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# JustCall vs Kixie PowerCall & SMS Comparison - What are their main differences?

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JustCallKixie PowerCall & SMS[+ Add Product](#)

Pricing

**JustCall**
Free Trial

**$29.00** 2 - User/Month (Billed Annually) · Team

**Kixie PowerCall & SMS**
Free Trial

**Free Trial** · Integrated

**Pricing Insights**
from reviews

Time to Implement

**JustCall**
1 month

Based on 282 responses

**Kixie PowerCall & SMS**
1 month

Based on 198 responses

Return on Investment

**JustCall**
8 months

Based on 263 responses

**Kixie PowerCall & SMS**
8 months

Based on 173 responses

Perceived Cost

**JustCall**
$$$$$

**Kixie PowerCall & SMS**
$$$$$

Average Discount

**JustCall**
8%1% more

**Kixie PowerCall & SMS**
7%

 ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall")

 ![Kixie PowerCall & SMS](https://images.g2crowd.com/uploads/product/hd_favicon/41f6e7886d98ee87b5eb68c8a66e0b2f/kixie-powercall-sms.svg "Kixie PowerCall & SMS")

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**Pros & Cons**
from reviews

**JustCall**
[
Ease of Use (853)
](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1851068&qs=pros-and-cons#reviews)[
Features (528)
](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1855575&qs=pros-and-cons#reviews)[
Call Issues (466)
](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1862493&qs=pros-and-cons#reviews)[
Call Functionality (324)
](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1853392&qs=pros-and-cons#reviews)

**Kixie PowerCall & SMS**
[
Ease of Use (87)
](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1611126&qs=pros-and-cons#reviews)[
Helpful (74)
](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1609397&qs=pros-and-cons#reviews)[
Call Issues (29)
](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1609844&qs=pros-and-cons#reviews)[
Dialer Issues (15)
](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1609596&qs=pros-and-cons#reviews)

Integrations

**JustCall**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58df669fce501aff4e5598ddd8f564a8/agile-crm.png "Product Avatar Image")

Agile CRM

](https://www.g2.com/products/agile-crm/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c0dcc5f0a9462d482113dde40741167a/apollo-2018-12-18.png "Product Avatar Image")

Apollo

](https://www.g2.com/products/apollo-2018-12-18/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_82fc1e9c237ef89f7dfac67a73569ec0/appfolio-property-manager.png "Product Avatar Image")

AppFolio

](https://www.g2.com/products/appfolio-property-manager/reviews)[
View all
](https://www.g2.com/products/saas-labs-justcall/integrations)

**Kixie PowerCall & SMS**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e24f981681e9195002e970d0a369de7a/avoma.png "Product Avatar Image")

Avoma

](https://www.g2.com/products/avoma/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7e2413295391b9387a5a33741edac056/gohighlevel-lead-generation-sharing.png "Product Avatar Image")

GoHighLevel Lead Generation...

](https://www.g2.com/products/gohighlevel-lead-generation-sharing/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ba7ec16c546d0110cfe515805013d68d/gong.png "Product Avatar Image")

Gong

](https://www.g2.com/products/gong/reviews)[
View all
](https://www.g2.com/products/kixie-powercall-sms/integrations)

Screenshots

**JustCall**
 ![JustCall screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1392831/Connect-with-your-customers-across-voice_-SMS_-WhatsApp_-and-email..jpg)

**Kixie PowerCall & SMS**
 ![Kixie PowerCall & SMS screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/154133/slick-1.png)

**Ratings**
from reviews

Meets Requirements

**JustCall**

8.6

8.62,163

**Kixie PowerCall & SMS**

9.3

9.3748

Ease of Use

**JustCall**

8.8

8.82,211

**Kixie PowerCall & SMS**

9.3

9.3764

Ease of Setup

**JustCall**

8.7

8.71,937

**Kixie PowerCall & SMS**

9.2

9.2459

Ease of Admin

**JustCall**

8.6

8.6735

**Kixie PowerCall & SMS**

9.1

9.1301

Quality of Support

**JustCall**

8.3

8.32,006

**Kixie PowerCall & SMS**

9.6

9.6742

Has the product been a good partner in doing business?

