I use it daily to reach out to prospects. The emails look 1:1, although they are mass. There are a lot of options to customize/personalize, including spintax and AI help writing optional messages to test. It ensures I don't have people in two sequences at the same time. It allows me to blacklist (unsubscribe) people. Automated help is better than usual, and human help (although you may have to wait an hour or so to get it) is really good. Review collected by and hosted on G2.com.

It has a lot of capabilities, which makes it complex, which gives it a bit of a learning curve. There are some minor features that could be easier to use. Review collected by and hosted on G2.com.

As someone who has built and used in-house email marketing solutions, I really appreciate how practical and well-designed Reply is. The workflows, automation logic, and team collaboration features clearly reflect a deep understanding of cold outreach and best practices. It’s intuitive but powerful, and has made campaign management much smoother for us Review collected by and hosted on G2.com.

So far, my experience has been very positive, and I haven’t run into any major issues. If I had to mention something, I’d say that some analytics and reporting features could offer a bit more granularity for advanced users — but overall, everything works very well for my needs. Review collected by and hosted on G2.com.

I love the ease of creating and running sequences. Review collected by and hosted on G2.com.

I don't like that it is hard to track follow ups for one specific person. I wish I could set a date to follow up and it go right into my tasks. Review collected by and hosted on G2.com.

Reply.io is a Ukrainian product — professional, reliable, and globally competitive. It feels great to support a homegrown company that built a world-class sales automation tool. Review collected by and hosted on G2.com.

We don’t have anything bad in mind regarding Reply.io Review collected by and hosted on G2.com.

literally set up campaigns in just 5 steps

access campaigns from any login and do edits at any of the campaign timeline

its been over a year and we have grown our account to almost 12 additional seats saving $43 dollars on each seat started using from day 1

now its a marketing platform powerhouse as we have integrated and established our workflows directly without any human interventions

atleast 1 campaign is set up daily and its a breeze, super amazing UI Review collected by and hosted on G2.com.

support takes a bit of time yet answers all the questions i think most of the things are really great Review collected by and hosted on G2.com.

This tool will help you easily start your multichannel campaigns. The tool is easily customizable and easy to use. Review collected by and hosted on G2.com.

If you've used other products before, some features may not be immediately obvious. Review collected by and hosted on G2.com.

Reply.io has been a game changer for my outreach efforts. One of the things I appreciate most is its ease of use — the platform is intuitive and straightforward, making it easy to set up and manage campaigns without a steep learning curve.

The ability to send personalized mass emails at scale has helped me reach a wider audience efficiently, while still maintaining a personal touch. I also love that Reply.io provides detailed analytics, including open rates, click-through rates, and response data. These insights have been incredibly valuable in helping me understand what messaging resonates and in optimizing future outreach.

Overall, Reply.io has made my email outreach faster, smarter, and more effective. I highly recommend it to anyone looking to streamline their sales or marketing communication! Review collected by and hosted on G2.com.

It is a basic program so unless you can code it's difficult to make adjustments to font etc Review collected by and hosted on G2.com.

The analytics and reporting features are a game changer, too. I can track open rates, responses, and overall campaign performance in real-time, which helps me constantly improve my strategy. Plus, the integration with other tools I use saves me a lot of time!

What really stands out for me is the support team. They’ve been super responsive and helpful whenever I've had questions or needed guidance. It’s great to know there are real people behind the platform who care about my success. Review collected by and hosted on G2.com.

I've been exploring the Reply platform, and while it has some great features, there are a few things that didn't quite work for me. I found the user interface a bit overwhelming at times, and it took me a while to get used to it. Additionally, some automation options felt a bit limited for my specific needs. Review collected by and hosted on G2.com.

If you need to create an effective outreach sequence - than this is the right choice. It only takes a few steps to start a campaign and you can always edit it at any time. Moreover, it allows you to select the time zones for different countries across the globe. And my favourite - Reply gives the freedom to mix multiple channels and the way you engage with leads, be it email, WhatsApp or LinkedIn.

I'm not even going to mention AI, CRM integration - it's there and it's working. Review collected by and hosted on G2.com.

I would say it's definitely not for noobs, as the learning curve might be a little steep for most people, especially if you're not in areas like IT or tech in general. I'd appreciate if LinkedIn integration could be better and if they could add Dark or even Black sorta AMOLED mode. Review collected by and hosted on G2.com.

The automation and analysis of capabilities as well as tracking replies to emails within campaigns. I also like that there is a help button that I can reach out to someone if there's any issues. Review collected by and hosted on G2.com.

Sometimes when I set up a campaign to launch an email "immediately" it takes some time to start sending. Review collected by and hosted on G2.com.