--- title: Setmore Reviews meta_title: 'Setmore Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 269 reviews by the users' company size, role or industry to find out how Setmore works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 269 scale: '5' date_modified: '2026-07-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Setmore Reviews **Vendor:** Setmore Appointments **Category:** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling) **Average Rating:** 4.5/5.0 **Total Reviews:** 269 ## About Setmore A free online scheduling software that connects you with customers 24/7. Organize your business from one simple, automated calendar system, giving you more time to grow your brand. Every account comes with a customizable Booking Page. Make it your own with your logo, brand colors, images, reviews and more. Visitors can explore your services, team and availability—getting an unforgettable first impression. When they find what they like, they can self-schedule and pay without the need to call, email or drop in. Focus on providing meaningful and memorable experiences, while your app handles routine admin. Customers stay in the loop with automated email or text reminders, and your team receives instant booking updates across web, desktop or mobile. No more no-shows and your business runs like clockwork. Capitalize on your online presence by giving visitors a direct route to schedule appointments. Optimize your Google Business Profile so those who find you through Search and Maps can easily book with Reserve with Google. Convert website traffic by adding a booking widget to your website, and turn likes and shares into appointments with a ‘Book now’ button on your Facebook and Instagram. Grow your brand and business with integrations that make administrative tasks a breeze. Get paid online or in-person by connecting Square, Stripe, PayPal or LawPay. Offer seamless virtual appointments with Zoom or Google Meet. Take your marketing to the next level with Mailchimp, or use Zapier to integrate any software with Setmore with seamless functionality. Championed by teams of all sizes, Setmore’s external APIs have been utilized by enterprise operations to build custom solutions. A HIPAA-compliant version is also available with additional data security features. Discover everything you need to boost your bookings and reach a wider audience with your skills. ## Setmore Pros & Cons **What users like:** - Users appreciate the **booking ease** of Setmore, allowing convenient public and internal appointments scheduling. (2 reviews) - Users love the **ease of use** of Setmore, appreciating its scheduling, syncing, and service management features. (2 reviews) - Users appreciate the **public and internal appointment scheduling** of Setmore, enjoying seamless integration and ease of use. (1 reviews) - Users love the **booking management** of Setmore, finding it essential for their business operations and online presence. (1 reviews) - Users value the **easy access** to public and internal appointment scheduling through Setmore, enhancing their workflow. (1 reviews) - Flexibility (1 reviews) - Google Integration (1 reviews) - Navigation Ease (1 reviews) - Users value the **ease of scheduling** with Setmore, benefiting from public and internal appointment management. (1 reviews) - Users love the **ease of scheduling** with Setmore, benefiting from its public appointment features and Google Calendar sync. (1 reviews) **What users dislike:** - Users experience **calendar issues** with Setmore, including limited service scheduling and unreliable Google Calendar synchronization. (1 reviews) - Users experience **integration issues** with Setmore, including unreliable Google Calendar sync and limited service scheduling flexibility. (1 reviews) - Users experience **sync issues** with Google Calendar, requiring frequent reconnections and limiting scheduling flexibility. (1 reviews) ## Setmore Reviews ### 1. Great for booking with my students **Rating:** 4.0/5.0 stars **Reviewed by:** Catherine D. | Writing Success Project Tutor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Setmore?** The most helpful thing about Setmore is the automated message reminders to both students and myself after booking. Students find it easy to use. Also, the visual calendar for myself! **What do you dislike about Setmore?** I dislike the break periods function. It's so frustrating! If you input something past a certain time, it won't let you put in a time within that. I have to start later in the day and go up to 9 am. I don't know how to explain it, but it's flawed and time-consuming. **What problems is Setmore solving and how is that benefiting you?** No other problem solving except the break periods function being tiresome. I would like to see an easier way to share the booking page, like having it on the home page or a quick button to copy the link. The benefits have been an easy way for students to meet with me one-on-one and specify the type of appointment too. **Official Response from Julia Douglas:** > Hi Catherine D, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is great for booking with your students, you appreciate the automated message reminders. We appreciate all feedback as it helps us improve the service we offer. I'll pass your comments on regarding the breaks. You can share your booking link simply by heading to the settings section. Here's how you can do that: https://support.setmore.com/en/articles/490970-your-booking-page-url Julia, Community Team ### 2. Great program to run your business **Rating:** 5.0/5.0 stars **Reviewed by:** ifas t. | Real Estate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Setmore?** The most helpful part about Setmore is the way it organizes your schedule making it simple for clients to book you and pay for their appoinment. Being able to book appointments through the app or website is highly important for repeat clients . Setmore has set Me apart from my competitors and has helped be scale my business. **What do you dislike about Setmore?** Their is absolutely nothing to dislike about a program that helps business owners take control of their business. **What problems is Setmore solving and how is that benefiting you?** setmore helps me a lot with not double Booking my self. **Official Response from Julia Douglas:** > Hi Ifas T, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore helps organize your scheduling and that it's easy for your customer to book and pay for their appointments via your website. It's wonderful that it's helped you gain a competitive advantage. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Happy Scheduling! Julia, Community Team ### 3. Excellent customer support **Rating:** 5.0/5.0 stars **Reviewed by:** bonnie b. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2022 **What do you like best about Setmore?** I love the fact that every time we call for support, a human being answers the phone and all of our questions with terrific care. EXCELLENT **What do you dislike about Setmore?** I cannot just choose the times that I would like to have appointments to book. I have to set ranges. I want to be able to say this time and that time specifically. **What problems is Setmore solving and how is that benefiting you?** scheduling appointments **Official Response from Julia Douglas:** > Hi Bonnie, Thank you for taking the time to review Setmore! Thrilled to hear that you appreciate the 24/7 human support. We'll make sure to pass your comments onto the support team. We appreciate all feedback as it helps improve the service we offer. We'll make sure to pass on your comments to the team. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Julia, Community Team ### 4. great booking software **Rating:** 5.0/5.0 stars **Reviewed by:** Michael P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Setmore?** i love the integrated features that are given to you in order to make your booking process look professional. I also love the fact that you have an app that you can download to your phone that allows you to be in constant connection with your bookings. **What do you dislike about Setmore?