**JustCall**

8.6

8.6734

**Kixie PowerCall & SMS**

9.2

9.2300

Product Direction (% positive)

**JustCall**

8.7

8.72,152

**Kixie PowerCall & SMS**

9.4

9.4754

**Features**
ratings from reviews

Outbound Call Tracking

8.0

702

9.1

343

Conversation Intelligence

7.9

59

8.7

22

Contact Center

8.0

586

9.0

111

Auto Dialer

8.5

629

8.8

340

Call Center Infrastructure (CCI)

8.1

306

8.7

119

AI Sales Assistant

7.7

61

9.2

95

VoIP Providers

7.4

343

9.6

91

SMS Marketing

8.0

365

8.8

102

AI Customer Support Agents

8.0

55

Not enough data

Audio Conferencing

8.0

6

Not enough data

Sales Coaching

Not enough data

9.3

88

Sales Performance Management

Not enough data

8.8

101

Cloud PBX Platforms

8.7

43

Not enough data

Customer Communications Management

7.7

383

Not enough data

Customer Self-Service

8.0

180

Not enough data

Digital Customer Service Platforms

7.4

76

Not enough data

Employee Monitoring

7.8

151

Not enough data

Live Chat

7.9

322

Not enough data

Speech Analytics

8.2

57

Not enough data

Sales Engagement

Not enough data

8.8

208

Contact Center Quality Assurance

8.0

71

Not enough data

Help Desk

7.7

322

Not enough data

Contact Center Workforce

8.0

106

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
61.3%

Mid-Market(51-1000 emp.)
31.6%

Enterprise(\> 1000 emp.)
7.1%

Small-Business(50 or fewer emp.)
61.3%

Mid-Market(51-1000 emp.)
31.6%

Enterprise(\> 1000 emp.)
7.1%

Small-Business(50 or fewer emp.)
83.4%

Mid-Market(51-1000 emp.)
15.7%

Enterprise(\> 1000 emp.)
0.9%

Small-Business(50 or fewer emp.)
83.4%

Mid-Market(51-1000 emp.)
15.7%

Enterprise(\> 1000 emp.)
0.9%

**Reviewers' Industry**

[![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall")](https://www.g2.com/products/saas-labs-justcall/reviews)
JustCall

Computer Software
10.4%

Financial Services
6.4%

Real Estate
6.0%

Information Technology and Services
5.8%

Marketing and Advertising
5.4%

Other
66.1%

[![Kixie PowerCall & SMS](https://images.g2crowd.com/uploads/product/hd_favicon/41f6e7886d98ee87b5eb68c8a66e0b2f/kixie-powercall-sms.svg "Kixie PowerCall & SMS")](https://www.g2.com/products/kixie-powercall-sms/reviews)
Kixie PowerCall & SMS

Financial Services
11.4%

Marketing and Advertising
10.8%

Real Estate
9.2%

Insurance
9.0%

Computer Software
5.8%

Other
53.9%

Alternatives

**JustCall Alternatives**

 ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk")

[
Talkdesk
](/products/talkdesk/reviews)

 ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk")

[
CloudTalk
](/products/cloudtalk/reviews)

 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")

[
Aircall
](/products/aircall/reviews)

 ![Aloware](https://images.g2crowd.com/uploads/product/hd_favicon/ba3d9d93bc0505c006fdde99c3c1ec0e/aloware.svg "Aloware")

[
Aloware
](/products/aloware/reviews)

**Kixie PowerCall & SMS Alternatives**

 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")

[
Aircall
](/products/aircall/reviews)

 ![Aloware](https://images.g2crowd.com/uploads/product/hd_favicon/ba3d9d93bc0505c006fdde99c3c1ec0e/aloware.svg "Aloware")

[
Aloware
](/products/aloware/reviews)

 ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk")

[
CloudTalk
](/products/cloudtalk/reviews)

 ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk")

[
Talkdesk
](/products/talkdesk/reviews)

## JustCall vs Kixie PowerCall & SMS FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Kixie PowerCall & SMS vs JustCall?

Kixie PowerCall & SMS stands out for higher reviewer satisfaction scores and advanced sales automation features, while JustCall is noted for broader feature coverage including instant messaging and video calls.

| [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) | [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) |
| --- | --- |
| 4.8/5 (866 reviews) | 4.3/5 (2394 reviews) |
| Small-Business | Small-Business |
| 9.2 | 8.7 |
| 9.6 | 8.3 |
| Customer Support | Ease of Use |

### How do the pricing models of Kixie PowerCall & SMS and JustCall compare?

Kixie PowerCall & SMS is rated higher for value, with a stronger Price/Cost satisfaction score than JustCall.

- **Kixie PowerCall & SMS:** In recent reviews, buyers highlight satisfaction with the value received, noting efficient automation and time-saving features.
- **JustCall:** Recent reviewers mention pricing concerns, including add-on costs for advanced features and plan changes affecting value perception.
- **Switching reasons:** Reviewers switching from JustCall cite dissatisfaction with plan upgrades and pricing transparency.

