Setmore Reviews & Product Details

Setmore is very easy to work with, with no difficult interface or setup. I appreciate the possibility to send reminders to clients, as well as confirmations or edits. You can add/customize the information you want per client (for example I added birthdate, social security insurance, ...). I like (but don't use it anymore due to being fully booked) that clients can book / reschedule their own appointments - saves time!

Integration with zoom works perfectly fine! Review collected by and hosted on G2.com.

What I miss in setmore is the possibility to put in more than 1 email address per client (since I work with children). I find it odd that the synchronisation with my iCal disappears after a few months.

Translations to Dutch could be better too.

The possibility to add different locations to one agenda would be great (now I type it per appointment in the notes below) Review collected by and hosted on G2.com.

Setmore is very flexible for our business. During first six months we tuned a lot of options. The best is that I could set whatever was requested by my business partner. All needs were fullfilled! Review collected by and hosted on G2.com.

My first question to support was: is Setmore support multi-location? Unfortunately no. We've managed to open a separate account and did some hack to have two apps on one mobile device. Maybe in the future? It is the most requested feature. Review collected by and hosted on G2.com.

I like that there's a free version (or at least, there used to be--is there still?) and that the paid version doesn't cost much (although, I do think you changed your price structure, and I wish that hadn't happened). Anyway, I use it for a business venture that is inherently low-dollar in nature, so it's really important to keep costs down while still being able to manage where different people are at different times and on different days. Setmore has helped me do that. Review collected by and hosted on G2.com.

There are TWO things, actually.

One is that it's very slow. When you click something to change it, there's a long pause while it happens. Other webbased programs I've used have not taken nearly so long to load the changes.

The other thing is that it would be really helpful to be able to see several days and several people's calendars at once. (There's a program called Theranest for counselors that does this.)If there is a way to do something similar in Setmore, I think many clients will find it helpful. You've already got the technology in place to show us several people's calendar at one in the "day" view, and you can also show us a week at a time for one person. There is no way to see a week at a time for all staff, or even just 2. When you program it, it will look complicated, but those of us who need that feature will figure out how to use it and make sense of it. It will be very helpful.

Thank you! Review collected by and hosted on G2.com.

Setmore has been a game changer to me and my business! Simplicity and exclusivity! You can manage your time easily, you don't have clients getting suggestions from other barbers around the area. Review collected by and hosted on G2.com.

I dislike that clients can't go on waiting list. They need to implement a feature where clients can go on a waiting list and when a slot becomes available they automatically get a notification. Review collected by and hosted on G2.com.

Setmore is the best solution for us when it comes to booking services for clients. It does what it is supposed to and does it exceptionally well! We haven't had one issue with their services and will continue to use them indefinitely. They roll out new features regulary and they are always wanted additions as great new functionality to an already robust platform. Review collected by and hosted on G2.com.

We have no cmplaints after three years with Setmore. Review collected by and hosted on G2.com.

I have been using Setmore for the last few years. I can use it as I need (paid and free service). Moreover, making changes and linking with a different application is effortless. Review collected by and hosted on G2.com.

It dose the job well for our need, no issue Review collected by and hosted on G2.com.

I love that it syncs with my team's Google calendars to prevent double booking and that it's very easy for our clients to use. The automated email and text reminders are also very helpful. Being able to provide virtual and in-person meeting options is critical for our programs. We have integrated Setmore with Zoom in the past and have now moved to Google Meets for video meetings, and Setmore has been able to do both with relative ease. I also very much appreciate that Setmore will automatically request reviews from our clients so that we can easily collect feedback. Review collected by and hosted on G2.com.

I do wish there were more options for customization or to add custom questions for clients to answer when booking an appointment. For example, we need the ability to add a custom appointment location - like a dropdown menu - for our clients to choose from, as we have multiple program locations. Review collected by and hosted on G2.com.

It is easy for others to use to make an appointment; the calendar is easy to oversee on the desktop/web version; there are many possibilities to personalize hours & availability; there are unlimited types of appointment categories; I like that I can import Setmore into Outlook in the free version (very helpful!); I like that clients do not have to make an account to sign up for an appointment (but I also like that this is an option); very much appreciate the ability to personalize URL address for the sign-up site; I like that there are continual improvements & engagement by creators over time - the creators feel very invested in the success and quality of Setmore. Review collected by and hosted on G2.com.

In the free version you cannot make repeat appointments, but have to fill each one in, one by one, for weeks on end - this is the only thing that bugs me (even though I understand the need to make a distinction between free & paid Setmore)

A second and much less important wish: sometimes I wish that the design for making/adjusting appointments in the App was more visual rather than digital - for example, when adjusting the time of an appointment in the app: rather than having to click multiple links to find the right time to click, to adjust & to confirm, could have an adaptable 'box' or block that insert in the calendar at the correct place & then 'stretch' the edges until the block takes up the correct amount of time.

"Big fantasy" - be able to automatically include virtual meeting link (Microsoft Teams) in appointments on the specific days/times when I am not in the office. Review collected by and hosted on G2.com.

The ability to have a one-stop scheduling page that shows all of my business's services and allows customers to book those services. Review collected by and hosted on G2.com.

I want to see an integration for WhatsApp calls as an alternative to the phone number. Review collected by and hosted on G2.com.

The most helpful thing about Setmore is the automated message reminders to both students and myself after booking. Students find it easy to use. Also, the visual calendar for myself! Review collected by and hosted on G2.com.

I dislike the break periods function. It's so frustrating! If you input something past a certain time, it won't let you put in a time within that. I have to start later in the day and go up to 9 am. I don't know how to explain it, but it's flawed and time-consuming. Review collected by and hosted on G2.com.