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Compare JustCall and Kixie PowerCall & SMS 
Featured Products
At a Glance
Market Segments
Small-Business (61.0% of reviews)
Small-Business (83.6% of reviews)
Entry-Level Pricing
$29.00 2 - User/Month (Billed Annually)
Free Trial
JustCall
Star Rating
(2,355)4.3 out of 5
Market Segments
Small-Business (61.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 2 - User/Month (Billed Annually)
Free Trial is available
Browse all 8 pricing plansKixie PowerCall & SMS
Star Rating
(862)4.8 out of 5
Market Segments
Small-Business (83.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Kixie PowerCall & SMS excels in quality of support, with users highlighting the prompt and friendly assistance they received when encountering issues, such as microphone problems. This level of support contributes to a seamless user experience.
- Users say that JustCall is a reliable choice for business communication, particularly due to its automatic call logging and smooth CRM integration. Reviewers appreciate how these features save time and keep customer interactions organized, making it easier to manage calls and SMS from one platform.
- According to verified reviews, Kixie PowerCall & SMS stands out for its ease of setup, with many users noting how simple it was to get started. This is a significant advantage for small businesses looking for a straightforward implementation process.
- Reviewers mention that JustCall, while generally effective, sometimes faces challenges with call quality. Although many users find it reliable, there are instances where the call quality does not meet expectations, which can impact communication effectiveness.
- G2 reviewers highlight that Kixie PowerCall & SMS offers unique features like a local dialer that changes the number used for calls, which helps users connect with clients more effectively. This innovative approach is particularly appreciated by those in sales roles.
- Users report that JustCall simplifies business communication with its user-friendly interface and integration capabilities. However, some users feel that it lacks the advanced features found in Kixie, which may be a consideration for those needing more robust functionalities.
Pricing
Entry-Level Pricing
JustCall
Team
$29.00
2 - User/Month (Billed Annually)
Business phone system with CRM integrations
- Local number in 70+ countries
- Unlimited inbound minutes
- Unlimited outbound minutes
Kixie PowerCall & SMS
Integrated
Free Trial
- Business phone service
- Bi-directional CRM integration
- Text Messaging (SMS + MMS)
Free Trial
JustCall
Free Trial is available
Kixie PowerCall & SMS
Free Trial is available
Ratings
Meets Requirements
8.6
2,129
9.3
743
Ease of Use
8.8
2,177
9.3
759
Ease of Setup
8.7
1,904
9.2
454
Ease of Admin
8.6
727
9.1
300
Quality of Support
8.3
1,973
9.6
737
Has the product been a good partner in doing business?
8.7
726
9.2
299
Product Direction (% positive)
8.8
2,121
9.4
750
Features by Category
Ticket and Case Management
8.1
151
Not enough data
8.0
151
Not enough data
7.9
144
Not enough data
7.7
145
Not enough data
7.5
134
Not enough data
7.9
139
Not enough data
7.7
132
Not enough data
8.0
142
Not enough data
Generative AI
7.5
104
Not enough data
7.7
35
Not enough data
Agentic AI - Help Desk
7.4
9
Not enough data
6.3
9
Not enough data
7.4
9
Not enough data
Communication Channels
7.7
134
Not enough data
7.7
131
Not enough data
7.9
141
Not enough data
7.1
129
Not enough data
8.5
140
Not enough data
Platform
7.9
146
Not enough data
7.8
289
Not enough data
8.4
148
Not enough data
8.3
150
Not enough data
8.1
146
Not enough data
8.4
146
Not enough data