### What are the best alternatives to Kixie PowerCall & SMS and JustCall?

The top 3 alternatives to Kixie PowerCall & SMS and JustCall are Talkdesk, Aircall, and CloudTalk.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) | 4.8/5 (866 reviews) | Small-Business | Reviewers highlight efficient automation and time-saving features | Customer Support |
| [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) | 4.3/5 (2394 reviews) | Small-Business | Recent reviews mention pricing concerns and add-on costs | Ease of Use |
| [Talkdesk](https://www.g2.com/products/talkdesk/reviews) | 4.4/5 (2586 reviews) | Small-Business | — | AI-powered call insights and robust call management |
| [Aircall](https://www.g2.com/products/aircall/reviews) | 4.4/5 (1643 reviews) | Small-Business | — | Reliable calling and seamless CRM integrations |
| [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | 4.4/5 (1850 reviews) | Small-Business | — | Centralized business calls and SMS management |

### Which Call Center Infrastructure (CCI) features should I prioritize when comparing Kixie PowerCall & SMS and JustCall?

Buyers comparing Kixie PowerCall & SMS and JustCall should prioritize automation, CRM integration, call quality, feature coverage, and ease of use.

- **Automation:** Kixie PowerCall & SMS (34 all-time mentions), JustCall (110 all-time mentions)
- **CRM Integration:** Kixie PowerCall & SMS (24 all-time mentions), JustCall (121 all-time mentions)
- **Call Quality:** Both products have recurring call issues cited (Kixie PowerCall & SMS: 21 all-time mentions, JustCall: 154 all-time mentions)
- **Feature Coverage:** JustCall offers instant messaging and video calls; Kixie PowerCall & SMS offers AI text summarization, AI text-to-speech, and advanced sales automation features
- **Ease of Use:** Kixie PowerCall & SMS (56 all-time mentions), JustCall (286 all-time mentions)

### What are the pros and cons of Kixie PowerCall & SMS vs JustCall?

Kixie PowerCall & SMS is strongest in customer support, while JustCall leads in ease of use.

- **Kixie PowerCall & SMS strengths:** Customer Support (53 all-time mentions), Ease of Use (56), Automation (34), Time-saving (38), Integrations (28), Power Dialer (17)
- **Kixie PowerCall & SMS trade-offs:** Call Issues (21 all-time mentions), occasional interface and CRM sync concerns in recent reviews
- **JustCall strengths:** Ease of Use (286 all-time mentions), Features (207), Helpful (193), Integrations (149), Call Management (154), CRM Integration (121)
- **JustCall trade-offs:** Call Issues (154 all-time mentions), pricing and add-on costs, occasional support and reliability concerns in recent reviews

### Is Kixie PowerCall & SMS or JustCall better for small businesses?

Kixie PowerCall & SMS is the better fit for small businesses, supported by its largest segment and higher satisfaction scores among small-business reviewers.

- **Kixie PowerCall & SMS:** Small-Business is the largest segment, with reviewers highlighting ease of setup, automation, and responsive support.
- **JustCall:** Small-Business is also the largest segment, but recent reviews note pricing and support challenges for smaller teams.

### Which Call Center Infrastructure (CCI) platform has better integrations?

Kixie PowerCall & SMS is favored for integrations, with more reviewer-cited integration mentions and broader API support.

- **Kixie PowerCall & SMS:** Make (238 all-time mentions), Outreach (28), Zapier (6); reviewers highlight robust API and CRM integration capabilities.
- **JustCall:** Pipedrive (87 all-time mentions), Ontraport (1); reviewers note CRM integrations and API flexibility.

### How do Kixie PowerCall & SMS and JustCall compare on customer support?

Kixie PowerCall & SMS leads in Quality of Support by a material margin, with a 9.6 score versus JustCall's 8.3.

- **Kixie PowerCall & SMS:** Reviewers consistently praise responsive and knowledgeable support, with 53 all-time mentions for customer support and multiple recent reviews citing quick issue resolution.
- **JustCall:** Support is frequently described as helpful and available, but recent reviews also mention challenges with policy rigidity and slower response times.

### Which is easier to implement, Kixie PowerCall & SMS or JustCall?

Kixie PowerCall & SMS is rated higher for Ease of Setup, with a 9.2 score compared to JustCall's 8.7.

- **Kixie PowerCall & SMS:** Reviewers describe setup as straightforward, with positive onboarding experiences and easy CRM integration.
- **JustCall:** Most reviewers find setup intuitive, but some note occasional confusion with number assignment and plan changes during implementation.

### Which product has better Calls?

Kixie PowerCall & SMS is rated higher for Calls, with stronger reviewer sentiment and fewer call issues cited.

- **Kixie PowerCall & SMS:** Ease of Use 9.3, Power Dialer (17 all-time mentions), Call Issues (21 all-time mentions); reviewers highlight efficient calling and automation features.
- **JustCall:** Ease of Use 8.8, Call Management (154 all-time mentions), Call Issues (154 all-time mentions); reviewers note broad calling features but more frequent call quality concerns.