Qualified Features

Based on 646 Qualified reviews and verified by the G2 Product R&D team. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

Based on 629 Qualified reviews and verified by the G2 Product R&D team. Delivers notifications to both sides of the conversation.

Sends automated emails to further engage clients and potential clients. This feature was mentioned in 386 Qualified reviews.

Based on 484 Qualified reviews and verified by the G2 Product R&D team. Allows for live chat to be enabled within the app for customer help.

Based on 418 Qualified reviews and verified by the G2 Product R&D team. Allows agents to join a customer's browser session and navigate through the website with them.

Based on 563 Qualified reviews and verified by the G2 Product R&D team. Allows users to customize chat colors, text, logos, and branding.

Based on 516 Qualified reviews and verified by the G2 Product R&D team. Archives conversations in a separate location for later reference.

Based on 566 Qualified reviews and verified by the G2 Product R&D team. Enables employees to denote potential customers.

Based on 524 Qualified reviews and verified by the G2 Product R&D team. Establishes a knowledge base for employee reference during conversations.

Based on 410 Qualified reviews and verified by the G2 Product R&D team. Provides a central location for help requests, helping employees respond sooner.

Based on 507 Qualified reviews and verified by the G2 Product R&D team. Allows for the creation of profiles for contacts and customers.

Based on 349 Qualified reviews and verified by the G2 Product R&D team. Mapped-out responses for conversations.

Based on 374 Qualified reviews and verified by the G2 Product R&D team. Artificial intelligence (AI) and chatbot involvement.

Based on 430 Qualified reviews and verified by the G2 Product R&D team. Live human component of conversations.

Based on 392 Qualified reviews and verified by the G2 Product R&D team. Quality of interface for designing and customizing conversation maps.

Based on 403 Qualified reviews and verified by the G2 Product R&D team. Conversations enacted through embedding or pop-ups on websites.

Conversations enacted through text message (SMS). This feature was mentioned in 172 Qualified reviews.

Based on 173 Qualified reviews and verified by the G2 Product R&D team. Conversations enacted through other channels.

Based on 378 Qualified reviews and verified by the G2 Product R&D team. Overall quality of customer targeting based on needs or situations.

Based on 332 Qualified reviews and verified by the G2 Product R&D team. Creation and modification of customer profiles based on conversations.

Based on 390 Qualified reviews and verified by the G2 Product R&D team. Reporting based around specific and overall conversation results.

Based on 378 Qualified reviews and verified by the G2 Product R&D team. Capture and organization of leads from conversations.

Based on 379 Qualified reviews and verified by the G2 Product R&D team. Success rate of conversations leading to customer purchases.

Based on 72 Qualified reviews and verified by the G2 Product R&D team. Offers a chatbot to initiate and carryout inital conversations with prospects and leads.

Based on 73 Qualified reviews and verified by the G2 Product R&D team. Automatically calculates which leads are the most likely to become a customer.

Based on 62 Qualified reviews and verified by the G2 Product R&D team. Automatically contacts all leads.

Based on 76 Qualified reviews and verified by the G2 Product R&D team. Utilizes natural language processing to set up meetings.

Based on 54 Qualified reviews and verified by the G2 Product R&D team. Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.

Based on 57 Qualified reviews and verified by the G2 Product R&D team. Automates the entry of collected data.

Based on 63 Qualified reviews and verified by the G2 Product R&D team. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

Based on 45 Qualified reviews and verified by the G2 Product R&D team. Provides real-time coaching to sales representatives.

Based on 48 Qualified reviews and verified by the G2 Product R&D team. Tracks and analyzes sales representative performance.

Based on 44 Qualified reviews and verified by the G2 Product R&D team. Measure return on investment and leverage data to predict profitability of future projects.

Based on 42 Qualified reviews and verified by the G2 Product R&D team. Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.

As reported in 171 Qualified reviews. Provides detailed contact-level buyer intent data

Provides aggregated intent data for individual contacts to supply an account-level view of intent 183 reviewers of Qualified have provided feedback on this feature.

Based on 130 Qualified reviews. Ability to connect offline databases to collect information that can be matched to online devices

Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) This feature was mentioned in 199 Qualified reviews.

Provides the ability to customize the relevant topics that are tracked This feature was mentioned in 161 Qualified reviews.

Provides buyer intent alerts that can be delivered in a variety of formats (i.e. email, text message, etc.) This feature was mentioned in 185 Qualified reviews.

Ability to provide a dashboard showcasing intent that streams in real-time (as opposed to bulk deliveries) This feature was mentioned in 188 Qualified reviews.

Provides personalized responses to interlocator based on segmentation or past responses. This feature was mentioned in 35 Qualified reviews.

Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had. 36 reviewers of Qualified have provided feedback on this feature.

Based on 34 Qualified reviews. Can have a natural, human-like conversation with an interlocator.

Customize your chat workflows with rules and automations. This feature was mentioned in 521 Qualified reviews.

As reported in 501 Qualified reviews. Control who the chatbot converses with (and when).

As reported in 531 Qualified reviews. Has the ability to connect interlocator with a human agent when the need arises.

Can provide interlocators with menus, through which they can choose a relevant response. 447 reviewers of Qualified have provided feedback on this feature.

Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. 361 reviewers of Qualified have provided feedback on this feature.

As reported in 33 Qualified reviews. Allows business to edit conversations to meet the unique needs of one's business.

Gives users the ability to update systems, like CRM, based on conversations. 34 reviewers of Qualified have provided feedback on this feature.

Based on 34 Qualified reviews. Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants.

Based on 544 Qualified reviews. Provide tools for live chat on one's website.

Based on 532 Qualified reviews. Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools.

Has the ability to customize look and feel of chatbot to match` company branding. This feature was mentioned in 506 Qualified reviews.

As reported in 526 Qualified reviews. Gives user the ability to analyze conversations with the chatbot and see its performance.

As reported in 413 Qualified reviews. Allows users to test the efficacy of various responses through A/B testing.

Allows for varying access to chatbot and admin settings, depending on user, their role, etc. 468 reviewers of Qualified have provided feedback on this feature.

Based on 482 Qualified reviews. Can collect and store information from interlocators, such as email, phone number, etc.

Ability to send confirmation and reminder emails & texts This feature was mentioned in 215 Qualified reviews.

Based on 201 Qualified reviews. Ability to send automated follow-up emails/texts upon conclusion of appointment

Receive a notification whenever a customer schedules an appointment 218 reviewers of Qualified have provided feedback on this feature.

Automatically detects the time zone of both parties to avoid booking mistakes This feature was mentioned in 218 Qualified reviews.

Ability to set preferred availability to ensure appointments are only booked during approved times 225 reviewers of Qualified have provided feedback on this feature.

Based on 215 Qualified reviews. Ability to block off additional time between appointments for travel or preparation

Personalize booking page with custom logos and colors to match branding 219 reviewers of Qualified have provided feedback on this feature.

Personalize a booking link to share with customers 202 reviewers of Qualified have provided feedback on this feature.

As reported in 214 Qualified reviews. Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc.

Provides the ability to be embedded into websites This feature was mentioned in 236 Qualified reviews.

Integrates with payment processing software to accept payment from customers This feature was mentioned in 150 Qualified reviews.

Based on 181 Qualified reviews. Integrates with video conferencing tools to allow for virtual appointments

As reported in 182 Qualified reviews. Integrates with SMS providers or instant messaging platforms to communicate directly with customers

As reported in 112 Qualified reviews. This software integrates with Microsoft Teams.

This software integrates with popular email providers. This feature was mentioned in 130 Qualified reviews.

As reported in 153 Qualified reviews. This software integrates with Salesforce.

Based on 142 Qualified reviews. Provide the ability to create a custom booking page.

Provide the ability to create custom scheduling URLs. This feature was mentioned in 136 Qualified reviews.

As reported in 120 Qualified reviews. Provide the ability to create a personalized web embed.

Allow users to set automatic working hours. 149 reviewers of Qualified have provided feedback on this feature.

Automatically update calendars after a meeting has been booked. 140 reviewers of Qualified have provided feedback on this feature.

Based on 137 Qualified reviews. Provide the ability to incorporate buffer times, leaving time before and after meetings.

As reported in 44 Qualified reviews. Allows users to generate text based on a text prompt.

Based on 41 Qualified reviews. Condenses long documents or text into a brief summary.

As reported in 48 Qualified reviews. Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary. 47 reviewers of Qualified have provided feedback on this feature.

Based on 177 Qualified reviews. Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary. This feature was mentioned in 172 Qualified reviews.

Allows users to generate text based on a text prompt. This feature was mentioned in 29 Qualified reviews.

As reported in 29 Qualified reviews. Condenses long documents or text into a brief summary.

Based on 111 Qualified reviews. Allows users to generate text based on a text prompt.

As reported in 99 Qualified reviews. Condenses long documents or text into a brief summary.

As reported in 89 Qualified reviews. Provides the ability to generate images from a text prompt.

As reported in 89 Qualified reviews. Simulates human-like speech from text inputs.

Converts images into a textual description, identifying key elements. This feature was mentioned in 84 Qualified reviews.

As reported in 152 Qualified reviews. Allows users to generate text based on a text prompt.

