G2 reviewers report that AlertMedia excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Regroup Mass Notification. Users appreciate its intuitive interface and features like real-time weather mapping, which enhances operational communication during emergencies.
Users say that AlertMedia's implementation process is smooth and efficient, with many highlighting the supportive nature of the team throughout onboarding. In contrast, while Regroup Mass Notification also offers a straightforward setup, some users experienced minor hiccups that required additional support to resolve.
Reviewers mention that AlertMedia provides exceptional customer support, with a high quality rating that reflects its responsiveness and helpfulness. Users have noted that the team is patient and straightforward, making it a reliable partner for organizations. Regroup Mass Notification, while also praised for its support, received slightly lower ratings, indicating room for improvement in this area.
According to verified reviews, AlertMedia shines in usability, with users highlighting its easy navigation and the ability to create sub-groups for targeted notifications. In comparison, Regroup Mass Notification is noted for its ease of use, but some users found it less intuitive, particularly when managing larger groups.
Users report that AlertMedia's features for crisis communication and mass alerts are particularly robust, with high ratings for their effectiveness. This is complemented by positive feedback on the platform's automated workflows, which streamline communication processes. Regroup Mass Notification, while functional, has received mixed reviews regarding its alert capabilities, suggesting it may not be as powerful in critical situations.
Reviewers highlight that AlertMedia's focus on continuous improvement and product direction is a significant advantage, with many users feeling confident in the platform's future developments. Regroup Mass Notification, while appreciated for its training and onboarding, has not garnered the same level of enthusiasm regarding its long-term vision and feature enhancements.
Pricing
Entry-Level Pricing
AlertMedia
No pricing available
Regroup Mass Notification
Regroup Mass Notification
Starting at $500.00
Per Month
Access the full power of Regroup's cloud-based, award-winning mass notification platform to send emergency and day-to-day notifications.
How can I get all the zip codes to auto fill the cities and states
1 Comment
Official Response from AlertMedia
Karla, thank you for sharing your valuable feedback with us! We are always adding new features and capabilities to AlertMedia and often get our best...Read more
What is AlertMedia used for?
1 Comment
BB
AlertMedia is used to monitor your locations (can be your work locations, facilities, even employee locations) to see if they are in the area of effect for a...Read more
I would like for the computer voice to be able to be slowed down. Could you write that in to your next upgrade? I know I can record my own voice but don't want to do that.
1 Comment
Official Response from Regroup Mass Notification
The TTS voice is something that's actually outside of the Regroup platform and may be different based on any integrations you're using and the vendor that is...Read more
How are you leveraging Regroup's API?
1 Comment
Official Response from Regroup Mass Notification
Hi Robert, great question! We'd love to hear responses from our clients on this one, but also wanted to share that our API Suite Guide lists the most common...Read more
How do you setup automation to delete contacts you don't regularly communicate with?
1 Comment
Official Response from Regroup Mass Notification
Hi William, here's a response from our Customer Success Team. Please reach out to them directly at success@regroup.com if you'd like their help with...Read more
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