ScalePad Backup Radar Reviews & Product Details

Able to monitor any backup from any software via integrations or simple email alerts. Great support staff and improvements over the years making things better. I use it daily and love how easy things are to see the status of jobs. Review collected by and hosted on G2.com.

Tags - Since we activate all jobs using templates, and since we can't use 1 template per customer to activate jobs, we have to have multiple customers activated by single templates, this prevents the ability to apply tags that are customer specific.

Backup Radar needs the ability to edit job tags and other info, without forcing the job to be a stand alone job. Review collected by and hosted on G2.com.

We use Backup Radar to avoid having to go to multiple portals. It helps streamline checking our backups and saves us a few minutes a day, which is hours in the long run. We do not use it much, but it has numerous other features. We use Backup Radar every day, and it is easy to just sign in and check the backups. When we first set up Backup Radar, it was incredibly easy to set up, and the customer support was helpful when we had questions. Review collected by and hosted on G2.com.

There is not a thing I dislike about Backup Radar as we do not use it for much, we only use it to view our backups. Review collected by and hosted on G2.com.

The Backup Radar can generally handle and interpret or evaluate many common backup programs. Backups from popular NAS manufacturers (such as QNAP or Synology) are also processed. The reporting, user management, and the overall interface are very intuitive. Tickets can be opened directly in the tenant. SSO via Google or M365 is possible. Email processing and API integration are possible. Review collected by and hosted on G2.com.

Interpretation of backup reports only in English. If you don't work much with standards with your customers, it becomes very laborious to set up the product. Support for Germany is unfortunately always delayed. Review collected by and hosted on G2.com.

The major upside is to get a quick overview on the backup results. This helps if you have many, backups that you cannot manually check.

It is also really easy to add a new company in the program, let them send a notification, be it with email or API and it works. It also links perfectly into our own ticketing system with a API integration. I use this software each day for a few hours and I have almost no issues with it. Review collected by and hosted on G2.com.

The least helpful would be support if they require a third party to assist them. Their own support is super helpful! Review collected by and hosted on G2.com.

We have so many backup solutions, having Backup Radar pulls everything into one Pane of Glass for us to look at and resolve any issues. It was very easy to implement and they had a support rep on as many calls as we needed during the implementation process. The integration with Datto and Azure backups was seamless. We use this product every day to help our clients with their backup solutions. Review collected by and hosted on G2.com.

One thing that could be better is Barracuda support. There is nothing to let us know if the device is offline or if the device is full. Review collected by and hosted on G2.com.

With over 400 backup jobs, Backup Radar is a must have to quickly see what needs attention without having to login to multiple different systems to check them by hand.

Login and check the status at least once a week, unless there has been a failure or issue and then the automated email generates a support ticket to have a look at it sooner.

If the very few off times that support was needed, it was super fast (even over a holiday period), very helpful and professional. Review collected by and hosted on G2.com.

The only downside that I can think of would be when you are first learning to activate a backup job, the settings aren't always self-explanatory or intuitive, some additional tooltips or even some examples would be nice, but once you have done a few and know what everything does, it isn't much of a downside after that. Review collected by and hosted on G2.com.

We've been using Scalepad Backup Radar for over 5 years, and it's been a fantastic tool for keeping our backup monitoring streamlined and reliable. It gives us complete visibility and peace of mind, ensuring no backup gets missed. The platform is easy to use, integrates seamlessly with our systems, and the support team has always been responsive and helpful. Highly recommend it for any MSP looking to stay on top of their backups! Review collected by and hosted on G2.com.

Custom report templates or more granular filtering would help tailor reporting to different client or internal needs. Enhanced visual trends, long-term analytics, or forecasting tools could help identify recurring issues or plan capacity and improvements. Review collected by and hosted on G2.com.

The ability to unify all our backup platforms and providers into essentially a single pane of glass view is very useful, both from a top-down perspective, and from reporting and management angles too. Review collected by and hosted on G2.com.

The setup was rather messy, but ultimately we got everything how we wanted it configured - though the steps are rather convoluted to pin down relevant data/reporting etc. Review collected by and hosted on G2.com.

The dashboards make it so easy to at a glance see everything across multiple backup landscapes.

The reports give a great overview of success or fail.

The setup and configuration is so easy to do.

The backup reports are very easy to schedule and work like a dream for everyday reporting and month end reports.

it is so easy to integrate into all backup applications.

We use it every day all day to monitor across our entire landscape.

Customer support is always friendly and ready to assist. Review collected by and hosted on G2.com.

in depth view of backups. i.e how long did they take and what size they are. it doesnt exist. just success or failure. Review collected by and hosted on G2.com.

ScalePad Backup Radar simplifies backup monitoring with its user-friendly interface and seamless setup process. The automation and centralized reporting make it incredibly efficient to track and audit backups across multiple environments. The alerting system ensures no missed backups, improving overall compliance and reliability. Review collected by and hosted on G2.com.

While the product excels in usability, additional customization options for reporting and dashboards could enhance the user experience further. Integrations are robust, but expanding the list of supported platforms or offering more granular configuration would be a welcome improvement. Review collected by and hosted on G2.com.