Lead Facilitation
Feature Not Available
Feature Not Available
Feature Not Available
8.8
71
7.4
53
9.1
77
7.9
55
8.9
72
Organization
Feature Not Available
9.0
49
Feature Not Available
9.0
73
Feature Not Available
9.3
81
Performance Analysis
7.7
53
9.5
76
7.9
53
9.5
82
Sales Analysis
Feature Not Available
9.4
68
Feature Not Available
9.2
71
Generative AI
7.3
55
9.2
36
Feature Not Available
9.5
35
Agentic AI - AI Sales Assistant
7.5
12
Not enough data
7.0
11
Not enough data
6.5
10
Not enough data
7.8
12
Not enough data
7.4
12
Not enough data
6.8
12
Not enough data
8.0
10
Not enough data
Integrated Workflows
Not enough data
9.1
160
Not enough data
8.9
154
Not enough data
9.5
193
Not enough data
9.0
155
Not enough data
9.5
188
Not enough data
8.8
145
Not enough data
9.0
157
Repeatability and Reportability
Not enough data
9.0
155
Not enough data
9.2
157
Not enough data
9.2
162
Not enough data
9.1
155
Not enough data
8.6
135
AI and Automation
Not enough data
9.0
143
Not enough data
8.8
138
Not enough data
8.8
135
Not enough data
8.8
129
Not enough data
8.6
129
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
8.2
17
Not enough data
8.2
17
Not enough data
8.3
17
Not enough data
8.3
17
Not enough data
8.1
16
Not enough data
8.1
16
Not enough data
8.0
16
Dialing Options
8.4
576
9.2
297
|
Verified
8.5
572
|
Verified
9.3
284
|
Verified
8.3
8
8.9
11
Agent Tools
7.9
540
|
Verified
8.7
256
|
Verified
8.1
560
|
Verified
8.8
269
|
Verified
9.0
577
|
Verified
9.6
318
|
Verified
Automation
8.1
544
|
Verified
9.0
259
|
Verified
8.1
541
|
Verified
9.0
254
|
Verified
8.0
544
|
Verified
9.0
251
Agentic AI - Auto Dialer
8.6
11
8.5
9
8.8
14
8.7
9
AI Capabilities - Auto Dialer
8.1
9
8.5
8
9.4
8
8.1
8
9.4
8
8.5
8
Call Analytics
8.7
53
9.7
21
7.9
53
9.3
20
8.1
53
9.5
20
8.1
54
9.4
21
Agent Performance Management
8.1
55
8.8
19
8.2
53
7.8
20
7.7
53
8.6
20
Generative AI
Feature Not Available
8.3
21
Agentic AI - Conversation Intelligence
7.5
6
Not enough data
7.7
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
7.2
6
Not enough data
7.3
5
Not enough data
8.1
7
Not enough data
Text Messaging
8.4
322
8.8
85
8.7
336
9.4
96
8.4
328
8.8
81
8.0
312
9.1
86
7.2
303
8.8
71
8.0
320
8.6
78
8.1
316
9.3
95
8.2
321
9.1
86
SMS Platform
8.0
313
9.3
90
8.2
320
9.2
88
7.2
311
8.7
74
7.1
308
Feature Not Available
7.2
295
Feature Not Available
8.1
306
9.1
81
Agentic AI - SMS Marketing
8.2
11
8.6
6
8.5
12
8.6
6
7.9
13
8.3
6
7.8
12
8.1
6
8.1
12
7.8
6
7.6
12
8.3
6
Channels
8.0
351
Not enough data
7.8
351
Not enough data
6.9
352
Not enough data
Design
7.8
352
Not enough data
7.3
358
Not enough data
8.1
365
Not enough data
8.1
357
Not enough data
8.3
352
Not enough data
Generative AI
7.4
139
Not enough data
Feature Not Available
Not enough data
Quality Assurance
8.0
67
Not enough data
7.9
62
Not enough data
7.9
59
Not enough data
Engagement
8.0
65
Not enough data
8.1
67
Not enough data
7.5
63
Not enough data
Performance
8.7
66
Not enough data
8.6
63
Not enough data
Generative AI
7.5
63
Not enough data
7.7
60
Not enough data
Channels
8.7
500
|
Verified
9.5
104
7.4
454
8.6
71
7.6
435
8.6
71
8.4
490
|
Verified
9.1
103
Feature Not Available
8.8
92
Generative AI
Feature Not Available
8.6
65
Functions
8.1
493
|
Verified
9.3
89
8.1
478
|
Verified
9.0
87
8.0
485
|
Verified
9.3
86
7.9
414
8.9
82
8.0
450
|
Verified
9.3
87
8.2
462
|
Verified
9.0
89
8.0
446
|
Verified
9.1
91
8.0
445
|
Verified
9.1
88
Agentic AI - Contact Center
7.2
6
Not enough data
8.6
7
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
Administrative
8.3
482
|
Verified
9.2
92
8.4
484
|
Verified
9.4
92
8.4
518
|
Verified
9.2
95
8.7
458
|
Verified
9.4
93
7.9
463
8.9
75
