# Bazaarvoice vs Reviews.io Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Bazaarvoice excels in integration capabilities, with users highlighting the ease of adding the Bazaarvoice script to their projects, allowing for seamless display of reviews and ratings on product pages. This integration is particularly beneficial for businesses looking to enhance their product listings.
- **Users say** that Reviews.io stands out for its exceptional customer support, with many praising the responsiveness and helpfulness of the support team. Reviewers appreciate the quick resolution of issues, which contributes to a smoother user experience overall.
- **According to verified reviews** , Bazaarvoice has a strong market presence, particularly among mid-market businesses, which is reflected in its higher G2 Score for review management. Users value its partnerships with major retailers, enhancing the credibility and visibility of their reviews.
- **Reviewers mention** that Reviews.io offers a user-friendly platform that is easy to navigate and integrate with industry standards like Klaviyo. This ease of use is a significant advantage for small businesses looking to implement review management without extensive technical knowledge.
- **Users highlight** that while Bazaarvoice has a solid reputation, it has received fewer recent reviews compared to Reviews.io, which may indicate a need for improvement in user engagement or satisfaction. This could be a concern for potential buyers looking for a more actively supported product.
- **G2 reviewers note** that Reviews.io has a higher overall satisfaction rating, particularly in areas like ease of setup and quality of support. Users appreciate the platform's flexibility and the comprehensive overview it provides, making it a strong contender for businesses prioritizing customer feedback management.



| | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 809 | 641 | 
| **Largest Market Segment** | Mid-Market (40.0% of reviews) | Small-Business (84.8% of reviews) | 
| **Entry Level Price** | No pricing available | $29.00 300 Review Invites Per Month | 

---
## Top Pros & Cons

### Bazaarvoice

Pros:
- Review Management (18 reviews)
- Reviews (15 reviews)

Cons:
- Complex Usage (12 reviews)
- Poor Customer Support (12 reviews)

### Reviews.io

Pros:
- Customer Support (91 reviews)
- Helpful (53 reviews)

Cons:
- Expensive (11 reviews)
- Poor Customer Support (8 reviews)

---
## Ratings Comparison
| Rating | Bazaarvoice | Reviews.io | 
|---|---|---|
  | **Meets Requirements** | 8.5 (668 reviews) | 9.2 (532 reviews) | 
  | **Ease of Use** | 8.1 (681 reviews) | 8.9 (538 reviews) | 
  | **Ease of Setup** | 7.4 (381 reviews) | 8.6 (406 reviews) | 
  | **Ease of Admin** | 8.0 (371 reviews) | 9.0 (315 reviews) | 
  | **Quality of Support** | 8.5 (659 reviews) | 9.6 (536 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (371 reviews) | 9.4 (315 reviews) | 
  | **Product Direction (% positive)** | 7.9 (650 reviews) | 9.3 (483 reviews) | 

---
## Pricing

### Bazaarvoice

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Reviews.io

#### Entry-Level Pricing

Plan: Essentials 

Price: $29.00 300 Review Invites Per Month

Description: Build trust & drive conversions, it's easier than ever to get started.

Key Features:
- Product & Company Reviews 
- Photo & Video Reviews 
- Automated Review Collection 

[Browse all 4 editions](https://www.g2.com/products/reviews-io/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Bazaarvoice** | 7.9/10 | 80 |
| **Reviews.io** | N/A | N/A |

#### Social Analytics

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Competitor Analysis** | 7.6 (56 reviews) | Not enough data | 
| **Follower Analysis** | 8.0 (70 reviews) | Not enough data | 
| **Post Performance** | 8.3 (72 reviews) | Not enough data | 
| **Paid Campaign Tracking** | Feature Not Available | Not enough data | 
| **Attribution** | 8.1 (43 reviews) | Not enough data | 
| **Hashtag Analytics** | 8.1 (51 reviews) | Not enough data | 
| **Sentiment Analysis** | Feature Not Available | Not enough data | 

#### Reports & Dashboards

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Report Customizability** | 7.4 (66 reviews) | Not enough data | 
| **Report Exporting** | 8.2 (70 reviews) | Not enough data | 
| **Scalability** | 8.0 (51 reviews) | Not enough data | 
| **White Label** | 7.5 (27 reviews) | Not enough data | 

#### Agentic AI - Social Media Analytics

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Bazaarvoice** | 8.0/10 | 36 |
| **Reviews.io** | N/A | N/A |