** with the free feature, you are very limited to what you are able to do, and you have very little customization. the price of the overall service is a bit much for smaller companies **Recommendations to others considering Setmore:** n/a **What problems is Setmore solving and how is that benefiting you?** one of the biggest issues that I have with the app is that you can not have it moved to the SD card, and there is no way for it to be running in the background or any way that it sends push notifications. so many times I dont know that an appointment has been scheduled until later in the day when I get around to checking my email, which by that point I have to reschedule the client for the following day. And the Setmore calendar doesn't sync with my personal phone calendar (that I have found) so I dont even get messages of appointments that way. So many times I am having to look at my personal calendar to make sure that I dont have overlapping appointments or have something scheduled on one calendar and not the other. **Official Response from Julia Douglas:** > Hi Michael P, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is a 'great booking software', you love the integrations and the app for your phone. We appreciate all feedback as it helps us improve our services. We'll make sure to pass on your comments to the developers for consideration. Julia, Community Team ### 5. Great price, for those who have simple services I would recommend. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Setmore?** Great price; I find it very reasonable for the way I can link all my accounts with Setmore. Easy to use, I find the software straightforward to use and understand. **What do you dislike about Setmore?** There isn't much functionality to Setmore (but I've heard the same of other programs, so it's not just Setmore). I'd love to define my online-only services, which I can't do, so I have to get clients to contact me directly. **What problems is Setmore solving and how is that benefiting you?** I like clients being able to book online so they can see when I am available. This means they can book outside of hours and don't have to contact me if they don't want to or are only available after hours. **Official Response from Julia Douglas:** > Hi there, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore offers a great price and that you think it's easy to use. It's great that you like the fact your clients can view your ability and book when it suits them. We appreciate all feedback as it helps us improve the experience we offer to our customers. I've passed on your comments to the team. However, we do have the ability to add service categories for your Booking Page. You can specify in these categories which services are in-person and online. The best part of this, you can add video meeting links to your online services. Here's some info that may help you: https://support.setmore.com/en/articles/490974-service-categories If you require any further assistance, do not hesitate to reach out via the live chat in your app or email us at help@setmore.com. Julia, Community Team ### 6. Google Sync not great **Rating:** 1.5/5.0 stars **Reviewed by:** Narmeen H. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Setmore?** Setmore isn't hard to figure out, but it doesn't have a lot of great features that are beneficial to a small business like mine **What do you dislike about Setmore?** Google sync has a lot of issues. When I asked for a way to resolve the fact that events shown as "free" will block off times at setmore, the advice given was to have separate calendars and not sync, making extra work for me to duplicate events. For businesses that use primarily google based services, including their calendar, I wouldn't depend on setmore to accurately represent free and busy slots in the scheduler system **What problems is Setmore solving and how is that benefiting you?** Setmore did not have a solution to the problem I had with blocked off scheduling even though it's shown as free time. I was depending on setmore to accurately schedule time with clients and make that one less task to deal with, but they have not helped in that aspect. **Official Response from Julia Douglas:** > Hi Narmeen, Thank you for taking the time to review Setmore. We appreciate all feedback as it helps us improve the services we offer. We're sorry to hear that Setmore did not provide a solution for your business. I've sent your feedback to our developers and they have added this to their backlog we will start working on the issue with even blocking for"Google events that are marked as Free" as soon as possible. Many thanks, Julia, Community Team ### 7. Setmore helps me manage my appointments **Rating:** 5.0/5.0 stars **Reviewed by:** Doug M. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Setmore?** Having clients self schedule. or call my attendant service that I have through Setmore. **What do you dislike about Setmore?** I can't think of anything. No I am happy **What problems is Setmore solving and how is that benefiting you?** Scheduling appointments keeps my day from being a series of interuptions. **Official Response from Julia Douglas:** > Hi Doug, Thank you for taking the time to review Setmore! Thrilled to hear that Setmore has helped streamline your bookings and you're overall happy with the app. If you require any further assistance, do not hesitate to reach out via the live chat in your app or email us at help@setmore.com. Julia, Community Team ### 8. We tested quite a few systems, and we loved Setmore from the start. Great customisation and options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Setmore?** Can customise with our logos, automated msges. Even for free user, there is no limitbto the number of appointments. It is the best app for small business like us. **What do you dislike about Setmore?** Some settings a bit too rigid. Also, there is no option for multiple location setting. If we have different branch or outlet, we have to use the service name as an option for different outlets. **Recommendations to others considering Setmore:** Go for it, try to see if it suits you. **What problems is Setmore solving and how is that benefiting you?** Sometimes customer feedback no email to alert on appointment. Can include the sms or whatsapp alert for free in future? **Official Response from Julia Douglas:** > Hi there, Thank you for taking the time to review Setmore. We're delighted that you have chosen Setmore as your online scheduling platform. We appreciate your feedback as it helps us improve our customers' experience. We'll pass on your comments to our developers to look into. Julia, Community Team ### 9. The most reliable scheduling app you can find **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron T. | Personal Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Setmore?** Setmore is ideal for a small business owner like me, because it helps me keep tabs on all my clients, takes care of reminders, tracks my monthly income, and has a user-friendly interface for back-tracking client appointments. **What do you dislike about Setmore?** Unfortunately swapping out of the app to view another app causes you to lose the page you are on if checking a client's appointment history, which can be frustrating when you are using multiple apps to track client invoices or other admin. **Recommendations to others considering Setmore:** If you are looking for a booking app that gives you ful control of your diary and clients' information you should consider Setmore! **What problems is Setmore solving and how is that benefiting you?** Setmore has allowed me to definitevely state how many sessions clients have had so that it cannot be disputed. It has also allowed me to track my weekly and monthly income with 100% accuracy! **Official Response from Julia Douglas:** > Hi Cameron T, Thank you for taking the time to leave us a review. We're delighted that you think Setmore is "the most reliable scheduling app you can find" and it helps you keep track of your clients, appointments, income, and appointments. It's great that you would recommend us to others when on their search for a booking app. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the team so they can look into your dislikes. Julia, Community Team ### 10. Setmore is great for anyone needing an online booking system. **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole D. | Classical Homeopath, Naturopath (Germany), Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Setmore?** Setmore is visually pleasing, easy to set up and customer friendly **What do you dislike about Setmore?** I like everything about Setmore. The only disadvantage Setmore has is that it isn't part of a larger office management system that I will need in the near future. **What problems is Setmore solving and how is that benefiting you?** An online booking system is necessary in this day and age. **Official Response from Julia Douglas:** > Hi Nicole, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is visually pleasing, easy to set up, and customer friendly. We're consantly looking to improve the software for our customers, we'd love to hear what office management integration you'd like us to look into it, please email your suggestions at moreintegrations@setmore.com. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Julia, Community Team ### 11. The Digital Secretary of your Dreams **Rating:** 4.5/5.0 stars **Reviewed by:** Tiffany A. | Attorney at law, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Setmore?** The free version of the software is very comprehensive. Setmore is the secretary of your dreams in the digital era. It gives you more than just a calendar with dates and times. **What do you dislike about Setmore?** The actual appointment scheduling setup can be a little complicated for first time users bwcause it is very detailed oriented and requires you to be very organized. **Recommendations to others considering Setmore:** Regardless of the size of your operation, Setmore is a well equipped platform that allows you to coordinate multiple aspects of any type of service oriented business. Give the free version a try. You have nothing to lose. **What problems is Setmore solving and how is that benefiting you?** Setmore has given my clients the flexibility to schedule their own appointments with zero wait time. It has also given me an automated platform to coordinate multiple aspects of my practice as an attorney at law. **Official Response from Jillian Ross:** > Hi Tiffany, "The Digital Secretary of your Dreams" - well this has got to be one of our favorite review titles so far! Thank you for taking the time to leave a review. We are so pleased that you have found the free version of Setmore a comprehensive solution to your scheduling requirements. The fact that Setmore has allowed your clients the flexibility to book in 24/7 and that this has enabled you to coordinate your practice more efficiently is fantastic to hear. With regards to your feedback on the complicated set up, this is really important to us and I will definitely share with our product team to look into further. Happy scheduling! Jillian Community Manager, Setmore ### 12. Super user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Alisa S. | Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Setmore?** Tech stresses me out and this was so easy to set up! Thank you **What do you dislike about Setmore?** There are a few things that I would adjust on there for sure as far as services offered and being user-friendly. example, being able to click a package within a package option a or B. **What problems is Setmore solving and how is that benefiting you?** Clients are able to book and I am receiving notification. I'm very happy **Official Response from Julia Douglas:** > Hi Alisa, Thank you for taking the time to review Setmore! Thrilled to hear that you found Setmore easy to set up and super user-friendly. It's great that you're very happy with the service. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the team for consideration, Julia, Community Team ### 13. Fantastic!! **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany R. | Owner/Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Setmore?** Setmore is so easy to use for me and the end user. I can do everything I need for scheduling and taking deposits with this one program. The booking page is clean and easy to use. **What do you dislike about Setmore?** I wish as a professional, it had invoicing, financial details and marketing. **What problems is Setmore solving and how is that benefiting you?** Setmore helps me stay organized, sends reminder emails to my clients and myself. It most definitely helps me stay productive without any worries. **Official Response from Julia Douglas:** > Hi Tiffany, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is so easy to use, you appreciate the ability to schedule and take deposits, and you think the Booking Page is clean. It's wonderful that it helps you stay productive and organized. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Happy Scheduling! Julia, Community Team ### 14. Best online diary and reminder system **Rating:** 5.0/5.0 stars **Reviewed by:** Jaci S. | Doctor and owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Setmore?** My patients receive a reminder via text and email the day before their appointment reducing no shows and forgotten appointments **What do you dislike about Setmore?** I am yet to find a downside to the app. Everything just works. **What problems is Setmore solving and how is that benefiting you?** The iPhone app works exceptionally well and it is constantly being updated. **Official Response from Julia Douglas:** > Hi Jaci S, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is the best online diary and reminder system. It's great that you appreciate the email and SMS reminders and it's helped reduce your no-shows. We appreciate your support. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Julia, Community Team ### 15. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly U. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Setmore?** Customer service always answers. Easy booking for the customer, and easy to manage for the company. Very customizable. **What do you dislike about Setmore?** I would like to see them incorporate 2 way texting **What problems is Setmore solving and how is that benefiting you?** Cost effective customer booking service with lots of features to increase show up rates **Official Response from Julia Douglas:** > Hi Kelly, Thank you for taking the time to review Setmore! Thrilled to hear that you think the customer service is excellent, the app is easy to book for your customers and you find it easy to manage. It's great that you think it's a cost-effective booking software. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to our developers. Julia, Community Team ### 16. Vero usefull **Rating:** 5.0/5.0 stars **Reviewed by:** Shambala B. | Asistente Profesional subdireccion, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Setmore?** Helios a lot!!! Useful to organize apointments **What do you dislike about Setmore?** Nothing, everything is good!!! They answer quickly **What problems is Setmore solving and how is that benefiting you?** Organizing appointments cery Well **Official Response from Julia Douglas:** > Hi Shambala, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is very useful to organize appointments and that you have no complaints so far. We appreciate the support. If you require any further assistance, do not hesitate to reach out to help@setmore.com or via the live chat in your app. Julia, Community Team ### 17. Excellent scheduling option for small business **Rating:** 5.0/5.0 stars **Reviewed by:** Dry Family W. | Director of Institutional Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Setmore?** Setmore has a very easy user interface and an easier customer interface so they scan schedule themselves. **What do you dislike about Setmore?** None so far. Everytime there seems to be a glitch in the code, the support team fixes it very fast and efficiently. **What problems is Setmore solving and how is that benefiting you?