Responses
7.8
32
Not enough data
8.0
31
Not enough data
8.4
32
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
7.6
30
Not enough data
7.2
29
Not enough data
Feature Not Available
Not enough data
7.7
30
Not enough data
Platform
8.0
31
Not enough data
8.3
32
Not enough data
8.0
32
Not enough data
Autonomy - AI Agents
7.5
29
Not enough data
Feature Not Available
Not enough data
7.6
31
Not enough data
7.7
30
Not enough data
Generative AI
7.6
30
Not enough data
7.4
31
Not enough data
Workforce Management
8.4
87
Not enough data
8.0
84
Not enough data
7.8
88
Not enough data
7.6
83
Not enough data
8.3
91
Not enough data
Administration
7.9
84
Not enough data
8.1
86
Not enough data
8.4
88
Not enough data
7.6
78
Not enough data
7.9
89
Not enough data
Platform
7.4
282
8.9
86
8.2
287
8.6
96
7.9
291
9.1
95
8.3
294
9.2
103
8.1
288
9.1
99
7.8
282
9.0
88
8.1
283
9.1
92
Generative AI
6.9
99
8.0
75
Workforce Management
8.5
284
9.3
105
8.4
285
9.2
97
Call Center Infrastructure (CCI)
8.1
8
7.4
21
8.5
8
8.3
21
8.3
8
7.7
21
7.9
8
7.3
21
Administrative
8.8
291
9.4
108
8.4
290
9.2
107
Generative AI
7.5
34
Not enough data
7.7
35
Not enough data
7.6
34
Not enough data
Communication
8.0
198
Not enough data
8.2
200
Not enough data
7.7
188
Not enough data
8.1
189
Not enough data
7.5
190
Not enough data
Internal Use
7.8
289
Not enough data
8.0
195
Not enough data
7.9
191
Not enough data
7.9
188
Not enough data
8.2
193
Not enough data
8.2
194
Not enough data
Generative AI
7.1
35
Not enough data
Self-Service Experience
8.2
165
Not enough data
7.9
169
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
164
Not enough data
Self-Service Platform
7.9
166
Not enough data
8.1
165
Not enough data
7.4
163
Not enough data
8.5
166
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.2
55
Not enough data
Generative AI
7.2
72
Not enough data
7.3
73
Not enough data
Generative AI
7.3
126
Not enough data
7.4
125
Not enough data
Feature Not Available
Not enough data
Monitoring
8.4
135
Not enough data
8.0
134
Not enough data
Feature Not Available
Not enough data
7.6
128
Not enough data
7.3
126
Not enough data
Logging
8.8
143
Not enough data
7.5
126
Not enough data
6.7
129
Not enough data
7.3
131
Not enough data
Feedback
8.3
135
Not enough data
8.0
130
Not enough data
Productivity - Employee Monitoring
8.1
58
Not enough data
8.4
58
Not enough data
8.0
57
Not enough data
7.6
57
Not enough data
Basic Communication - Cloud PBX
8.5
42
Not enough data
8.6
42
Not enough data
8.6
39
Not enough data
8.5
39
Not enough data
8.6
42
Not enough data
8.7
39
Not enough data
Advanced Features - Cloud PBX
8.5
38
Not enough data
8.5
40
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics - VoIP Providers
7.8
9
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
Basic Communication
9.0
311
|
Verified
9.8
84
|
Verified
5.8
261
Feature Not Available
7.7
277
Feature Not Available
Feature Not Available
Feature Not Available
7.0
270
|
Verified
9.4
68
|
Verified
7.6
268
|
Verified
9.6
71
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
6.3
5
Not enough data
Access
7.8
269
|
Verified
9.6
70
8.2
293
9.8
82
8.1
286
9.8
60
Advanced Features
7.1
267
9.5
66
7.0
255
|
Verified
9.6
62
|
Verified
8.8
301
|
Verified
9.8
81
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.9
11
Not enough data
8.0
10
Not enough data
8.0
10
Incentives
Not enough data
8.5
73
Not enough data
8.7
78
Not enough data
Feature Not Available
Not enough data
8.8
82
Personalization
Not enough data
9.0
81
Not enough data
9.0
82
Not enough data
9.3
91
Not enough data
9.1
77
Administrative
Not enough data
9.4
90
Not enough data
9.1
73
Not enough data
9.0
72
Agentic AI - Outbound Call Tracking
