Link copied to clipboard # Aircall vs JustCall Comparison - What are their main differences? Share [ Export ](/compare/aircall/saas-labs-justcall/export.csv) AircallJustCall[+ Add Product](#) Pricing **Aircall** Free Trial **$40.00** Flat Rate Per Month · Essentials **$70.00** Flat Rate Per Month · Professional **Custom Quote Available** · Custom **JustCall** Free Trial **$29.00** Per User Per Month · Team **$49.00** Per User Per Month · Pro **$89.00** Per User Per Month · Pro Plus **Custom Quote Available** · Business Show more **Pricing Insights** from reviews Perceived Cost **Aircall** $$$$$ **JustCall** $$$$$ Average Discount **Aircall** 11%3% more **JustCall** 8% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Aircall** 6 months Based on 100 responses **JustCall** 6 months Based on 100 responses Return on Investment **Aircall** 6 months Based on 100 responses **JustCall** 6 months Based on 100 responses ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall") ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Aircall** Ease of Use (263) Easy Integration (112) Connection Issues (71) Call Issues (58) **JustCall** Ease of Use (853) Features (528) Call Issues (466) Call Functionality (324) Integrations **Aircall** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_24c187dd033bda86ce9d7fa59009f41a/4seller.png "Product Avatar Image") 4Seller ](https://www.g2.com/products/4seller/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image") Apollo.io ](https://www.g2.com/products/apollo-io/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_63cddfda8f27419337993e4a948f2500/bee-2025-04-28.jpg "Product Avatar Image") Bee ](https://www.g2.com/products/bee-2025-04-28/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1ebf45f5b7122a0d114f3a49c84f33d7/crisp.png "Product Avatar Image") Crisp ](https://www.g2.com/products/crisp/reviews)[ View all ](https://www.g2.com/products/aircall/integrations) **JustCall** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58df669fce501aff4e5598ddd8f564a8/agile-crm.png "Product Avatar Image") Agile CRM ](https://www.g2.com/products/agile-crm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_44914559524658c4c44e48b33c7e6aa3/appy-pie-llp-appypie.jpeg "Product Avatar Image") Appypie ](https://www.g2.com/products/appy-pie-llp-appypie/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_03f8d2757ccca353d8c2fd621675709f/bitrix24.png "Product Avatar Image") Bitrix24 ](https://www.g2.com/products/bitrix24/reviews)[ View all ](https://www.g2.com/products/saas-labs-justcall/integrations) Screenshots **Aircall** ![Aircall screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/92832/Aircall-New-Desktop-Phone.png) **JustCall** ![JustCall screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1392831/Connect-with-your-customers-across-voice_-SMS_-WhatsApp_-and-email..jpg) **Ratings** from reviews Meets Requirements **Aircall** **8.8** /10 Based on 1,328 responses **JustCall** **8.6** /10 Based on 2,163 responses Ease of Use **Aircall** **9.2** /10 Based on 1,346 responses **JustCall** **8.8** /10 Based on 2,211 responses Ease of Setup **Aircall** **9.0** /10 Based on 820 responses **JustCall** **8.7** /10 Based on 1,937 responses Ease of Admin **Aircall** **8.7** /10 Based on 476 responses **JustCall** **8.6** /10 Based on 735 responses Quality of Support **Aircall** **8.6** /10 Based on 1,231 responses **JustCall** **8.3** /10 Based on 2,006 responses Has the product been a good partner in doing business? **Aircall** **8.3** /10 Based on 464 responses **JustCall** **8.6** /10 Based on 734 responses Product Direction (% positive) **Aircall** **8.9** /10 Based on 1,271 responses **JustCall** **8.7** /10 Based on 2,152 responses **Features** ratings from reviews Conversation Intelligence **9.9** /10 Based on 13 responses **7.9** /10 Based on 59 responses Contact Center **8.6** /10 Based on 831 responses **8.0** /10 Based on 586 responses Call Center Infrastructure (CCI) **8.6** /10 Based on 249 responses **8.1** /10 Based on 306 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free VoIP Providers **8.5** /10 Based on 396 responses **7.4** /10 Based on 343 responses Outbound Call Tracking **8.5** /10 Based on 523 responses **8.0** /10 Based on 702 responses AI Customer Support Agents Not enough data **8.0** /10 Based on 55 responses Help Desk Not enough data **7.7** /10 Based on 322 responses AI Sales Assistant Not enough data **7.7** /10 Based on 61 responses Auto Dialer Not enough data **8.5** /10 Based on 629 responses SMS Marketing Not enough data **8.0** /10 Based on 365 responses Customer Communications Management Not enough data **7.7** /10 Based