Top 10 Score AI Alternatives & Competitors

Top 10 Alternatives to Score AI Recently Reviewed By G2 Community

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JustCall
By Saas Labs
4.3/5
(2,346)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Categories in common with Score AI:
AI Agents For Business Operations
Conversation Intelligence
Contact Center Quality Assurance
Speech Analytics

Balto
By Balto
4.8/5
(566)
Product Description
Balto connects contact center agents with AI to enable better conversations that deliver results.
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Categories in common with Score AI:
AI Agents For Business Operations
Conversation Intelligence
Contact Center Quality Assurance
Speech Analytics

Genesys Cloud CX
By Genesys
4.4/5
(1,488)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Categories in common with Score AI:
AI Agents For Business Operations
Contact Center Quality Assurance
Speech Analytics
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Sprinklr Service
By Sprinklr
4.3/5
(710)
Product Description
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
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Categories in common with Score AI:
Conversation Intelligence
Contact Center Quality Assurance
Speech Analytics

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(580)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Categories in common with Score AI:
AI Agents For Business Operations
Contact Center Quality Assurance
Speech Analytics

Convin.ai
By Convin
4.7/5
(549)
Product Description
Convin is an AI-backed Full-Stack Conversations QA platform for contact centers.
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Categories in common with Score AI:
Conversation Intelligence
Contact Center Quality Assurance
Speech Analytics

evaluagent
By EvaluAgent
4.5/5
(420)
Product Description
The multi-channel Quality Monitoring Platform that puts an end to spreadsheets, engages agents and helps deliver a compliant customer experience.
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Categories in common with Score AI:
Conversation Intelligence
Contact Center Quality Assurance
Speech Analytics

HubSpot Sales Hub
By HubSpot
4.4/5
(13,407)
Product Description
Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity.
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Categories in common with Score AI:
AI Agents For Business Operations
Conversation Intelligence

Talkdesk
By Talkdesk
4.4/5
(2,503)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Categories in common with Score AI:
Contact Center Quality Assurance
Speech Analytics

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers