Salesloft Reviews & Product Details

I am a big fan of multitasking and having something like Salesloft. You can run drip campaigns for an entire team, which is great from a standpoint of enablement. It's about curating messaging where it's not just a sales pitch, but also includes information on the industry and sets up strategic delivery dates for specific individuals with specialties and subspecialties. Within the organization, it makes it so much easier for me from an enablement standpoint and ensures that messages are getting out correctly without the sales reps forgetting them or sending the wrong messages. For me, it takes a burden off my shoulders because I can manage, set up, and see the results of the campaigns rather than relying on the reps, who many times don't check their inbox or send out the emails correctly. This prevents them from using unapproved or off-brand messaging. Review collected by and hosted on G2.com.

I would like to see more analytics in when items were opened, when they were opened by, how long they stayed on that, and if messaging was forwarded. Review collected by and hosted on G2.com.

Cadence creation/setup and the UI for the sales team are very easy to use. The most useful parts for me were the Cadence, People, and Rhythm sections within the Sales team area which improved SDR performance. I especially liked the filters and sorting options for Contacts and Leads in the People section. The audit logs were also consistently handy for debugging, since they showed which integrations were updating things. Automation in Salesloft were very helpful to improve efficiency and performance. Review collected by and hosted on G2.com.

Analytics wasn’t useful for us, as the SDRs reported that it didn’t relate to what they were trying to track. If we could customize it, it would have been great. Review collected by and hosted on G2.com.

It excels at driving consistent, high-volume sales execution through structured cadences that automate outreach across email, calls, and tasks, helping ensure no leads fall through the cracks. Its biggest strengths are boosting rep productivity with clear, day-to-day workflows, integrating tightly with CRMs like Salesforce, and providing real-time engagement insights (opens, replies, call data) that help teams prioritize the right prospects. Review collected by and hosted on G2.com.

It is rigid and overly prescriptive, especially for teams that want more flexibility in how they run outreach or customize workflows. While it’s strong for standardizing sales activity, some users find it becomes “one-size-fits-all” and can limit creative or non-linear selling approaches. Reporting and analytics can also feel fragmented or less intuitive than expected, often requiring reliance on Salesforce or external BI tools to get a complete picture. Review collected by and hosted on G2.com.

Cadence System and the coaching features literally helped me so much in my early days when I started working as an AE. They helped me get the flow of calls and meetings, and the coaching feature made it easier to stay on track and improve as I went. The cadence also helped me not miss any opportunity and keep working in a flow state. Also, the live feed thing helped me keep track of my hot prospects. Review collected by and hosted on G2.com.

There isn’t much that I disliked about Salesloft, apart from the fact that it sometimes bugs out on me during a call or when transferring from another dialer. There aren’t any pop-ups or anything—it just disconnects. Review collected by and hosted on G2.com.

When your on the main dashboard, you are directed what steps are due with each individual prospect. Very easy to use and effective at mail campaigns. I have only had to contact support once and the response time was really quick, answering my query in a matter of hours. Review collected by and hosted on G2.com.

The platform could incorporate more AI to maximise output and aid performance using the platform. Training sessions around how the solution is using AI for best practice with tips from top performers would be helpful. Review collected by and hosted on G2.com.

What I like most about Salesloft is how easy it makes organizing and automating daily prospecting tasks without losing the personal touch. I love being able to schedule cadences, track emails and calls from one place, and above all, have visibility into what is really working. Additionally, the integrations with tools like Salesforce or LinkedIn Sales Navigator make the entire workflow smoother and more productive. In summary, it saves time, improves communication with leads, and provides very useful data for decision-making. Review collected by and hosted on G2.com.

It is a very powerful tool, but at times it feels more "enterprise" than what some users really need. This orientation can end up affecting the day-to-day experience, especially when something simpler and more direct is sought. Review collected by and hosted on G2.com.

I like Salesloft's robust capabilities. I am able to create cadences easily, organize my contacts and accounts in easily customizable pages, and keep track of my outreach. The initial setup was easy too. Review collected by and hosted on G2.com.

I think the User Interface isn't very sleek. It looks a little dated and almost similar to Salesforce. It would be nice if there were more intuitive workflows that allow for less clicks to get to the outcome you want. Review collected by and hosted on G2.com.

What I like most about Salesloft is how easy it makes day-to-day selling feel. Everything you need—emails, calls, follow-ups, and insights—lives in one place, so you can focus more on real conversations instead of managing tools.

It also helps you stay organized without sounding robotic. The cadences give structure, but there’s still enough flexibility to keep outreach personal and genuine. Plus, the insights from calls and activities actually help you understand what’s working and where to improve, rather than just showing numbers.

Overall, it feels like a tool that supports how salespeople naturally work, instead of forcing a process on them. Review collected by and hosted on G2.com.

Some features come with a learning curve, especially for new users, and it can take a while to fully understand all the available options.

At times, the platform feels a bit overwhelming when you’re just trying to handle simple tasks quickly, like making small cadence edits or tracking one-off activities.

Email and activity syncing also isn’t always completely smooth, which can occasionally lead to confusion or require extra cleanup.

Customization is definitely powerful, but it isn’t always intuitive, so you may still need admin support even for smaller changes. Review collected by and hosted on G2.com.

I really like the email functionality in Salesloft. It's the robustness and maturity of the platform that stands out. It has a lot of the key components needed to efficiently scale email outbound efforts, making outbound tasks easier and handling the basics very well. Compared to other platforms I've used, Salesloft offers a notable depth of functionality and power. Review collected by and hosted on G2.com.

The call recording feature is really basic. The forecasting module was really buggy for us and it didn't work for us in the long term. It had too many issues, which was one of the reasons we moved away from the platform. The call recording was also underwhelming compared to solutions like Gong. Review collected by and hosted on G2.com.

I love that there's a demo library where we can tag specific demo recordings into a library for sales reps to go back and watch, making it super easy for new sales reps to learn how to demo the platform. The email sequence builder is one of the best against any of the industry competitors and it's super easy to use. I also appreciate the native integration to Salesforce, which was a key reason for our switch from Clari. Review collected by and hosted on G2.com.

I think the overall 'deal' in Salesloft could be improved. Sometimes you still have to rely on doing tasks in Salesforce. The view of the deal in Salesloft Review collected by and hosted on G2.com.