ScalePad Backup Radar Reviews & Product Details

Backup Radar manages the backup alerts from you, making the tickets, and closing the tickets once the ticket is solved manually or automatically. Integrating with your backup systems is straightforward, with 1 day to install and 3 to love it. Great customer support that will help you any time you need. You may only need to use it once a day to check it out, but it will work for you 24/7. Easy and intuitive GUI. Review collected by and hosted on G2.com.

For the moment nothing come up to my mind to dislike. Review collected by and hosted on G2.com.

I have a large number of clients I need to monitor, each device that is monitored is encapsulated very usefully as I can get all the information I need about the errors/successes about the backup in one place. It has also been very intuative adding new monitoring into backup radar. I use backup radar among other software everyday and it is by far the easiest to navigate and use. Review collected by and hosted on G2.com.

The only gripe I have with Backup Radar is the long loading time on the dashboard. The experience would be perfect if this loading time was a little shorter as it would allow me to visualise the scale of the errors before I need to begin working on them. Review collected by and hosted on G2.com.

Consolidated reports, better alerting, Amazing dashboard. AI works flawlessly Review collected by and hosted on G2.com.

Nothing negative, Radar is a great tool to work on. Review collected by and hosted on G2.com.

Consolidated reports, better alerting, Amazing dashboard Review collected by and hosted on G2.com.

All Good nothing Negative on Backup Radar Review collected by and hosted on G2.com.

Consolidated reports, better alerting, Amazing dashboard Review collected by and hosted on G2.com.

More filters should be there for reporting Review collected by and hosted on G2.com.

Backup Radar provides a one stop solution for monitoring our backups. It only took a couple hours for us to have it integrated with our systems and be up and running. Review collected by and hosted on G2.com.

You have to play around with the dashboards to get all the information you would want. Review collected by and hosted on G2.com.

User face is very friendly and easy to use. Great integration with other systems Review collected by and hosted on G2.com.

Could have better documentation on and include more features Review collected by and hosted on G2.com.

Having a single, easy-to-read report daily that summarises various integrated backup platforms across all our MSP customers. The ability to automate ticket creation and resolution for backup issues. Notably, the ability to create tickets on our PSA where no alert (failure or success) is received within the expected schedule also allows us to address issues that alerting doesn't flag up.

Their onboarding helps ensure you don't miss key benefits of the platform. Review collected by and hosted on G2.com.

The price requires a little thought. For some organisations, it's a nice to have that may cost more than the time it could save. To ensure ROI, consider the continuity, efficiency and consistency of service delivery it will allow you to achieve. Review collected by and hosted on G2.com.

The best aspect of ScalePad Backup Radar is its automated backup monitoring capabilities, which streamline the backup checks workflow and reduce manual labor. This tool is particularly beneficial for MSPs as it not only improves efficiency but also allows for more focus on client relationships and strategic planning. Additionally, Backup Radar's integration with other ScalePad products enhances the overall value proposition, providing a comprehensive solution for MSPs to manage their IT service delivery. Review collected by and hosted on G2.com.

One potential drawback with ScalePad Backup Radar is that it may not be suitable for smaller MSPs with a limited device portfolio or tight budgets. The cost of the software could be a barrier for those who are just starting out or have a smaller client base. Review collected by and hosted on G2.com.

We have a single pane of glass view across all the backup jobs for all of our clients. Whether the customer is in Spanning, Acronis, Veeam, or Azure, we can monitor, as well as report on the backup jobs. The automated reporting features to our customers are super handy and valuable. Review collected by and hosted on G2.com.

I cannot say that there is something I dislike. On the odd occasion when something does not work as expected, we always have a dedicated and professional support team ready to assist in getting our issues resolved. (well, I only made use of them 2 times, and each time, the support has been excellent.) Review collected by and hosted on G2.com.