on 383 responses Contact Center Quality Assurance Not enough data **8.0** /10 Based on 71 responses Contact Center Workforce Not enough data **8.0** /10 Based on 106 responses Live Chat Not enough data **7.9** /10 Based on 322 responses Customer Self-Service Not enough data **8.0** /10 Based on 180 responses Speech Analytics Not enough data **8.2** /10 Based on 57 responses Digital Customer Service Platforms Not enough data **7.4** /10 Based on 76 responses Employee Monitoring Not enough data **7.8** /10 Based on 151 responses Cloud PBX Platforms Not enough data **8.7** /10 Based on 43 responses Audio Conferencing Not enough data **8.0** /10 Based on 6 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 55.0% Mid-Market(51-1000 emp.) 41.1% Enterprise(\> 1000 emp.) 3.9% Small-Business(50 or fewer emp.) 55.0% Mid-Market(51-1000 emp.) 41.1% Enterprise(\> 1000 emp.) 3.9% Small-Business(50 or fewer emp.) 61.4% Mid-Market(51-1000 emp.) 31.5% Enterprise(\> 1000 emp.) 7.1% Small-Business(50 or fewer emp.) 61.4% Mid-Market(51-1000 emp.) 31.5% Enterprise(\> 1000 emp.) 7.1% **Reviewers' Industry** [![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")](https://www.g2.com/products/aircall/reviews) Aircall Computer Software 9.9% Information Technology and Services 8.0% Consumer Services 6.2% Financial Services 5.8% Telecommunications 3.2% Other 66.8% [![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall")](https://www.g2.com/products/saas-labs-justcall/reviews) JustCall Computer Software 10.4% Financial Services 6.4% Real Estate 6.0% Information Technology and Services 5.8% Marketing and Advertising 5.4% Other 66.1% Alternatives **Aircall Alternatives** ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") [ Genesys Cloud CX ](/products/genesys-cloud-cx/reviews) ![Kixie PowerCall & SMS](https://images.g2crowd.com/uploads/product/hd_favicon/41f6e7886d98ee87b5eb68c8a66e0b2f/kixie-powercall-sms.svg "Kixie PowerCall & SMS") [ Kixie PowerCall & SMS ](/products/kixie-powercall-sms/reviews) ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") [ Talkdesk ](/products/talkdesk/reviews) ![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform") [ Five9 Intelligent Cloud... ](/products/five9-intelligent-cloud-contact-center-platform/reviews) **JustCall Alternatives** ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") [ Talkdesk ](/products/talkdesk/reviews) ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk") [ CloudTalk ](/products/cloudtalk/reviews) ![Kixie PowerCall & SMS](https://images.g2crowd.com/uploads/product/hd_favicon/41f6e7886d98ee87b5eb68c8a66e0b2f/kixie-powercall-sms.svg "Kixie PowerCall & SMS") [ Kixie PowerCall & SMS ](/products/kixie-powercall-sms/reviews) ![Aloware](https://images.g2crowd.com/uploads/product/hd_favicon/ba3d9d93bc0505c006fdde99c3c1ec0e/aloware.svg "Aloware") [ Aloware ](/products/aloware/reviews) ## Aircall vs JustCall FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Aircall vs JustCall? Aircall stands out for its higher Ease of Use and Quality of Support scores, while JustCall is noted for its broad feature set and integration capabilities. | [Aircall](https://www.g2.com/products/aircall/reviews) | [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) | | --- | --- | | 4.4/5 (1643 reviews) | 4.3/5 (2394 reviews) | | Small-Business | Small-Business | | 8.9 | 8.7 | | 8.6 | 8.3 | | Higher Ease of Use (score: 9.2) | Extensive Features (207 all-time mentions) | ### How do the pricing models of Aircall and JustCall compare? Aircall is rated higher for value, with a stronger Price/Cost satisfaction score than JustCall. - **Aircall:** Reviewers highlight the relatively low cost per user and value for the features provided, though some mention the minimum user requirement as a trade-off for smaller teams. - **JustCall:** Recent reviews note that pricing can feel high, especially for advanced features and smaller teams, and mention add-on costs for certain capabilities. - **Switching reasons:** Several reviewers cite moving to JustCall for cost savings compared to previous providers, but also express frustration with plan upgrades and lack of transparency in pricing. ### What are the best alternatives to Aircall and JustCall? The top three alternatives to Aircall and JustCall are Talkdesk, Genesys Cloud CX, and CloudTalk. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Aircall](https://www.g2.com/products/aircall/reviews) | 4.4/5 (1643) | Small-Business | Reviewers highlight value for features, but note minimum user requirements can increase cost for small teams. | Higher Ease of Use (score: 9.2) | | [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) | 4.3/5 (2394) | Small-Business | Pricing can feel high for advanced features and smaller teams; add-on costs noted in reviews. | Extensive Features (207 all-time mentions) | | [Talkdesk](https://www.g2.com/products/talkdesk/reviews) | 4.4/5 (2586) | Small-Business | — | — | | [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5 (1558) | Mid-Market | — | — | | [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | 4.4/5 (1851) | Small-Business | — | — | ### Which Contact Center features should I prioritize when comparing Aircall and JustCall? Buyers should prioritize Integrations, Feature Set, Ease of Use, Call Quality, and AI/Automation capabilities when comparing Aircall and JustCall. - **Integrations:** Aircall (Slack: 18 all-time mentions, Shopify: 8); JustCall (Pipedrive: 87, Ontraport: 1, CRM Integration: 121 all-time mentions) - **Feature Set:** JustCall offers Agent Scheduling, Automated Attendants, Live Chat, Speech Analytics, and Video Calls; Aircall offers Email integration. - **Ease of Use:** Aircall scores 9.2; JustCall scores 8.8. - **Call Quality:** Both products receive positive feedback, but JustCall has 154 all-time mentions of call issues, while Aircall reviews highlight reliability and clarity. - **AI/Automation:** JustCall has 110 all-time mentions for automation and AI-powered features; Aircall reviews mention AI summaries and transcription. ### What are the pros and cons of Aircall vs JustCall? Aircall's headline strength is its high Ease of Use, while JustCall is recognized for its extensive feature set and integration options. - **Aircall strengths:** Higher Ease of Use (score: 9.2), praised for simple setup, intuitive interface, and reliable call quality. - **Aircall trade-offs:** Minimum user requirements can increase cost for small teams; some reviewers mention slow support response and occasional delays in call recordings. - **JustCall strengths:** Extensive Features (207 all-time mentions), strong integration capabilities (149 all-time mentions), and positive feedback on customer support (161 all-time mentions). - **JustCall trade-offs:** Call Issues (154 all-time mentions), pricing concerns for advanced features and smaller teams, and occasional interface delays or glitches. ### Is Aircall or JustCall better for small businesses? Both Aircall and JustCall are primarily used by small businesses, but Aircall's higher Ease of Use and Setup scores make it a stronger fit for small-business teams seeking simplicity. - **Aircall:** Largest segment is Small-Business; reviewers highlight easy setup, intuitive interface, and minimal onboarding required. - **JustCall:** Largest segment is Small-Business; reviewers note easy setup and broad feature set, but mention pricing and plan changes as challenges for smaller teams. ### Which Contact Center platform has better integrations? JustCall is favored for integrations, with more reviewer-cited integration options and higher all-time mention counts. - **Aircall:** Slack (18 all-time mentions), Shopify (8), and CRM integrations are noted in reviews. - **JustCall:** Pipedrive (87 all-time mentions), Ontraport, and CRM Integration (121 all-time mentions) are frequently cited by reviewers. ### How do Aircall and JustCall compare on customer support? Aircall and JustCall are rated within 0.3 points on Quality of Support, with Aircall holding a slight edge at 8.6 versus JustCall's 8.3. - **Aircall:** Reviewers describe support as responsive and knowledgeable, though some mention slow response times for number changes and occasional delays in support tickets. - **JustCall:** Many reviewers praise helpful and reliable support, with 161 all-time mentions, but some recent reviews cite slow or rigid responses for billing and technical issues. ### Which is easier to implement, Aircall or JustCall? Aircall and JustCall are rated within 0.2 points on Ease of Setup, with Aircall at 8.9 and JustCall at 8.7, indicating near parity. - **Aircall:** Reviewers consistently highlight very easy and quick setup, minimal onboarding, and intuitive initial configuration. - **JustCall:** Reviewers note straightforward setup and easy onboarding, with some mentioning helpful tutorials and support during implementation. ### Which product has better Calls? Aircall is rated higher for Calls, with a stronger Ease of Use score and fewer all-time mentions of call issues compared to JustCall. - **Aircall:** Ease of Use score: 9.2; reviewers highlight reliable call quality, call recording, and clarity. - **JustCall:** Ease of Use score: 8.8; 154 all-time mentions of call issues, but also praised for call management features and AI-powered call insights.