Link copied to clipboard # Bazaarvoice vs Reviews.io Comparison - What are their main differences? Share [ Export ](/compare/bazaarvoice/reviews-io/export.csv) BazaarvoiceReviews.io[+ Add Product](#) Pricing **Bazaarvoice** **Contact Vendor for Pricing** Other Per Month · Basic **Reviews.io** Free Trial **$29.00** 300 Review Invites Per Month · Essentials **$99.00** 1500 Review Invites Per Month · Start-up **$299.00** 5000 Review Invites Per Month · Grow **$499.00** 10000 Review Invites Per Month · Plus Show more **Pricing Insights** from reviews Perceived Cost **Bazaarvoice** $$$$$ **Reviews.io** $$$$$ Average Discount **Bazaarvoice** 9%1% more **Reviews.io** 8% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Bazaarvoice** 6 months Based on 100 responses **Reviews.io** 6 months Based on 100 responses Return on Investment **Bazaarvoice** 6 months Based on 100 responses **Reviews.io** 6 months Based on 100 responses ![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice") ![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Bazaarvoice** Review Management (18) Helpful (14) Complex Usage (12) Poor Customer Support (12) **Reviews.io** Customer Support (91) Helpful (53) Expensive (11) Poor Customer Support (8) Integrations **Bazaarvoice** Not enough data **Reviews.io** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0d4e9aa5d1fff7bc6a95891d892053fd/attentive.png "Product Avatar Image") Attentive ](https://www.g2.com/products/attentive/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "Product Avatar Image") BigCommerce ](https://www.g2.com/products/bigcommerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9954d1f1b2193bfcf0220bf84917e62e/bloomreach-bloomreach.jpg "Product Avatar Image") Bloomreach ](https://www.g2.com/products/bloomreach-bloomreach/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_426afa3a1d4ca2aaf5eec41a084a809b/boost-ai-search-discovery.png "Product Avatar Image") Boost AI Search & Discovery ](https://www.g2.com/products/boost-ai-search-discovery/reviews)[ View all ](https://www.g2.com/products/reviews-io/integrations) Screenshots **Bazaarvoice** ![Bazaarvoice screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/165545/Ratings-and-Reviews-1.png) **Reviews.io** ![Reviews.io screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/203944/display-seller-ratings.png) **Ratings** from reviews Meets Requirements **Bazaarvoice** **8.4** /10 Based on 673 responses **Reviews.io** **9.2** /10 Based on 559 responses Ease of Use **Bazaarvoice** **8.1** /10 Based on 687 responses **Reviews.io** **8.9** /10 Based on 565 responses Ease of Setup **Bazaarvoice** **7.4** /10 Based on 387 responses **Reviews.io** **8.6** /10 Based on 433 responses Ease of Admin **Bazaarvoice** **8.0** /10 Based on 374 responses **Reviews.io** **8.9** /10 Based on 329 responses Quality of Support **Bazaarvoice** **8.4** /10 Based on 664 responses **Reviews.io** **9.6** /10 Based on 562 responses Has the product been a good partner in doing business? **Bazaarvoice** **8.2** /10 Based on 374 responses **Reviews.io** **9.3** /10 Based on 329 responses Product Direction (% positive) **Bazaarvoice** **7.9** /10 Based on 654 responses **Reviews.io** **9.2** /10 Based on 504 responses **Features** ratings from reviews Review Management **7.2** /10 Based on 278 responses **8.5** /10 Based on 252 responses Online Reputation Management **6.9** /10 Based on 77 responses **8.3** /10 Based on 287 responses Social Media Analytics **7.9** /10 Based on 81 responses Not enough data Uncover more feature rated insights from real users to improve your shopping experience. See it for free Social Media Management **8.0** /10 Based on 38 responses Not enough data Social Commerce Platforms **7.2** /10 Based on 43 responses Not enough data User-Generated Content **6.7** /10 Based on 65 responses Not enough data Influencer Marketing Platforms **8.1** /10 Based on 136 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 37.5% Mid-Market(51-1000 emp.) 40.0% Enterprise(\> 1000 emp.) 22.5% Small-Business(50 or fewer emp.) 37.5% Mid-Market(51-1000 emp.) 40.0% Enterprise(\> 1000 