#### Content & Collaboration

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Content Calendar** | 8.5 (24 reviews) | Not enough data | 
| **Content Library** | 7.9 (26 reviews) | Not enough data | 
| **Shared Inbox** | Feature Not Available | Not enough data | 
| **Approval Workflows** | 7.8 (20 reviews) | Not enough data | 
| **Users and Permissions** | 8.7 (25 reviews) | Not enough data | 
| **Content Creation** | 7.3 (22 reviews) | Not enough data | 

#### Social Management

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Social Analytics** | 7.8 (31 reviews) | Not enough data | 
| **Social Publishing** | 8.4 (31 reviews) | Not enough data | 
| **Campaign Optimization** | 7.7 (26 reviews) | Not enough data | 
| **Social Engagement** | 7.9 (28 reviews) | Not enough data | 
| **Social Ads** | Feature Not Available | Not enough data | 
| **Campaign Planning** | 7.4 (19 reviews) | Not enough data | 
| **Hashtag Capabilites** | 7.4 (9 reviews) | Not enough data | 

#### Agentic AI - Social Media Management

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Bazaarvoice** | 7.2/10 | 272 |
| **Reviews.io** | 8.5/10 | 248 |

#### Collection

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Authentification** | 7.7 (216 reviews) ✓ Verified | 8.3 (126 reviews) | 
| **Review Forms** | 7.8 (239 reviews) ✓ Verified | 8.8 (225 reviews) ✓ Verified | 
| **Personalization** | 6.9 (224 reviews) ✓ Verified | 8.6 (221 reviews) ✓ Verified | 
| **Engagement** | 7.4 (222 reviews) ✓ Verified | 8.6 (212 reviews) ✓ Verified | 
| **Community Q&A** | 7.1 (222 reviews) ✓ Verified | 8.2 (188 reviews) ✓ Verified | 

#### Agentic AI - Review Management

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.6 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.0 (14 reviews) | 

#### Moderation

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Reviewer Validation** | 7.9 (244 reviews) ✓ Verified | 8.9 (212 reviews) ✓ Verified | 
| **Response Types** | 7.6 (230 reviews) ✓ Verified | 8.8 (205 reviews) ✓ Verified | 
| **Legal Agreements** | 7.3 (205 reviews) ✓ Verified | 8.3 (177 reviews) ✓ Verified | 

#### Use Cases

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **E-commerce** | 7.8 (221 reviews) ✓ Verified | 9.0 (198 reviews) ✓ Verified | 
| **Retail** | 7.9 (211 reviews) ✓ Verified | 8.6 (176 reviews) ✓ Verified | 
| **Customer Service** | 7.6 (225 reviews) ✓ Verified | 9.0 (205 reviews) ✓ Verified | 

#### Administration

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Incentives** | 6.4 (188 reviews) ✓ Verified | 7.6 (164 reviews) ✓ Verified | 
| **Syndication** | 8.0 (240 reviews) ✓ Verified | 8.0 (102 reviews) | 
| **Insights** | 7.3 (230 reviews) ✓ Verified | 8.4 (173 reviews) ✓ Verified | 
| **Content** | 7.4 (225 reviews) ✓ Verified | 8.7 (177 reviews) ✓ Verified | 
| **Sampling** | 7.2 (202 reviews) ✓ Verified | Feature Not Available | 

#### Display Options

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Badges** | 6.6 (194 reviews) ✓ Verified | 8.5 (172 reviews) ✓ Verified | 
| **Widgets** | 6.3 (191 reviews) ✓ Verified | 8.9 (198 reviews) ✓ Verified | 
| **Integration & APIs** | 6.8 (211 reviews) ✓ Verified | 8.8 (193 reviews) ✓ Verified | 
| **Marketing** | 7.0 (202 reviews) ✓ Verified | 8.5 (174 reviews) ✓ Verified | 

#### Generative AI

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **AI Text Generation** | 5.8 (99 reviews) | 8.0 (102 reviews) | 

### Social Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Bazaarvoice** | 7.2/10 | 43 |
| **Reviews.io** | N/A | N/A |

#### Content

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Types** | 7.7 (31 reviews) | Not enough data | 
| **Migration** | 7.7 (32 reviews) | Not enough data | 
| **Publishing** | 7.5 (37 reviews) | Not enough data | 
| **UGC** | 8.0 (37 reviews) | Not enough data | 

