reviews) | | **Bundles, Kits, & Variants** | 9.1 (26 reviews) | 8.0 (9 reviews) | | **Asset Tracking** | 8.8 (26 reviews) | 8.7 (9 reviews) | | **Inventory Forecasting** | 8.7 (24 reviews) | 8.1 (9 reviews) | | **eCommerce Integrations** | 8.6 (27 reviews) | 8.7 (10 reviews) | | **Accounting Integrations** | 7.8 (21 reviews) | 9.2 (8 reviews) | | **Data Exporting / Importing** | 8.5 (27 reviews) | 8.9 (9 reviews) | ### Supply Chain Visibility | Product | Score | Reviews | |---|---|---| | **ShipBob** | N/A | N/A | | **ShipMonk** | N/A | N/A | #### Visibility | Feature | ShipBob | ShipMonk | |---|---|---| | **Compliance** | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | | **Temperature Alerts** | Not enough data | Not enough data | | **Shipment Tracking** | Not enough data | Not enough data | | **Order-Level Visibility** | Not enough data | Not enough data | | **ETA** | Not enough data | Not enough data | | **Geofencing** | Not enough data | Not enough data | #### Delivery | Feature | ShipBob | ShipMonk | |---|---|---| | **Flows** | Not enough data | Not enough data | | **Alerts** | Not enough data | Not enough data | | **Inventory** | Not enough data | Not enough data | | **Modes** | Not enough data | Not enough data | #### Workflow Automation | Feature | ShipBob | ShipMonk | |---|---|---| | **Rating** | Not enough data | Not enough data | | **Dispatch and Tender** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Digital Document Reconciliation** | Not enough data | Not enough data | #### Network Management | Feature | ShipBob | ShipMonk | |---|---|---| | **Geographic Optionality** | Not enough data | Not enough data | | **Automated Onboarding** | Not enough data | Not enough data | #### Performance | Feature | ShipBob | ShipMonk | |---|---|---| | **Financial Analytics** | Not enough data | Not enough data | | **KPIs** | Not enough data | Not enough data | | **Benchmarking** | Not enough data | Not enough data | #### Platform | Feature | ShipBob | ShipMonk | |---|---|---| | **Data quality** | Not enough data | Not enough data | | **Languages** | Not enough data | Not enough data | | **Configurable Notifications** | Not enough data | Not enough data | ### Order Management | Product | Score | Reviews | |---|---|---| | **ShipBob** | N/A | N/A | | **ShipMonk** | N/A | N/A | #### Order Entry | Feature | ShipBob | ShipMonk | |---|---|---| | **Entry** | Not enough data | Not enough data | | **Register** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | #### Order Tracking | Feature | ShipBob | ShipMonk | |---|---|---| | **Shipping** | Not enough data | Not enough data | | **Tracking** | Not enough data | Not enough data | | **Backorder** | Not enough data | Not enough data | #### Inventory Management | Feature | ShipBob | ShipMonk | |---|---|---| | **Stock Levels** | Not enough data | Not enough data | | **Flow Of Goods** | Not enough data | Not enough data | | **Reserving Goods** | Not enough data | Not enough data | #### Customer Management | Feature | ShipBob | ShipMonk | |---|---|---| | **Order Status** | Not enough data | Not enough data | | **Information Access** | Not enough data | Not enough data | | **Email Notifications** | Not enough data | Not enough data | #### Subscription Management | Feature | ShipBob | ShipMonk | |---|---|---| | **Payment Data** | Not enough data | Not enough data | | **Payment Gateway** | Not enough data | Not enough data | | **Billing** | Not enough data | Not enough data | | **Automatic Payments** | Not enough data | Not enough data | #### Agentic AI - Order Management | Feature | ShipBob | ShipMonk | |---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | ### Shipping Insurance | Product | Score | Reviews | |---|---|---| | **ShipBob** | N/A | N/A | | **ShipMonk** | N/A | N/A | #### Shipping Insurance | Feature | ShipBob | ShipMonk | |---|---|---| | **Claim Tracking** | Not enough data | Not enough data | | **Shipment Tracking Integrations** | Not enough data | Not enough data | | **Cargo Tracking** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | | **B2C E-Commerce Tracking** | Not enough data | Not enough data | | **Claim Filing** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **ShipBob** | N/A | N/A | | **ShipMonk** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | ShipBob | ShipMonk | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (3):** [3PL Software](https://www.g2.com/categories/3pl), [Inventory Control Software](https://www.g2.com/categories/inventory-control-software), [Warehouse Management Software](https://www.g2.com/categories/warehouse-management) **Unique to ShipBob (1):** [Retail Distributed Order Management Systems](https://www.g2.com/categories/retail-distributed-order-management-systems) **Unique to ShipMonk (5):** [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility), [Shipping Software](https://www.g2.com/categories/shipping), [Order Management Software](https://www.g2.com/categories/order-management), [Cross Border E-Commerce Software](https://www.g2.com/categories/cross-border-e-commerce), [Shipping Insurance Software](https://www.g2.com/categories/shipping-insurance) --- ## Reviewer Demographics ### By Company Size | Segment | ShipBob | ShipMonk | |---|---|---| | **Small-Business** | 88.7% | 90.0% | | **Mid-Market** | 11.3% | 10.0% | | **Enterprise** | 0% | 0% | ### By Industry #### ShipBob - **Retail:** 20.0% - **Consumer Goods:** 14.8% - **Health, Wellness and Fitness:** 13.9% - **Food & Beverages:** 13.0% - **Apparel & Fashion:** 7.8% - **Sporting Goods:** 3.5% - **Marketing and Advertising:** 2.6% - **Consumer Electronics:** 1.7% - **Information Technology and Services:** 1.7% - **Internet:** 1.7% - **Other:** 19.1% #### ShipMonk - **Retail:** 20.0% - **Consumer Goods:** 15.0% - **Apparel & Fashion:** 12.5% - **Health, Wellness and Fitness:** 10.0% - **Sporting Goods:** 7.5% - **Cosmetics:** 5.0% - **Food & Beverages:** 5.0% - **Entertainment:** 2.5% - **Environmental Services:** 2.5% - **Financial Services:** 2.5% - **Other:** 17.5% --- ## Alternatives ### Alternatives to ShipBob - [Flowspace](https://www.g2.com/products/flowspace/reviews) — 4.0/5 stars (53 reviews) - [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews) - [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1575 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3819 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (376 reviews) - [EZO](https://www.g2.com/products/ezo/reviews) — 4.4/5 stars (391 reviews) - [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) — 4.4/5 stars (290 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (332 reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (313 reviews) - [SAP Integrated Business Planning](https://www.g2.com/products/sap-integrated-business-planning/reviews) — 4.3/5 stars (297 reviews) ### Alternatives to ShipMonk - [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (376 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3819 reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews) - [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1575 reviews) - [EZO](https://www.g2.com/products/ezo/reviews) — 4.4/5 stars (391 reviews) - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) — 4.7/5 stars (849 reviews) - [Avalara](https://www.g2.com/products/avalara/reviews) — 4.0/5 stars (815 reviews) - [project44](https://www.g2.com/products/project44/reviews) — 4.7/5 stars (690 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (332 reviews) --- ## Top Discussions ### ShipBob - Title: [Is ShipBob a good company?](https://www.g2.com/discussions/is-shipbob-a-good-company) — 1 comment > **Top comment:** "ShipBob Is a tech company NOT a shipping company. They don't care about your products or your store. They care about filling shelves of 3rd party warehouses..." ### ShipMonk No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/shipbob-vs-shipmonk)