emp.) 22.5% Small-Business(50 or fewer emp.) 85.3% Mid-Market(51-1000 emp.) 13.9% Enterprise(\> 1000 emp.) 0.8% Small-Business(50 or fewer emp.) 85.3% Mid-Market(51-1000 emp.) 13.9% Enterprise(\> 1000 emp.) 0.8% **Reviewers' Industry** [![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice")](https://www.g2.com/products/bazaarvoice/reviews) Bazaarvoice Consumer Goods 18.6% Retail 16.6% Marketing and Advertising 11.9% Apparel & Fashion 7.3% Consumer Electronics 5.4% Other 40.2% [![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io")](https://www.g2.com/products/reviews-io/reviews) Reviews.io Retail 25.8% Apparel & Fashion 8.7% Consumer Goods 6.0% Health, Wellness and Fitness 5.5% Marketing and Advertising 3.8% Other 50.2% Alternatives **Bazaarvoice Alternatives** ![Sprinklr Social](https://images.g2crowd.com/uploads/product/hd_favicon/0099b7cbf99315f40d2bf51fc145dd7c/sprinklr-social.svg "Sprinklr Social") [ Sprinklr Social ](/products/sprinklr-social/reviews) ![Yotpo](https://images.g2crowd.com/uploads/product/hd_favicon/adc2631e5b12863391450c1f78950472/yotpo.svg "Yotpo") [ Yotpo ](/products/yotpo/reviews) ![PowerReviews](https://images.g2crowd.com/uploads/product/hd_favicon/75b922a025f594bb5ab9bf52e9499e2b/powerreviews.svg "PowerReviews") [ PowerReviews ](/products/powerreviews/reviews) ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") [ Birdeye ](/products/birdeye/reviews) **Reviews.io Alternatives** ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") [ Birdeye ](/products/birdeye/reviews) ![Okendo](https://images.g2crowd.com/uploads/product/hd_favicon/94f6cb57dd82371f3a5437d9da6f71c7/okendo.svg "Okendo") [ Okendo ](/products/okendo/reviews) ![Yotpo](https://images.g2crowd.com/uploads/product/hd_favicon/adc2631e5b12863391450c1f78950472/yotpo.svg "Yotpo") [ Yotpo ](/products/yotpo/reviews) ![Trustpilot](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_33478f1570b6121f0cbb5d627376ae3d/trustpilot.png "Trustpilot") [ Trustpilot ](/products/trustpilot/reviews) ## Bazaarvoice vs Reviews.io FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Bazaarvoice vs Reviews.io? Reviews.io stands out from Bazaarvoice with higher reviewer satisfaction scores, a stronger small-business focus, and more favorable support and ease-of-use ratings. | [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) | [Reviews.io](https://www.g2.com/products/reviews-io/reviews) | | --- | --- | | 4.2/5 (809 reviews) | 4.8/5 (652 reviews) | | Mid-Market | Small-Business | | 7.4 | 8.6 | | 8.5 | 9.6 | | Customer Support (6 all-time mentions) | Customer Support (91 all-time mentions) | ### How do the pricing models of Bazaarvoice and Reviews.io compare? Reviews.io is rated as the stronger value by reviewers, with a higher satisfaction score on price and cost-related dimensions. - **Bazaarvoice:** Reviewers frequently cite high pricing and expensive contracts as a trade-off, with 6 all-time mentions of "Expensive" and 4 of "High Pricing." - **Reviews.io:** Reviewers consistently highlight fair pricing and better value, with 11 all-time mentions of "Expensive" but overall higher satisfaction on price. - **Switching Reason:** Recent reviewers mention switching to Reviews.io for more reasonable costs and better value compared to other platforms. ### What are the best alternatives to Bazaarvoice and Reviews.io? Birdeye, Yotpo, and Sprinklr Social are the top three alternatives to Bazaarvoice and Reviews.io. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) | 4.2/5 (809 reviews) | Mid-Market | High pricing and expensive contracts frequently cited | Customer Support (6 all-time mentions) | | [Reviews.io](https://www.g2.com/products/reviews-io/reviews) | 4.8/5 (652 reviews) | Small-Business | Fair pricing and better value frequently cited | Customer Support (91 all-time mentions) | | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5 (4205 reviews) | Small-Business | — | — | | [Yotpo](https://www.g2.com/products/yotpo/reviews) | 4.3/5 (265 reviews) | Small-Business | — | — | | [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) | 4.1/5 (1217 reviews) | Enterprise | — | — | ### Which Review Management features should I prioritize when comparing Bazaarvoice and Reviews.io? Buyers comparing Bazaarvoice and Reviews.io should prioritize Syndication, Ease of Use, Integrations, Customer Support, and Pricing. - **Syndication:** Bazaarvoice is frequently cited for its syndication network (multiple recent reviews, 4 all-time mentions of "Reviews"). - **Ease of Use:** Reviews.io scores 8.9 vs. Bazaarvoice's 8.1 on Ease of Use; 40 all-time mentions for Reviews.io, 5 for Bazaarvoice. - **Integrations:** Reviews.io is cited in 23 all-time reviews for easy integrations, especially with Shopify and Klaviyo. - **Customer Support:** Reviews.io has 91 all-time mentions for support, Bazaarvoice has 6. - **Pricing:** Reviews.io is rated higher on price satisfaction, with reviewers noting better value. ### What are the pros and cons of Bazaarvoice vs Reviews.io? Reviews.io's headline strength is customer support, while Bazaarvoice's is its syndication network. - **Bazaarvoice strengths:** Syndication network (multiple recent reviews, 4 all-time mentions of "Reviews"), customer support (6 all-time mentions), review management (6 all-time mentions). - **Bazaarvoice trade-offs:** High pricing (6 all-time mentions of "Expensive"), complex usage (4 all-time mentions), difficult learning curve (6 all-time mentions), and inconsistent support (5 all-time mentions of "Poor Customer Support"). - **Reviews.io strengths:** Customer support (91 all-time mentions), ease of use (40 all-time mentions), helpfulness (53 all-time mentions), integrations (23 all-time mentions), and response time (24 all-time mentions). - **Reviews.io trade-offs:** Some reviewers cite expense (11 all-time mentions), and a few mention limitations in widget flexibility and features behind paywalls. ### Is Bazaarvoice or Reviews.io better for small businesses? Reviews.io is the better fit for small businesses, with a small-business segment focus and consistently positive small-business reviewer sentiment. - **Bazaarvoice:** Largest segment is Mid-Market; small-business reviewers note challenges with pricing and complexity. - **Reviews.io:** Largest segment is Small-Business; reviewers highlight ease of use, responsive support, and strong value for small teams. ### Which Review Management platform has better integrations? Reviews.io is favored for integrations, with more reviewer-cited integrations and higher mention counts. - **Bazaarvoice:** Recent reviews mention integration with retail partners, but no third-party integration mention counts above the publish floor. - **Reviews.io:** Shopify (37 all-time mentions), Klaviyo (28 all-time mentions), WooCommerce (4 all-time mentions); reviewers highlight easy integration with these platforms. ### How do Bazaarvoice and Reviews.io compare on customer support? Reviews.io leads Bazaarvoice on Quality of Support by a material margin, with a 1.1-point higher score (9.6 vs. 8.5). - **Bazaarvoice:** Support is cited as helpful in 6 all-time mentions, but reviewers also note inconsistent experiences and slow response times. - **Reviews.io:** Support is a standout strength, with 91 all-time mentions, frequent praise for responsiveness, and individualized help. ### Which is easier to implement, Bazaarvoice or Reviews.io? Reviews.io is easier to implement than Bazaarvoice, with a 1.2-point higher Ease of Setup score (8.6 vs. 7.4). - **Bazaarvoice:** Reviewers describe setup as sometimes complex and time-consuming, with several noting the need for technical assistance. - **Reviews.io:** Reviewers consistently highlight quick onboarding, straightforward setup, and helpful support during implementation. ### Which product has better Syndication? Bazaarvoice is the stronger choice for Syndication, with more frequent reviewer mentions and a dedicated feature. - **Bazaarvoice:** Syndication is a core feature, with multiple recent reviews and 4 all-time mentions of "Reviews" specifically for syndication; reviewers highlight its extensive retail network. - **Reviews.io:** Syndication is not cited as a core feature or strength in recent reviews or feature lists.