#### Engagement

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Live Streaming** | Feature Not Available | Not enough data | 
| **Omnichannel** | 6.7 (27 reviews) | Not enough data | 
| **Personalization** | 6.9 (30 reviews) | Not enough data | 
| **Conversational Commerce** | Feature Not Available | Not enough data | 
| **Moderation** | 7.3 (29 reviews) | Not enough data | 

#### Social Shopping

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Promotions** | Feature Not Available | Not enough data | 
| **Shoppable Media** | 7.1 (33 reviews) | Not enough data | 
| **AR/VR** | Feature Not Available | Not enough data | 
| **Social Store** | 6.8 (33 reviews) | Not enough data | 

#### Analytics

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Product Insights** | 7.2 (35 reviews) | Not enough data | 
| **Social Listening** | 6.9 (24 reviews) | Not enough data | 
| **Campaigns** | 7.7 (28 reviews) | Not enough data | 

### User-Generated Content

| Product | Score | Reviews |
|---|---|---|
| **Bazaarvoice** | 6.7/10 | 64 |
| **Reviews.io** | N/A | N/A |

#### Visual UGC

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Campaign Customization** | 6.3 (49 reviews) | Not enough data | 
| **Widget Customization** | 6.0 (46 reviews) | Not enough data | 
| **Widget** | 6.8 (45 reviews) | Not enough data | 
| **Media Library** | 6.4 (48 reviews) | Not enough data | 

#### Integrations

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Social Media** | 7.0 (47 reviews) | Not enough data | 
| **Content Creation** | 6.8 (46 reviews) | Not enough data | 
| **Marketing Automation** | 6.6 (45 reviews) | Not enough data | 
| **Rights Management** | 7.2 (46 reviews) | Not enough data | 

#### Support

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Onboarding** | 7.1 (47 reviews) | Not enough data | 
| **24/7 Client Support** | 7.5 (55 reviews) | Not enough data | 

#### Performance

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **UGC Analytics** | 6.6 (50 reviews) | Not enough data | 
| **Lazy-Loading** | 6.0 (45 reviews) | Not enough data | 

### Influencer Marketing Platforms

| Product | Score | Reviews |
|---|---|---|
| **Bazaarvoice** | 8.1/10 | 136 |
| **Reviews.io** | N/A | N/A |

#### Influencer Marketing

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Influencer Recruitment** | 8.3 (99 reviews) ✓ Verified | Not enough data | 
| **Influencer Scoring** | 8.3 (99 reviews) ✓ Verified | Not enough data | 
| **Audience Analysis** | 8.4 (112 reviews) ✓ Verified | Not enough data | 
| **Influencer Segmentation** | 8.1 (104 reviews) ✓ Verified | Not enough data | 
| **Influencer Collaboration** | 8.0 (90 reviews) ✓ Verified | Not enough data | 
| **User-Generated Content (UGC) Management** | 8.4 (63 reviews) ✓ Verified | Not enough data | 
| **Content Approval** | 8.2 (78 reviews) ✓ Verified | Not enough data | 
| **Campaign Analytics** | 8.5 (105 reviews) ✓ Verified | Not enough data | 
| **Reporting and Dashboards** | 8.4 (99 reviews) ✓ Verified | Not enough data | 
| **Data Importing and Exporting Tools** | 8.3 (96 reviews) ✓ Verified | Not enough data | 
| **Influencer Whitelisting** | 7.9 (47 reviews) | Not enough data | 
| **Influencer Compensation** | 7.8 (50 reviews) | Not enough data | 
| **Social Commerce** | 7.3 (39 reviews) ✓ Verified | Not enough data | 
| **E-Commerce Integration** | Feature Not Available | Not enough data | 

#### Agentic AI - Influencer Marketing Platforms

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Digital Product Sampling

| Product | Score | Reviews |
|---|---|---|
| **Bazaarvoice** | N/A | N/A |
| **Reviews.io** | N/A | N/A |

#### Reporting & Analytics - Digital Product Sampling

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Enables businesses to segment and target customers based on demographics, behavior, and location.** | Not enough data | Not enough data | 
| **Provides dashboards to track marketing campaign insights and product performance metrics.** | Not enough data | Not enough data | 
| **Delivers detailed reports and insights on sample distribution and consumer engagement.** | Not enough data | Not enough data | 
| **Evaluates how sample recipients convert into paying customers.** | Not enough data | Not enough data | 
| **Measures the return on investment of sampling campaigns through detailed analytics.** | Not enough data | Not enough data | 