Based on 148 Qualified reviews. Condenses long documents or text into a brief summary.

Simulates human-like speech from text inputs. This feature was mentioned in 103 Qualified reviews.

Allows users to automate responses to customer inquiries across various channels. 29 reviewers of Qualified have provided feedback on this feature.

Allows users to automate responses to customer inquiries across various channels. 29 reviewers of Qualified have provided feedback on this feature.

Allows users to automate the process of generating and qualifying sales leads. 32 reviewers of Qualified have provided feedback on this feature.

As reported in 32 Qualified reviews. Allows the AI agent to learn from interactions and adapt its responses accordingly.

Allows the AI agent to learn from interactions and adapt its responses accordingly. 31 reviewers of Qualified have provided feedback on this feature.

Based on 30 Qualified reviews. Provides the AI agent the ability to execute tasks without requiring constant user input.

As reported in 30 Qualified reviews. Allows the AI agent to identify and resolve issues without user intervention.

Allows users to automate responses to sales leads across various channels. This feature was mentioned in 62 Qualified reviews.

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders. This feature was mentioned in 55 Qualified reviews.

Based on 49 Qualified reviews. Allows users to automate the handling, processing, and management of documents.

Based on 67 Qualified reviews. Allows users to automate the process of generating and qualifying sales leads.

Allows users to automate responses to customer inquiries across various channels. This feature was mentioned in 62 Qualified reviews.

Allows the AI agent to identify and resolve issues without user intervention. 61 reviewers of Qualified have provided feedback on this feature.

Provides the AI agent the ability to execute tasks without requiring constant user input. This feature was mentioned in 60 Qualified reviews.

As reported in 63 Qualified reviews. Allows the AI agent to learn from interactions and adapt its responses accordingly.

Allows the AI agent to learn from interactions and adapt its responses accordingly. 61 reviewers of Qualified have provided feedback on this feature.

Allows the AI agent to schedule and automate follow-ups based on prospect engagement. 56 reviewers of Qualified have provided feedback on this feature.

Based on 54 Qualified reviews. Provides users the ability to prioritize outreach efforts based on lead scoring or engagement metrics.

Enables the AI agent to automate outreach across multiple channels, such as email, SMS, and social media. 49 reviewers of Qualified have provided feedback on this feature.

Allows the AI agent to tailor outreach messages based on customer profiles or past interactions. This feature was mentioned in 58 Qualified reviews.

Allows users to track and analyze the effectiveness of automated outbound campaigns. 55 reviewers of Qualified have provided feedback on this feature.

Allows the AI agent to enhance inbound lead profiles by gathering additional information from external sources. 61 reviewers of Qualified have provided feedback on this feature.

As reported in 62 Qualified reviews. Allows the AI agent to route inbound inquiries to the appropriate team or individual based on context.

Based on 55 Qualified reviews. Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Enables the AI agent to respond instantly to inbound inquiries, improving response times. 66 reviewers of Qualified have provided feedback on this feature.

Enables the AI agent to assess inbound leads and determine their sales readiness. 65 reviewers of Qualified have provided feedback on this feature.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Based on 12 Qualified reviews. Capability to perform complex tasks without constant human input

As reported in 11 Qualified reviews. Ability to break down and plan multi-step processes

Works across multiple software systems or databases This feature was mentioned in 13 Qualified reviews.

As reported in 14 Qualified reviews. Improves performance based on feedback and experience

Engages in human-like conversation for task delegation This feature was mentioned in 14 Qualified reviews.

Anticipates needs and offers suggestions without prompting 13 reviewers of Qualified have provided feedback on this feature.

Makes informed choices based on available data and objectives 10 reviewers of Qualified have provided feedback on this feature.

Capability to perform complex tasks without constant human input 36 reviewers of Qualified have provided feedback on this feature.

Ability to break down and plan multi-step processes This feature was mentioned in 33 Qualified reviews.

Based on 37 Qualified reviews. Works across multiple software systems or databases

Improves performance based on feedback and experience 38 reviewers of Qualified have provided feedback on this feature.

Based on 38 Qualified reviews. Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting This feature was mentioned in 35 Qualified reviews.

Makes informed choices based on available data and objectives This feature was mentioned in 34 Qualified reviews.

Capability to perform complex tasks without constant human input This feature was mentioned in 25 Qualified reviews.

As reported in 24 Qualified reviews. Ability to break down and plan multi-step processes

Based on 25 Qualified reviews. Engages in human-like conversation for task delegation

Capability to perform complex tasks without constant human input 14 reviewers of Qualified have provided feedback on this feature.

As reported in 13 Qualified reviews. Ability to break down and plan multi-step processes