Descartes Sellercloud Reviews & Product Details

The onboarding and initial support were strong, and the software does cover a wide range of e-commerce functionalities under one roof. If you have a technically skilled team that can manage and troubleshoot independently, Sellercloud can be a good system to scale operations. Review collected by and hosted on G2.com.

Multi-Warehouse Limitations: One of our biggest issues is with sales order fulfillment. The system struggles to automate fulfillment from a single designated warehouse. If you operate multiple warehouses, this can cause ongoing complications and require manual workarounds.

Amazon Vendor UK Integration: Despite being advertised as supported, it simply does not work. This has been frustrating as it's a key part of our operations.

Amazon Listings Module: As of June 2025, the Amazon listings functionality still doesn't work properly. While progress is being made, it’s still not usable end-to-end.

Customization Costs: When we requested what we consider to be basic customizations, we were quoted an unreasonably high fee. We raised the point that many core features were still not functioning as promised, but our request for a waiver or cost adjustment was denied outright. Review collected by and hosted on G2.com.

Seller cloud is one of the best task/inventory managers I have ever had. Seller cloud helps us manage our inventory to ensure that our stocks are updated. It also helps us drive sales and account performance. Review collected by and hosted on G2.com.

None so far. Seller cloud is a perfect app for our needs. Review collected by and hosted on G2.com.

Able to manage all my platforms in one place. Can set things up once and just post from SellerCloud instead of having to navigate seven separate sites. More time efficient. Review collected by and hosted on G2.com.

A bit of a learning curve to learning how to use properly.

SellerCloud has both Alpha and Delta versions and sometimes we have difficulty navigating between the two. There are plenty of tutorials and SellerCloud's premium service for a couple months has been helpful in this though. Review collected by and hosted on G2.com.

The layout is bright and clean - It flows nicely Review collected by and hosted on G2.com.

not enough interconnectivity to other apps Review collected by and hosted on G2.com.

Sellercloud is super robust and customizable! Review collected by and hosted on G2.com.

There is so much it can do that you need to know the system well. Review collected by and hosted on G2.com.

It's ability to allow us to expand our operations seamlessly Review collected by and hosted on G2.com.

Nothing bad to say about this platform really Review collected by and hosted on G2.com.

It has a fairly simple and easy-to-use interface that allows me to do everything in a fairly quick and uncomplicated way, it also has metrics and statistics that are of great help to me when I want to make decisions that can impact the flow of income from My business, the fact that it has an inventory system is quite useful for me so as not to neglect the stock of my products, their customer service team is quite fast when answering any questions or problems that may arise during use of this application. Review collected by and hosted on G2.com.

Very little information is obtained online, so if there is a problem, no matter how minimal, you have to resort to customer service. Review collected by and hosted on G2.com.

multi-channel and multi-level (supplier, wholesaler, retailer) Review collected by and hosted on G2.com.

Haven't found any significant flaws as of yet, just minor issues that are resolved quickly Review collected by and hosted on G2.com.

the platform, the idea, when IT IS SETUP PROPERLY can be amazing and exceptionally helpful for whatever needs your company may need, which is why we signed up. The potential is definitely here to be a great company offering a fantastic service. Review collected by and hosted on G2.com.

It is all hype. We have been using SellerCloud for 2 years now and i have to say that this has not been a good experience. The product is good and promising (when it is setup correctly) and i feel that they have a terrible team or are incredibly short handed for the implementations. The implementation process, support teams and customer service teams are terrible. I now have a case a month old for implementing our new Lowes channel that is STILL not setup after their "technician" confirmed its completion with CommerceHUB. The headaches are continuous with almost every response to the support tickets. It seems like their team really does not understand or care to fully answer or respond to your questions. Review collected by and hosted on G2.com.

Seller cloud is a very versatile tool that allows all kinds of modifications to give an appearance or a different distribution, as needed by each user that accesses this platform, it is compatible with different API'S that is on the market, which allows a link with many of them, in a simple way with only a few clicks, which creates a work environment quite friendly with the user, versatility and compatibility is something that I love in this type of applications, since they allow me to work with greater freedom, this tool also has many features to create all kinds of inventories, bills and similar forms online, which makes it even more versatile, and without installation complications. Review collected by and hosted on G2.com.

The support is not the best for a tool like this, many times it can take a few hours to respond and that really is not something I like very much, because in my work I do not have the time available to respond to my clients, and if I have any problem with SellerCLoud, I need an answer immediately.

For new users it will be quite difficult to understand some of the features of this application, since it is very robust and can have too many functions, which can make your work a bit more difficult, when you start using it, later with some practice , you can use it in a more free way, since you know what you really need to work, and the rest simply do not use it. Review collected by and hosted on G2.com.