---
title: RemoteVS Reviews
meta_title: 'RemoteVS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how RemoteVS works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 1
  scale: '5'
date_modified: '2026-03-17'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# RemoteVS Reviews
**Vendor:** RemoteVS  
**Category:** [Remote Video Support Software](https://www.g2.com/categories/remote-video-support)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About RemoteVS
RemoteVS is an online sales and support platform that leverages co-browsing technology to enable support agents and customers to navigate web pages together in real time. This facilitates seamless assistance, interactive consultations, and efficient contract signing without the need for downloads or installations. By providing a shared browsing experience, RemoteVS enhances customer engagement and streamlines the support process. Key Features and Functionality: - Co-Browsing: Allows agents to connect directly with a customer's browser, enabling synchronized navigation and real-time interaction on the same web page. - On-Screen Tools: Provides pointers and drawing tools for annotations, enhancing communication and clarity during sessions. - File and Image Sharing: Supports the sharing of various file formats, including PNG, JPEG, JPG, and PDF, to deliver detailed information effectively. - Barcode Reader: Enables instant product information verification by scanning barcodes, reducing the need for verbal explanations. - Screen Recording: Automatically records sessions upon customer connection, allowing administrators to review interactions for quality assurance. - LiveView: Offers real-time monitoring of support agents' activities and customer service statistics, ensuring efficient management and oversight. Primary Value and Solutions Provided: RemoteVS addresses the challenges of remote customer support and online sales by offering a platform that combines visual guidance with interactive tools. It eliminates the need for physical presence, allowing businesses to provide immediate, personalized assistance and conduct transactions efficiently. This results in improved customer satisfaction, faster issue resolution, and enhanced operational efficiency.




## RemoteVS Reviews
  ### 1. Visual support service that helps engaging customers effectively

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sanskruti K. | Product Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2023

**What do you like best about RemoteVS?**

Live video feeds, easy to use and real time conversations. Implemation is bit easy. I used weekly or sometimes 2-3 times 1 week.  Features like change the orientation helps.

**What do you dislike about RemoteVS?**

Sometimes image quality gets down and connectivity issues. Sometimes customer support takes more than a week to solve queries. Integrating with remoteVS is difficult sometimes.

**What problems is RemoteVS solving and how is that benefiting you?**

remoteVS helps to become the eyes of the customers in real time supports. Live video feeds helps to make string relationship between customer and organization.Barcode system and realtime communication helps too much while engaging with customers.



- [View RemoteVS pricing details and edition comparison](https://www.g2.com/products/remotevs/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-29+00%3A47%3A19+-0500&secure%5Bsession_id%5D=068d8032-3e39-4d1b-8039-b79fde6b4a88&secure%5Btoken%5D=d3e64a8ddfda2992b2dbb9fd5f519b8b3a38317516c2f5882cce8f5d2b2edbf2&format=llm_user)

## RemoteVS Features
**Remote Support - Remote Video Support**
- Video Control
- Live Feed
- Video Interaction

**Content - Remote Video Support**
- Content Management
- Instruction

**Platform - Remote Video Support**
- Omni-channel
- Self-Service
- Usability

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