Salesloft Reviews & Product Details

I love the cadence structure. It made follow ups easier to organize and helped me stay consistent with outreach, with scheduled steps in one place so I was less likely to miss important follow ups. The AI-guided recommendations were very reliable and helped me focus on the most relevant follow ups and prioritize my daily sales activities without spending too much time deciding what to do next. I also found the conversation insights useful for identifying areas to improve in sales calls and for coaching discussions. Review collected by and hosted on G2.com.

some features can take a little time to understand when you're first getting started, especially when setting up more detailed workflows. Review collected by and hosted on G2.com.

Of the tools in a similar space it is much easier to get up to speed with which is helpful when you have a sales team of younger staff Review collected by and hosted on G2.com.

Being based in the UK getting support is challenging as their support staff seem to be based in the USA Review collected by and hosted on G2.com.

best about Salesloft is how it brings everything a sales rep needs into one place. Managing calls, emails, and follow-ups becomes much more structured, so nothing really slips through the cracks. The cadence feature is especially useful — it keeps outreach consistent without feeling too rigid.

I also found the automation to be a big time-saver. Tasks that would normally take a lot of manual effort, like scheduling follow-ups or tracking engagement, are handled smoothly. Plus, the interface is clean enough that you don’t spend too much time figuring things out, which really helps when you’re trying to stay focused on actual selling. Review collected by and hosted on G2.com.

One thing I don’t particularly like about Salesloft is that it can feel a bit slow at times, especially when you’re working with larger lists or moving between cadences. It’s not a dealbreaker, but it does interrupt the flow occasionally.

Also, the customization options can feel a bit limited depending on how specific your workflow is. There are times when you want to tweak things more deeply, but you have to work around what’s available instead. The initial setup and learning curve can also take some time, especially for teams that are new to sales engagement tools.

Overall, these aren’t major issues, but they do come up in day-to-day usage. Review collected by and hosted on G2.com.

It's makes doing outbound calls extremely efficient. Voicemail drops are a huge time saver. I love being able to track open rates. It helps me better prioritize my activities for the day. Review collected by and hosted on G2.com.

There are a lot of technical problems and glitches. The dialer often fails and it's difficult to integrate Groove into other software (Salesforce and Microsoft Teams) smoothly. Review collected by and hosted on G2.com.

They help me identify the right prospects, understand their needs, and create more relevant outreach. Together, they make lead research more efficient and help improve the quality of customer engagement. The cadences improved follow-through significantly, AI-guided prioritization pointed me to the right next step very reliably, and conversation insights frequently led to useful coaching. Review collected by and hosted on G2.com.

Managing large amounts of data can be time consuming, especially when segments need frequent updates. Keeping risk information accurate and email activity organized can also require extra attention. Review collected by and hosted on G2.com.

I enjoy the ability to review calls and areas of lessons and learn from them with Video Record. The Scorecard is helpful for me to keep track of and keep consistent. Personalization helps me tailor my messages to each individual customer and boost customer engagement. The cadences kept me up to date on subsequent contacts to follow up and the AI usually directed me to good next steps if I had a number of prospects to follow up. Review collected by and hosted on G2.com.

The most difficult part is finding and organizing coaching resources. It can take a lot of time to check calls, especially if it's a large number of calls. I don’t particularly use the competition features because I concentrate more on my own objectives and follow up. I also don't use some features as often because it's not in my daily routine, and I normally process customer information and customer calls directly, instead of making playbooks or grouping customer calls by type. Review collected by and hosted on G2.com.

These features are helpful to me for certain aspects of my everyday sales activities. When using scripting, I do not have to try to think of what I'll say on every call and doing outreach. Data interaction allows me to view account and prospect information in one place, and trend analysis allows me to see the patterns of the data and adapt the follow-up action accordingly, based on patterns of outreach activity, response rate and engagement. Although the cadences were somewhat easy to remember who I needed to follow up with next, it does help the follow-ups that I'm so organized. The AI also helped me write a response message to the account and previous conversation, which I did look over and make edits to before sending (but it helped save me some time). Review collected by and hosted on G2.com.

The one problem I have with Salesloft is that it can be a bit overwhelming to a certain extent if there is a lot going on. There's a lot of notifications and features to keep track of, and sometimes, I'm forced to spend additional time in order to get my information. Review collected by and hosted on G2.com.

Salesloft helps me be organized and saves time with my sales daily. Email management makes it easier to keep track of conversations and follow-ups, and the cadences helped me stay more consistent with follow-ups and keep track of next steps with each prospect. Content utilization helps me easily discover and re-use content that has been successful in the past. Account identification is also good because it helps me identify which accounts to focus on without spending time manually searching through it. The AI assisted me in creating follow-up emails and suggested ways to make messages more relevant, and it usually pointed me toward useful next steps, especially for follow-ups, as long as I review them first. Review collected by and hosted on G2.com.

When I have a lot of sales materials in the Content Library, it can get a little cluttered and getting to the right template or piece of content isn't always fast. Alerts can be distracting, particularly when I'm handling a number of accounts, and sometimes I can't tell if an alert is actually a priority or not. Prioritization is helpful, but from time to time I have to double-check the recommendations with my own sales priorities. I also use Playbooks, Audio/Video Recording, and Video Support infrequently since they haven't been a requirement of my day-to-day workflow. Review collected by and hosted on G2.com.

I find Clari very easy to use, and the data I need is almost always presented right when I need it. During analysis, I can find the data details I'm looking for within selected areas easily. For example, if my pipeline has several opportunities, I can see each of its details with simple clicks while my analysis dashboard remains open. Review collected by and hosted on G2.com.

There could be a set analytics page such as a dashboard where it gives you tailored analytics and graphs. It was hard as you didn’t know which elements contributed to your forecast. Review collected by and hosted on G2.com.

I love how Salesloft acts as my command center for managing high-performing outbound sales teams. The analytics are incredible, allowing me to see which cold email subject lines are booking meetings and which call scripts are underperforming. This data is crucial for effectively coaching my sales teams, rather than relying on gut feelings. The dialer is exceptionally smooth, providing a seamless experience. I also appreciate the AI agents that help automate administrative tasks for my sales teams. The structured, daily task list or Cadences Salesloft provides ensures that reps execute tasks efficiently, so no lead falls through the cracks. Review collected by and hosted on G2.com.

Salesforce integration can be highly temperamental. If a field mapping gets slightly messed up, it can create duplicate contacts or fail to log activities properly. I've had to spend hours on calls with RevOps teams trying to untangle sync errors between Salesloft and the CRM. Review collected by and hosted on G2.com.