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Compare Bazaarvoice and Reviews.io 
Featured Products
At a Glance
Market Segments
Mid-Market (39.9% of reviews)
Small-Business (84.8% of reviews)
Entry-Level Pricing
No pricing available
$29.00 300 Review Invites Per Month
Bazaarvoice
Star Rating
(804)4.2 out of 5
Market Segments
Mid-Market (39.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceReviews.io
Star Rating
(621)4.8 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Bazaarvoice excels in integration capabilities, with users highlighting the ease of adding the Bazaarvoice script to their projects, allowing for seamless display of reviews and ratings on product pages. This integration is particularly beneficial for businesses looking to enhance their product listings.
- Users say that Reviews.io stands out for its exceptional customer support, with many praising the responsiveness and helpfulness of the support team. Reviewers appreciate the quick resolution of issues, which contributes to a smoother user experience overall.
- According to verified reviews, Bazaarvoice has a strong market presence, particularly among mid-market businesses, which is reflected in its higher G2 Score for review management. Users value its partnerships with major retailers, enhancing the credibility and visibility of their reviews.
- Reviewers mention that Reviews.io offers a user-friendly platform that is easy to navigate and integrate with industry standards like Klaviyo. This ease of use is a significant advantage for small businesses looking to implement review management without extensive technical knowledge.
- Users highlight that while Bazaarvoice has a solid reputation, it has received fewer recent reviews compared to Reviews.io, which may indicate a need for improvement in user engagement or satisfaction. This could be a concern for potential buyers looking for a more actively supported product.
- G2 reviewers note that Reviews.io has a higher overall satisfaction rating, particularly in areas like ease of setup and quality of support. Users appreciate the platform's flexibility and the comprehensive overview it provides, making it a strong contender for businesses prioritizing customer feedback management.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableReviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Free Trial
Bazaarvoice
No trial information availableReviews.io
Free Trial is available
Ratings
Meets Requirements
8.5
664
9.2
512
Ease of Use
8.1
677
8.9
518
Ease of Setup
7.4
377
8.6
385
Ease of Admin
8.0
371
9.0
310
Quality of Support
8.5
655
9.6
516
Has the product been a good partner in doing business?
8.3
371
9.4
310
Product Direction (% positive)
7.9
648
9.4
467
Features by Category
Social Analytics
7.6(won by default)
56
Not enough data
8.0(won by default)
70
Not enough data
8.3(won by default)
72
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Not enough data
Reports & Dashboards
7.4(won by default)
66
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
51
Not enough data
7.5(won by default)
27
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.5
24
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.8
20
Not enough data
8.7
25
Not enough data
7.3
22
Not enough data
Social Management
7.8
31
Not enough data
8.4
31
Not enough data
7.7
26
Not enough data
7.9
28
Not enough data
Feature Not Available
Not enough data
7.4
19
Not enough data
7.4
9
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
7.7
216
|
Verified
8.3
126
7.8
238
|
Verified
8.8
224
|
Verified
6.9
224
|
Verified
8.6
221
|
Verified
7.4
222
|
Verified
8.6
212
|
Verified
7.1
222
|
Verified
8.2
188
|
Verified
Agentic AI - Review Management
Not enough data
7.6
14
Not enough data
8.0
14
Moderation
7.9
243
|
Verified
8.9
212
|
Verified
7.6
230
|
Verified
8.8
205
|
Verified
7.3
205
|
Verified
8.3
177
|
Verified
Use Cases
7.8
219
|
Verified
9.0
198
|
Verified
7.8
209
|
Verified
8.6
176
|
Verified
7.6
225
|
Verified
9.0
205
|
Verified
Administration
6.4
188
|
Verified
7.6
164
|
Verified
8.0
237
|
Verified
8.0
102
7.3
228
|
Verified
8.4
173
|
Verified
7.4
224
|
Verified
8.7
177
|
Verified
7.2
202
|
Verified
Feature Not Available
Display Options
6.6
193
|
Verified
8.5
172
|
Verified
6.3
191
|
Verified
8.9
197
|
Verified
6.8
210
|
Verified
8.8
192
|
Verified
7.0
201
|
Verified
8.5
174
|
Verified
Generative AI
5.8
99
8.0
102
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
Not enough data
6.0
46
Not enough data
6.8
45
Not enough data
6.4
48
Not enough data
Integrations
7.0
47
Not enough data
6.8
46
Not enough data
6.6
45
Not enough data
7.2
46
Not enough data
Support
7.1
47
Not enough data
7.5
55
Not enough data
Performance
6.6
50
Not enough data
6.0
45
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
9.4
210
|
Verified
7.4
58
8.8
170
|
Verified
Feature Not Available
8.8
178
|
Verified
Reporting
6.4
53
8.0
150
6.9
63
8.3
157
|
Verified
7.7
68
9.1
197
|
Verified
Media Monitoring
6.6
55
7.9
151
|
Verified
6.8
58
8.0
149
|
Verified
Feature Not Available
8.1
152
|
Verified
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
5.2
26
7.9
76
Agentic AI - Online Reputation Management
Not enough data
7.8
26
Not enough data
8.3
25
Not enough data
8.4
26
Not enough data
8.2
25
Not enough data
8.3
25
Not enough data
8.3
25
Categories
Categories
Shared Categories
Bazaarvoice and Reviews.io are categorized as Review Management and Online Reputation Management
Unique Categories
Bazaarvoice is categorized as User-Generated Content, Digital Product Sampling, Influencer Marketing Platforms, Social Media Management, Social Media Analytics, and Social Commerce Platforms
Reviews.io has no unique categories
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.6%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.3%
Retail
26.0%
Apparel & Fashion
8.6%
Consumer Goods
5.9%
Health, Wellness and Fitness
5.6%
Marketing and Advertising
3.6%
Other
50.2%
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
Reviews.io has no discussions with answers
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