Reviews.io Features
Consumer Intelligence (3)
Customer Feedback
Based on 195 Reviews.io reviews and verified by the G2 Product R&D team. Provides a forum for customers to give feedback and data storage for company analysis.
Competitive Intelligence
Based on 166 Reviews.io reviews and verified by the G2 Product R&D team. Allows users to get real-time information on competitors performance and reputation.
Sentiment Analysis
Based on 174 Reviews.io reviews and verified by the G2 Product R&D team. Gives users greater visibility into the how feel and respond to reputation gaining tactics.
Reporting (3)
Revenue Reporting
Provides tools with enhanced filtering and correlation between revenue and reputation. This feature was mentioned in 147 Reviews.io reviews.
Corporate Reporting
Based on 154 Reviews.io reviews and verified by the G2 Product R&D team. Helps monitor the overall performance of marketing efforts and brand establishment.
Dashboard
Based on 190 Reviews.io reviews and verified by the G2 Product R&D team. Provides a centralized hub and management tools for all data points related to online reputation.
Media Monitoring (3)
Social Networks Monitoring
Based on 148 Reviews.io reviews and verified by the G2 Product R&D team. Helps track and monitor social media trends and interactions.
Social Media Management
Based on 146 Reviews.io reviews and verified by the G2 Product R&D team. Helps manage social messaging and measures the full impact of social campaigns.
Digital Media Monitoring
Based on 148 Reviews.io reviews and verified by the G2 Product R&D team. Helps manage ad messaging and measures the full impact of digital advertising campaigns.
Collection (5)
Authentification
Based on 124 Reviews.io reviews. Provide multiple methods of user authentication such as social media accounts.
Review Forms
Based on 217 Reviews.io reviews and verified by the G2 Product R&D team. Generate review forms and questionnaires to gather feedback from users.
Personalization
Based on 218 Reviews.io reviews and verified by the G2 Product R&D team. Ability to personalize review forms and questionnaires based on user type.
Engagement
Based on 209 Reviews.io reviews and verified by the G2 Product R&D team. Allow users to share, like/dislike, and comment on reviews.
Community Q&A
Based on 185 Reviews.io reviews and verified by the G2 Product R&D team. Consumers can ask questions about products and request feedback from peers.
Moderation (3)
Reviewer Validation
Based on 210 Reviews.io reviews and verified by the G2 Product R&D team. Checks to ensure the reviewers are real people who used the products.
Response Types
Based on 202 Reviews.io reviews and verified by the G2 Product R&D team. Evaluate consumer feedback to ensure that it's authentic and relevant.
Legal Agreements
Based on 175 Reviews.io reviews and verified by the G2 Product R&D team. Define and implement terms and conditions for privacy, copyright, or intellectual property.
Use Cases (3)
E-commerce
Based on 194 Reviews.io reviews and verified by the G2 Product R&D team. Reviews can be collected directly from e-commerce platforms or online stores.
Retail
Based on 174 Reviews.io reviews and verified by the G2 Product R&D team. Reviews can be distributed across multiple channels (online, in store, etc.).
Customer Service
Based on 199 Reviews.io reviews and verified by the G2 Product R&D team. Allow consumers to provide feedback while interacting with customer service representatives.
Administration (4)
Incentives
Based on 162 Reviews.io reviews and verified by the G2 Product R&D team. Provide incentives for reviewers, such as coupons and gift cards.
Syndication
Manage syndication to distribute reviews across multiple channels. This feature was mentioned in 100 Reviews.io reviews.
Insights
Based on 171 Reviews.io reviews and verified by the G2 Product R&D team. Analyze data points such as page views, average rating, or consumer sentiment.
Content
Based on 173 Reviews.io reviews and verified by the G2 Product R&D team. Support multiple types of user generated content such as text, video, or photos.
Display Options (4)
Badges
Based on 170 Reviews.io reviews and verified by the G2 Product R&D team. Generate multiple types of badges based on user ratings.
Widgets
Based on 195 Reviews.io reviews and verified by the G2 Product R&D team. Create reviews widgets that can be embedded on websites and online stores.
Integration & APIs
Based on 186 Reviews.io reviews and verified by the G2 Product R&D team. Provide APIs or direct integration with e-commerce software and website builders.
Marketing
Based on 171 Reviews.io reviews and verified by the G2 Product R&D team. Manage marketing campaigns, as well as SEO, SERP, and A/B testing.
Generative AI (2)
AI Text Generation
As reported in 100 Reviews.io reviews. Allows users to generate text based on a text prompt.
AI Text Generation
Allows users to generate text based on a text prompt. This feature was mentioned in 73 Reviews.io reviews.
Agentic AI - Online Reputation Management (6)
Autonomous Task Execution
As reported in 23 Reviews.io reviews. Capability to perform complex tasks without constant human input
Multi-step Planning
As reported in 22 Reviews.io reviews. Ability to break down and plan multi-step processes
Cross-system Integration
As reported in 21 Reviews.io reviews. Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience 22 reviewers of Reviews.io have provided feedback on this feature.
Proactive Assistance
Anticipates needs and offers suggestions without prompting 22 reviewers of Reviews.io have provided feedback on this feature.
Decision Making
Based on 22 Reviews.io reviews. Makes informed choices based on available data and objectives
Agentic AI - Review Management (2)
Adaptive Learning
Based on 12 Reviews.io reviews. Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation 12 reviewers of Reviews.io have provided feedback on this feature.






