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At a Glance
Market Segments
Mid-Market (39.8% of reviews)
Small-Business (84.7% of reviews)
Entry-Level Pricing
No pricing available
$29.00 300 Review Invites Per Month
Bazaarvoice
Star Rating
(803)4.2 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceReviews.io
Star Rating
(601)4.8 out of 5
Market Segments
Small-Business (84.7% of reviews)
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Reviews.io excels in Quality of Support with a score of 9.6, while Bazaarvoice has a lower score of 8.5. Reviewers mention that the support team at Reviews.io is responsive and helpful, making it easier for businesses to resolve issues quickly.
- Reviewers mention that Reviews.io offers superior Ease of Setup with a score of 8.7 compared to Bazaarvoice's 7.5. Users say that the onboarding process is straightforward and intuitive, allowing for a quicker start to utilizing the software.
- G2 users highlight that Reviews.io provides better Personalization features, scoring 8.8, while Bazaarvoice lags behind at 6.8. Users report that the ability to tailor review forms and customer interactions enhances user engagement significantly.
- Users on G2 indicate that Reviews.io shines in Community Q&A functionality, scoring 8.3, whereas Bazaarvoice scores only 7.1. Reviewers mention that the Q&A feature fosters better customer interaction and helps in building trust.
- Reviewers mention that Reviews.io has a more robust Reporting and Dashboards feature, scoring 9.2, compared to Bazaarvoice's 7.8. Users say that the customizable reports and dashboards provide valuable insights into customer feedback and engagement metrics.
- Users report that Reviews.io outperforms Bazaarvoice in Sentiment Analysis, with a score of 8.9 versus 7.3. Reviewers mention that the advanced sentiment analysis tools help businesses understand customer emotions and improve their strategies accordingly.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableReviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Free Trial
Bazaarvoice
No trial information availableReviews.io
Free Trial is available
Ratings
Meets Requirements
8.5
663
9.3
493
Ease of Use
8.1
676
8.9
499
Ease of Setup
7.4
376
8.6
366
Ease of Admin
8.0
370
9.0
302
Quality of Support
8.5
654
9.7
498
Has the product been a good partner in doing business?
8.2
370
9.4
302
Product Direction (% positive)
7.9
647
9.4
451
Features by Category
Social Analytics
7.6(won by default)
56
Not enough data
8.0(won by default)
70
Not enough data
8.3(won by default)
72
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Not enough data
Reports & Dashboards
7.4(won by default)
66
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
51
Not enough data
7.5(won by default)
27
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.5
24
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.8
20
Not enough data
8.7
25
Not enough data
7.3
22
Not enough data
Social Management
7.8
31
Not enough data
8.4
31
Not enough data
7.7
26
Not enough data
7.9
28
Not enough data
Feature Not Available
Not enough data
7.4
19
Not enough data
7.4
9
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
7.7
216
|
Verified
8.3
125
7.8
238
|
Verified
8.8
220
|
Verified
6.9
224
|
Verified
8.6
220
|
Verified
7.4
222
|
Verified
8.6
211
|
Verified
7.1
222
|
Verified
8.2
186
|
Verified
Agentic AI - Review Management
Not enough data
8.2
13
Not enough data
8.5
13
Moderation
7.9
243
|
Verified
8.9
211
|
Verified
7.6
230
|
Verified
8.9
204
|
Verified
7.3
205
|
Verified
8.3
176
|
Verified
Use Cases
7.8
219
|
Verified
9.0
196
|
Verified
7.8
209
|
Verified
8.6
175
|
Verified
7.6
225
|
Verified
9.1
201
|
Verified
Administration
6.4
188
|
Verified
7.7
163
|
Verified
8.0
236
|
Verified
8.0
101
7.3
228
|
Verified
8.5
172
|
Verified
7.4
224
|
Verified
8.8
175
|
Verified
7.2
202
|
Verified
Feature Not Available
Display Options
6.6
193
|
Verified
8.5
171
|
Verified
6.3
191
|
Verified
8.9
196
|
Verified
6.7
209
|
Verified
8.8
188
|
Verified
7.0
201
|
Verified
8.6
172
|
Verified
Generative AI
5.8
99
8.1
101
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
Not enough data
6.0
46
Not enough data
6.7
44
Not enough data
6.4
48
Not enough data
Integrations
7.0
47
Not enough data
6.8
46
Not enough data
6.6
45
Not enough data
7.2
46
Not enough data
Support
7.0
46
Not enough data
7.5
55
Not enough data
Performance
6.6
50
Not enough data
6.0
45
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
9.4
198
|
Verified
7.4
58
8.8
168
|
Verified
Feature Not Available
8.8
176
|
Verified
Reporting
6.4
53
8.0
148
6.9
63
8.3
155
|
Verified
7.7
68
9.1
191
|
Verified
Media Monitoring
6.6
55
8.0
149
|
Verified
6.8
58
8.0
147
|
Verified
Feature Not Available
8.1
149
|
Verified
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
5.2
26
7.9
74
Agentic AI - Online Reputation Management
Not enough data
8.1
24
Not enough data
8.8
23
Not enough data
8.7
22
Not enough data
8.6
23
Not enough data
8.7
23
Not enough data
8.8
23
Categories
Categories
Shared Categories
Bazaarvoice and Reviews.io are categorized as Online Reputation Management and Review Management
Unique Categories
Bazaarvoice is categorized as Influencer Marketing Platforms, Social Media Analytics, Social Media Management, User-Generated Content, Social Commerce Platforms, and Digital Product Sampling
Reviews.io has no unique categories
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.7%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.2%
Retail
25.7%
Apparel & Fashion
8.3%
Health, Wellness and Fitness
5.8%
Consumer Goods
5.8%
Marketing and Advertising
3.7%
Other
50.7%
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
Reviews.io has no discussions with answers
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