ScalePad Backup Radar Reviews & Product Details

ScalePad Backup Radar is an automated backup monitoring platform that Managed Service Providers can rely on. It eliminates errors and the risk of data loss by highlighting the gaps in any backup environment. Backup Radar enables MSPs to be the data protection expert their clients rely on by giving complete oversight across backups. With innovative intelligent ticketing automation, Backup Radar integrates seamlessly with existing ticketing workflows, cleaning up dreaded ticket noise by automatically grouping, appending, and With over 300 integrations of industry-favorite PSAs, RMMs, and backup applications, Backup Radar is the most complete backup monitoring solution on the market. See first hand how Backup Radar can help your business at www.scalepad.com/backup-radar

Product Website

Seller

ScalePad

Discussions

ScalePad Backup Radar Community

Languages Supported

English

Overview by

Brittany McDougall

Pricing

Pricing provided by ScalePad Backup Radar.

Plan 25

$99.00

25 Unit licenses Per Month

View More Pricing Information

ScalePad Backup Radar Media

ScalePad Backup Radar Demo - ScalePad Achieves SOC 2 Type II and ISO 27001 Compliance

ScalePad is SOC 2 Type II and ISO 27001 Compliant for Lifecycle Manager, Lifecycle Insights, Backup Radar and ControlMap

ScalePad Backup Radar Demo - Better backup monitoring for a quicker data recovery process

Centralized and automated monitoring saves time, reduces human error, and adds protection to your clients' backups. Now you can be sure backups are ready when recovery is needed.

ScalePad Backup Radar Demo - Customize your dashboards to keep every client backup in sight

See more of what you need and no extras. Fine tune your MSP backup dashboards and audit screens for optimal backup monitoring.

ScalePad Backup Radar Demo - Dashboards with all the right data

With over 300 integrations, Backup Radar’s dashboards give you one place to check your client backup health, regardless of what’s in your stack. Once configured, you’ll have a full view of your clients’ environments and backup results at a glance.

ScalePad Backup Radar Demo - Take inventory with the audit screen

Check the Backup Radar audit screen to help you spot anomalies or trends across your backup results. This macro-view shows the status of your backups over time so you can look for weak points before complete failures occur.

How to Use Backup Radar in Under 5 Minutes

How to Use Backup Radar in Under 2 Minutes

Protecting Clients' Data With Backup Monitoring

Official Downloads

(6)

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Upfront Investment Results In Long Term Payoff

River Run is Securing Data and Creating Revenue with Backup Radar

ScalePad Backup Radar Reviews (172)

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Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

1/6/2026

"Effortless Backup Monitoring Made Simple for MSPs"

4/5

What do you like best about ScalePad Backup Radar?

What I like best about ScalePad Backup Radar is how it simplifies something that’s usually messy for MSPs: knowing whether backups are actually working.

Tt turns backup monitoring from a reactive, manual chore into a proactive and auditable process, which is exactly what we need. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

Initial configuration, especially mapping backup sources, credentials, and schedules can take time. If your backup environment isn’t well-standardized, getting clean data into Backup Radar can feel heavier than expected Review collected by and hosted on G2.com.

Leo S.

Technical Lead

Information Technology and Services

Mid-Market (51-1000 emp.)

5/27/2025

"A great centralized backup monitoring portal for all our MSP customers"

5/5

What do you like best about ScalePad Backup Radar?

Backup radar integrates with different backup solutions such as Veeam, Azure, AvePoint, ShadowCraft, etc. No matter what backup productions our customers are using, Backup Radar support them.

It gives me a centralized place to monitor and troubleshoot the backup issues. We don't need to spend time on login to every customers' backup portal and check them one by one. It's really easy to use.

It's easy to implement. In most case, you just need to set up an email notification sent to Backup Radar. Backup Radar will be all the rest things for you.

We also receive emails from Backup Radar daily for the backup summary. So we get a full picture of what was going on for backup tasks last night without logging to the Backup Radar portal.

It's also easy for us to generate reports for our customers weekly, monthly, etc. This saves us a lot of administrative effort, so we can focus on more important tasks.

Backup Radar is really helpful. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

Not really at the moment. The customer support is good. It can resolve almost all the questions or issues that we raised. Review collected by and hosted on G2.com.

What problems is ScalePad Backup Radar solving and how is that benefiting you?

The centralized portal for mintoring the different backup solutions for all our customers made us saved a lot of time. We don't need check the email notifications from all different backup platform every morning and log in to all different customers' backup servers or portals to monitor, troubleshoot the issue. Review collected by and hosted on G2.com.