** Setmore has fixed the problem with scheduling online. Also, the review feature is great. It would be better if it interfaced with google or some other platform. **Official Response from Julia Douglas:** > Hi Dry Family W, Thank you for taking the review to Setmore! Thrilled to hear that you think Setmore has helped fix any scheduling issues you have faced, you think Setmore is a very easy user interface for both you and your customers. It's wonderful that you appreciate the review feature. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Happy Scheduling! Julia, Community Team ### 18. Setmore **Rating:** 5.0/5.0 stars **Reviewed by:** Tamara G. | CEO/President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Setmore?** Setmore offers the ability to set up appointments and graphics to fit your style. It shows the data from the scheduling of your events and allows you to calculate the funds that you have acquired. The questions that you have are answered in timely fashion. **What do you dislike about Setmore?** Some features to design could be updated to fit the current trends. **Recommendations to others considering Setmore:** Setmore is a great platform for so many reasons and allows you to fit your current needs. **What problems is Setmore solving and how is that benefiting you?** We began our service pages with Setmore before we started a website. It served as a website to promote our service and display our customer's feedback. I realize that I still need it even with the start of a new website. Its success has been invaluable. **Official Response from Julia Douglas:** > Hi Tamara G, Thank you for taking the time to review Setmore! Thrilled to hear that you like the ability to set up appointments and graphics to fit your branding. It's great that you think it's an invaluable tool for your business. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the team for consideration. Julia, Community Team ### 19. Best app ever! Using since 2015 **Rating:** 5.0/5.0 stars **Reviewed by:** Paola A. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Setmore?** The app is very comfortable to use. Never think about alternatives **What do you dislike about Setmore?** Only was some issue with the timing and I didn't understand how to use blocking **Recommendations to others considering Setmore:** The real business can't be done when you don't know how to control it, and Setmore does an excellent job of it. As soon as I started doing my business, I started looking for an opportunity to easily cope with the flow of clients and not forget anyone, so I started using Setmore. Today I can't imagine my success without this program, thanks to the Setmore team for doing their amazing job. Highly recommend ! **What problems is Setmore solving and how is that benefiting you?** This app the best to control your busines and bookings, the best way to collect your clients info for the future projects. Highly recommend ! **Official Response from Julia Douglas:** > Hi Paola, Thank you for taking the time to leave us such a lovely review! Thrilled to hear that you find the app comfortable to use, and you believe it to be the best app for controlling your business and your bookings. It's great that we could help your success, we are delighted to be of assistance. If you require any assistance at any time, do not hesitate to reach out to help@setmore.com and our 24/7 support team is happy to help! Julia, Community Team ### 20. Great appointment setting software! **Rating:** 5.0/5.0 stars **Reviewed by:** Tosha R. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2022 **What do you like best about Setmore?** Setmore is user-friendly and also has beneficial tools. I also appreciate the tool of automatic email sent to customers to leave reviews. **What do you dislike about Setmore?** When an appointment is canceled via mobile app, the appointment doesn't disappear and looks like it's still active. **What problems is Setmore solving and how is that benefiting you?** Setmore easily allows me to set up various services for my business, while automatically sending out reminders to clients. **Official Response from Julia Douglas:** > Hi Tosha, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is user-friendly, you appreciate the automation of Setmore reviews and it's allowed you to set up bookable services easily. We appreciate all feedback as it helps us improve the service we offer. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Happy Scheduling! Julia, Community Team ### 21. Terrible service, terrible communication **Rating:** 0.0/5.0 stars **Reviewed by:** Wendy S. | Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2022 **What do you like best about Setmore?** Didn't find anything. I had nothing but trouble and was surprised by continually getting requests for reviews, but OK, I'll write one. **What do you dislike about Setmore?** I signed on with them and things went well for a month or so. Then I added a user, not understanding it was going to bump me into a higher pricing tier. There was no warning message, and I was charged for this upgrade. I asked to be moved back to my previous plan, but was bumped back to a free version. This canceled all my appointments! I had to figure that all out and reschedule them. But none of my calendar syncs or other features were working, either, so then appointments were double booking. I called again and was told I had to basically set up the account all over again. There was apparently no way they could add those features back for me. They also wouldn't reverse any of the fees that I incurred due to this. Then I got a bill for $180!! I asked what it was for, and they said they didn't know! I said I wanted to cancel and the rep didn't even ask why or try to retain the account. It's been days, and my account looks like it's still in place, but with a message saying my payment is overdue! And no one has yet contacted me. **Recommendations to others considering Setmore:** Don't waste your time. For just a little more, I got an entire CRM with scheduling and POS, too. **What problems is Setmore solving and how is that benefiting you?** None. **Official Response from Julia Douglas:** > Hello Wendy, Firstly, I'd like to thank you for providing us with your feedback. I'm extremely sorry for the issue you're facing with your payment plan and downgrading your account. I've alerted this review to one of my colleagues in the Product Expert team who is going to contact you via telephone today to discuss your account, clarify your needs, and provide an effective solution. I believe he has tried to contact you but reached your voice mail. He will continue to reach out to ensure you get the assistance you need. Julia, Community Team ### 22. Scheduling made smart for the busy professional **Rating:** 5.0/5.0 stars **Reviewed by:** Paul S. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Setmore?** I like the look and feel of Setmore's site. The choice or addition of services you can share with your clients. **What do you dislike about Setmore?** No complaints from me, this product works flawlessly. I found it very easy to setup and run with. **Recommendations to others considering Setmore:** As a real estate professional, I highly recommend Setmore for your appointment scheduling to keep all parties engaged and on the same page. **What problems is Setmore solving and how is that benefiting you?** Setmore helps me organize my appointments and remind my clients of our upcoming appointments in a very clean and professional manner. With Setmore, you project who you are to your client base and show them how you operate above the norm of most businesses. **Official Response from Julia Douglas:** > Hi Paul S, Thank you for taking the time to review Setmore! Thrilled to hear that you like Setmore's look and feel and the ability to share your services. It's great that for your real estate business you highly recommend us to stay in touch with all parties, and you think Setmore works flawlessly. If you require any assistance, do not hesitate to reach out to our 24/7 team via the live chat in the app or at help@setmore.com. Happy Scheduling! Julia, Community Team ### 23. Setmore experience **Rating:** 5.0/5.0 stars **Reviewed by:** Dan G. | Recruitment Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Setmore?** calendar synchronizing, support service, **What do you dislike about Setmore?** would be helpful a integration with Microsoft Teams **What problems is Setmore solving and how is that benefiting you?** appointments setting up on different time zones **Official Response from Julia Douglas:** > Hi Dan, Thank you for taking the time to review Setmore! Thrilled to hear that you appreciate being able to synchronize your calendar and that you appreciate the support we offer. We love receiving feedback as it helps us improve the service we offer. We'll make sure to pass on your integration request to the developers. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Julia, Community Team ### 24. Interesting as a free online booking **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Setmore?** My clients can book online on my website without any phone call and possible to enter a lot of information for clients on this online booking **What do you dislike about Setmore?** - Not easy to manage with 2 colleagues who have different schedules and at one place of work only - Some notifications for clients have a wrong french translation - Some clients informed me they couldn't book an appointment as Setmore was blocked after the second step when they want to choose a service **What problems is Setmore solving and how is that benefiting you?** very nice people who try to help online but I never received any following about my request to correct translation in french **Official Response from Julia Douglas:** > Hi there, Thank you for taking the time to review Setmore! Thrilled to hear that you like the ability for your customers to book appointments without phoning. We appreciate all feedback as it improves the services we offer. I'll make sure to pass your comments onto the developers. Julia, Community Tean ### 25. Good Overall and Solid Performance - however lacks features **Rating:** 3.5/5.0 stars **Reviewed by:** Kenneth V. | Medical Doctor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about Setmore?** Clean Interface Works well - good uptime and very few bugs **What do you dislike about Setmore?** Lacks features Only basic features are available Lacks a lot of customisation **What problems is Setmore solving and how is that benefiting you?** Give an easy to use (for the client) appointment system **Official Response from Julia Douglas:** > Hi Kenneth, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore has a clean interface, you believe it works well with little bugs. We appreciate all feedback as it helps us improve the experience we offer. We'd love to have insight into how we can improve the app, could you send over what you think the product needs to morefeatures@setmore.com? Julia, Community Team ### 26. Suits the needs of our company **Rating:** 4.5/5.0 stars **Reviewed by:** Angela L. | Broker Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Setmore?** The convenience of setting up different meeting types to suit the need of the meeting. Many other scheduling software applications make you keep the same time length per meeting. **What do you dislike about Setmore?** I cannot schedule a meeting with someone and include my business partner. I have to do that outside of Setmore. I would like the opportunity to add a coworker to the appointment **Recommendations to others considering Setmore:** Easy to use and easy on your pocket **What problems is Setmore solving and how is that benefiting you?** My business partner and I can use the shared link, or schedule with our individual links. If I'm seeing a personal client, there is no need for him to be an option. This saves the confusion on who belongs to whom... **Official Response from Julia Douglas:** > Hi Angela, Thank you for taking the time to review Setmore! Thrilled to hear that you can change your meeting types to suit your business. It's great that you like the ability to share your links with your customers for easy accessibility. We appreciate all feedback as it helps us improve the service we offer. You can create 'Classes' where you can invite your business partner to the same meeting. You can see how you can set them up here: https://support.setmore.com/en/articles/490889-class-booking Julia, Community Team ### 27. Very satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Kerron H. | Chief Grooming Consultant, Educator & Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Setmore?** I love that I no longer have to stop working to book appointments **What do you dislike about Setmore?** That I cannot use the payment services available with setmore **What problems is Setmore solving and how is that benefiting you?** Tracking my income, customer management, and booking my life around my work. **Official Response from Julia Douglas:** > Hi Kerron, Thank you for taking the review to Setmore! Thrilled to hear that you are very satisfied with Setmore, the app has helped you save time and you have a better work-life balance. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Julia, Community Team ### 28. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** shook h. | Barber, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2022 **What do you like best about Setmore?** Easy for small business owner like me. Easy to set appointment and daily routine/schedule **What do you dislike about Setmore?** Nothing,everything is good. Usually I set the appointment and client by myself and very useful **What problems is Setmore solving and how is that benefiting you?** Daily routine and schedule for my clients. I set my timetable, my events and others programs inside Setmore ### 29. Excelent schedulling tool **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolas R. | Ingeniero de procesos, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2022 **What do you like best about Setmore?** Fast, simple, and useful. I can reach how to use the web and app to my grandmother **What do you dislike about Setmore?** It didn't have POS in Chile. The reports and dashboard could have more information and filter options. **Recommendations to others considering Setmore:** With demoré your business is the problema, not the calendar **What problems is Setmore solving and how is that benefiting you?** How to contact with my clients and coordínate schedules **Official Response from Julia Douglas:** > Hi Nicolas R. Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore fast, simple and useful - and your grandmother can use it! We appreciate all feedback as it helps us improve our service. We'll make sure to pass your comments on to the team. Julia, Community Team ### 30. Simple, easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Salah Eddine G. | Freelance, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Setmore?** Simple, easy to use and most important, it does the job. **What do you dislike about Setmore?** Nothing, all is fine; I like it. Nothing, all is fine; I like it. **What problems is Setmore solving and how is that benefiting you?** Setmore helps me develop my no-code booking appointments websites. **Official Response from Julia Douglas:** > Hi Salah, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is simple, easy to use and has a purpose for your business. It's great that you have no dislikes - we really appreciate your support. If you require any further assistance, do not hesitate to reach out to help@setmore.com or via the live chat in the app. Happy Scheduling! Julia, Community Team ### 31. Amazing customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Mechelle R. | Personal and executive coach, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Setmore?** Really easy to install to my social media and website & when I've had issues, they have been great at communicating when trying to sort out **What do you dislike about Setmore?