7.6
24
8.1
9
7.4
23
8.1
9
Calling
9.0
651
9.7
331
8.0
589
9.3
267
8.6
620
9.5
300
8.7
623
9.6
326
7.7
26
9.4
11
Contacts
8.2
605
9.1
296
8.0
591
9.1
278
7.9
587
9.3
283
Insights
8.4
616
9.3
288
8.2
611
9.4
294
8.0
587
9.5
291
7.1
547
8.8
236
7.3
541
9.0
231
7.5
23
8.8
11
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
9.6
73
Not enough data
9.3
70
Not enough data
9.2
40
Not enough data
Feature Not Available
Feedback
Not enough data
9.6
66
Not enough data
9.7
64
Not enough data
9.6
61
Not enough data
9.4
68
Not enough data
9.5
70
Not enough data
9.2
70
Not enough data
9.3
63
Generative AI
Not enough data
8.3
32
Agentic AI - Audio Conferencing
8.0
5
Not enough data
8.3
5
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.0
20
Not enough data
8.0
21
Not enough data
7.9
20
Not enough data
7.4
22
Not enough data
7.8
24
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.0
22
Not enough data
7.7
22
Not enough data
8.4
23
Not enough data
8.3
29
Not enough data
Automation
8.7
29
Not enough data
8.0
22
Not enough data
8.4
22
Not enough data
Autonomy
8.1
21
Not enough data
8.2
21
Not enough data
8.5
24
Not enough data
8.3
22
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
JustCall and Kixie PowerCall & SMS are categorized as SMS Marketing, Conversation Intelligence, AI Sales Assistant, Auto Dialer, Outbound Call Tracking, VoIP Providers, Call Center Infrastructure (CCI), and Contact Center
Unique Categories
JustCall is categorized as AI Customer Support Agents, Cloud PBX Platforms, Digital Customer Service Platforms, AI Agents For Business Operations, Contact Center Quality Assurance, Customer Communications Management, Speech Analytics, Audio Conferencing, Live Chat, Employee Monitoring, Help Desk, Contact Center Workforce, Customer Self-Service, and AI Voice Assistants
Kixie PowerCall & SMS is categorized as Sales Engagement, Sales Coaching, and Sales Performance Management
Reviews
Reviewers' Company Size
JustCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kixie PowerCall & SMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.4%
Financial Services
6.5%
Real Estate
6.0%
Information Technology and Services
5.8%
Marketing and Advertising
5.2%
Other
66.1%
Financial Services
11.5%
Marketing and Advertising
10.6%
Real Estate
9.2%
Insurance
9.1%
Computer Software
5.8%
Other
53.8%
Discussions
Will you be releasing an update on the Android app to enable the use of saved-reply templates?
3 Comments
NS
This is probably better directed to your company's JustCall support rep, as it's probably feedback they need to hear to implement this featureRead more
Can I send video or audio messages to my clients?
2 Comments
Official Response from JustCall
Yes, JustCall users can send video and audio messages using the MMS feature.
Joseph, you can set up automation for sending short follow-up audio or video...Read more
What is the reason you can not copy and paste in the texting portion?
2 Comments
JV
I do ctrl+C and ctrl+v to paste. It works for me on windows.Read more
What is the best way to avoid being confused with Spam with using the local presence feature?
1 Comment
JK
Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbersRead more
Do you offer a longer cord on the headset?
1 Comment
Official Response from Kixie PowerCall & SMS
You can utilize wireless headsets with Kixie!Read more
How come we cannot add a phone number to our Hubspot integration after getting off the call?
1 Comment
Official Response from Kixie PowerCall & SMS
Kixie will automatically create a new contact and after the call you can merge the contacts. Read more
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