--- title: ScalePad Backup Radar Reviews meta_title: 'ScalePad Backup Radar Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 178 reviews by the users' company size, role or industry to find out how ScalePad Backup Radar works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 178 scale: '5' date_modified: '2026-08-07' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # ScalePad Backup Radar Reviews **Vendor:** ScalePad **Category:** [Online Backup Software](https://www.g2.com/categories/online-backup) **Average Rating:** 4.6/5.0 **Total Reviews:** 178 ## About ScalePad Backup Radar ScalePad Backup Radar is an automated backup monitoring platform that Managed Service Providers can rely on. It eliminates errors and the risk of data loss by highlighting the gaps in any backup environment. Backup Radar enables MSPs to be the data protection expert their clients rely on by giving complete oversight across backups. With innovative intelligent ticketing automation, Backup Radar integrates seamlessly with existing ticketing workflows, cleaning up dreaded ticket noise by automatically grouping, appending, and With over 300 integrations of industry-favorite PSAs, RMMs, and backup applications, Backup Radar is the most complete backup monitoring solution on the market. See first hand how Backup Radar can help your business at www.scalepad.com/backup-radar ## ScalePad Backup Radar Pros & Cons **What users like:** - Users praise the **responsive and helpful customer support** of ScalePad Backup Radar, enhancing their overall user experience. (16 reviews) - Users find ScalePad Backup Radar's **ease of use** remarkable, simplifying backup monitoring and management significantly. (13 reviews) - Users value the **easy integrations** of ScalePad Backup Radar, enhancing efficiency and management of backup processes. (13 reviews) - Users find the **easy setup** of Backup Radar incredibly helpful, simplifying their backup monitoring experience significantly. (12 reviews) - Users appreciate the **seamless integrations** with ticketing systems, enhancing efficiency in managing customer backups in one platform. (11 reviews) - Users value the **easy-to-use reporting system** of ScalePad Backup Radar, enhancing monitoring efficiency across backup landscapes. (11 reviews) - Users value the **flexible backup monitoring** of ScalePad Backup Radar, allowing for efficient management and oversight. (10 reviews) - Centralized Management (10 reviews) - User Interface (9 reviews) - Easy Deployment (7 reviews) **What users dislike:** - Users are frustrated with **backup issues** as pending statuses and detailed views are not available in ScalePad Backup Radar. (7 reviews) - Users find the **complex setup** process daunting, especially when configuring diverse backup sources and settings. (5 reviews) - Users find that the **difficult configuration** hampers reliable notifications and complicates setup for their diverse backup environments. (3 reviews) - Users feel that the **pricing issues** make it costly to expand Backup Radar's backup options effectively. (3 reviews) - Users find the **pricing expensive** for adding additional modules like email and SharePoint backups to ScalePad Backup Radar. (2 reviews) - Users highlight the need for **improvements in reporting and documentation** to enhance functionality and usability. (2 reviews) - Integration Issues (2 reviews) - Lack of Backup (2 reviews) - Missing Features (2 reviews) - Poor Customer Support (2 reviews) ## ScalePad Backup Radar Reviews ### 1. Integrations and Alert Setup Are Painful Despite Basic Ticketing Working **Rating:** 2.0/5.0 stars **Reviewed by:** Luis C. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ScalePad Backup Radar?** Overall ticketing worked but that was about the most we could use **What do you dislike about ScalePad Backup Radar?** The integrations are not simple, the job filtering and alerting is annoying to setup and can cause issues if you are not careful. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** It was solving a veeam alerting issue **Official Response from Brittany McDougall:** > Thanks for the feedback, Luis. Since your experience, we’ve introduced Backup Plans to help streamline and simplify backup configuration workflows within Backup Radar. I’m glad Backup Radar helped address the Veeam alerting issue, and we appreciate you taking the time to share your experience. ### 2. Its a fine dashboard but it doesn't really offer anything beyond making data pretty **Rating:** 1.5/5.0 stars **Reviewed by:** Christopher W. | Guest Lecturer, Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about ScalePad Backup Radar?** The dashboard is nice, its fairly easy to use from the browser. **What do you dislike about ScalePad Backup Radar?** The API is useless and they don't plan to fix it **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Get a clear look at backups and issues for disperate comanies ### 3. Backup Radar Review **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about ScalePad Backup Radar?** Helpful for products that dont have good reporting **What do you dislike about ScalePad Backup Radar?** Drops connected to vendor APIs often and generates a ton of tickets in our PSA **What problems is ScalePad Backup Radar solving and how is that benefiting you?** managing multiple backup products ## ScalePad Backup Radar Discussions - [What is backup monitoring?](https://www.g2.com/discussions/what-is-backup-monitoring) - [What is backup Radar?](https://www.g2.com/discussions/what-is-backup-radar) - [How does backup Radar work?](https://www.g2.com/discussions/how-does-backup-radar-work) - [View ScalePad Backup Radar pricing details and edition comparison](https://www.g2.com/products/scalepad-backup-radar/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A48%3A26+-0500&secure%5Bsession_id%5D=ae0c4731-edba-4fe4-80ac-4fe5fe40c822&secure%5Btoken%5D=9aa4c2b076d410f5f48b03230ce8af196a1c7a51e70f5ed21e967c9d563bfd2d&format=llm_user) ## ScalePad Backup Radar Integrations - [Arcserve ShadowProtect SPX](https://www.g2.com/products/arcserve-shadowprotect-spx/reviews) - [Azure Backup](https://www.g2.com/products/azure-backup/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) ## ScalePad Backup Radar Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models - VM Backup **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Mobile Backup Application **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups **Management** - Continuous Backup - Storage Capacity - Remote Backup - Activity Monitoring - Data Recovery - Automatic Backup - Differential Backup - Incremental Backup - Data Storage Management - Secure Data Storage - Real-Time Monitoring - Remote Access & Monitoring **Compatibility ** - Disk Backup - Local Backup - Storage Formats - Automatic Backup - Cloud Backup - Document Storage **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Ransomware Protection - SSL Security **Management** - File Sharing - Security Standards - Encrypted Storage **Security** - Data Encryption - Security and Compliance **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - File Transfer - Third-Party Integrations **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Microsoft Outlook Integration - Active Directory Integration - Third-Party Integrations **Additional Functionality** - Data Loss Prevention - Bare-Metal Restore - Compliance Tracking - Data Replication - Two-Factor Authentication - Drag & Drop - Compression - Single Sign On - Activity Dashboard - Duplicate Detection - Remote Monitoring & Management - Multi-OS - Backup Scheduling - Backup Log - Alerts/Escalation - File Management - Encryption - Sensitive Data Identification - Data Retention Management - Search/Filter - Data Synchronization - Reporting & Statistics - Version Control - Data Capture and Transfer - Data Migration - Archiving & Retention - Workflow Management - Generative AI - Access Controls/Permissions - Policy Management - Multiple Format Support - Real-Time Reporting - API - Data Visualization - AI Copilot **Additional Functionality** - Remote Synchronization - Data Synchronization - Audit Trail - Monitoring - Role-Based Permissions - Approval Process Control - Real Time Synchronization - Alerts/Notifications - API - Single Sign On - Reporting & Statistics - Version Control - Customizable Branding - Synchronization Scheduling - Two-Factor Authentication - Real-Time Monitoring - Secure Login - Backup and Recovery - Data Recovery - HIPAA Compliant - Conflict Tracking - Authentication - Mobile Access - Chat/Messaging - Generative AI - AI Copilot - Access Controls/Permissions - Commenting/Notes - Activity Tracking - Two-Way Synchronization - Archiving & Retention - Encryption - Activity Dashboard - File Transfer ## Top ScalePad Backup Radar Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,954 reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) - 4.3/5.0 (657 reviews) - [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) - 4.6/5.0 (385 reviews)