Stuart A.

Account Manager

Small-Business (50 or fewer emp.)

5/30/2024

"Backup radar solution"

5/5

What do you like best about ScalePad Backup Radar?

Easy to setup, integrate and the support is great should you ever need it Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

It would be good to have the option of more alerts per day for some backups Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

6/6/2025

"Good Software"

4.5/5

What do you like best about ScalePad Backup Radar?

Backup Radar gives us a centralised view of all our client backups, helping to ensure nothing slips through the cracks. The automated ticketing and alerting system reduces manual checks and improves response time when something fails. It's easy to integrate with major backup vendors and works well with our PSA tools, saving time and increasing reliability across the board. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

The UI could be a bit more modern and responsive—it sometimes feels dated. Customising reports and alerts can also be a bit unintuitive, especially for new users. We'd also like to see more granular control over ticket generation rules and better documentation in certain areas. Review collected by and hosted on G2.com.

What problems is ScalePad Backup Radar solving and how is that benefiting you?

Backup Radar helps us stay on top of backup failures across multiple platforms without needing to manually check each one. It eliminates the risk of missed alerts and ensures accountability through automated ticket creation. This has improved our response time, reduced data loss risks, and given us confidence that our clients' backups are being monitored consistently. Review collected by and hosted on G2.com.

Chris D.

Chief Executive Officer

Small-Business (50 or fewer emp.)

5/26/2025

"Filled a need I didn't know was there"

4.5/5

What do you like best about ScalePad Backup Radar?

It has greatly helped reduce the chatter in backup notifications across the vendors I use. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

Needs integration with my PSA (I'm sure it will come though) Review collected by and hosted on G2.com.

What problems is ScalePad Backup Radar solving and how is that benefiting you?

Mostly it is filtering out the chatter in backup notifications. It filters things down to letting me know of errors and more importantly when backups are missed.

Now when a client asks me how their backups are doing I can get that info in one place and even produce a report, something that I would have to spend extra time looking at each backup system and manually compiling a report. Review collected by and hosted on G2.com.

Kellan C.

Helpdesk Man

Small-Business (50 or fewer emp.)

8/15/2024

"Backup review"

4/5

What do you like best about ScalePad Backup Radar?

Still a solid Product, no major issues with it Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

only very minor but the URL changed but after a few weeks we updated the internal systems all ok Review collected by and hosted on G2.com.

Ben P.

Service Desk Manager

Small-Business (50 or fewer emp.)

5/20/2025

"Good Product."

4/5

What do you like best about ScalePad Backup Radar?

In a perfect work it would really help you with saving time with checking your backups. The portal is easy enough to navigate around. The best thing about Backup Radar is their support Teams and Account Managers, they are all very friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

It requires an awful lot of setup and things have to be very specific to work. Which sounds simple, but being an MSP of over 100 customers, using different backup types, it can be difficult to get to a stage where it is completely reliable. Review collected by and hosted on G2.com.

Maher N.

IT Project Manager

Mid-Market (51-1000 emp.)

5/21/2025

"ScalePad Backup Radar - Review"

5/5

What do you like best about ScalePad Backup Radar?

ScalePad Backup Radar is one platform that I can manage all my customers backup with different type in one big screen and also the integration with our ticketing system (Autotask) is great.

My team and I use it everyday to make sure our customer backup is running.

It's very easy to use as it have a colour code for the success, failure and pending backup Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

the most thing that ScalePad Backup Radar can consider is the pricing it should have more module Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

2/17/2024

"Single pane of glass, but consolidating solutions still preferred"

4/5

What do you like best about ScalePad Backup Radar?

We're saving time, but the solution could still use a little polish. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

More visibility in email would be great. Review collected by and hosted on G2.com.

Ian B.

engineer

Small-Business (50 or fewer emp.)

8/20/2024

"Great Tool to Consolidate, Manage and Monitor Backups in One Console"

4/5

What do you like best about ScalePad Backup Radar?

It is very helpful to have all of our backups being monitored in one place. The integration with Connectwise makes the auto ticket creation cut time on admin tasks. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

It could be better at how you manage companies backups and the way you add and remove them from the platform. I would like to see more updates and improvements added. Review collected by and hosted on G2.com.

Response from Riley Adams of ScalePad Backup Radar

edit

Hey Ian! Thanks for leaving us a review, and I'm glad Backup Radar is helping you cut admin time down. We use Partner feedback to make product decisions, so please feel welcome to submit your ideas for updates and improvements in our community (linked in this response).

See how ScalePad Backup Radar improved