** Nothing, have had a really good experience **What problems is Setmore solving and how is that benefiting you?** They solve problems when it unlinks from IG as they (IG) keep making changes **Official Response from Julia Douglas:** > Hi Mechelle, Thank you for taking the time to leave a review! Thrilled to hear that you think Setmore offers amazing customer service, easy to integrate with your social media and your website. It's wonderful that you are having a positive experience so far. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Happy Scheduling! Julia, Community Team ### 32. Problems with bookings not showing up in correct timezone and confusing clients **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Setmore?** The reminder emails were great. Appointments were easily synced with google calendar. The option to have different appointments was easy to edit. **What do you dislike about Setmore?** I had trouble seeing time in different timezones as did my clients who sometimes booked in the wrong timezone. Which makes it impossible for me to use **What problems is Setmore solving and how is that benefiting you?** I can use the calendar link for some of my appointments and integrate it with other calendars. **Official Response from Julia Douglas:** > Hi there, Thank you for taking the time to review Setmore. Thrilled to hear that you appreciate the reminder emails, the Google Calendar sync, and the flexibility of different appointment options. We appreciate all feedback as it helps us improve the service we offer. If at any time, you're having issues with your account, do not hesitate to reach out to our 24/7 team who will be able to provide you with a solution. Julia, Community Team ### 33. BEST AND EASIEST APPOINTMENT APP **Rating:** 4.5/5.0 stars **Reviewed by:** HEMANTH K. | MANAGER - EVALUATIONS AND CLAIMS, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2022 **What do you like best about Setmore?** THIS IS THE BEST AND EASIEST APPOINTMENT APP WE HAVE COME ACROSS. IT HELPS TO KEEP TRACK OF YOUR CUSTOMERS AND EMPLOYEES AVAILABILITY AT YOUR FINGER TIPS. 2 WAY COMMUNICATION WITH YOUR APPOINTED STAFF AND CUSTOMER AT A CLICK OF A BUTTON. OVERALL VIEW OF YOUR BUSINESS FOR REQUIRED PERIOD . **What do you dislike about Setmore?** HOWEVER CUSTOMER APPOINTMENT BOOKING ID IS LITTLE CONFUSING. IT WOULD HAVE BEEN EASIER TO TRACK YOUR CUSTOMERS IN A SEQUENTIAL ORDER AS PER INDIVIDUAL BUSINESS REQUIREMENTS **What problems is Setmore solving and how is that benefiting you?** 2 WAY COMMUNICATION WITH CUSTOMER AND STAFF FOR APPOINTMENT CONFIRMATION. THIS HELPS IN OUR SALES PENETRATION AND EMPLOYEE PRODUCTIVITY AND HAS HELPED IN TEAM PERFORMANCE **Official Response from Julia Douglas:** > Hi Hemanth K, Thank you for taking the time to review Setmore! Delighted to hear that you think Setmore is the best and easiest appointment app. It's great that it helps you keep track of your customers and employees, you appreciate the appointment reminders, and that the app has helped with your business's productivity. We appreciate all feedback as it helps us improve the service we offer. We've passed on your comments to the developers for consideration. Julia, Community Team ### 34. A smart way to help your clients **Rating:** 4.5/5.0 stars **Reviewed by:** Katerina L. | Assistant Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Setmore?** I like how it is easy to use. the steps are easy to follow. I like how my client can pay online at the time of the booking which helps. I like the service links. **What do you dislike about Setmore?** more space for customer information is needed. When a customer books a session and they are seeing me in person at my location they are not able to remove the zoom link. **What problems is Setmore solving and how is that benefiting you?** Currently, I don't have any problems. I always found that when I had questions the service provided was excellent. I have been using this platform for 3 years+ **Official Response from Julia Douglas:** > Hi Katerina L, Thank you for taking the time to review Setmore! Thrilled to hear you think the app is easy to use and follow, the ability to get paid for your services online and you like the customer service we offer. It's great that you have been with us for over three years. We appreciate all feedback as it helps us improve the services we offer. We'll make sure to pass on your comments. Julia, Community Team ### 35. User friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Setmore?** Very easy to manage and handle appointments through all platforms. Highly reccommend **What do you dislike about Setmore?** Nothing in particular to dislike. Plain and simple **What problems is Setmore solving and how is that benefiting you?** Managing and handling appointments and customer conveninece **Official Response from Julia Douglas:** > Hi there, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is user-friendly, easy to manage and that you highly recommend us to others. We appreciate the support. If you require any assistance, do not hesitate to reach out to help@setmore.com or via the live chat in the app. Julia, Community Team ### 36. Setmore makes life easier to run any business. **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2022 **What do you like best about Setmore?** Easy set up and the fact that I can go back a few years to pull customer's records. **What do you dislike about Setmore?** Nothing really. You may get some kind of glitch from time to time. Nothing major, and it fixes itself. **What problems is Setmore solving and how is that benefiting you?** Book keeping. Makes the running of my business smoother **Official Response from Julia Douglas:** > Hi Mohamed, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore was easy to set up and that you can manage your customer data. It's wonderful that it makes your work life easier. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Julia, Community Team ### 37. Easy Online Booking Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Martin W. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Setmore?** Easy to set up and the phone app makes it easy for customers to book an appointment **What do you dislike about Setmore?** Nothing to dislike! all good but would like to use in real estate but needs more functionality **Recommendations to others considering Setmore:** I would use it in real estate for booking viewings but it does not do everything I need, I need online booking for a person viewing, I need confirmation to the vendor, agent and viewer **What problems is Setmore solving and how is that benefiting you?** Booking appointments with clients, make it easy for the client to book online 24/7 **Official Response from Julia Douglas:** > Hi Martin W, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to set up, you like the ability for clients to book online 24/7 and you like the phone app. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the team. Julia, Community Team ### 38. Changed the Game **Rating:** 5.0/5.0 stars **Reviewed by:** Darius J. | Acting Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Setmore?** With Setmore, I no longer have to rely on outdated scheduling methods like back and forth phone calls or endless emails. I can set my availability, link up to my Google calendar, and accept payments in an easy-to-use and user-friendly app. **What do you dislike about Setmore?** I would like recurring slots to be easier to book. **Recommendations to others considering Setmore:** Do it! It will change the way you run your business for the better. **What problems is Setmore solving and how is that benefiting you?** I spend less time scheduling appointments and more time doing what I love; teaching the next generation of professional actors. **Official Response from Jillian Ross:** > Hi Darius, Thank you for taking the time to leave such a great review. We love that Setmore has allowed you to cut out the back and forth and given you more time to teach! I take on board the recurring booking feedback and will definitely share with the team to look into ways to solve this issue. Happy scheduling! Jillian Community Manager, Setmore ### 39. How much I like Setmore **Rating:** 5.0/5.0 stars **Reviewed by:** Charity M. | Representative: Southern African Region, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Setmore?** Convenient and userfriendly I like the 24/7 customer care more though **What do you dislike about Setmore?** I don't like the fact that I am stuck with the free plan because some features are not accessible in Namibia I would like to take payments online Teleport is always a problem, oftentimes, we have to log out and use Zoom or Zoho, can we get a different integration? **Recommendations to others considering Setmore:** You can use this. I highly recommend it for small businesses **What problems is Setmore solving and how is that benefiting you?** Easy bookings and management. I am being very efficient **Official Response from Julia Douglas:** > Hi Charity M, Thank you for taking the time to review Setmore! Thrilled to hear that you find Setmore convenient, and user-friendly and you like the 24/7 customer service we offer. We appreciate all feedback as it helps us improve the service we offer for our customers. I will pass on your comments to the team for consideration. We do offer a Zoom integration currently, you can select that for your video meetings instead of Teleport. Julia, Community Team ### 40. Highly recommend Setmore **Rating:** 4.5/5.0 stars **Reviewed by:** Jake W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Setmore?** The scheduling and booking calendar. And how it integrates to many other softwares easily. Controlling my availability on one calendar that syncs is wonderful. **What do you dislike about Setmore?** The booking calendar isn't customizable As much as I'd like for my different services having to go to one calendar for all and then pick which option is annoying. **What problems is Setmore solving and how is that benefiting you?** Availability and booking that I can control in a single calendar. Because I work remotely it controls time zones and I can easily block off time and don't have to worry about double bookings **Official Response from Julia Douglas:** > Hi Jake W, Thank you for taking the time to review Setmore! Thrilled to hear that you like the scheduling and booking calendar, the ability to integrate with other software, and the ability to manage your availability. It's great it helps your work remotely and you can block off time for yourself. We appreciate all feedback as it helps us improve our service. We'll make sure to pass your comments on to the team. Julia, Community Team ### 41. Tidy and easy to use once set up **Rating:** 4.0/5.0 stars **Reviewed by:** Nikki R. | Business owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Setmore?** It's easy to access, edit and update from any device. Great to have the direct link with clients, and gather new client info quickly. **What do you dislike about Setmore?** Some clients have found out a little difficult to reschedule their appointments **Recommendations to others considering Setmore:** manages bookings client info and coms that makes admin easy. syncs with all online points of contact **What problems is Setmore solving and how is that benefiting you?** Teaching clients how's to use the service Syncing contact info is fantastic Having a streamlined booking system reduces hesitancy to book from website and social media **Official Response from Julia Douglas:** > Hi Nikki, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to access, edit and update from any device. It's great that you like the ability to gather new client information easily, you can manage your clients' communications and you appreciate the ability to sync client information easily. We appreciate all feedback as it helps us improve the service we offer. In regards to rescheduling appointments, you have the ability to allow your customers to reschedule their appointments with their email notifications. Here's an article that will help: https://support.setmore.com/en/articles/490875-book-reschedule-or-cancel-an-appointment#:~:text=In%20the%20Setmore%20web%20app,you%20to%20confirm%20the%20rescheduling. Julia, Community team ### 42. Awesome app love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Kish P. | business owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Setmore?** I like that the app is able to notify my clients of when we are scheduled to come out. I also like that I am able to see my staff calendars and I get notifications when they make changes to their schedule **What do you dislike about Setmore?** I don't like that I am not able to upload pictures to out booking page I think that this would be a great feature to have on the app since it allows clients to see our work before booking an appointment **What problems is Setmore solving and how is that benefiting you?** Communication, organization, office management, keeping track of leads **Official Response from Julia Douglas:** > Hi Kish P, Thank you for taking the time to leave us a review! Thrilled to hear that you think Setmore is an awesome app and you love it. It's great that you like the ability to remind your clients of their appointments, the ability to view your staff calendars, and receive notifications when they make changes. We appreciate all feedback as it helps us improve the service we offer. You can stream your Instagram imagery onto your Setmore Booking Page. You can find this here: https://www.setmore.com/integrations/instagram If you have any questions, do not hesitate to reach out to help@setmore.com or via the 24/7 live chat in your app. Happy Scheduling! Julia, Community Team ### 43. Too many glitches **Rating:** 1.0/5.0 stars **Reviewed by:** Alexandr P. | Certified Life Coach , Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Setmore?** I like the format of the scheduling system. **What do you dislike about Setmore?** I do not like getting booted off the system on my computer whenever I try to set an appointment with a patient. I am thinking about leaving setmore. **What problems is Setmore solving and how is that benefiting you?** Not many. **Official Response from Julia Douglas:** > Hi there Alexandr, Thank you for taking the time to review Setmore! We're sorry to hear you think Setmore has too many glitches. That's not what we want for your customer experience. We'd love for you to email us at moremagic@setmore.com and we'll be able to look at your account to make sure it runs more smoothly for your business. Julia, Community Team ### 44. Excellent software overall - really enjoy using it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2021 **What do you like best about Setmore?** We love the ability to see all the staff's appts either by the day or by the week. it runssmoothly and responds quickly, and the customer and staff notification options are excellent. We especially like the ability for the customer to cancel, reschedule or book new appts directly from the confirmation email that the customer recevies. **What do you dislike about Setmore?** That Teleport does not support virtual backgrounds. We are using zoom instead because of this. We also don't like that when we change or add to an appt in any way, the only notification option available to send to the customer is one that says their appt has been rescheduled, even though it has not. This causes a lot of confusion for the customer. **What problems is Setmore solving and how is that benefiting you?** We are enjoying having a centralized location for all the appts we have - that has been a tremendous boon for us **Official Response from Julia Douglas:** > Hi there, Firstly, thank you very much for leaving us a review. We're delighted to hear that you are enjoying the customer and staff notification options; the ability for customers to reschedule/cancel their appointments and the ability to view your teams' schedules in one centralized location. We appreciate your feedback regarding Teleport.Video as it helps us improve our customer's experience. We can pass your feedback on to our developers for consideration. Thank you for choosing Setmore and happy scheduling! Julia, Community Team ### 45. I like it but it still feels a little clunky, b/c not every works smoothly…. Yet **Rating:** 4.0/5.0 stars **Reviewed by:** Nick S. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about Setmore?** I love how easy it is to have clients book rather than doing it myself. I have gained a ton of time back and because of the text reminders I have might have 1 no show every 4-6 months. **What do you dislike about Setmore?** I wish when adding staff that I could still send people to the original webpage and then you could chose your staff. I hate that I had to change my link and not use the one I have for years. I know you can book on the regular one but it fills both schedules and clients can't pick who they want to work with. **What problems is Setmore solving and how is that benefiting you?** It's giving me back life's most valueable commodity.....TIME! I never have to book someone, I just give clients my website and they book there! **Official Response from Julia Douglas:** > Hi Nick S, Thank you for taking the time to leave us a review! Thrilled to hear that you've gained some time back with text reminders and your clients find it easy to book your services. Your feedback is much appreciated as it helps us improve our services. We've passed your comments onto our developers to look at. Team Setmore is here 24/7 if you require any assistance. Julia, Community Team ### 46. Very pleased. **Rating:** 5.0/5.0 stars **Reviewed by:** Marcia M. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Setmore?** Easy to use and user friendly. Not sure what else. **What do you dislike about Setmore?** I honestly can't say there is anything I do. **What problems is Setmore solving and how is that benefiting you?** Helps with scheduling tours. **Official Response from Julia Douglas:** > Hi Marcia, Thank you for taking the time to review Setmore! We're thrilled to hear that you're very pleased with Setmore, you think it's easy to use and user-friendly. It's simply wonderful that there's nothing you dislike - we appreciate your support. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Julia, Community Team ### 47. Great app with many available functions even with the free version **Rating:** 4.0/5.0 stars **Reviewed by:** Eleanor C. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Setmore?** Ability to search for customers easily. Mobility. **What do you dislike about Setmore?** Not able to make recurring bookings on free version **What problems is Setmore solving and how is that benefiting you?** Class bookings ### 48. SetMore Honest Review **Rating:** 3.0/5.0 stars **Reviewed by:** Magno A. | A, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Setmore?** I love that it's free to use software. I also love that I have an easy to use access link that brings me directly to a dedicated page for entering new items on my schedule. **What do you dislike about Setmore?** I think the software does what it does very well. I do not have any dislikes about it. Cosmetically, I think it could use better color profiles that will help users find their way around while providing better user experience from the updated feel of the sofware. **What problems is Setmore solving and how is that benefiting you?** Setmore is neat and uncluttered and beats keeping a paper schedule. Hands down the best free to use scheduling software. I would like to thank the whole team. I also would not mind ads to keep it free. **Official Response from Julia Douglas:** > Hi Magno A, Thank you for taking the time to review Setmore! Thrilled to hear that you love the fact that Setmore offers a Free plan and you think it's the 'best free to use scheduling software - we really appreciate it. It's great that you've ditched the paper schedule and it's helping you keep uncluttered. We'll pass on your improvement suggestions for consideration. Happy Scheduling! Julia, Community Team ### 49. Setmore User Review **Rating:** 3.5/5.0 stars **Reviewed by:** robert b. | Director, Writing Center, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Setmore?** Easy for students to make appointments. Like the video chat intergration. **What do you dislike about Setmore?** Not easy to move appointments. Wish we could easily resend appointment reminders or set up more than one reminder. Wish we could tell if the client has seen the reminder. Make it easier to add video conferencing...ie when a student can't make it in person, just hit the button for video. **What problems is Setmore solving and how is that benefiting you?** Keeps the day organized and it is easy to see what appointments are coming. **Official Response from Julia Douglas:** > Hi there, Thank you for taking the time to leave us a review! Thrilled to hear that Setmore has the ability to keep your day feel organized and you find it easy for your students to make appointments. We appreciate your feedback as it helps us improve our customers' experience. We'll pass your suggestions onto our developers for consideration, Julia, Community Team ### 50. Next to perfection **Rating:** 5.0/5.0 stars **Reviewed by:** Amien W. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2022 **What do you like best about Setmore?** The flexibility of the overall system and features such as multiple services, multiple staff and receipt of payments. **What do you dislike about Setmore?** The mobile app needs some attention, it's not as stable as one would expect. You need to log in every few days. **Recommendations to others considering Setmore:** This app/service does two-calendar sync without frustration. **What problems is Setmore solving and how is that benefiting you?** It allows prospective client to schedule appointments after hours. It also seamlessly integrates with Hubspot so clients and contacts are synchronised in the background. **Official Response from Julia Douglas:** > Hi Amien W, Thank you for taking the time to review Setmore! Thrilled to hear that you like the flexibility that Setmore offers you and your business. It's great that you've taken advantage of some of the integrations we offer such as Hubspot. We appreciate all feedback as it helps us improve the service we offer. I've passed your comments on regarding the mobile app to the team to look into. Julia, Community Team ## Setmore Discussions - [What is Setmore app?](https://www.g2.com/discussions/what-is-setmore-app) - 3 comments, 1 upvote - [Most often the redirect link to my Setmore booking page does not load to "Security Issues".](https://www.g2.com/discussions/most-often-the-redirect-link-to-my-setmore-booking-page-does-not-load-to-security-issues) - 1 comment, 1 upvote - [When we will can insert also pictures in the appointments?](https://www.g2.com/discussions/when-we-will-can-insert-also-pictures-in-the-appointments) - 1 comment, 1 upvote - [Can I add two sites to my account?](https://www.g2.com/discussions/can-i-add-two-sites-to-my-account) - 1 comment, 1 upvote - [When will you make a discount code function available?](https://www.g2.com/discussions/when-will-you-make-a-discount-code-function-available) - 1 comment, 1 upvote - [View Setmore pricing details and edition comparison](https://www.g2.com/products/setmore/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-09+22%3A14%3A34+-0500&secure%5Bsession_id%5D=aed155c5-a13f-43a3-8790-b32b61e04a3e&secure%5Btoken%5D=d461b271e7b46ce199c5c19ee28fee5621e2848f8ef9610d994be4de5598a168&format=llm_user) ## Setmore Features **Platform Basics** - Interoperability - Performance **Notifications** - Confirmations & Reminders - Scheduling Notifications **Generative AI** - AI Text Generation - AI Text Summarization **Platform Content** - Automation - Reminders - Rescheduling **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Personalization** - Branding - Links **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction ## Top Setmore Alternatives - [Calendly](https://www.g2.com/products/calendly/reviews) - 4.7/5.0 (2,556 reviews) - [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) - 4.7/5.0 (1,895 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.6/5.0 (401 reviews)