Descartes Sellercloud Reviews & Product Details

Descartes Sellercloud™ is a configurable ecommerce operations platform built for sellers managing high operational complexity across multiple sales channels, warehouses, and fulfillment models. It centralizes inventory, product data, listings, orders, purchasing, and shipping into one system, giving teams the control they need to scale without sacrificing accuracy. The platform supports real-time inventory synchronization across channels to help prevent overselling while enabling advanced workflows such as multi-warehouse fulfillment, FBA and MCF, dropshipping, kitting and bundling, and channel-specific listing requirements. Product catalogs are managed centrally, with the flexibility to customize attributes, pricing, and content by channel or marketplace. With more than 350 pre-built integrations, Sellercloud connects to leading marketplaces such as Amazon, Walmart, eBay, Shopify, as well as ecommerce platforms, shipping carriers, ERPs, accounting systems, and third-party logistics providers. aThis helps teams build a connected ecommerce tech stack without relying on fragile custom integrations or manual data reconciliation. Order management and fulfillment workflows are highly configurable, including intelligent order routing, shipping automation, carrier rate shopping, and support for complex business rules. Inventory visibility extends down to the warehouse and bin level, including physical locations, virtual warehouses, FBA inventory, and 3PL-managed stock. Built for growing operational demands, the platform includes robust reporting, automation tools, and role-based access controls that help teams maintain consistency, security, and performance as order volume and channel mix increase. Sellercloud is designed for ecommerce businesses that need flexibility, control, and operational depth beyond entry-level tools.

Seller

Descartes Systems Group

Discussions

Descartes Sellercloud Community

Languages Supported

English

Solution Type

All-in-One

Pricing

Pricing provided by Descartes Sellercloud.

Essentials

Starting at $1,349.00

Per Month

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Descartes Sellercloud Integrations

(47)

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Reymar G.

Admin

Mid-Market (51-1000 emp.)

10/1/2022

"Seller Cloud Save"

5/5

What do you like best about Descartes Sellercloud?

Seller cloud is one of the best task/inventory managers I have ever had. Seller cloud helps us manage our inventory to ensure that our stocks are updated. It also helps us drive sales and account performance. Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

None so far. Seller cloud is a perfect app for our needs. Review collected by and hosted on G2.com.

What problems is Descartes Sellercloud solving and how is that benefiting you?

Inventory Level: It helps us manage our inventory across all marketplaces we sell.

Performance data: It helps us improve our sales by reviewing the sales report generated from this platform. It helps us decide which items to keep and to improve.

Order management: It helps us fulfill the order on time and ensure that the customer receives it. Review collected by and hosted on G2.com.

AJ J.

Digital Sales Supervisor

Small-Business (50 or fewer emp.)

8/31/2022

"Been using since 2017. Still going strong."

5/5

What do you like best about Descartes Sellercloud?

Able to manage all my platforms in one place. Can set things up once and just post from SellerCloud instead of having to navigate seven separate sites. More time efficient. Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

A bit of a learning curve to learning how to use properly. SellerCloud has both Alpha and Delta versions and sometimes we have difficulty navigating between the two. There are plenty of tutorials and SellerCloud's premium service for a couple months has been helpful in this though. Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

12/1/2021

"Sellercloud Review"

4/5

What do you like best about Descartes Sellercloud?

The layout is bright and clean - It flows nicely Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

not enough interconnectivity to other apps Review collected by and hosted on G2.com.

Dave C.

Founder and Chief Operating Officer

Small-Business (50 or fewer emp.)

10/25/2021

"Life Changing Software"

5/5

What do you like best about Descartes Sellercloud?

Sellercloud is super robust and customizable! Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

There is so much it can do that you need to know the system well. Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

12/8/2021

"Omnichannel E-commerce Experience Made Easy"

3.5/5

What do you like best about Descartes Sellercloud?

It's ability to allow us to expand our operations seamlessly Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

Nothing bad to say about this platform really Review collected by and hosted on G2.com.

Michelle M.

Mid-Market (51-1000 emp.)

11/7/2020

"It has metrics and statistics that are of great help to me when I want to make decisions"

4/5

What do you like best about Descartes Sellercloud?

It has a fairly simple and easy-to-use interface that allows me to do everything in a fairly quick and uncomplicated way, it also has metrics and statistics that are of great help to me when I want to make decisions that can impact the flow of income from My business, the fact that it has an inventory system is quite useful for me so as not to neglect the stock of my products, their customer service team is quite fast when answering any questions or problems that may arise during use of this application. Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

Very little information is obtained online, so if there is a problem, no matter how minimal, you have to resort to customer service. Review collected by and hosted on G2.com.

What problems is Descartes Sellercloud solving and how is that benefiting you?