#### Feedback - Digital Product Sampling

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Facilitates the collection of consumer reviews, ratings, testimonials, and feedback for sampled products.** | Not enough data | Not enough data | 
| **Provides tools to manage and showcase user-generated content for marketing purposes.** | Not enough data | Not enough data | 

#### AI - Digital Product Sampling

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Utilizes AI algorithms to identify and segment the most relevant audience based on behavior and preferences.** | Not enough data | Not enough data | 
| **Personalizes sampling campaigns based on user behavior and historical data using AI.** | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Bazaarvoice** | 6.9/10 | 76 |
| **Reviews.io** | 8.3/10 | 262 |

#### Consumer Intelligence

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Customer Feedback** | 8.3 (70 reviews) | 9.4 (220 reviews) ✓ Verified | 
| **Competitive Intelligence** | 7.4 (58 reviews) | 8.8 (170 reviews) ✓ Verified | 
| **Sentiment Analysis** | Feature Not Available | 8.8 (179 reviews) ✓ Verified | 

#### Reporting

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Revenue Reporting** | 6.4 (53 reviews) | 7.9 (151 reviews) | 
| **Corporate Reporting** | 6.9 (63 reviews) | 8.2 (159 reviews) ✓ Verified | 
| **Dashboard** | 7.7 (69 reviews) | 9.1 (205 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Social Networks Monitoring** | 6.6 (55 reviews) | 7.9 (151 reviews) ✓ Verified | 
| **Social Media Management** | 6.8 (58 reviews) | 8.0 (149 reviews) ✓ Verified | 
| **Digital Media Monitoring** | Feature Not Available | 8.1 (152 reviews) ✓ Verified | 

#### Generative AI

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **AI Text Generation** | 5.2 (26 reviews) | 7.9 (76 reviews) | 

#### Agentic AI - Online Reputation Management

| Feature | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (26 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (25 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (33 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (25 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (25 reviews) | 
| **Decision Making** | Not enough data | 8.3 (25 reviews) | 

---
## Categories
**Shared Categories (2):** [Review Management Software](https://www.g2.com/categories/review-management-software), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)

**Unique to Bazaarvoice (6):** [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms), [Digital Product Sampling Software](https://www.g2.com/categories/digital-product-sampling), [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms)



---
## Reviewer Demographics

### By Company Size

| Segment | Bazaarvoice | Reviews.io | 
|---|---|---|
| **Small-Business** | 37.4% | 84.8% | 
| **Mid-Market** | 40.0% | 14.4% | 
| **Enterprise** | 22.6% | 0.8% | 

### By Industry

#### Bazaarvoice

- **Consumer Goods:** 18.7%
- **Retail:** 16.6%
- **Marketing and Advertising:** 11.9%
- **Apparel & Fashion:** 7.3%
- **Consumer Electronics:** 5.3%
- **Public Relations and Communications:** 3.8%
- **Cosmetics:** 3.3%
- **Manufacturing:** 2.7%
- **Health, Wellness and Fitness:** 2.7%
- **Food & Beverages:** 2.1%
- **Other:** 25.7%

#### Reviews.io

- **Retail:** 25.8%
- **Apparel & Fashion:** 8.5%
- **Consumer Goods:** 5.7%
- **Health, Wellness and Fitness:** 5.6%
- **Marketing and Advertising:** 3.8%
- **Food & Beverages:** 3.0%
- **Cosmetics:** 2.9%
- **Automotive:** 2.6%
- **Information Technology and Services:** 2.2%
- **Sporting Goods:** 2.1%
- **Other:** 37.8%

---
## Alternatives

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---
## Top Discussions

### Bazaarvoice

- Title: [What is Bazaarvoice used for?](https://www.g2.com/discussions/what-is-bazaarvoice-used-for) — 2 comments
  > **Top comment:** "Bazaarvoice is a software platform designed to facilitate and manage customer-generated content for businesses. It allows companies to collect, moderate, and..."
- Title: [Is there a way to work with the platform AskNicely for our NPS score?](https://www.g2.com/discussions/27687-is-there-a-way-to-work-with-the-platform-asknicely-for-our-nps-score) — 1 comment
  > **Top comment:** "the short answer is yes.  You own the BV data and it's verified.  You likely own ANly data and it's also verifed.

The trick is to ensure your data..."

### Reviews.io

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bazaarvoice-vs-reviews-io)