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At a Glance
Market Segments
Small-Business (84.8% of reviews)
Small-Business (62.3% of reviews)
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Starting at $299.00
Reviews.io
Star Rating
(604)4.8 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Free Trial is available
Browse all 4 pricing plansTrustpilot
Star Rating
(239)3.4 out of 5
Market Segments
Small-Business (62.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $299.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Reviews.io excels in Quality of Support with a score of 9.6, while Trustpilot falls short with a score of 7.2. Reviewers mention that the responsiveness and helpfulness of the support team at Reviews.io significantly enhance their experience.
- Reviewers say that Reviews.io offers superior Ease of Use with a score of 9.0 compared to Trustpilot's 8.0. Users appreciate the intuitive interface and straightforward navigation of Reviews.io, making it easier for small businesses to manage their reviews.
- Users on G2 highlight the Customization Options in Reviews.io, scoring 8.8, which allows businesses to tailor their review forms and engagement strategies. In contrast, Trustpilot's score of 5.3 indicates limited personalization capabilities, which users find restrictive.
- G2 users mention that Reviews.io's Dashboard functionality, rated at 9.2, provides a comprehensive overview of performance metrics, while Trustpilot's dashboard, rated at 7.8, lacks some of the advanced reporting features that users desire.
- Reviewers mention that the Authentification process in Reviews.io, scoring 8.6, is more robust than Trustpilot's 5.7, ensuring that reviews are verified and trustworthy, which is crucial for maintaining credibility.
- Users report that Reviews.io's Product Direction is rated at 9.3, indicating a strong commitment to continuous improvement and innovation, while Trustpilot's score of 6.5 suggests a need for more proactive development and feature enhancements.
Pricing
Entry-Level Pricing
Reviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Trustpilot
Plus plan
Starting at $299.00
Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools.
- 8 widgets
- 3 User logins
- 200 monthly invitations
Free Trial
Reviews.io
Free Trial is available
Trustpilot
Free Trial is available
Ratings
Meets Requirements
9.2
497
7.5
204
Ease of Use
8.9
503
8.0
207
Ease of Setup
8.6
370
7.6
115
Ease of Admin
9.0
305
7.8
107
Quality of Support
9.7
502
7.0
191
Has the product been a good partner in doing business?
9.4
305
6.8
105
Product Direction (% positive)
9.4
455
6.2
200
Features by Category
Collection
8.3
125
5.9
36
|
Verified
8.8
221
|
Verified
6.2
35
|
Verified
8.6
220
|
Verified
5.7
33
|
Verified
8.6
211
|
Verified
6.5
31
|
Verified
8.2
186
|
Verified
Feature Not Available
Agentic AI - Review Management
8.2
13
5.7
10
8.5
13
5.7
10
Moderation
8.9
211
|
Verified
5.8
30
|
Verified
8.9
204
|
Verified
6.0
30
|
Verified
8.3
176
|
Verified
6.0
27
|
Verified
Use Cases
9.0
197
|
Verified
6.4
29
|
Verified
8.6
175
|
Verified
6.2
27
|
Verified
9.1
204
|
Verified
5.7
30
|
Verified
Administration
7.7
163
|
Verified
Feature Not Available
8.0
101
6.4
25
|
Verified
8.5
172
|
Verified
6.5
26
|
Verified
8.8
175
|
Verified
6.3
28
|
Verified
Feature Not Available
Feature Not Available
Display Options
8.5
171
|
Verified
6.4
29
|
Verified
8.9
196
|
Verified
5.7
28
|
Verified
8.8
190
|
Verified
5.6
27
|
Verified
8.6
172
|
Verified
5.8
28
|
Verified
Generative AI
8.1
101
5.6
16
Consumer Intelligence
9.4
199
|
Verified
7.6
87
|
Verified
8.8
169
|
Verified
6.8
65
8.8
177
|
Verified
7.0
62
|
Verified
Reporting
8.0
149
Feature Not Available
8.3
156
|
Verified
6.7
54
|
Verified
9.1
192
|
Verified
7.7
82
|
Verified
Media Monitoring
7.9
150
|
Verified
6.6
52
|
Verified
8.0
148
|
Verified
6.6
53
|
Verified
8.1
150
|
Verified
Feature Not Available
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
7.9
75
6.4
14
Agentic AI - Online Reputation Management
8.1
25
Not enough data
8.7
24
Not enough data
8.6
23
Not enough data
8.5
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
Categories
Categories
Shared Categories
Reviews.io and Trustpilot are categorized as Online Reputation Management and Review Management
Unique Categories
Reviews.io has no unique categories
Trustpilot has no unique categories
Reviews
Reviewers' Company Size
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trustpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
25.5%
Apparel & Fashion
8.6%
Consumer Goods
6.1%
Health, Wellness and Fitness
5.7%
Marketing and Advertising
3.7%
Other
50.3%
Financial Services
14.5%
Retail
7.0%
Marketing and Advertising
5.7%
Computer Software
4.8%
Consumer Goods
3.9%
Other
64.0%
Discussions
Reviews.io has no discussions with answers
How does Trustpilot work with Google shopping exactly?
4 Comments
HY
https://ltddeals.in/topicmojo/Read more
Divergences between evaluations -- TrustPilot & Shopper Approved
1 Comment
OB
From what I can see the amount of reviews on Trustpilot is far less then what Shopperapproved has, so this why they look the way they do, not to say that...Read more
A risk calling for a solution
1 Comment
FA
Hi Iam very happy to be hear and read your wonderful article. Thanks a lot by this i learnt much new things and etc..Read more
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