It has been helping me to have greater control over the sales and inventories of products made in my e-commerce in a fairly simple, easy and fast way, since I can see the product rotation and the income flow of a quite dynamic and simple way that allows me to have a fairly clear idea about the effectiveness of my sales strategies used Review collected by and hosted on G2.com.

Jack S.

4/8/2021

"customizable to fit specific company needs and work flows"

5/5

What do you like best about Descartes Sellercloud?

multi-channel and multi-level (supplier, wholesaler, retailer) Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

Haven't found any significant flaws as of yet, just minor issues that are resolved quickly Review collected by and hosted on G2.com.

Angel L.

Ecommerce Manager

Retail

Small-Business (50 or fewer emp.)

7/22/2019

"Fantastic idea and program... when it works and has terrible setup/implementation."

3.5/5

What do you like best about Descartes Sellercloud?

the platform, the idea, when IT IS SETUP PROPERLY can be amazing and exceptionally helpful for whatever needs your company may need, which is why we signed up. The potential is definitely here to be a great company offering a fantastic service. Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

It is all hype. We have been using SellerCloud for 2 years now and i have to say that this has not been a good experience. The product is good and promising (when it is setup correctly) and i feel that they have a terrible team or are incredibly short handed for the implementations. The implementation process, support teams and customer service teams are terrible. I now have a case a month old for implementing our new Lowes channel that is STILL not setup after their "technician" confirmed its completion with CommerceHUB. The headaches are continuous with almost every response to the support tickets. It seems like their team really does not understand or care to fully answer or respond to your questions. Review collected by and hosted on G2.com.

Recommendations to others considering Descartes Sellercloud:

I suppose it depends on how many products you have and how many channels you are planning on connecting to. we have over 15K items and are on all the major marketplaces and large ecommerce sites, totaling about 16 current connections. I would be VERY wary if recommending this to anyone. SellerCloud really does have potential, but so far they are so far from meeting it in regards to implementation of their platform and service to their customers.

UPDATE: 10/3/19: SellerCloud has since reached out to me and have expressed interest in providing better service and overall customer experience. SellerCloud stated that they have recently focused on retraining their support and customer service teams after my review came to their attention and have also made additional efforts to complete my pending support issues. So far it seems like they have indeed made changes. I have updated my score from 2/10 to 6/10. I will edit/update my review accordingly going forward and i hope to reach the perfect 10/10. As i've stated, the potential they have is definitely clear and it seems like they are now reaching for it.

UPDATE: 10/3/19: Quality of Support and Ease of Doing Business With has been updated from 1/7 to 4/7 Review collected by and hosted on G2.com.

What problems is Descartes Sellercloud solving and how is that benefiting you?

Fixing the problems yourself (if possible) is the best bet. It is really frustrating that a lot of it is not fixable yourself and the ones that are, they have terrible or no instructions on how to do so. Asking the question in support mostly leads to more questions on how to fix it since their answers are mostly bare and minimal. Review collected by and hosted on G2.com.

James A. R.

Information Technology

Enterprise (> 1000 emp.)

2/27/2019

"SellerCloud: complete platform for inventory management."

4/5

What do you like best about Descartes Sellercloud?

Seller cloud is a very versatile tool that allows all kinds of modifications to give an appearance or a different distribution, as needed by each user that accesses this platform, it is compatible with different API'S that is on the market, which allows a link with many of them, in a simple way with only a few clicks, which creates a work environment quite friendly with the user, versatility and compatibility is something that I love in this type of applications, since they allow me to work with greater freedom, this tool also has many features to create all kinds of inventories, bills and similar forms online, which makes it even more versatile, and without installation complications. Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

The support is not the best for a tool like this, many times it can take a few hours to respond and that really is not something I like very much, because in my work I do not have the time available to respond to my clients, and if I have any problem with SellerCLoud, I need an answer immediately. For new users it will be quite difficult to understand some of the features of this application, since it is very robust and can have too many functions, which can make your work a bit more difficult, when you start using it, later with some practice , you can use it in a more free way, since you know what you really need to work, and the rest simply do not use it. Review collected by and hosted on G2.com.

Recommendations to others considering Descartes Sellercloud:

It is a tool that can facilitate the digital growth of many companies, no matter how big they are. Review collected by and hosted on G2.com.

What problems is Descartes Sellercloud solving and how is that benefiting you?

Naturally we are in a technological era, where the marketing of products has had a 180 degree turn, thanks to applications like SellerCLoud, which base all their operations in the cloud, we can be closer to the new generation of buyers, in this way we can provide a more complete support for all kinds of people, who want a more personal contact, and guide the new digital marketing routes by a new direction, which allows creating multiple markets with different companies, of different needs. Review collected by and hosted on G2.com.